LG OLED TV Owner's Manual

Before Reading This Manual

Read this manual thoroughly before operating your TV and keep it for future reference.

You can download the manual, including installation, usage, troubleshooting, specifications, and license information, from the LG website and view its contents on your PC or mobile device.

User Guide: For more information about this TV, read the USER GUIDE embedded in the product (depending on model). To open the USER GUIDE, navigate to [Support] > [User Guide].

Separate Purchase

• Separate purchase items can be changed or modified for quality improvement without notification. Contact your dealer to purchase these items. These devices only work with certain models.
• The model name or design may be changed depending on product function upgrades, manufacturer circumstances, or policies.
• A cable to connect antennas and external devices must be purchased separately.

Note: Product specifications or manual contents may change without prior notice due to product function upgrades. Items supplied with your product may vary by model. Images shown may differ from your TV.

Warning! Safety Instructions

❗ CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

This symbol alerts the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

This symbol alerts the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying this apparatus.

❗ WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Do not place the TV and/or remote control in the following environments:

• Keep the product away from direct sunlight.
• Areas with high humidity, such as a bathroom.
• Near heat sources like stoves or other devices that produce heat.
• Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
• Areas exposed to rain or wind.
• Do not expose to dripping or splashing. Do not place objects filled with liquids (e.g., vases, cups) on or over the apparatus (e.g., on shelves above the unit).
• Near flammable objects like gasoline or candles, or expose the TV to direct air conditioning.
• Do not install in excessively dusty places.

Failure to comply may result in fire, electric shock, combustion/explosion, malfunction, or product deformation.

Ventilation:

• Install your TV where there is proper ventilation. Do not install in a confined space like a bookcase.
• Do not install the product on a carpet or cushion.
• Do not block or cover the product with cloth or other materials while the unit is plugged in.
• Take care not to touch the ventilation openings. They may become hot during extended viewing periods.

Safety Precautions

Power Cord and Plug:

• Protect the power cord from physical or mechanical abuse (twisting, kinking, pinching, closing in a door, walking upon). Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
• Do not move the TV while the power cord is plugged in.
• Do not use a damaged or loosely fitting power cord.
• Always grasp the plug when unplugging the power cord; do not pull on the cord itself.
• Do not connect too many devices to the same AC power outlet, as this could result in fire or electric shock.

Disconnecting the Device from the Main Power: The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.

Child Safety: Do not let children climb or cling onto the TV. Otherwise, the TV may fall over, causing serious injury.

Outdoor Antenna Grounding (may differ by country):

• If an outdoor antenna is installed, follow the precautions below.
• An outdoor antenna system should not be located near overhead power lines or other electric light or power circuits, or where it can come into contact with them, as this can cause death or serious injury.
• Never touch this apparatus or antenna during a lightning storm; you may be electrocuted.
• Ensure the power cord is connected securely to the TV and wall socket. Improper connection may damage the plug and socket, potentially causing a fire in extreme cases.
• Do not insert metallic or inflammable objects into the product. If a foreign object is dropped into the product, unplug the power cord and contact customer service.
• Do not touch the end of the power cord while it is plugged in; you may be electrocuted.

If any of the following occur, unplug the product immediately and contact your local customer service:

• The product has been damaged.
• Water or another substance has entered the product (e.g., AC adapter, power cord, or TV).
• You smell smoke or other odors coming from the TV.
• During lightning storms or when the TV is unused for long periods.

Even if the TV is turned off by remote control or button, the AC power source is connected to the unit if it is not unplugged.

General Precautions:

• Do not use high voltage electrical equipment near the TV (e.g., a bug zapper), as this may result in product malfunction.
• Do not attempt to modify this product in any way without written authorization from LG Electronics. Unauthorized modification can cause accidental fire or electric shock and may void your authority to operate the product. Contact your local customer service for service or repair.
• Use only authorized attachments/accessories approved by LG Electronics. Using unapproved items may result in fire, electric shock, malfunction, or product damage.
• Never disassemble the AC adapter or power cord, as this may result in fire or electric shock.
• Handle the adapter carefully to avoid dropping or striking it, as an impact could damage the adapter.
• To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe off dust.

Batteries:

• Store accessories (batteries, etc.) in a safe location out of the reach of children.
• Do not short circuit, disassemble, or allow batteries to overheat.
• Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
• Caution: Risk of fire or explosion if the battery is replaced by an incorrect type.

Moving:

• When moving, ensure the product is turned off, unplugged, and all cables are removed. It may take 2 or more people to carry larger TVs.
• Do not press or put stress on the front panel of the TV, as this may result in product damage, fire hazard, or injury.
• Keep packing anti-moisture material or vinyl packing out of the reach of children.
• Do not allow impact shocks, or objects to fall into the product, and do not drop anything onto the screen.
• Do not press strongly upon the panel with a hand or a sharp object (e.g., nail, pencil, pen), or scratch it, as this may cause damage to the screen.

Cleaning:

• When cleaning, unplug the power cord and wipe gently with a soft, dry cloth.
• Do not spray water or other liquids directly onto the TV.
• Do not clean your TV with chemicals including glass cleaner, air fresheners, insecticides, lubricants, wax (car, industrial), abrasives, thinners, benzene, or alcohol, as these can damage the product and/or its panel, potentially causing electric shock or product damage.

Installation

Lifting and Moving the TV

Please follow these guidelines to prevent the TV from being scratched or damaged and for safe transportation, regardless of its type and size:

• It is recommended to move the TV in its original box or packing material.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the side and bottom of the TV frame firmly. Avoid holding the transparent part, speaker, or speaker grill area.
• When transporting a large TV, at least 2 people should be present.
• When transporting the TV, do not expose it to jolts or excessive vibration.
• When transporting the TV, keep it upright. Never turn the TV on its side or tilt it towards the left or right.
• Do not apply excessive pressure that could cause flexing or bending of the frame chassis, as this may damage the screen.
• When handling the TV, be careful not to damage protruding buttons.
• Avoid touching the screen at all times, as this may result in screen damage.
• When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting on the Table

1. Lift and tilt the TV into its upright position on a table. Leave a 10 cm (minimum) space from the wall for proper ventilation (depending on model).
2. Connect the power cord to a wall outlet.

Important Installation Notes:

• Do not apply foreign substances (oils, lubricants, etc.) to screw parts during assembly, as this may damage the product.
• Do not use any unapproved items to ensure safety and product lifespan. Any damage or injuries caused by unapproved items are not covered by the warranty.
• If you install the TV on a stand, take actions to prevent the product from overturning, which could cause injury.
• When assembling the stand, ensure all provided screws are attached. If screws are not fully tightened, the product may tilt or tip over, causing damage. Overtightening screws can cause them to come off due to abrasion.
• When installing on a cabinet or shelf using a stand, ensure its width is greater than that of the TV (depending on model).
• If the TV is placed on the stand, its screen may be tilted back slightly. If the stand is not level (due to an object placed underneath or an uneven surface), the product may fall, causing injury or damage.
• If there is a problem with swivel angle adjustment, lift the product slightly and put it back down (depending on model).

Securing TV to the Wall

1. Insert and tighten the eye-bolts or TV brackets and bolts on the back of the TV. If bolts are already inserted at the eye-bolt positions, remove them first.
2. Mount the wall brackets with bolts to the wall, matching the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope, ensuring the rope is horizontal with the flat surface.

• Use a platform or cabinet that is strong and large enough to support the TV securely.
• Brackets, bolts, and ropes are not provided. You can obtain additional accessories from your local dealer.

Stand (Separate Purchase)

This model has a built-in slim wall mount bracket. If you wish to install a stand, you can purchase it separately through LG TV sales stores and the LG online brand shop (for models with wall mount included only).

Supported Stands (Depending on model):

• SA-G5SN55: OLED55G5*
• SA-G5SN65: OLED65G5*
• ST-G4WR8377: OLED77/83G5*
• SQ-G2DT97: OLED97G5*

Mounting to the Wall

Attach an optional wall mount bracket to the rear of the TV carefully and install it on a solid wall perpendicular to the floor. When attaching the TV to other building materials, please contact qualified personnel. LG recommends wall mounting be performed by a qualified professional installer. LG's wall mount bracket is designed for easy cable management. If you are not using an LG wall mount bracket, use one that adequately secures the device to the wall and allows space for connecting external devices. It is advised to connect all cables before installing fixed wall mounts.

Precautions for Safety (Wall Mount Included Model Only)

• Do not hang on the product or subject it to severe impact after installation, as this may cause the product to fall and result in personal injury.
• When installing the product on a wall, do not hang the power line or signal cables from the back of the TV. This can damage the cords, leading to fire, electric shock, or product malfunction.
• Be sure to wear work gloves when installing the product. Installing with unprotected hands may result in injury.
• Be sure to have at least two people when installing the product or adjusting its height. Attempting to perform installation or adjustments personally may result in personal injury or damage to the product.
• Make sure a wall is available prior to installation. Use the anchors and screws provided with the product. Use of unauthorized anchors or screws may not support the product's weight, posing safety risks.
• Ask a professional installer appointed by the store for product installation. Installation by a non-professional installer is extremely dangerous and may result in personal injury.
• Do not install the product in an unstable site that cannot withstand its weight. If the installation site lacks sufficient rigidity, the product may fall and cause personal injury.
• Remove the stand before installing the TV on a wall mount by reversing the stand attachment process.
• For more information on screws and wall mount brackets, refer to the manual included with the separately purchased wall mount.
• If you intend to mount the product to a wall, attach the VESA standard mounting interface (optional parts) to the back of the product. When installing with the wall mounting bracket (optional parts), fix it carefully to prevent it from dropping.
• When mounting a TV on the wall, ensure you do not install the TV by hanging power and signal cables on its back.
• Do not install this product on a wall if it could be exposed to oil or oil mist, as this may damage the product and cause it to fall.
• When installing the Full Contact Wall Mount, the TV may not be contacted firmly against the wall due to certain wall conditions.

Before Installation (Wall Mount Included Model Only)

• Installation of this product on a concrete wall or wood stud is recommended. Installation on other surfaces (drywall, plywood, bricks, etc.) is not recommended, as improper installation may result in the product falling.
• Install the product only on a vertical wall. Do not install on a tilted wall that exceeds building standards or on a heavily tilted wall or ceiling. LG is not responsible for problems caused by improper installation, such as on heavily tilted walls and ceilings.
• Check the enclosed accessories before installation. LG is not responsible for any lost or damaged accessories after the inner packaging is opened.
• Keep enclosed accessories out of the reach of infants and children, as swallowing them can lead to accidents like choking.
• When tightening screws, tighten until fully snug. Avoid using excessive force, as this may damage the wall and product or reduce the product's rigidity or performance.
• Avoid installing a TV that exceeds the specified tensile load, and do not allow any external force to be applied to the product.
• Avoid accidents by using work tools with care during installation.

Tools for Installation

• "+" shaped screwdriver (manual or electric)
• Level
• Drill
• Ø 8 mm drill bit for concrete or Ø 4 mm drill bit for steel

Securing TV to the Wall (Wall Mount Included Model Only)

Please use the TV close to the wall after installation.

How to Fix Anchors and Screws (Wall Mount Included Model Only)

Please make sure that:

• Use the enclosed anchors and screws on crack-free concrete walls.
• The wall mount should be attached to a stud. If mounting into a stud is not possible, use appropriate drywall anchors (e.g., toggle bolts). Ensure the anchors and wall can support the TV's weight. Note that supplied anchors may not be suitable for your specific situation; consult a local professional.
• Other unspecified walls must be capable of supporting pullout loads of over 70 kgf (686 N) and shear loads of over 100 kgf (980 N) per fastener.
• Use an Ø 8 mm drill bit for concrete and a hammer (impact) drill, or an Ø 4 mm drill bit for wood stud to drill holes.

For Installation on Wood Stud

Diagram Description: A diagram shows a cross-section of a wall with drywall and a wood stud. A measurement indicates 76 mm. It shows drilling into the wood stud.

• Use the Ø 4 mm drill bit for wood to drill holes with a depth of 76 mm. (Clean the drilled hole.)
• Without using a wall mounting anchor, fasten the wall mounting screw directly to the wood stud.

Starting TV

Turning on the TV

You can operate the TV functions using the buttons on the TV itself (depending on model).

Diagram Description: An illustration shows the side of the TV with a power/control button and a microphone switch labeled 'Off' and 'On'.

Control Button Functions (Example: ):