Ninja Foodi™ Power Pitcher Duo® SS300 Series Owner's Guide

Thank You

Thank you for purchasing the Ninja® Foodi™ Power Pitcher Duo®.

Register Your Purchase

Register your purchase at registeryourninja.com.

You can also scan the QR code using a mobile device.

Record This Information

Model Number:

Serial Number:

Date of Purchase: (Keep receipt)

Store of Purchase:

TIP: You can find the model and serial numbers on the QR code label on the back of the unit by the power cord.

Technical Specifications

Voltage: 120V~, 60Hz

Power: 1200 Watts

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

Important Safety Instructions

[info] Read and review instructions for operation and use.

[warning] Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.

For indoor and household use only.

When using electrical appliances, basic safety precautions should always be followed, including:

General Warnings:

• Read all instructions before use.
• Exercise care during unpacking and setup; blades are sharp.
• Handle blade assemblies with care; they are sharp and not locked in place. Grasp only by the top of the shaft.
• Inspect blade assemblies for damage before each use.
• Do not use outdoors.
• Do not operate with a damaged cord or plug.
• Do not submerge the appliance or power cord in liquid.
• Do not let the cord hang over edges of tables or counters.
• Do not let the unit or cord contact hot surfaces.
• Always use on a dry, level surface.
• Do not allow children to operate or use as a toy. Close supervision is necessary.
• Not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
• Only use attachments recommended by SharkNinja.
• Never place a blade assembly on the motor base without the container and lid in place.
• Keep hands, hair, and clothing away from the container during operation.
• Avoid contact with moving parts during operation.
• Do not fill past MAX FILL or MAX LIQUID lines.
• Do not operate with an empty container.
• Do not microwave containers or accessories.
• Never leave the appliance unattended while in use.
• Do not blend hot liquids; risk of pressure buildup and burns.
• Do not process dry ingredients without liquid.
• Do not perform grinding operations.
• Never operate without lids and caps in place; do not defeat interlock mechanisms.
• Remove all utensils before operation.
• Keep hands and utensils out of containers while chopping.
• If ingredients stick to sides, stop, remove blade assembly, and use a scraper.
• Do not open the pitcher's pour spout cap while blender is operating.
• If the appliance overheats, unplug and allow to cool for 15 minutes to reset.
• Do not expose containers to extreme temperature changes.
• Always remove the blade assembly before emptying the container.
• When using the pour spout, hold the cover in place or ensure lid lock is engaged.
• Do not store ingredients in the cup with the blade assembly attached; use Spout Lid or Storage Lid.
• Do not attempt to sharpen blades.

SAVE THESE INSTRUCTIONS

Parts

There are a variety of accessories compatible with this blender series. The top flap of your box shows the select accessories included with your model.

To purchase more accessories, visit ninjakitchen.com.

• A Power Pitcher Lid
• B 72 oz. Power Pitcher (64 oz. max liquid capacity)
• C Motor Base (attached power cord not shown)
• D Total Crushing® & Chopping Blade Assembly (Stacked Blade Assembly)
• E Dough Blade Assembly
• F Hybrid Edge™ Blades Assembly
• G Spout Lid
• H 24 oz. Power Nutri™ Cup
• I Cleaning Brush

NOTE: The Hybrid Edge Blades Assembly is not compatible with other Ninja products.

NOTE: Number of cups and lids vary by model.

Before First Use

IMPORTANT: Review all warnings on pages 4-7 before proceeding.

DID YOU KNOW? You can take your drinks on the go using the spout lid.

NOTE: All attachments are BPA free and dishwasher safe. Ensure blade assemblies and lids are removed from containers before dishwashing. Exercise care when handling blade assemblies.

1. Remove all packaging materials. Exercise care when unpacking blade assemblies, as blades are sharp.
2. The Stacked Blade Assembly is NOT locked in place. Handle the Stacked Blade Assembly and Dough Blade Assembly by grasping the top of the shaft.
3. Handle the Hybrid Edge™ Blades Assembly by grasping around the perimeter of the blade assembly base.
4. Wash containers, lids, and blade assemblies in warm, soapy water using a dishwashing utensil with a handle to avoid direct contact with blades. Exercise care as blades are sharp.
5. Thoroughly rinse and air-dry all parts.

Using the Control Panel

Use the Power button to turn the unit on or off.

Switching Between Auto-iQ® and Manual Mode:

Press the IQ/MANUAL button to toggle between Auto-iQ Mode and Manual Mode.

NOTE: In Manual Mode, Auto-iQ programs will not illuminate on the control panel.

Auto-iQ Mode:

Features 5 unique timed programs customized for ease of use.

Manual Mode:

Offers 10 different speeds for total control in the Power Pitcher.

NOTE: Only speed 10 is available when using the Power Nutri Cup.

Using the Auto-iQ® Programs

Intelligent preset programs combine unique blending and pausing patterns. The program starts immediately and stops automatically when complete. To stop early, press the active program button again.

NOTE: The unit detects if the pitcher or cup is installed. Only available functions for the installed container will illuminate.

To Select and Run an Auto-iQ Program:

Use the dial to select the desired program, then press START/STOP. The timer counts down, and blending stops automatically when complete.

To Select and Run a Manual Program:

Turn the dial from speed 1 to speed 10. Press START/STOP to begin and end blending.

Pulse:

Offers greater control of pulsing and blending. Operates only when PULSE is pressed. Use short presses for short pulses and long presses for long pulses.

Using Total Speed Control & The Power Pitcher

NOTE: If using the Dough Blade Assembly, only use speeds 1 or 2.

• Start Slow: Always start at low speed (1-3) to incorporate ingredients and prevent sticking.
• Dial Up the Speed: Smoother blends require higher speeds. Low speeds are for chopping and mixing dough; ramp up for purees and dressings.
• High-Speed Blending: Blend until desired consistency is achieved. Longer blending improves breakdown and smoothness.

Auto-iQ Programs for the Power Pitcher:

• SMOOTHIE: For fresh/frozen ingredients, liquids, and powders to create smoothies and protein shakes.
• BOWL: For thick, spoonable smoothie bowls, creamy frozen yogurt, or refreshing sorbets.
• CHOP: Timed pulses and pauses for consistent chopping. Run once for large chop, twice for small chop, three times for mince.
• DOUGH: Used with the Dough Blade Assembly for pizza, bread, and baked goods.

Auto-iQ Programs for the Power Nutri™ Cup:

• EXTRACT: For tough, leafy, or fibrous whole fruits and vegetables, including skins, seeds, and stems.
• SMOOTHIE: For fresh/frozen ingredients, liquids, and powders to create smoothies and protein shakes.

Using the Power Pitcher & Stacked Blade Assembly

IMPORTANT: Review all warnings on pages 4-7 before proceeding.

IMPORTANT SAFETY FEATURE: If the pitcher and lid are not properly installed when the unit is powered on, the timer will display "- -" and the motor will be disabled. Repeat step 5 if this occurs. Program button LEDs will illuminate when the unit is ready.

NOTE: Auto-iQ® programs have pauses and speed changes.

NOTE: Do not add ingredients before completing installation of the Stacked Blade Assembly.

NOTE: If the Stacked Blade Assembly is not fully seated, you cannot install or lock the lid.

NOTE: The pitcher lid handle will not fold down unless attached to the pitcher.

1. Plug in the motor base and place it on a clean, dry, level surface.
2. Lower the Power Pitcher onto the motor base. Align the handle slightly to the right and orient the pitcher so LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
3. Exercising care, grasp the Stacked Blade Assembly by the top of the shaft and place it onto the drive gear inside the pitcher. The blade assembly will fit loosely.
4. Add ingredients to the pitcher. Do not add ingredients past the MAX LIQUID line.
5. Place the lid on the pitcher. Press down on the handle until it clicks. Once locked, press the Power button to turn the unit on. Program buttons will illuminate.
6. To Operate:
   • Auto-iQ®: Use the dial to select a program, then press START/STOP. The program stops automatically. To stop early, press START/STOP.
   • Manual: Press IQ/MANUAL. Use the dial to select speed (1-10), then press START/STOP. Press START/STOP again to stop when desired consistency is reached.
7. To Remove Pitcher: Turn the pitcher counterclockwise and lift it off the motor base.
8. To Pour:
   • Thinner Mixtures: Ensure the lid is locked, then open the pour spout cap.
   • Thicker Mixtures: Remove the lid and Stacked Blade Assembly before pouring. Press the RELEASE button on the lid handle to remove it. Grasp the blade assembly by the top of the shaft and pull straight up to remove.
9. Turn the unit off by pressing the Power button. Unplug when finished. Refer to Care & Maintenance for cleaning and storage.

Using the Power Pitcher & Dough Blade Assembly

IMPORTANT: Review all warnings on pages 4-7 before proceeding.

IMPORTANT SAFETY FEATURE: If the pitcher and lid are not properly installed when the unit is powered on, the timer will display "- -" and the motor will be disabled. Repeat step 5 if this occurs. Program button LEDs will illuminate when the unit is ready.

NOTE: Auto-iQ® programs have pauses and speed changes.

NOTE: Do not add ingredients before completing installation of the Dough Blade Assembly.

NOTE: If the Dough Blade Assembly is not fully seated, you cannot install or lock the lid.

NOTE: The pitcher lid handle will not fold down unless attached to the pitcher.

1. Plug in the motor base and place it on a clean, dry, level surface.
2. Lower the Power Pitcher onto the motor base. Align the handle slightly to the right and orient the pitcher so LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
3. Exercising care, grasp the Dough Blade Assembly by the top of the shaft and place it onto the drive gear inside the pitcher. The blade assembly will fit loosely.
4. Add ingredients to the pitcher. Do not add ingredients past the DOUGH MAX or COOKIE MAX line.
5. Place the lid on the pitcher. Press down on the handle until it clicks. Once locked, press the Power button to turn the unit on. Program buttons will illuminate.
6. To Operate:
   • Auto-iQ® (DOUGH program): Use the dial to select DOUGH, then press START/STOP. The program stops automatically. To stop early, press START/STOP.
   • Manual: Press IQ/MANUAL. Use the dial to select speeds 1 or 2, then press START/STOP. Press START/STOP again to stop when desired consistency is reached.

   IMPORTANT: Only use speeds 1 or 2 when using the Dough Blade Assembly.

7. To Remove Pitcher: Turn the pitcher counterclockwise and lift it off the motor base.
8. To Empty Contents: Remove the lid and Dough Blade Assembly. Press the RELEASE button on the lid handle to remove it. Grasp the blade assembly by the top of the shaft and pull straight up to remove.
9. Turn the unit off by pressing the Power button. Unplug when finished. Refer to Care & Maintenance for cleaning and storage.

Using the Power Nutri™ Cup

IMPORTANT: Review all warnings on pages 4-7 before proceeding.

NOTE: If the unit is plugged in and powered on, but the cup and blade assembly is not properly installed, the timer will display "- -" and the motor will be disabled.

NOTE: Auto-iQ® programs have pauses and speed changes.

1. Plug in the motor base and place it on a clean, dry, level surface.
2. Add liquid then ingredients to the Power Nutri Cup. Do not add ingredients past the MAX LIQUID line.
3. Place the Hybrid Edge™ Blades Assembly on the top of the cup and turn clockwise to seal.
4. Turn the cup upside down and install on the motor base by aligning the tab on the cup with the slots on the base. Rotate the cup clockwise until it clicks. Once locked, press the Power button to turn the unit on. Program buttons will illuminate.
5. To Operate:
   • Auto-iQ®: Use the dial to select a program, then press START/STOP. The program stops automatically. To stop early, press START/STOP.
   • Manual: Press IQ/MANUAL. With speed 10 displayed, press START/STOP. Press START/STOP again to stop when desired consistency is reached.

   NOTE: Only speed 10 is available when using the Power Nutri Cup.

6. To Remove Cup: Turn the cup counterclockwise and lift it off the motor base.
7. To Remove Blade Assembly: Twist the blade assembly counterclockwise. Do not store blended contents with the blade assembly attached. Use only the Spout Lid or Storage Lid to cover. Exercise care as blades are sharp.
8. To Enjoy on the Go: Place the Spout Lid or Storage Lid onto the cup and twist clockwise until firmly sealed.
9. Turn the unit off by pressing the Power button. Unplug when finished. Refer to Care & Maintenance for cleaning and storage.

Care & Maintenance

Using the Blender for Stuck-on Ingredients

NOTE: For best results, use a dishwasher to remove stuck-on ingredients.

1. Immediately clean the container and blade assembly under warm, soapy water after processing.
2. For Power Pitcher: Fill with warm water up to the DOUGH MAX line and add 1 or 2 small drops of dish soap. Secure the pitcher lid and ensure the pour spout is closed. Install the container on the motor base. Select BOWL program, then press START/STOP.
3. For Power Nutri Cup: Fill halfway with warm water and add 1 small drop of dish soap. Install the blade assembly.
4. Once the program is complete, thoroughly rinse the container and blade assembly under warm, soapy water. Use the included cleaning brush to remove any remaining residue.

Cleaning

Hand-Washing:

Wash containers, lids, and blade assemblies in warm, soapy water. Use a dishwashing utensil with a handle to avoid direct contact with blades. Use the included cleaning brush for residue. Exercise care as blades are sharp. Rinse and air-dry all parts.

Dishwasher:

Containers, lids, and blade assemblies are dishwasher safe. Ensure blade assembly and lid are removed from the container before placing in the dishwasher.

NOTE: For best results, use a dishwasher.

Motor Base:

Unplug the motor base before cleaning. Wipe with a clean, damp cloth. Do not use abrasive cloths, pads, or brushes.

Storing

• For cord storage, wrap cord with hook-and-loop fastener near the back of the motor base. Do not wrap the cord around the bottom of the base.
• Do not store blended or unblended ingredients in the cup with the blade assembly attached.
• Do not stack items on top of containers. Store attachments separately.

Resetting the Motor

This unit has a safety system that temporarily disables the motor if overloaded. To reset:

1. Unplug the unit.
2. Allow the unit to cool for approximately 15 minutes.
3. Remove the container's lid and blade assembly. Empty the container and ensure no ingredients are jamming the blade assembly.

IMPORTANT: Ensure maximum capacities are not exceeded, as this is a common cause of overload.

If your unit needs servicing, call Customer Service at 1-877-646-5288. Register your product online at registeryourninja.com before calling.

Ordering Replacement Parts

To order parts and attachments, visit ninjaaccessories.com.

Troubleshooting Guide

[warning] To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.

• Display reads "- -": Ensure container and lid are properly installed and locked.
• Display reads "E1": Unplug, let cool for 15 minutes. Remove blade assembly and empty contents to clear any jamming ingredients.
• Display reads "E2": Unplug, let cool for 5 minutes. Remove blade assembly and empty contents. If output is too thick, add more liquid.
• Blade speed changes with thinner ingredients: This is normal operation due to smart technology when using speeds 9 or 10 in the Power Pitcher.
• Unit doesn't mix well; ingredients get stuck: Use Auto-iQ® programs for best results. Add liquid if ingredients routinely get stuck. Layer ingredients properly: fruit/veggies, then leafy greens/herbs, then liquids/yogurt, then seeds/powders/nut butters, then ice/frozen ingredients.
• Unit moves on counter while blending: Ensure the surface and feet of the unit are clean and dry.
• Preset program will not work: Ensure you are using the correct container for the selected program. Programs illuminate based on the installed container.
• Food is not evenly chopped: Cut ingredients into uniform sizes and do not overfill the Power Pitcher. Refer to the Quick Start Guide or Inspiration Guide for prep instructions.
• Pitcher lid handle will not fold down: The handle will not fold unless attached to the pitcher. For storage, place lid on pitcher, press handle until it clicks, and align pour spout with the corner farthest from the handle, then press down to lock.
• Can only select speed 10 in Manual Mode when using the Power Nutri Cup: This is normal. All 10 speeds are available with the Power Pitcher and Stacked Blade Assembly.
• IMPORTANT: Only use speeds 1 or 2 when using the Dough Blade Assembly.

One (1) Year Limited Warranty

This warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. It covers the original owner and product only and is not transferable.

SharkNinja warrants the unit to be free from defects in material and workmanship for one (1) year from the date of purchase, when used under normal household conditions and maintained according to the Owner's Guide.

What is covered:

• The original unit and/or non-wearable parts deemed defective will be repaired or replaced up to one (1) year from the original purchase date.
• Replacement unit warranty coverage ends six (6) months after receipt or at the end of the original warranty, whichever is later.

What is not covered:

• Normal wear and tear of wearable parts (vessels, lids, blades, bases, etc.). Replacement parts are available at ninjaaccessories.com.
• Units tampered with or used for commercial purposes.
• Damage from misuse, abuse, negligent handling, failure to perform maintenance, or mishandling in transit.
• Consequential and incidental damages.
• Defects caused by unauthorized repair persons.
• Products purchased, used, or operated outside North America.

How to get service:

Visit ninjakitchen.com/support for self-help. Contact Customer Service at 1-877-646-5288 for assistance. Register your product online at registeryourninja.com before calling.

SharkNinja covers the cost for sending the unit for repair/replacement. A fee of $19.95 (subject to change) applies when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim:

Call 1-877-646-5288 with your receipt as proof of purchase. Register your product online at registeryourninja.com.

How state law applies:

This warranty gives you specific legal rights that may vary by state. Some states do not permit exclusion or limitation of incidental or consequential damages.

Company Information

SharkNinja Operating LLC

US: Needham, MA 02494

CAN: Ville St-Laurent, QC H4S 1A7

1-877-646-5288

ninjakitchen.com

Illustrations may differ from actual product. Specifications are subject to change without notice.

AUTO-IQ, DUO, NINJA, and TOTAL CRUSHING are registered trademarks of SharkNinja Operating LLC.

FOODI, HYBRID EDGE, and POWER NUTRI are trademarks of SharkNinja Operating LLC.

For SharkNinja U.S. patent information, visit sharkninja.com/uspatents/

© 2020 SharkNinja Operating LLC

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