Ninja Foodi® Power Blender & Processor Mega Kitchen System®

Thank You

Thank you for purchasing the Ninja® Foodi® Power Blender & Processor Mega Kitchen System®.

Register Your Purchase: Visit AU ninjakitchen.com.au or NZ ninjakitchen.co.nz

Record This Information:

• Model Number: CB352ANZ
• Serial Number: [To be filled by user]
• Date of Purchase: [To be filled by user] (Keep receipt)
• Store of Purchase: [To be filled by user]

Technical Specifications:

• Voltage: 220-240V, 50-60Hz
• Power: 1200 Watts

Please read carefully and keep for future reference.

Important Safety Instructions

[info] Read and review instructions for operation and use.

Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.

For indoor and household use only.

When using electrical appliances, basic safety precautions should always be followed, including:

WARNING

• Read all instructions prior to using the appliance and its accessories.
• Carefully observe and follow all warnings and instructions. This unit contains electrical connections and moving parts that potentially present risk to the user.
• Take your time and exercise care during unpacking and appliance setup. This appliance contains sharp, loose blades that can cause injury if mishandled.
• Take inventory of all contents to ensure you have all parts needed to properly and safely operate your appliance.
• Blades are sharp. Handle carefully.
• ALWAYS exercise care when handling blade assemblies. They are sharp and NOT locked in place. Grasp by the top of the shaft. Failure to do so risks laceration.
• ALWAYS exercise care when handling the Hybrid Edge Blades Assembly. Grasp by the outer perimeter of the base. Failure to do so risks laceration.
• Ensure the grinder is securely locked in place before operating.
• Turn the appliance OFF and unplug from the outlet when not in use, before assembling/disassembling parts, or before cleaning. Grasp the plug body to unplug, never the cord.
• Before use, wash all parts that may contact food.
• Before each use, inspect blade assemblies for damage. Contact SharkNinja for replacement if damaged.
• DO NOT use this appliance outdoors.
• DO NOT operate with a damaged cord or plug, or after malfunction, dropping, or damage. No user-serviceable parts. Contact SharkNinja for replacement.
• The supply cord is not suitable for replacement. If damaged, contact SharkNinja.
• Extension cords should NOT be used.
• DO NOT submerge the appliance or allow the power cord to contact liquid to protect against electric shock.
• DO NOT allow the cord to hang over edges of tables or counters where it can be snagged.
• DO NOT allow the unit or cord to contact hot surfaces.
• ALWAYS use the appliance on a dry and level surface.
• DO NOT allow children to operate or use as a toy. Close supervision is necessary when used near children.
• This appliance is NOT intended for use by people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person.
• ONLY use attachments and accessories provided or recommended by SharkNinja.
• NEVER place a blade assembly on the motor base without it first being attached to its corresponding container with the lid also in place.
• Keep hands, hair, and clothing out of the container when loading and operating.
• Avoid contact with moving parts during operation and handling.
• DO NOT fill containers past the MAX FILL or MAX LIQUID lines.
• DO NOT operate the appliance with an empty container.
• DO NOT microwave any containers or accessories.
• NEVER leave the appliance unattended while in use.
• DO NOT blend hot liquids, as this may cause pressure buildup and steam exposure.
• DO NOT process dry ingredients without adding liquid. They are not intended for dry blending.
• DO NOT perform grinding operations in the pitcher, Power Nutri Cup, or Power Smoothie Bowl.
• NEVER operate the appliance without lids and caps in place. DO NOT attempt to defeat the interlock mechanism. Ensure container and lid are properly installed.
• Before operation, ensure all utensils are removed from containers to prevent shattering.
• Keep hands and utensils out of containers while chopping to reduce risk of injury. A scraper may be used ONLY when the blender or processor is not running.
• If unmixed ingredients stick to the sides of the cup, stop the appliance, remove the blade assembly, and use a scraper.
• DO NOT open the pitcher's pour spout cap while blender is operating.
• If unmixed ingredients stick to the sides of the pitcher, stop the appliance, remove the lid, and use a spatula. NEVER insert hands into the pitcher.
• DO NOT attempt to remove the container or lid while the blade assembly is still spinning. Allow the appliance to come to a complete stop.
• If the appliance overheats, a thermal switch will activate and temporarily disable the motor. To reset, unplug and allow to cool for approximately 15 minutes.

Parts

There are a variety of accessories compatible with this blender series. The top flap of your box shows the select accessories included with your model.

To purchase more accessories, visit SG ninjakitchen.sg or MY ninjakitchen.my.

• A Pitcher Lid
• B 2.1 L* Power Blender & Processor Pitcher (*1.9 L max liquid capacity)
• C Motor Base (attached power cord not shown)
• D Total Crushing® & Chopping Blade Assembly (Stacked Blade Assembly)
• E Dough Blade Assembly
• F Hybrid Edge Blades Assembly
• G Spout Lid
• H 700 ml Power Nutri™ Cup**
• I Storage Lid
• J 400 ml Power Smoothie Bowl with built-in tamper
• K Cleaning Brush
• L Grinder Lid
• M Blade Assembly with Stainless Steel Grinding Cup

NOTE: The Hybrid Edge Blades Assembly is not compatible with other Ninja products.

NOTE: Number of cups, smoothie bowls, and lids vary by model.

**Extract a drink containing vitamins and minerals from fruits and vegetables.

Before First Use

[info] Review all warnings on pages 4-6 before proceeding.

DID YOU KNOW?

• You can take your drinks on the go using the spout lid.

NOTE: All attachments are BPA free and dishwasher safe. Ensure blade assemblies and lids are removed from the containers before placing in the dishwasher. Exercise care when handling blade assemblies.

1. Remove all packaging materials from the unit. Exercise care when unpacking blade assemblies, as the blades are sharp.
2. The Stacked Blade Assembly is NOT locked in place in the container. Handle the Stacked Blade Assembly and Dough Blade Assembly by grasping the top of the shaft.
3. Handle the Hybrid Edge Blades Assembly by grasping around the perimeter of the blade assembly base.
4. Wash containers, lids, and blade assemblies in warm, soapy water using a dishwashing utensil with a handle to avoid direct contact with the blades. Exercise care when handling blade assemblies, as the blades are sharp.
5. Thoroughly rinse and air-dry all parts.

Using the Control Panel

Use the Power button to turn the unit on or off.

SWITCHING BETWEEN AUTO-IQ AND MANUAL MODE: To toggle between Auto-iQ Mode and Manual Mode, press the IQ/MANUAL button.

NOTE: In Manual Mode, Auto-iQ programs will not illuminate on the control panel.

AUTO-IQ MODE

6 unique timed programs customized to take the guesswork out of making great drinks and meals.

MANUAL MODE

Choose from 10 different speeds for total control of your blending in the pitcher. NOTE: Only speed 10 is available when using the Power Smoothie Bowl or Power Nutri Cup.

SELECT AND RUN AN AUTO-IQ PROGRAM: Use the dial to select the desired program, then press START/STOP to begin. As the program runs, the timer will count down. When the countdown ends, blending will stop automatically.

SELECT AND RUN A MANUAL PROGRAM: Turn the dial from speed 1 to speed 10. Press START/STOP to begin and end blending.

PULSE: Offers greater control of pulsing and blending. Operates only when PULSE is pressed. Use short presses for short pulses and long presses for long pulses.

Getting to Know the Power Smoothie Bowl

Powering through tough and frozen ingredients used to require a lot of stopping, scraping, and recipe tinkering. But now, it's easier than ever to create thick and spoonable smoothie bowls, nut butters, and more. All you have to do is twist the built-in tamper while blending to push ingredients down toward the blade.

Using Variable Speed Control & The Power Blender & Processor Pitcher

NOTE: If using the Dough Blade Assembly, only use speeds 1 or 2.

START SLOW

Always start at a low speed (1-3) to better incorporate ingredients and prevent them from sticking to the side of the vessel.

DIAL UP THE SPEED

Smoother blends call for higher speeds. Low speeds are great for chopping veggies and mixing dough, but you'll need to ramp up for purees and dressings.

HIGH-SPEED BLENDING

Blend until you get your desired consistency. The longer you blend, the better the breakdown and smoother the outcome will be.

Using the Auto-iQ Programs

Intelligent preset programs combine unique blending and pausing patterns that do the work for you. Once a preset program is selected, it will start immediately and automatically stop when blending is complete. To stop blending before the end of the program, press the currently active button again.

NOTE: The unit can detect if the pitcher or the cup/bowl is installed on the motor base. Only the functions available for a particular container will illuminate on the control panel.

AUTO-IQ PROGRAMS FOR THE PITCHER

• SMOOTHIE: Combine your favorite fresh or frozen ingredients, liquids, and powders to create smoothies and protein shakes.
• SPREAD: Create anything from spreadable nut butters to zesty dressing to the perfect hummus.
• BOWL: Make thick, spoonable smoothie bowls to creamy frozen yoghurt to refreshing sorbets.
• CHOP: Timed pulses and pauses give you consistent chopping results. Run program once for a large chop, twice for a small chop and three times if you prefer to mince.
• DOUGH: Used with the Dough Blade Assembly, create delicious dough for pizza, bread, and baked goods like cookies.

AUTO-IQ PROGRAMS FOR THE POWER NUTRI CUP AND SMOOTHIE BOWL

• EXTRACT: Ideal for tough, leafy, or fibrous whole fruits and vegetables, including their skins, seeds, and stems. NOTE: For best results when using the Power Nutri Cup, use the Auto-iQ Programs, EXTRACT & SMOOTHIE.
• SMOOTHIE: Combine your favorite fresh or frozen ingredients, liquids, and powders to create smoothies and protein shakes.
• SPREAD: Create anything from spreadable nut butters to zesty dressing to the perfect hummus.
• BOWL: Make thick, spoonable single-serve smoothie bowls to creamy frozen yoghurt to refreshing sorbets. NOTE: For best results when using the Power Smoothie Bowl, use the Auto-iQ Programs, SPREAD & BOWL.

Using the Power Blender & Processor Pitcher & Stacked Blade Assembly

[info] Review all warnings on pages 4-6 before proceeding.

[info] As a safety feature, when the unit is powered on, if the pitcher and lid are not properly installed, the timer will display "- -" and the motor will be disabled. If this happens, repeat steps 2 and 5 on this page. When the pitcher and lid are properly installed, and the unit is powered on, the program button LEDs will illuminate, indicating the appliance is ready to use.

NOTE: Auto-iQ programs have pauses and changes in speed throughout the cycle.

NOTE: DO NOT add ingredients before completing installation of the Stacked Blade Assembly.

NOTE: If the Stacked Blade Assembly is not fully seated, you will not be able to install and lock the lid.

NOTE: The pitcher lid handle will not fold down unless it is attached to the pitcher.

1. Plug in motor base and place on a clean, dry, level surface such as a countertop or table.
2. Lower the pitcher onto the motor base. The handle should be aligned slightly to the right and the pitcher should be oriented so the LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
3. Exercising care, grasp the Stacked Blade Assembly by the top of the shaft and place it onto the drive gear inside the pitcher. Note that the blade assembly will fit loosely onto the drive gear.
4. Add ingredients to the pitcher. DO NOT add ingredients past the MAX LIQUID line on the pitcher.
5. Place the lid on the pitcher. Press down on the handle until it clicks into place. Once the lid is locked in place, press the Power button to turn unit on. The available program buttons will illuminate and the unit will be ready for use.
6. To Operate:
• 6a. Auto-iQ: Use the dial to select the program that best suits your desired output, then press START/STOP. The preset feature will automatically stop at the end of the program. To stop the unit at any time, press START/STOP.
• 6b. Manual: Press IQ/MANUAL. Use the dial to select your desired speed (1-10), then press START/STOP. Once ingredients reach desired consistency, press START/STOP and wait for the unit to stop.
7. Remove the pitcher from the motor base by turning it counterclockwise and then lifting up.
8. To Pour:
• 8a. Thinner Mixtures: Ensure the lid is locked in place, then open the pour spout cap.
• 8b. Thicker Mixtures: Remove the lid and Stacked Blade Assembly before pouring. Press the RELEASE button and lift the handle to remove the lid. Grasp the blade assembly by the top of the shaft and pull straight up to remove it. The pitcher can then be emptied.
9. Turn the unit off by pressing the Power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.

Using the Power Blender & Processor Pitcher & Dough Blade Assembly

[info] Review all warnings on pages 4-6 before proceeding.

[info] As a safety feature, when the unit is powered on, if the pitcher and lid are not properly installed, the timer will display "- -" and the motor will be disabled. If this happens, repeat steps 2 and 5 on this page. When the pitcher and lid are properly installed, and the unit is powered on, the program button LEDs will illuminate, indicating the appliance is ready to use.

NOTE: Auto-iQ programs have pauses and changes in speed throughout the cycle.

NOTE: DO NOT add ingredients before completing installation of the Dough Blade Assembly.

NOTE: If the Dough Blade Assembly is not fully seated, you will not be able to install and lock the lid.

NOTE: The pitcher lid handle will not fold down unless it is attached to the pitcher.

1. Plug in motor base and place on a clean, dry, level surface such as a countertop or table.
2. Lower the pitcher onto the motor base. The handle should be aligned slightly to the right and the pitcher should be oriented so the LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
3. Exercising care, grasp the Dough Blade Assembly by the top of the shaft and place it onto the drive gear inside the pitcher. Note that the blade assembly will fit loosely onto the drive gear.
4. Add ingredients to the pitcher. DO NOT add ingredients past the DOUGH MAX (MAX PÂTE) or COOKIE MAX (MAX BISCUIT) line on the pitcher.
5. Place the lid on the pitcher. Press down on the handle until it clicks into place. Once the lid is locked in place, press the Power button to turn unit on. The available program buttons will illuminate and the unit will be ready for use.
6. To Operate:
• 6a. Auto-iQ (DOUGH): Use the dial to select DOUGH, then press START/STOP. The preset feature will automatically stop at the end of the program. To stop the unit at any time, press START/STOP.
• 6b. Manual: Press IQ/MANUAL. Use the dial to select speeds 1 or 2, and press START/STOP. Once ingredients reach desired consistency, press START/STOP and wait for the unit to stop.
7. Remove the pitcher from the motor base by turning it counterclockwise and then lifting up.
8. Remove the lid and Dough Blade Assembly before removing contents. To remove the lid, press the RELEASE button and lift the handle. To remove the blade assembly, carefully grasp it by the top of the shaft and pull straight up. The pitcher can then be emptied.
9. Turn the unit off by pressing the Power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.

Using the Power Smoothie Bowl

[info] Review all warnings on pages 4-6 before proceeding.

NOTE: If the unit is plugged in and powered on, but the bowl and blade assembly is not properly installed, the timer will display "- -" and the motor will be disabled.

NOTE: Auto-iQ programs have pauses and changes in speed throughout the cycle.

1. Plug in motor base and place on a clean, dry, level surface such as a countertop or table.
2. Add ingredients to the Power Smoothie Bowl. DO NOT add liquid past the LIQUID FILL line or ingredients past the MAX FILL line.
3. Place the Hybrid Edge Blades Assembly on the top of the smoothie bowl and turn clockwise to seal.
4. Turn the smoothie bowl upside down and install on motor base by aligning the tabs on the smoothie bowl with the slots on the base. Then, rotate smoothie bowl clockwise until it clicks. Once locked in place, press the Power button to turn unit on. The available program buttons will illuminate and the unit will be ready for use.
5. To Operate:
• 5a. Auto-iQ: Use the dial to select the program that best suits your desired output, then press START/STOP. During the blending process, ensure to twist the built-in tamper counterclockwise continuously. The preset feature will automatically stop at the end of the program. To stop the unit at any time, press START/STOP.
• 5b. Manual: Press IQ/MANUAL. With speed 10 on the display, press START/STOP. During the blending process, twist the built-in tamper counterclockwise continuously. Once the ingredients have reached your desired consistency, press START/STOP and wait for the unit to come to a complete stop.

NOTE: While processing, twist the built-in tamper counterclockwise continuously.

NOTE: Only speed 10 is available when using the smoothie bowl.

6. Remove the smoothie bowl from the motor base by turning it counterclockwise and then lifting up.
7. Remove the blade assembly by twisting counterclockwise. DO NOT store blended contents with the blade assembly attached. Only use the Spout Lid or Storage Lid to cover. Exercise care when handling the blade assembly, as the blades are sharp.
8. To enjoy on the go, place the Spout Lid or Storage Lid onto the smoothie bowl and twist lid clockwise until firmly sealed.
9. Turn the unit off by pressing the Power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.

Using the Power Nutri Cup*

[info] Review all warnings on pages 4-6 before proceeding.

NOTE: If the unit is plugged in and powered on, but the cup and blade assembly is not properly installed, the timer will display "- -" and the motor will be disabled.

NOTE: Auto-iQ programs have pauses and changes in speed throughout the cycle.

1. Plug in motor base and place on a clean, dry, level surface such as a countertop or table.
2. Add liquid then ingredients to the Power Nutri Cup. DO NOT add ingredients past the MAX LIQUID line.
3. Place the Hybrid Edge Blades Assembly on the top of the cup and turn clockwise to seal.
4. Turn the cup upside down and install on the motor base by aligning the tab on the cup with the slots on the base. Then, rotate cup clockwise until it clicks. Once locked in place, press the Power button to turn unit on. The available program buttons will illuminate and the unit will be ready for use.
5. To Operate:
• 5a. Auto-iQ: Use the dial to select the program that best suits your desired output, then press START/STOP. The preset feature will automatically stop at the end of the program. To stop the unit at any time, press START/STOP.
• 5b. Manual: Press IQ/MANUAL. With speed 10 on the display, press START/STOP. Once the ingredients have reached your desired consistency, press START/STOP and wait for the unit to come to a complete stop.

NOTE: Only speed 10 is available when using the Power Nutri Cup.

6. Remove the cup from the motor base by turning it counterclockwise and then lifting up.
7. Remove the blade assembly by twisting counterclockwise. DO NOT store blended contents with the blade assembly attached. Only use the Spout Lid or Storage Lid to cover. Exercise care when handling the blade assembly, as the blades are sharp.
8. To enjoy on the go, place the Spout Lid or Storage Lid onto the cup and twist lid clockwise until firmly sealed.
9. Turn the unit off by pressing the Power button. Unplug the unit when finished. Refer to the Care & Maintenance section for cleaning and storage instructions.

Using the Ninja Coffee & Spice Grinder

[info] Review all warnings on pages 4-6 before proceeding.

1. Add ingredients to the stainless steel grinding cup. Use the measurement lines on the grinding cup for added convenience. DO NOT exceed 12 tablespoons.
2. Place the lid onto the blade assembly with stainless steel grinding cup so the tabs on the cup meet the entry point on the blade assembly. Twist until the lid is locked in place.
3. Place the grinder onto the motor base, aligning the tabs on the grinder with the slots on the base. Then, rotate clockwise until it clicks into place. Once locked in place, the programs will illuminate and the unit will be ready for use.
4. Select iQ/Manual. Use the dial to select your blender model's highest speed, then press START/STOP. Blend until desired consistency is reached. Press START/STOP again to end the program and wait for the unit to come to a complete stop. Or, use PULSE.
5. Remove the grinder from the motor base by turning it counterclockwise then lifting up.
6. Remove the lid and empty contents. Be sure to store the grinder with the lid attached to the blade assembly with the stainless steel cup.

Grinder Charts

GRINDING COFFEE CHART

Use these grind times for your ideal brew.

Select START/STOP or run on your blender model's highest speed.

NOTE: For best results, we do not recommend grinding less than 4 tablespoons of coffee beans.

GRINDING SPICES CHART

Make spice blends to flavor your favorite dishes

Select START/STOP or run on your blender model's highest speed.

*Grind times shown are for these four popular spices: black peppercorns, cumin, coriander, and fennel.

MILLING CHART

Add your freshly ground powders--such as flax meal and chia meal--to smoothies, extracts, smoothie bowls, and nut butters for more fibre and nutrients.

Select START/STOP or run on your blender model's highest speed.

FLAVORED POWDERS CHART

Add your freshly ground flavoring powders--such as strawberry, raspberry, and blueberry--to smoothies, extracts, smoothie bowls, sorbets, and frozen yogurt to amplify favor and add a burst of color.

Select START/STOP or run on your blender model's highest speed.

*DO NOT grind frozen fruit, only freeze-dried fruits.

Care & Maintenance

USING THE BLENDER FOR STUCK-ON INGREDIENTS

NOTE: For best results, use a dishwasher to remove stuck-on ingredients.

1. After processing, immediately clean the container and blade assembly under warm, soapy water.
2. Depending on the container, fill with soap and water according to the following instructions:
• 2.1 L Pitcher: Fill with warm water up to DOUGH MAX line and add 1 or 2 small drops dish soap. Secure pitcher lid, and ensure the pour spout is securely closed.
• Power Nutri Cup: Fill halfway with warm water and add 1 small drop dish soap. Install blade assembly.
• Power Smoothie Bowl: Fill with warm water up to top of built-in tamper and add 1 or 2 small drops dish soap. Install blade assembly.
3. Install the container on the motor base. Select BOWL, then press START/STOP.
4. Once program is complete, thoroughly rinse container and blade assembly under warm, soapy water. Use the included cleaning brush to remove any remaining residue.

NOTE: If using the Power Smoothie Bowl, twist the built-in tamper counterclockwise continuously while cleaning.

CLEANING

Hand-Washing

Wash containers, lids, and blade assemblies in warm, soapy water. Use a dishwashing utensil with a handle to avoid direct contact with the blades. Use the included cleaning brush to remove excess residue, such as when dealing with stuck-on ingredients, like doughs and batters. Exercise care when handling the blade assembly as the blades are sharp. Thoroughly rinse and air-dry all parts.

NOTE: The built-in tamper in the Power Smoothie Bowl is not removable.

Dishwasher

Containers, lids, and blade assemblies are dishwasher safe. Ensure the blade assembly and lid are removed from the container before placing in the dishwasher.

NOTE: For best results, use a dishwasher to remove stuck-on ingredients.

Motor Base

Unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. DO NOT use abrasive cloths, pads, or brushes to clean the base.

STORING

For cord storage, wrap cord with hook-and-loop fastener near the back of the motor base. DO NOT wrap the cord around the bottom of the base for storage.

DO NOT store blended or unblended ingredients in the cup or smoothie bowl with the blade assembly attached.

DO NOT stack items on top of the containers. Store any remaining attachments alongside the unit or in a cabinet where they will not be damaged or create a hazard.

Store the grinder attachment with the lid attached to the grinding cup/blade assembly.

RESETTING THE MOTOR

This unit features a unique safety system that prevents damage to the motor and drive system should you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should this occur, follow the reset procedure below.

1. Unplug the unit from the electrical outlet.
2. Allow the unit to cool for approximately 15 minutes.
3. Remove the container's lid and blade assembly. Empty the container and ensure no ingredients are jamming the blade assembly.

IMPORTANT: Ensure that maximum capacities are not exceeded. This is the most typical cause of appliance overload.

ORDERING REPLACEMENT PARTS

To order additional parts and attachments, visit AU ninjakitchen.com.au or NZ ninjakitchen.co.nz

Troubleshooting Guide

[info] To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.

Display reads "- -"

• If the display reads "- -", install a container and the available program buttons will illuminate, indicating the unit is ready for use. Ensure the lid is fully engaged and the container has been rotated clockwise and clicked to lock into place.
• If vessel is properly installed and the display reads "- -", ensure the interior of the base area is clean of any debris.
• If the display reads "- -", the Coffee & Spice Grinder is either not installed or not properly installed on the motor base. Ensure it is properly installed by rotating clockwise until it clicks into place. The program buttons will illuminate, indicating the unit is ready for use.

Display reads "E1"

• If the display reads "E1", unplug the unit from the electrical outlet and allow it to cool for 15 minutes. Remove the blade assembly or the Coffee & Spice Grinder and empty the contents to ensure no ingredients are jamming the blade assembly.

Display reads "E2"

• If the display reads "E2", unplug the unit from the electrical outlet and allow it to cool for 5 minutes. Remove the blade assembly and empty the contents to ensure no ingredients are jamming the blade assembly. If output is too thick and ingredients are not processing properly, add more liquid.

Blade speed sometimes changes when blending thinner ingredients

• When using speed 9 or 10 with the Pitcher, you may notice a change in the blade speed when blending thinner ingredients. This is due to the smart technology in the blender and is part of the unit's normal operation.

Unit doesn't mix well; ingredients get stuck

• Using the Auto-iQ programs is the easiest way to achieve great results. The pulses and pauses allow the ingredients to settle toward the blade assembly. If ingredients are routinely getting stuck, adding some liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add liquids or yoghurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
• If using the Power Smoothie Bowl, during the blending process twist the built-in tamper counterclockwise continuously to circulate ingredients.

Unit moves on counter while blending

• Make sure the surface and feet of the unit are clean and dry.

Preset program will not work

• The unit can detect which container is on the motor base. You may be trying to use a program that is not designed for the container you have installed. The programs will light up, indicating which programs are available for each container.

Food is not evenly chopped

• For best results when chopping, cut pieces of ingredients in a uniform size and don't overfill the Pitcher. Refer to the Quick Start Guide or Inspiration Guide for food prep instructions.

Can't remove the built-in tamper from the Power Smoothie Bowl

• The built-in tamper in the Power Smoothie Bowl is not removable. For cleaning instructions, refer to the Care & Maintenance section.

Can only select speed 10 in Manual Mode when using the Power Smoothie Bowl or Power Nutri Cup

• Only speed 10 is available when using the Power Smoothie Bowl or Power Nutri Cup. All 10 speeds are available when using the Pitcher and Stacked Blade Assembly.
• IMPORTANT: Only use speeds 1 or 2 when using the Dough Blade Assembly.

Ingredients overflowing stainless steel cup while grinding

• The stainless steel cup was overfilled. When adding ingredients, do not fill past the MAX line (12 tablespoons).

Warranty

ONE (1) YEAR LIMITED REPLACEMENT WARRANTY

The warranty commences on the date of purchase and expires at the end of the 1 year period. In the unlikely event of a defect due to faulty materials or workmanship within the guarantee period, SharkNinja will replace the defective/faulty part with a new product, free of charge, or if the unit is deemed defective/faulty, replace the unit with an equivalent or upgraded model, at their discretion.

For warranty claims, you will need to submit a proof of purchase in the form of a valid receipt that displays date and place of purchase.

Replacement items will be covered by the limited warranty for the balance of the warranty period from the date of the original purchase. Please note:

Your warranty is subject to the following conditions:

• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or dropped in water.
• To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the supply cord is damaged, it must be replaced by a qualified electrician to avoid a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury to persons when the appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident.
• Accidental damage.
• Damage as a result of use not in accordance with the rating plate.
• Use of parts and accessories that are not genuine Ninja components.

Customer costs within warranty

• The customer is responsible for any inwards freight charge to return a product for warranty if requested, and outward freight charge for warranty parts and/or replacement unit.

Who is covered?

• This warranty applies only to the original purchaser, who bought the product from an authorised retailer and may not be transferred. Proof of purchase is required.

What is not covered?

• Accessories supplied with the item.
• Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.

Notes

NOTES