Vollrath Affordable Portable™ Hot Food Station Operator's Manual

Introduction

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Safety Precautions

WARNING: Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

CAUTION: Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not hazard-related.

To Reduce Risk of Injury or Damage to the Equipment

Function and Purpose

This equipment is intended to keep hot food at proper serving temperatures. Hot food stations are intended for use in commercial food service operations. Hot food stations are not intended to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper serving temperatures. Hot food stations are not intended for household, industrial or laboratory use.

Positioning and Clearance

NOTICE: Do not move the equipment by pushing or pulling on the breath guard.

Standard Cafeteria Breath Guard Installation

If your equipment includes the non-NSF2 breath guard, the breath guard will need to be installed.

Diagram Description: The diagram shows components labeled A, B, C, D, and E. Component A is the Breath Guard Support Tube. Component B is the Breath Guard Top. Component C is the Breath Guard End Panel. Component D is the Upright. Component E is the mounting hardware (Cap Nut, Stud, Screw).

Included Hardware

Installation Steps:

  1. Install the breath guard uprights (D) to the studs (E) securing with cap nuts (E) as shown. Repeat for all four uprights.
  2. Install the breath guard support tube (A) between the uprights (D) securing with cap nuts (E) as shown. Repeat on the other side.
  3. Install the breath guard top (B) securing with screws (E) and cap nuts (E) as shown. Repeat for all four mounting locations.
  4. Install the breath guard end panel (C) to the uprights (D) securing with cap nuts (E) as shown. Repeat on the other side.

Controls

A Heat Control Knob: The 0 position is OFF.

B Power Light: Illuminates when the well is turned ON.

Operation

WARNING: Electrical Shock Hazard Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.

Do not overfill pans or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

CAUTION: Burn Hazard Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.

NOTICE: Using a voltage other than the nameplate rated voltage will cause damage to the unit. Incorrect voltage, modification to the power cord or electrical components can damage unit and will void the warranty.

NOTICE: Drop-in meets NSF4 performance standards only when using moist heat. Operation with water is required for even heating of the food product.

NOTICE: Do not use food pans deeper than 4" (10 cm).

  1. Place spillage pans in the well opening.
  2. Fill each spillage pan with approximately two quarts of clean fresh water. Do not overfill.
  3. Plug electrical power cord into an outlet that matches the rated voltage on the nameplate.
  4. Turn the temperature control to the maximum heat setting.
  5. Cover the wells with empty food containers or covers. Allow the water to preheat for 60 minutes.
  6. Place containers of hot food, above 140 °F (60 °C), into the preheated equipment.
  7. Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.

NOTICE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 °F (60 °C) to help prevent bacteria growth.

  1. Maintain the water level during operation. Periodically (approximately every two hours) remove the containers of food and check the water level. Add hot water if needed.
  2. Use gloves, mitts or pot holders to protect hands when removing hot food containers.

Cleaning

WARNING: Electrical Shock Hazard Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

CAUTION: Burn Hazard Hot surfaces and food can burn skin. Allow the hot surfaces to cool before handling.

NOTICE: Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment. Thoroughly rinse equipment with water after cleaning.

To maintain the appearance and increase the service life, clean your equipment daily.

  1. Turn the heat control to the 0 setting. Place the power switch in the OFF position.
  2. Unplug the equipment.
  3. Use gloves, mitts or pot holders to protect hands when removing hot food containers.
  4. Allow the equipment to cool completely before cleaning.
  5. Remove the spillage pans and dispose of the water.
  6. Use a damp cloth or sponge dipped in soapy water to clean the inside of the well and the outside of the equipment.
  7. Thoroughly rinse the equipment with clean water after cleaning.

Clean The Breath Guard

Always use a clean soft lint-free cloth or microfiber cloth.

Clean with a neutral cleaner such as a solution of warm water and a small amount of dish detergent or products specifically made for cleaning Plexiglas® and acrylic plastic.

Recommended cleaners for Plexiglas® and acrylic include:

What Not To Do

Removing Minor Scratches

Fine scratches can be removed with a specialized mild abrasive polish such as Novus #2, or Novus #3. Heavier scratches may require sanding and buffing. Hand sand with series of sandpapers with increasingly finer grits (250,400,600). Then use a buffing wheel and buffing compound.

Troubleshooting

ProblemMight Be Caused ByCourse of Action
Switch does not illuminate when in the “ON” position.Equipment is not plugged in.Plug in the equipment.
Wells are not getting hot. Food is not staying hot.Low or incorrect voltage to equipment.Verify the source voltage matches the rated voltage on the nameplate on the equipment. If not, have qualified electrical personal install proper source voltage.
No water or incorrect water level.Add water to correct level.

Warranty Statement for The Vollrath Co. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.

For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

Service and Repair

Serviceable parts are available on Vollrath.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.

When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

Contact Information:

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.

Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560

Technical Services: techservicereps@vollrathco.com

Product Model Table

The following table lists various configurations of the Affordable Portable™ Hot Food Station with different descriptions and corresponding model numbers.

DescriptionBlackWalnut WoodgrainCherry WoodgrainGraniteWhiteAmerican NaturalBrushed Aluminum
3 Well Standard Buffet Breath Guard Hot Food Station – 120V3870738935387673872738727W38727N38727A
Solid Base w/ Lights38707463893546387674638727463872746W3872746N3872746A
Open Storage Base3870838936387683872838728W38728N38728A
Open Storage w/ Lights38708463893646387684638728463872846W3872846N3872846A
Storage Base w/ Door3870938937387693872938729W38729N38729A
Storage w/ Door, w/Lights38709463893746387694638729463872946W3872946N3872946A
3 Well NSF2 Cafeteria Breath Guard Hot Food Station – 120V3970739935397673972739727W39727N39727A
Open Storage Base3970839936397683972839728W39728N39728A
Storage Base w/ Door3970939937397693972939729W39729N39729A
4 Well Standard Buffet Breath Guard Hot Food Station - 120V3871038945387703873038730W38730N38730A
Solid Base w/ Lights38710603894560387706038730603873060W3873060N3873060A
Open Storage Base3871138946387713873138731W38731N38731A
Open Storage w/ Lights38711603894660387716038731603873160W3873160N3873160A
Storage Base w/ Door3871238947387723873238732W38732N38732A
Storage w/ Door, w/ Lights38712603894760387726038732603873260W3873260N3873260A
4 Well NSF2 Cafeteria Breath Guard Hot Food Station – 120V3971039945397703973039730W39730N39730A
Open Storage Base3971139948397713973139731W39731N39731A
Storage Base w/ Door3971239947397723973239732W39732N39732A
Models: 3894660, 38727, 38728, 38729, 3871160 Affordable Portable Hot Food Station, 3871160, Affordable Portable Hot Food Station, Portable Hot Food Station, Hot Food Station, Food Station, Station

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References

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