Vollrath Affordable Portable™ Hot Food Station

Operator's Manual

Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Product Configurations

Description Black Walnut Woodgrain Cherry Woodgrain Granite White American Natural Brushed Aluminum
3 Well Standard Buffet Breath Guard Hot Food Station – 120V 38707 38935 38767 38727 38727W 38727N 38727A
Solid Base w/ Lights 3870746 3893546 3876746 3872746 3872746W 3872746N 3872746A
Open Storage Base 38708 38936 38768 38728 38728W 38728N 38728A
Open Storage w/ Lights 3870846 3893646 3876846 3872846 3872846W 3872846N 3872846A
Storage Base w/ Door 38709 38937 38769 38729 38729W 38729N 38729A
Storage w/ Door, w/Lights 3870946 3893746 3876946 3872946 3872946W 3872946N 3872946A
3 Well NSF2 Cafeteria Breath Guard Hot Food Station – 120V 39707 39935 39767 39727 39727W 39727N 39727A
Open Storage Base 39708 39936 39768 39728 39728W 39728N 38728A
Storage Base w/ Door 39709 39937 39769 39729 39729W 39729N 39729A
4 Well Standard Buffet Breath Guard Hot Food Station - 120V 38710 38945 38770 38730 38730W 38730N 38730A
Solid Base w/ Lights 3871060 3894560 3877060 3873060 3873060W 3873060N 3873060A
Open Storage Base 38711 38946 38771 38731 38731W 38731N 38731A
Open Storage w/ Lights 3871160 3894660 3877160 3873160 3873160W 3873160N 3873160A
Storage Base w/ Door 38712 38947 38772 38732 38732W 38732N 38732A
Storage w/ Door, w/ Lights 3871260 3894760 3877260 3873260 3873260W 3873260N 3873260A
4 Well NSF2 Cafeteria Breath Guard Hot Food Station – 120V 39710 39945 39770 39730 39730W 39730N 39730A
Open Storage Base 39711 39948 39771 39731 39731W 39731N 39731A
Storage Base w/ Door 39712 39947 39772 39732 39732W 39732N 39732A

Safety Precautions

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.

WARNING
Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.

CAUTION
Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.

NOTICE
Notice is used to note information that is important but not hazard-related.

To reduce risk of injury or damage to the equipment:

Function and Purpose

This equipment is intended to keep hot food at proper serving temperatures. Hot food stations are intended for use in commercial food service operations. Hot food stations are not intended to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper serving temperatures. Hot food stations are not intended for household, industrial or laboratory use.

Positioning and Clearance

NOTICE
Do not move the equipment by pushing or pulling on the breath guard.

Standard Cafeteria Breath Guard Installation

Diagram Description: The diagram shows the components and assembly for a breath guard. Key components are labeled:

Included Hardware:

If your equipment includes the non-NSF2 breath guard, the breath guard will need to be installed. Follow these steps:

  1. Install the breath guard uprights (D) to the studs securing with cap nuts as shown. Repeat for all four uprights.
  2. Install the breath guard support tube (A) between the uprights securing with cap nuts as shown. Repeat on the other side.
  3. Install breath guard top (B) securing with screws and cap nuts as shown. Repeat for all four mounting locations.
  4. Install the breath guard end panel (C) to the uprights securing with cap nuts as shown. Repeat on the other side.

Controls

A: Heat Control Knob. The 0 position is OFF.

B: Power Light. Illuminates when the well is turned ON.

Operation

WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.

Do not overfill pans or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.

NOTICE: Using a voltage other than the nameplate rated voltage will cause damage to the unit. Incorrect voltage, modification to the power cord or electrical components can damage unit and will void the warranty.

NOTICE: Drop-in meets NSF4 performance standards only when using moist heat. Operation with water is required for even heating of the food product.

NOTICE: Do not use food pans deeper than 4" (10 cm).

  1. Place spillage pans in the well opening.
  2. Fill each spillage pan with approximately two quarts of clean fresh water. Do not overfill.
  3. Plug electrical power cord into an outlet that matches the rated voltage on the nameplate.
  4. Turn the temperature control to the maximum heat setting.
  5. Cover the wells with empty food containers or covers. Allow the water to preheat for 60 minutes.
  6. Place containers of hot food, above 140 °F (60 °C), into the preheated equipment.
  7. Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality.

NOTICE: Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 °F (60 °C) to help prevent bacteria growth.

  1. Maintain the water level during operation. Periodically (approximately every two hours) remove the containers of food and check the water level. Add hot water if needed.
  2. Use gloves, mitts or pot holders to protect hands when removing hot food containers.

Cleaning

WARNING
Electrical Shock Hazard
Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.

CAUTION
Burn Hazard
Hot surfaces and food can burn skin. Allow the hot surfaces to cool before handling.

NOTICE: Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment. Thoroughly rinse equipment with water after cleaning.

To maintain the appearance and increase the service life, clean your equipment daily.

  1. Turn the heat control to the 0 setting. Place the power switch in the OFF position.
  2. Unplug the equipment.
  3. Use gloves, mitts or pot holders to protect hands when removing hot food containers.
  4. Allow the equipment to cool completely before cleaning.
  5. Remove the spillage pans and dispose of the water.
  6. Use a damp cloth or sponge dipped in soapy water to clean the inside of the well and the outside of the equipment.
  7. Thoroughly rinse the equipment with clean water after cleaning.

Clean The Breath Guard

Always use a clean soft lint free cloth or microfiber cloth. Clean with a neutral cleaner such as a solution of warm water and a small amount of dish detergent or products specifically made for cleaning Plexiglas® and acrylic plastic.

Recommended cleaners for Plexiglas® and acrylic include:

What Not To Do

Removing Minor Scratches

Fine scratches can be removed with a specialized mild abrasive polish such as Novus #2, or Novus #3. Heavier scratches may require sanding and buffing. Hand sand with series of sandpapers with increasingly finer grits (250,400,600). Then use a buffing wheel and buffing compound.

Troubleshooting

Problem Might be Caused By Course of Action
Switch does not illuminate when in the “ON” position. Equipment is not plugged in. Plug in the equipment.
Wells are not getting hot. Food is not staying hot. Low or incorrect voltage to equipment.
No water or incorrect water level.
Verify the source voltage matches the rated voltage on the nameplate on the equipment. If not, have qualified electrical personal install proper source voltage.
Add water to correct level.

Warranty Statement for The Vollrath Co. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.

For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

Service and Repair

Serviceable parts are available on Vollrath.com.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.

When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

Contact Information:

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.

Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560

Technical Services: techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832

Models: VOL-38760W, VOL-38760W Affordable Portable Hot Food Station, Affordable Portable Hot Food Station, Portable Hot Food Station, Hot Food Station, Food Station, Station

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References

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