Poly Voyager Focus 2 UC Series Bluetooth Headset

Overview

Headset Components

The headset includes the following components:

• ANC (Active Noise Cancelling): Low/High settings
• Volume up (+) and down (-) buttons
• Call button: For call control and interacting with Microsoft Teams (Teams model only)
• Siri/Google Assistant button: For activating default voice assistant
• Play/pause (**): For controlling media playback
• Next track (**): For skipping to the next track
• Previous track (**): For going to the previous track
• Mute/unmute button
• Power on/off switch
• Bluetooth pairing indicator

Note: Functionality varies by application and may not function with web-based apps.

Safety Information: Please read the safety guide for important safety and regulatory information before using your new device.

Charge Stand and USB Bluetooth Adapter

Charge Stand (select models only)

The charge stand plugs into a computer or wall charger's USB port.

USB Bluetooth Adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio. The adapter's USB connection and design may vary, but the function remains the same.

Standard LEDs

LEDs when Microsoft Teams* is detected

Note: *Requires Microsoft Teams desktop application.

Connect and Pair

Connect to PC

Your Bluetooth USB adapter provides the best connection, softphone functionality, and acoustic sound quality. The adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected. You will hear "PC connected" if wearing the headset. When on a call, the LED flashes blue; when not on a call, the LED is solid.
3. Load the Poly Lens Desktop App by visiting poly.com/lens to customize headset behavior.

Configure USB Adapter for Streaming Media

Windows

1. Go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 as the Default Device and click OK.
2. To pause music during calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.

Mac

1. Go to System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.

Pair to Mobile Device

1. Put your headset in pair mode by sliding and holding the Power switch away from the off position until you hear "pairing" and the headset LEDs flash red and blue.
2. Activate Bluetooth on your phone and search for new devices.
• iPhone: Settings > Bluetooth > On
• Android: Settings > Bluetooth On > Scan for devices

Note: Menus may vary by device.

3. Select "Poly VFOCUS2 Series." Once paired, you will hear "pairing successful" and the headset LEDs will stop flashing.

Note: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously.

Pair Mode

Put your headset in pair mode to connect to a new device or to pair again by sliding and holding the Power switch away from the off position until the LEDs flash red and blue.

Pair BT700 USB Adapter Again

If your adapter is disconnected or bought separately, you will need to pair it to your Poly device using the Poly Lens Desktop App. Download it from poly.com/lens.

1. Insert the Bluetooth USB adapter into your computer and wait for it to be recognized.
2. Put your Poly audio device in pair mode.
3. Launch Poly Lens Desktop App and navigate to Poly BT700.
4. Select "Pair new device" on the adapter's main page or overflow menu. The adapter will flash red and blue. Pairing is successful when you hear "pairing successful" and "PC connected," and the adapter LED is solid.

Fit and Charge

Wear on the Right or Left

• To position the microphone on the right or left, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from your mouth.
• Your headset senses microphone boom placement and syncs audio accordingly.
• Gently flex the headband wider if the fit is uncomfortable.

Charge

The micro USB cable and charge stand (sold separately) plug into a computer or wall charger's USB port.

Charge your headset using the micro USB cable or charge stand. The headset LEDs flash when charging. It takes approximately 2 hours to fully charge. The LEDs turn off once charging is complete.

Check Headset Battery Status

With the headset inactive, slide and release the Power switch away from the off position. Listen for the voice alert or observe the headset LEDs.

Load Software

Download the Poly Lens App to get the most out of your device. Some softphones require Poly software for device call control (answer/end and mute) functionality. Download at poly.com/lens.

• Enable features
• Change settings
• Configure call control for softphones
• Update device firmware
• Manage notifications and alerts
• Schedule health and wellness reminders

Update Your Poly Device

Keep your firmware and software up-to-date for improved performance and new features. Update your device using the Poly Lens App. Download at poly.com/lens.

Basics

Power On/Off

To turn on the headset, slide the Power button to reveal green.

Adjust the Volume

Tap the Volume up (+) or down (-) button.

Adjust Headset Microphone Volume (Softphone)

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Adjust Voice Prompt Volume

To adjust the volume of voice alerts and prompts, toggle the volume switch up (+) or down (-) while not on a call or streaming audio.

Make/Take/End Calls

• Answer or end a call: Tap the Call button.
• Answer a second call: First, tap the Call button to end the current call, then tap the Call button again to answer the new call.
• Mute: Tap the Mute button, or rotate your microphone boom and click it into the up position. Take off your headset (requires active smart sensors) to mute. Put on your headset to unmute.
• Hold a call: Standard headset: Press the Call button for 2 seconds. Microsoft Teams headset: Press the Mute button for 2 seconds.

Switch Between Calls (Flash)

Switch between two calls on your headset. This feature is not available for mobile phone calls.

• Standard headset: Press the Call button for 2 seconds.
• Microsoft Teams headset: Press the Mute button for 2 seconds.

Call Back Last Call (Smartphone)

To dial your last number, double-tap the Call button.

Answer Calls from a Second Device

It's easy to answer calls from two devices (including softphone). When on a call, you will hear a ringtone notification of the incoming call from the second paired device. To answer a second call, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose not to answer, it will go to voicemail.

Launch Microsoft Teams (Teams Model Only)

Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app.

• When not on a call, tap your Teams button to view the Microsoft Teams app on your computer.
• When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.

Note: Teams model and Teams desktop application required. Teams mobile application is not supported.

ANC (Active Noise Cancelling)

ANC reduces external noise and enhances your music and sound quality. Slide the ANC switch to choose:

• Low: Recommended for office
• High: Recommended for loud environments

Use Sensors

Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App. Default settings are described below.

Note: Functionality varies by application and may not function with web-based apps.

Reset Sensors

You may need to reset the sensors if they are not working as expected. Choose one of the following methods:

• With your headset powered on, charge your headset on the charge stand for 10 seconds.
• Power on your headset while pressing the Mute button for more than 4 seconds until the LEDs flash purple 4 times. Avoid touching the earcup padding or allowing it to come in contact with surfaces.

Disable Sensors

You can disable your headset smart sensors in two ways:

• Manage sensors in Poly Lens App.
• Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.

Note: Sensors cannot be disabled while streaming audio.

Play or Pause Audio

Tap the Call button to pause or resume streaming audio.

Note: Functionality varies by application and may not function with web-based apps.

Voice Assistant (Smartphone Feature)

Siri, Google Assistant, Cortana: Press and hold the Call button for 2 seconds to activate your phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

More Features

Select Language

You can wirelessly change your headset language using the Poly Lens App. Download at poly.com/lens.

Online Indicator

Your headset LED illuminates red to inform others that you are on a call. Manage settings in the Poly Lens App.

Corded Mode (Audio over USB)

If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Improve audio performance by using density-friendly corded mode.

1. Disconnect your Bluetooth USB adapter from your computer.
2. Connect your headset directly to your computer with the provided 1.5 m USB cable.
3. Power off your headset to use density-friendly corded mode.

Note: Your headset battery charges while in corded mode.

Troubleshooting

Headset Troubleshooting

What's in the Box

Contents may vary by product.

• Headset
• Bluetooth USB Adapter (design may vary)
• Charge stand (select models only)
• Carrying case
• Micro USB cable
• Quick start guide

Support

Need More Help?

poly.com/support

HP Inc.

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Palo Alto 94304, U.S.A.
650-857-1501

HP Deutschland GmbH

HP HQ-TRE
71025 Boeblingen, Germany

HP Inc UK Ltd

Regulatory Enquiries, Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom

© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners.

Model ID: Headset VFOCUS2/VFOCUS2-M, Adapter BT700/BT700C. System: Poly Voyager Focus 2 UC has a VFOCUS2/VFOCUS2-M headset and a BT700/BT700C adapter.

219230-06 07.23