HP Voyager Focus 2 UC Series Bluetooth Headset User Manual

Legal Information

Copyright and License
© 2025, HP Development Company, L.P. Information in this document is subject to change without notice. HP's sole warranty for HP products and services is expressed in the express warranty statements accompanying such products and services. Nothing in this document should be construed as an additional warranty. HP is not liable for technical or editorial errors or omissions in this document.

Trademark Notices
All third-party trademarks are the property of their respective owners. Bluetooth is a registered trademark of its owner and is used by HP Inc. under license.

Privacy Statement
HP complies with applicable laws and regulations for the protection of privacy and data. HP products and services process customer data in accordance with the HP Privacy Statement. Please refer to the HP Privacy Statement.

Open Source Software Used in This Product
This product contains open source software. You may obtain the open source software from HP for up to three (3) years from the distribution date of the product or software for a fee no higher than HP's cost of shipping or distributing the software to you. To obtain information about this software or the open source software code, please email HP at ipgoopensourceinfo@hp.com.

Overview

Headset

The headset features several controls:

• ANC Button: Controls Active Noise Cancelling (off/low/high).
• Volume Up (+) Button: Increases volume.
• Volume Down (-) Button: Decreases volume.
• Call/Teams Button: Press to interact with Microsoft Teams (Teams model only, Teams app required) or activate the standard voice assistant.
• Power/Pairing Button: Turns the headset on/off and initiates Bluetooth pairing.
• Mic Mute Button: Activates or deactivates microphone mute.

Diagram Description: The headset is depicted with buttons labeled for ANC, Volume Up/Down, Call/Teams, Power/Pairing, and Mic Mute. It also shows indicators for Siri/Google Assistant, charging status, and battery level.

Headset Controls Table:

Note: Functionality varies by application. May not be usable with web-based applications.

Safety First!

Please read the safety information and legal provisions before using your new device.

Charging Station

Available for select models. The charging station can be connected to a computer's USB port or a wall adapter.

Diagram Description: An illustration of a charging station designed to hold the headset.

USB-Bluetooth-Adapter-LED

The Hi-Fi Bluetooth USB adapter is pre-paired with the Poly device upon delivery. Connect it to your computer to establish a connection to Hi-Fi computer audio.

Diagram Description: An illustration of a USB Bluetooth adapter, showing its connection port.

Note: USB connection types and adapter designs may vary, but the function remains the same.

Standard LEDs Table:

LEDs with Microsoft Teams* Table:

*Microsoft Teams desktop application required.

Connecting and Pairing

Connecting to your PC

Your Bluetooth-USB adapter provides the best connection, softphone functionality, and acoustic quality. Your adapter is factory-paired with your headset.

1. Turn on your headset and connect the USB-Bluetooth adapter to your laptop or PC.
2. The USB adapter's LED will blink and then turn solid, indicating the headset is connected to the USB adapter. When wearing the headset, you will hear "PC connected," confirming the connection. During a call, the adapter's LED will flash blue. When not on a call, the LED remains solid.
3. Download Poly Lens Desktop from hp.com/lens-app to customize device behavior with advanced settings and options.

USB Adapter for Media Streaming Configuration

Your Hi-Fi USB-Bluetooth adapter can be used immediately for taking calls. Configure your Bluetooth-USB adapter for media streaming.

Windows Configuration:

1. To configure the USB-Bluetooth adapter for media streaming, go to Start Menu > Control Panel > Audio > Playback tab. Select Poly BT700 as the default device and click OK.
2. To pause music playback and answer or make calls, go to Start Menu > Control Panel > Audio > Communication tab and select the desired setting.

Mac Configuration:

To configure your Bluetooth-USB adapter for media streaming on your Mac, go to System Settings > Audio. On the Input and Output tabs, select Poly BT700 respectively.

Pairing with a mobile device

1. To activate your headset's pairing mode, slide the Power/Off button from the off position until you hear the voice prompt "Pairing" and the headset LEDs flash red and blue.
2. Enable Bluetooth on your smartphone and search for new devices:
   • iPhone: Settings > Bluetooth > On*
   • Android: Settings > Bluetooth > On > Search for devices*

   Note: Menus may vary by device.

3. Select "Poly VFOCUS2 Series." After a successful connection, you will hear "Pairing Successful," and the headset's LED indicator will stop flashing.

Note: You can pair your headset with up to 8 devices, but maintain only 2 connections simultaneously, including the base.

Pairing Mode

Put your headset into pairing mode to connect to a new device or re-pair.

Re-pairing with USB Adapter BT700

Typically, your USB-Bluetooth adapter is pre-paired with the Poly audio device upon delivery. If your adapter is not connected or was purchased separately, you must pair the adapter with your Poly device.

Your USB adapter requires Poly Lens Desktop to be paired with a Poly audio device. Download: hp.com/lens-app.

Note: Adapter design varies by USB connection.

1. Connect the Hi-Fi USB-Bluetooth adapter to your laptop or PC and wait for your PC to recognize the device.
2. Put your Poly audio device into pairing mode.
3. Start Poly Lens Desktop and navigate to Poly BT700.
4. Put the Bluetooth-USB adapter into pairing mode by selecting the "Pair new device" option on the main page or overflow menu of the dongle. The adapter will flash red and blue.

Upon successful connection, you will hear the voice prompts "Pairing Successful" and "PC connected," and the adapter's LED indicator will remain solid.

Customizing and Charging

Wearable on both sides

You can change the microphone's position by rotating the microphone arm up and to the side. Position the microphone arm carefully so that it is two finger-widths away from your mouth corner.

Note: Your headset detects when you switch the microphone arm from one side to the other and adjusts the audio settings accordingly.

Gently extend the headband further until it sits comfortably on your ears.

Diagram Description: An illustration showing how to rotate the microphone boom arm and adjust the headband.

Charging

The USB-C cable and charging station (sold separately) can be connected to a computer or a wall adapter's USB port.

Charge your headset via the USB-C cable or in the charging station (sold separately). When charging, the headset's LED indicator will light up. It takes approximately 2 hours for the headset to fully charge. The LED indicator turns off when the charging process is complete.

Diagram Description: An illustration of a USB-C cable.

Headset-LEDs Table:

Checking Headset Battery Status

To check your headset's battery status:

• With the headset inactive, slide the Power/Off button from the off position and release it. Listen for the voice prompt or check the headset LEDs.

Diagram Description: An illustration showing the location of the power button on the headset for checking battery status.

Download the Software

Download the Poly Lens App to get the most out of your device. For some softphones, the Poly software must be installed to activate call control features (answer/end call and mute).

Note: Administrator rights may be required to download the desktop application. If you do not have administrator rights on your system, contact your system administrator.

• Download the Poly Lens Desktop App at hp.com/lens-app.
• Download the Poly Lens Mobile App at hp.com/lens-app, the App Store, or Google Play.

Diagram Description: Icons for the App Store and Google Play indicating where to download the mobile app.

Supported Poly Lens Functions Table:

Updating your Poly Device

Keep your firmware and software up-to-date to optimize performance and add new features to your Poly device.

Update your device with Poly Lens. Download at hp.com/lens-app.

Basics

Power On/Off

To turn on the headset, slide the Power/Off button until green is shown.

Adjust Volume

Press the Volume Up (+) or Volume Down (-) button.

Adjust Headset Microphone Volume (Softphone)

Perform a test call with the softphone and adjust the softphone volume and PC sound.

Adjust Voice Prompt Volume

To adjust the volume of voice prompts, press the Volume Up (+) or Volume Down (-) button while not on a call and not streaming audio.

Making/Answering/Ending Calls

Answering and Ending Calls

Press the Call Button.

Answering a Second Call

First, press the Call Button to end the current call. Then, press the Call Button again to answer the new call.

Mute

To mute the headset during an active call:

• Press the Mute button.
• Move the microphone boom up until it clicks into place.
• Remove the headset (requires Smart Sensors enabled). Put the headset back on to unmute.

Hold Call

To put an active call on hold, press and hold the Call Button for 2 seconds. Press the Call Button to resume a held call.

Switch Calls (Flash)

To switch between calls, press and hold the Call Button on the headset for 2 seconds.

Note: Available for softphone calls only. Does not work with mobile phones.

Last Number Redial (Smartphone)

Double-press the Call Button to redial the last dialed number.

Answering Calls from a Second Device

You can easily answer calls from two devices (including softphone). While on a call, you will be alerted to an incoming call by a ringtone from your second paired device.

To answer a second call from another device, press the Call Button once to end the active call, and then press it again to answer the new call. If you do not wish to answer the second call, it will be diverted to voicemail.

Starting Microsoft Teams (Teams Models Only)

Press the Teams button on your headset to quickly open and use the Microsoft Teams desktop application.

• If you are not on a call, press the Teams button to view the Microsoft Teams app on your computer.
• If the connected USB adapter's LED flashes violet, press the Teams button to view team notifications.

Note: Teams model and Teams desktop application required. The mobile Teams application is not supported.

ANC (Active Noise Cancelling)

Active Noise Cancelling (ANC) reduces external noise and optimizes music and audio quality.

Slide the ANC switch to select:

• Low: Ideal for the office.
• High: Recommended for loud environments.

Using Sensors

Smart Sensor technology reacts when you put on or take off your headset. Adjustments can be made in Poly Lens. The default settings are described below.

Diagram Description: A table illustrating the functions activated by headset sensors when putting on or taking off the headset, including answering calls, media control, and mute functions.

Note: *Functions may vary by application. May not be usable with web-based applications.

Resetting Sensors

If the sensors are not functioning as expected, you may need to reset them.

There are two ways to reset the sensors:

• Place your powered-on headset in the charging station for 10 seconds.
• Turn on your headset and simultaneously press and hold the Mute button for 4 seconds until the LED indicator flashes violet 4 times. Ensure you do not touch the earcups or have them come into contact with any surfaces.

Deactivating Sensors

There are two ways to deactivate the headset's Smart Sensors:

• Manage sensors in Poly Lens.
• Press and hold the Mute and Call buttons for longer than 4 seconds until the LED indicator flashes violet, then red. Repeat this step to reactivate; the LED indicator will flash violet, then blue.

Audio Playback

Tap the Call Button to pause or resume audio streaming.

Note: Functions may vary by application. May not be usable with web-based applications.

Voice Assistant (Smartphone Function)

For Siri, Google Assistant, or Cortana: Press and hold the Call Button for 2 seconds to activate your phone's default voice assistant. Wait for the voice prompt to activate voice-activated dialing, voice-activated search, or other smartphone voice control options.

Further Functions

Select Language

With Poly Lens, you can change your headset language wirelessly. Download at hp.com/lens-app.

Online Indicator

The headset LED lights red to indicate to others that you are on a call. Manage your settings in Poly Lens.

Wired Mode (Audio via USB)

If you experience audio dropouts during softphone calls, possibly due to Bluetooth density issues, you can improve audio performance by using the density-independent wired mode.

1. Disconnect your Bluetooth USB adapter from the computer.
2. Connect your headset directly to your computer using the 1.5 m long USB cable.
3. Turn off your headset to use the density-independent wired mode.

Note: In wired mode, your headset battery will charge.

Troubleshooting

Find solutions to improve your headset experience.

Headset Troubleshooting Table:

Package Contents

Content may vary by product.

Diagram Description: Illustrations of the package contents:

• Headset
• Bluetooth-USB Adapter (design may vary)
• Charging Station (select models only)
• Case
• USB-C Cable
• Quick Start Guide

Safety Information

Safety Warnings

Read all operating information and the following safety warnings before using your HP product to reduce the risk of fire, electric shock, injury, and property damage. Operating, storage, and charging temperature range is 10°C to 40°C.

• Use only HP-developed products and accessories for this product.
• If skin irritation occurs, discontinue use immediately and contact HP.
• CHILDREN: Keep the headset out of the reach of children. It contains small parts that can be swallowed by young children.
• Do not disassemble the product. Otherwise, dangerous voltages or other risks cannot be ruled out. Improper assembly of the power supply unit can lead to electric shock or fire during product use.
• If the product overheats or the power cord or plug is damaged, discontinue use immediately, unplug it, and contact HP.
• High volume can lead to temporary or permanent hearing damage. While there is no specific volume level suitable for everyone, you should always use your headset/headphones at a low volume and never expose yourself to high volume for too long. The higher the volume, the faster you can suffer hearing damage. Volume can vary when using the headset or headphones with different devices. The device used and its settings affect the volume. If you have hearing difficulties, you should stop playback through the headset or headphones and consult a doctor. To protect your hearing, experts recommend the following:
  • 1. Set the volume control to a low volume before putting on and using the headset or headphones, and use the lowest possible volume.
  • 2. Avoid increasing the volume to block out loud ambient noise. Use the headset or headphones in quiet environments with low background noise whenever possible.
  • 3. Do not use the headset or headphones at high volume for extended periods.
  • 4. Lower the volume of the headset or headphones if you can no longer hear people around you.
• When using the headset/headphones while driving a vehicle, observe the applicable legal regulations for using mobile phones and headsets while driving. Your primary attention must always be on road traffic and your safe driving. Using a headset or headphones that covers both ears can prevent you from perceiving ambient noises. It therefore poses a significant safety risk to you and other road users when driving a vehicle or cycling and is prohibited in most countries and regions.
• If this product includes earbuds/earplugs, use them according to the instructions. The earbud/earplug must not penetrate the ear canal. If the earplug gets stuck in the ear canal, seek medical attention immediately.
• Connect the power adapter or charger to an outlet that is located near the device and is easily accessible.

Warnings for Cordless Product Batteries

• If the product has a non-replaceable battery, do not attempt to open the product or remove the battery, as this may lead to injury and/or damage to the product.
• If the product has a replaceable battery, use only the type of battery supplied by HP. Dispose of used batteries promptly.
• Replace batteries after three years or 300 charge cycles – whichever comes first.
• Never throw the product or battery into fire and avoid temperatures above 40° C.
• Do not expose the battery to very high temperatures. This can lead to an explosion or leakage of flammable liquids or gases.
• Never open or bend the battery. The battery may contain corrosive materials that can cause eye and skin injuries and can be toxic if ingested.
• Never bring the battery into contact with your mouth. In case of accidental ingestion, contact a doctor or poison control center immediately. Ingestion can cause burns, perforation of soft tissue, and death. Severe burns can occur within 2 hours of ingestion.
• Always keep batteries out of the reach of children.
• The battery or battery holder must not come into contact with metal objects such as keys or coins.
• RECYCLING: The battery of this product must be recycled or disposed of properly. Contact your local recycling center for removal and proper disposal of the battery.
• Use only the charger provided by HP and follow the enclosed instructions to charge the product. If your headset can alternatively be charged with a mobile phone charger, use only manufacturer-approved chargers supplied with your mobile phone. Do not use the charger for any other purpose. Ensure the mains voltage matches the local power supply you intend to use.

Support

NEED MORE HELP?

support.hp.com/poly

HP Inc.

1501 Page Mill Road
Palo Alto, CA 94304, U.S.A.
650-857-1501

HP REG 23010, 08028

Barcelona, Spain

HP Inc UK Ltd

Regulatory Enquiries, Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom

Taiwan HP Information Technology Co., Ltd.

10F, No. 66, Jingmao 2nd Rd., Nangang District, Taipei City
Phone: 02-37899900

RMN (Regulatory Model Number): VFOCUS2, BT700, BT700C