Customer Resource Guide
Ventilation From Hospital to Home
Ventec Life Systems, a division of React Health, is defining Integrated Respiratory Care.
The resources below are intended to help you and your team most effectively use our ventilator products. Please share this information with your internal team members who are partners in your ventilation program, including team members involved in patient care, ordering, billing, and service. If you have any questions, please don't hesitate to reach out at the number below or speak to your React Health Sales Representative.
? Contact: (844) 698-6276
The React Health VOCSN is a multi-function ventilator designed for integrated respiratory care. It supports invasive, non-invasive, and mouthpiece ventilation, along with high flow therapy. It also features pressure and volume control, leak compensation, and the React DataLink accessory for wireless data sharing, enabling patient care teams to monitor trends, track compliance, and make informed treatment decisions. The device is noted as HIPAA compliant with regulatory traceability.
Supplies and Ordering
New Customer Registration
New customers can register at VentecLife.com/Customer. Please allow two business days for new account setups.
Placing Orders
Email Purchase Orders to orders@venteclife.com. Orders must be received by 12:00 p.m. eastern time, Monday-Friday, to ship the next business day (depending on volume).
Buyers Guide
Download the Ventec Buyers Guide for detailed information and photos of all Ventec accessories.
[Download Buyers Guide]
The Ventec Buyers Guide visually represents the VOCSN ventilator and its accessories. It details the product's capabilities, including support for invasive, non-invasive, and mouthpiece ventilation, high flow therapy, multiple modes, volume compensation, and the React DataLink accessory for data sharing.
Sales and Marketing
Manuals/Resources
Find additional clinical information and helpful resources, such as comparable ventilation modes, at VentecLife.com/Resources.
Brochures
Email info@venteclife.com to request printed brochures or contact your React Health sales representative.
Printed marketing brochures for the Ventec VOCSN ventilator are available. One brochure highlights "CONNECT WITH THE REACT TALINK()" and "DATA SHARING ACCESSORY". Another brochure is titled "VOCSN VENTILATOR" and displays images of the device and accessories, along with text detailing its features and benefits.
Clinical Resources
Training
Learn from in-depth video training, clinical manuals, training checklists, quick reference charts, and other helpful clinical documentation at VentecLife.com/Training.
Learn more about the VOCSN Multi-Function Ventilator while earning Continuing Respiratory Care Education (CRCE) credits approved by the American Association for Respiratory Care (AARC).
- Attend online: Complete the online course "Providing Integrated Care with VOCSN Multi-Function Ventilator".
- In-person or via Zoom: Live training sessions with a Ventec Clinical Specialist.
Contact Clinical Support
Our clinical team is available to answer your questions on the phone at 1-844-640-HELP or by email at clinical@venteclife.com.
Service and Warranty
Service and Warranty Guide
Find information about Ventec's Preventative Maintenance schedule and costs by contacting our service team at serviceteam@venteclife.com.
[Download Service and Warranty Guide]
Return Shipping (RMA)
Return Shipping (RMA) information is available at VentecLife.com/UploadLogs.
Device Tracking
To maintain accurate records, provide ongoing support, and remain compliant with FDA guidelines, please update the device ownership history for any devices sold or transferred. Go to VentecLife.com/Tracking and fill out the Change of Ownership Registration Form.
(Ventec Life Systems complies with the United States Food and Drug Administration's Code of Federal Regulations; Title 21; Part 821 - Medical Device Tracking Requirements, and is therefore required to track VOCSN purchases and ownership changes).
DME Support
Ventec Life Systems welcomes the opportunity to host webinar trainings for your sales team, as well as to partner with you on marketing opportunities to highlight your team and patient stories. Please email us at info@venteclife.com to learn more.
Two individuals, likely healthcare professionals or sales representatives, are shown in a bright, modern setting. They are looking at a tablet or document, suggesting a training session, consultation, or discussion about respiratory care products.