NETGEAR Orbi CBR750 Quick Start Guide

Get Started with the NETGEAR Orbi App

Set up your Orbi modem router and activate your Internet service using the NETGEAR Orbi app. Scan the QR codes below or search for "NETGEAR Orbi" in the Apple App Store or Google Play Store.

[QR Code for Apple App Store]

[QR Code for Google Play Store]

Note: Do not attempt to mount or hang your modem router on the wall or ceiling. This could create a hazardous situation and may damage your modem router, which might not be covered by NETGEAR's warranty.

If you prefer not to use the NETGEAR Orbi app, follow the instructions below to install using the modem router web interface.

Install Using the Modem Router Web Interface

Before you begin:

• Collect your cable Internet service provider (ISP) account information, including your account mobile phone number, user name, password, and account number.
• Locate the modem router's MAC address (found on the modem router label).
• If you use Xfinity, download the Xfinity app from the App Store or Google Play™. Ensure you have the latest version of the app.

Connect Your Modem Router

1. Turn off and disconnect any existing modems and routers. If you are replacing a modem, unplug the old modem and plug the new Orbi modem router into the same outlet.
2. Use a coaxial cable to connect the coaxial cable connector on the modem router to the cable wall outlet. Connecting directly to the wall outlet is recommended. If you must share the connection, use a 3.5dB (1 to 2) splitter.
3. Connect the power adapter to the cable modem router and plug the power adapter into an electrical outlet. The startup procedure takes about one minute. The Power LED will light solid white upon completion.
4. Wait for the Online LED to light solid white. This process may take up to 10 minutes. Note: Even when the Online LED is lit, your modem router is not yet connected to the Internet. You must activate your modem router with your ISP.

Set Up and Activate Your Modem Router

With Xfinity:

1. If your current modem is leased from Xfinity, contact Xfinity support to remove your leased modem from your Xfinity service.
2. Ensure your mobile device is using an LTE Internet connection (do not connect to a WiFi network).
3. Open the Xfinity app and sign in with your Xfinity ID.
4. Follow the on-screen steps to get online.
5. The activation process typically takes about 5 minutes.
6. On your mobile device, launch a web browser and enter orbilogin.com or 192.168.1.1 in the address field.
7. Follow the prompts to:
   • Agree to the terms and conditions.
   • Change your modem router's admin credentials and set up security questions.
   • Review your WiFi network name and password.

With Another Cable Internet Service Provider:

1. Connect your computer or mobile device to the modem router via WiFi or Ethernet:
   • WiFi: Use the WiFi network name (SSID) and password found on the modem router label to connect.
   • Ethernet: Use an Ethernet cable to connect a computer to an Ethernet port on the modem router (ensure your computer has an Ethernet port).
2. Launch a web browser. You should be automatically redirected to the modem router web interface. If not, enter orbilogin.com or 192.168.1.1 in the address field.
3. Follow the prompts to:
   • Agree to the terms and conditions.
   • Change your modem router's admin credentials and set up security questions.
   • Review your WiFi network name and password.

Once the Basic Home page displays, you are ready to activate your Internet service. Contact your cable Internet service provider.

Cable Internet Provider Support and Activation Contact Information:

Support and Community

Visit netgear.com/support for answers to your questions and to access the latest downloads.

You can also find helpful advice in the NETGEAR Community at community.netgear.com.

Important Note: Customer-owned cable devices may not be compatible with all cable networks. Please check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.

If you encounter difficulties installing your modem router, contact NETGEAR at 1-866-874-8924.

Regulatory and Legal Information

For regulatory compliance information, including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. Review the regulatory compliance document before connecting the power supply.

For NETGEAR's Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.

By using this device, you agree to NETGEAR's Terms and Conditions at https://www.netgear.com/about/terms-and-conditions/. If you do not agree, return the device to your place of purchase within the return period.

For 6 GHz devices: Operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except for operation in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communication with unmanned aircraft systems.

Note to CATV System Installer: This reminder is to draw the CATV system installer's attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding. It specifies that the coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

Package Contents

The package includes:

• Orbi Cable Modem Router (Model CBR750)
• Power adapter
• Ethernet cable

Image of the Orbi CBR750 modem router, a white cylindrical device with a blue LED ring at the top.

Image of a white power adapter with a black cable.

Image of a standard blue Ethernet cable.

Orbi Cable Modem Router Overview

Diagram showing the Orbi CBR750 modem router with numbered indicators for:

• 1. Ring LED
• 2. Power LED
• 3. Downstream LED
• 4. Upstream LED
• 5. Online LED
• 6. Sync button (also used for WPS connection)
• 7. Ethernet ports
• 8. DC power connector
• 9. Reset button
• 10. Coaxial cable connector

Orbi Cable Modem Router LEDs

Power LED

• Solid white: The modem router is receiving power and is functioning normally.
• Off: The modem router is not receiving power.
• Solid red: The modem router is too warm and might overheat.

Downstream LED

• Solid amber: One downstream channel is locked.
• Solid white: Two or more downstream channels are locked.
• Blinking white: The modem router is scanning for a downstream channel.
• Off: No downstream channel is locked.

Upstream LED

• Solid amber: One upstream channel is locked.
• Solid white: Two or more upstream channels are locked.
• Blinking white: The modem router is scanning for an upstream channel.
• Off: No upstream channel is locked.

Online LED

• Solid white: The modem router is online.
• Blinking white: The modem router is synchronizing with the cable provider's cable modem termination system (CMTS).
• Off: The modem router is offline.