NETGEAR Nighthawk AC1900 WiFi Cable Modem Router

LED Status Indicators

Support and Community

Visit netgear.com/support for answers and downloads.

Join the NETGEAR Community for advice.

Check with your cable Internet provider to confirm compatibility of this NETGEAR cable device with your network.

For installation issues, contact NETGEAR at 1-866-874-8924.

Cable Internet Provider Contact Information

Note to CATV System Installer: This reminder is provided to call attention to Section 820-93 of the National Electrical Code regarding proper grounding of coaxial cable shields.

NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Other trademarks are for reference only.

Quick Start

NETGEAR Nighthawk AC1900 WiFi Cable Modem Router

Model C7000v2

Download the Nighthawk app to get started.

For more information about the Nighthawk app, visit Nighthawk-app.com.

Set up your modem router and activate your Internet service with the Nighthawk app. Alternatively, use the instructions in "Install using the modem router web interface".

Package Contents

• Cable modem router
• Power adapter
• Ethernet cable

Install using the modem router web interface

Before you begin:

• Collect ISP account information.
• Note modem router MAC address and serial number from the label.
• Identify modem router model number: C7000v2.
• If using Xfinity, download the latest Xfinity app.

Connect your modem router

1. Turn off and disconnect existing modems/routers. Replace old modem with the new modem router.
2. Connect a coaxial cable from the modem router to the cable wall outlet. Ensure a tight connection. Connecting directly to the wall outlet is recommended; use a 3.5dB splitter if sharing the connection.
3. Connect the power adapter to the modem router and plug it into an electrical outlet.
4. Wait for the Online LED to light solid green (this may take up to 10 minutes and involve multiple resets). Note: The modem router is not yet connected to the Internet; activation with your ISP is required. If the Online LED is not solid green after 10 minutes, verify the cable outlet or contact your ISP.

Set up and activate your modem router with Xfinity

1. If your current modem is leased from Xfinity, contact Xfinity support to remove it from your service.
2. Ensure your mobile device uses an LTE Internet connection (not WiFi).
3. Open and sign in to the Xfinity app with your Xfinity ID.
4. Follow the on-screen steps to get online.
5. Activation typically takes about 5 minutes.
6. On your mobile device, launch a web browser and navigate to routerlogin.net or 192.168.0.1.
7. Follow prompts to agree to terms, change admin credentials, set up security questions, and review WiFi network name/password.

Set up your modem router with another cable Internet service provider

1. Connect your computer or mobile device to the modem router via WiFi or Ethernet. For WiFi, use the SSID and password on the modem router label. For Ethernet, use an Ethernet cable to connect a computer to an Ethernet port.
2. Launch a web browser and navigate to routerlogin.net or 192.168.0.1.
3. Follow prompts to agree to terms, change admin credentials, set up security questions, and review WiFi network name/password.

Once the Basic Home page displays, activate your Internet service by contacting your cable Internet service provider.

Regulatory and Legal

For regulatory compliance information, including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. Consult the regulatory compliance document before connecting the power supply.

For NETGEAR's Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.

By using this device, you agree to NETGEAR's Terms and Conditions at https://www.netgear.com/about/terms-and-conditions/. Return the device within your return period if you do not agree.