LG LED TV Owner's Manual: Safety, Reference, and Operation

This manual provides essential information for the safe operation, setup, and maintenance of your LG LED TV. Please read it carefully and retain it for future reference.

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1 Warning! Safety Instructions

CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

[Exclamation triangle] This symbol is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

[Exclamation triangle] This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

[Warning symbol] WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

Fire Prevention

Environmental Precautions

Ventilation

Power Cord Safety

Disconnecting the Device from the Main Power

Child Safety

Outdoor Antenna Grounding

Grounding

Emergency Procedures

2 Preparing

Lifting and Moving the TV

Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

  • It is recommended to move the TV in the box or packing material that the TV originally came in.
  • Before moving or lifting the TV, disconnect the power cord and all cables.
  • When holding the TV, the screen should face away from you to avoid damage.

Illustration shows two people lifting a TV, holding the frame firmly, with the screen facing away from them.

  • Hold the top and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.
  • When transporting a large TV, there should be at least 2 people.
  • When transporting the TV by hand, hold the TV as shown in the illustration.
  • When transporting the TV, do not expose the TV to jolts or excessive vibration.
  • When transporting the TV, keep the TV upright; never turn the TV on its side or tilt towards the left or right.
  • Do not apply excessive pressure to cause flexing/bending of the frame chassis, as it may damage the screen.
  • When handling the TV, be careful not to damage the protruding buttons.
  • Avoid touching the screen at all times, as this may result in damage to the screen.
  • When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting on the Table

  1. Lift and tilt the TV into its upright position on a table.
  2. Leave a 10 cm (minimum) space from the wall for proper ventilation.
  3. Connect the power cord to a wall outlet.

Diagram shows a TV on a table with 10 cm clearance indicated from the wall on all sides.

  • Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
  • If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.
  • Do not use any unapproved items to ensure the safety and product life span.
  • Any damage or injuries caused by using unapproved items are not covered by the warranty.
  • Make sure that the screws are inserted correctly and fastened securely. (If they are not fastened securely enough, the TV may tilt forward after being installed.) Do not use too much force and over-tighten the screws; otherwise, the screw may be damaged and not tighten correctly.

Securing TV to the Wall

  1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts inserted at the eye-bolt position, remove the bolts first.
  2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
  3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.

Diagram shows eye-bolts on the TV back, wall brackets, and a rope connecting them.

  • Use a platform or cabinet that is strong and large enough to support the TV securely.
  • Brackets, bolts, and ropes are not provided. You can obtain additional accessories from your local dealer.

Mounting to the Wall

Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor. When you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer. We recommend the use of LG's wall mount bracket. LG's wall mount bracket is easy to move with cables connected. When you do not use LG's wall mount bracket, please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.

Diagram shows a TV mounted on a wall with 10 cm clearance indicated from the wall and ceiling.

  • Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
  • For more information on screws and wall mount bracket, refer to the Separate Purchase section.
  • If you intend to mount the product to a wall, attach VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
  • When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
  • Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
  • Do not use a sharp object when you detach the cable cover. This could damage the cable or the cabinet. It may also cause personal harm. (Depending on model)

Diagrams show different VESA mounting bracket types for different model sizes (e.g., 65QNED91*, 75/86QNED91*).

  • When installing the wall mounting bracket, it is recommended to cover the stand hole using tape, in order to prevent the influx of dust and insects. (Depending on model)

Wall Mounting Bracket Specifications

(Depending on model)

Make sure to use screws and wall mount bracket that meet the VESA standard. Standard dimensions for the wall mount kits are described in the following tables.

For 65" Models

Model Screws distance (A) (mm) Standard screw Number of screws Wall mount bracket
65QNED91*, 65QNED96*, 65QNED99* 400 M6 2 WB21LMB

For 75"/86" Models

Model Screws distance (A x B) (mm) Standard screw Number of screws Wall mount bracket
75QNED91*, 75QNED96*, 75QNED99* 1,281 x 125 M8 4 WB21LGB
86QNED91*, 86QNED99* 1,586 x 125 M8 4 WB21LGB

VESA Mounting Dimensions

Model VESA (A x B) (mm) Standard screw Number of screws Wall mount bracket
65/75QNED91*, 65/75QNED96*, 65/75QNED99* 400 x 400 M6 4 LSW440B
86QNED91*, 86QNED99* 600 x 400 M8 4 LSW640B

3 Starting TV

Turning on the TV

You can simply operate the TV functions using the button.

Diagram shows the TV's physical control button, typically located on the back or bottom edge.

Using button

  • Power On (Press)
  • Power Off [Power-off symbol] (Press and Hold)
  • Menu Control [Menu-symbol] (Press)
  • Menu Selection [Menu-selection-symbol] (Press and Hold)

1) All running apps will close, and any recording in progress will stop. (Depending on country)

2) You can access and adjust the menu by pressing the button when TV is on.

3) You can use the function when you access menu control.

If the TV is turned on for the first time after it was shipped from the factory, initialization of the TV may take a few minutes.

Adjusting the Menu

When the TV is turned on, press the [Menu-symbol] button one time. You can adjust the Menu items using the button.

  • [Power-off symbol] Turns the power off.
  • [Plus-symbol] Adjusts the volume level.
  • [Input-symbol] Changes the input source.
  • [Scroll-symbol] Scrolls through the saved programmes.

Your TV's OSD (On Screen Display) may differ slightly from that shown in this manual.

The available menus and options may differ from the input source or product model that you are using.

New features may be added to this TV in the future.

The device must be easily accessed to a location outlet near the access. Some devices are not made by turning on/off button, turning off the device and unplugging the power cord.

Inserting the Battery

When the message [Magic Remote battery is low. Please change the battery.] is displayed, replace the battery.

To replace batteries, open the battery cover, replace batteries (1.5 V AA) matching the [plus-minus-symbol] and [minus-plus-symbol] ends to the label inside the compartment, and close the battery cover.

Diagram shows a battery compartment with polarity markings (+ and -).

  • Do not mix new batteries with old batteries. This may cause the batteries to overheat and leak.
  • Failure to match the correct polarities of the battery may cause the battery to burst or leak, resulting in fire, personal injury, or ambient pollution.
  • This apparatus uses batteries. In your community, there might be regulations that require you to dispose of these batteries properly due to environmental considerations. Please contact your local authorities for disposal or recycling information.
  • Batteries inside or inside the product shall not be exposed to excessive heat such as sunshine, fire or the like.

Registering Magic Remote Control

How to register the Magic Remote Control

To use the Magic Remote, first pair it with your TV.

  1. Put batteries into the Magic Remote and turn the TV on.
  2. Point the Magic Remote at your TV and press the [Wheel-button] (OK) on the remote control.

* If the TV fails to register the Magic Remote, try again after turning the TV off and back on.

How to deregister the Magic Remote Control

Press the [Back-button] and [Home-button] buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

* Press and hold the [Home-button] and [Q. Settings-button] buttons for more than 5 seconds to disconnect and re-register the Magic Remote at the same time.

[Exclamation triangle] It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV. If the AP is installed closer than 0.2 m, the Magic remote control may not perform as expected due to frequency interference.

Connecting Smart Devices using NFC Tagging

Using the NFC Feature

NFC is technology that uses Near Field Communication, allowing you to conveniently send and receive information without separate settings. By bringing a smart device near the NFC-enabled remote control, you can install the LG ThinQ app and connect the device to the TV.

  1. Turn on NFC in the smart device's settings. To use NFC with Android devices, set the NFC option to enable ‘read/write tags' in the smart device's settings. The NFC settings may vary depending on the device.
  2. Bring the smart device near the [NFC-logo] on the remote control. The required distance for NFC tagging is about 1 cm.
  3. Follow the instructions to install the LG ThinQ app on your smart device.
  4. Retagging the smart device to the remote control allows you to conveniently access various features on the connected TV through the LG ThinQ app.

This feature is available for NFC-enabled smart devices only.

This feature is only available if the remote control has an NFC logo.

4 Using Remote Control

Using Magic Remote Control

(Depending on model)

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

Diagram shows the LG Magic Remote control with various buttons labeled.

  • Power: Turns the TV on or off.
  • GUIDE [Guide-icon]: Accesses the saved programmes list. Accesses the [Guide].
  • QUICK ACCESS [Quick-access-icon]: Accesses the [Edit Quick Access]. [Edit Quick Access] is a feature that allows you to enter a specified app or Live TV directly by pressing and holding the number buttons.
  • Volume buttons [Volume-up-icon], [Volume-down-icon]: Adjusts the volume level.
  • Home [Home-icon]: Accesses the Home menu. Launches the last used apps.
  • Wheel (OK) [Wheel-button]: Press the Centre of the button to select a menu. You can change programmes by using the [Up/Down/Left/Right-buttons].
  • Wheel (OK) [Wheel-button]: Accesses the [Magic Explorer]. You can run the [Magic Explorer] feature when the pointer colour is changed to purple. If watching a programme, press and hold down the pointer onto the video. When using [TV Guide], [Settings], [Sports Alert], or [Art Gallery], press and hold down on the text.
  • Up/Down/Left/Right [Directional-buttons]: Press the up, down, left or right button to scroll the menu. If you press these buttons while the pointer is in use, the pointer will disappear from the screen and Magic Remote will operate like a general remote control. To display the pointer on the screen again, shake Magic Remote to the left and right.
  • Back [Back-button]: Returns to the previous level. Clears on-screen displays and returns to last input viewing.

Other Buttons & Functions

  • Microphone [Microphone-icon]: For voice recognition.
  • Number buttons (0-9): Enters numbers. Accesses the [Quick Help].
  • More actions [More-actions-icon]: Displays more remote control functions.
  • 1 AD/SAP: Audio descriptions function will be enabled.
  • Programme buttons [Programme-up-icon], [Programme-down-icon]: Scrolls through the saved programmes.
  • Mute [Mute-icon]: Mutes all sounds. Accesses the [Accessibility] menu.
  • Voice recognition: Network connection is required to use the voice recognition function. Check for recommended content. (Some recommended services may not be available in some countries.) Speak while pressing and holding the [Voice-recognition-button] to use the voice recognition feature.
  • Input [Input-icon]: Changes the input source. Accesses the [Home Dashboard].
  • Q. Settings [Q-Settings-icon]: Accesses the Quick Settings. Displays the [All Settings] menu.
  • Special function buttons (Red, Green, Yellow, Blue): These access special functions in some menus.
  • Red button: Runs the record function.
  • Streaming Service buttons: Connects to the Video Streaming Service.

(Some buttons and services may not be provided depending on models or regions.)

* To use the [Voice-recognition-button], press and hold for more than 1 second.

5 Connections

Connect various external devices to the TV and switch input modes to select an external device. For more information of external device's connection, refer to the manual provided with each device.

HDMI

[HDMI IN] [HDMI IN eARC/ARC]

Diagram shows HDMI input ports on the TV.

  • When connecting the HDMI cable, the product and external devices should be turned off and unplugged.
  • Supported HDMI Audio format (Depending on model): True HD (48 kHz), Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz), PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)
  • If the device connected to Input Port also supports HDMI Deep Colour, your picture may be clearer. However, if the device doesn't support it, it may not work properly. In that case, change the TV's [HDMI Deep Colour] setting to off. Navigate: [Menu-icon] → [General] → [Devices] → [HDMI Settings] → [HDMI Deep Colour] (Only QNED91*)
    • On: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0), <3,4 port Only> 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)
    • Off: Support 4K @ 50/60 Hz (4:2:0)
  • (Except for QNED91*)
    • 8K: Support 8K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0)
    • 4K: Support 4K @ 50/60 Hz (4:4:4, 4:2:2, 4:2:0), 4K @ 100/120 Hz (4:4:4, 4:2:2, 4:2:0)
    • Off: Support 4K @ 50/60 Hz (4:2:0)
  • Use a certified cable with the HDMI logo attached.
  • If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
  • Recommended HDMI Cable Types: Ultra High Speed HDMI®/™ cable (3 m or less)

USB

[USB IN]

Diagram shows a USB input port on the TV.

  • Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.
  • For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick, 18 mm width and 8 mm wire diameter. Use an extension cable that supports USB 2.0 if the USB cable or USB memory stick does not fit into your TV's USB port. (Depending on model)

Diagram shows dimensions for USB port connection: A ≤ 10 mm, B ≤ 18 mm, C ≤ 8 mm.

CI Module

View the encrypted (pay) services in digital TV mode. (Depending on model)

  • Check if the CI module is inserted in the right direction. If the module is not inserted properly, this can cause damage to the TV and the CI module slot.
  • If the TV does not display any video and audio when CI+ CAM is connected, please contact the Terrestrial/Cable/Satellite Service Operator.

IR Blaster

Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD player, soundbar, game consoles, etc., using the IR Blaster. (Depending on country) (Depending on model)

  • Connect the IR Blaster cable to the TV’s IR Blaster port.
  • Place both ends (one or two) of the IR Blaster in front of the external device as shown in the picture below.
  • Use universal control settings to control the device. Navigate: [Menu-icon] → [General] → [Devices] → [External Devices] → [Universal Control Settings].
  • Secure the IR Blaster with the 3M tape provided.

Diagram shows placement of IR Blaster emitter towards an external device.

External Devices

Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.

  • The external device connection may differ from the model.
  • Connect external devices to the TV regardless of the order of the TV port.
  • If you record a TV program on a Blu-ray/DVD recorder or VCR, make sure to connect the TV signal input cable to the TV through a DVD recorder or VCR. For more information of recording, refer to the manual provided with the connected device.
  • Refer to the external equipment’s manual for operating instructions.
  • If you connect a gaming device to the TV, use the cable supplied with the gaming device.
  • In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.
  • In PC mode, some resolution settings may not work properly depending on the graphics card.
  • If Ultra HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance. (Depending on model)
  • When connecting via a wired LAN, it is recommended to use a CAT 7 cable. (Only when port is provided.)

6 Troubleshooting

Cannot control the TV with the remote control.

No image display and no sound is produced.

The TV turns off suddenly.

When connecting to the PC (HDMI), no signal is detected.

Abnormal Display

Generated Sound

Cleaning

7 Specifications

(Depending on country)

Broadcasting Specifications

Television system Digital TV (Depending on country) Analogue TV (Depending on country)
DVB-S/S2 DVB-T/T2 DVB-C PAL/SECAM B/G, D/K, I SECAM L
DVB-S/S21) DVB-C1) DVB-T/T21)
Program coverage 950 ~ 2,150 MHz 46 ~ 890 MHz VHF III : 174 ~ 230 MHz
UHF IV : 470 ~ 606 MHz
UHF V : 606 ~ 862 MHz
S Band II : 230 ~ 300 MHz
S Band III : 300 ~ 470 MHz
46 ~ 862 MHz
Maximum number of storable programmes 6,000 3,000
External antenna impedance 75 Ω
CI Module (W x H x D) 100.0 mm x 55.0 mm x 5.0 mm

1) Only DVB-T2/C/S2 support model only.

Certain 8K input/decoding standards may not be supported. An additional device may be necessary to support certain 8K standards. Upscaled and enhanced 8K images will vary depending on the source content. (Depending on model)

(Only QNED99*)

Wireless module (LGSBWAX12) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac/ax)

Frequency range Output Power (Max.)
2,400 to 2,483.5 MHz 17 dBm
5,150 to 5,725 MHz 15 dBm
5,725 to 5,850 MHz 13 dBm

Bluetooth

Frequency range Output Power (Max.)
2,400 to 2,483.5 MHz 9 dBm

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Wireless module(LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range Output Power (Max.)
2,400 to 2,483.5 MHz 19 dBm
5,150 to 5,725 MHz 18 dBm
5,725 to 5,850 MHz 13.5 dBm

Bluetooth

Frequency range Output Power (Max.)
2,400 to 2,483.5 MHz 9 dBm

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.

For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

Environment condition

Condition
Operating Temperature 0 °C to 40 °C
Operating Humidity Less than 80 %
Storage Temperature -20 °C to 60 °C
Storage Humidity Less than 85 %

For information of the power supply and power consumption, refer to the label attached to the product.

The typical power consumption is measured in accordance with IEC 62087 or each country's energy regulations.

* On some models, the label is inside the external device connection terminal cover.

* Depending on the model or country, the typical power consumption may not be on label.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

Licenses

HDMI™ HIGH-DEFINITION MULTIMEDIA INTERFACE

HEVC Advance™ Covered by patents at patentlist.accessadvance.com

QUICK SET® (Magic Remote supported models only)

Model and Serial Number Recording

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

Model:

Serial No.:

Models: 75QNED91 Smart LED TV, 75QNED91, Smart LED TV

File Info : application/pdf, 21 Pages, 1.41MB

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References

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