Tchibo Cafissimo pure+

Original Manual for Use and Warranty

Table of Contents

Purpose of Use

This coffee machine is designed for the following purposes:

The coffee machine is intended for use in households and similar domestic environments, such as:

If the coffee machine is used for commercial purposes, it must be supervised and cleaned by trained personnel. Apart from cleaning and descaling, no other maintenance is required for the coffee machine.

Place of Use

Place the coffee machine in a dry indoor location. Protect it from high humidity and high dust concentration. The coffee machine is designed for use at ambient temperatures between +10 °C and +40 °C.

About This Manual

The product is equipped with safety features. Nevertheless, please read the safety instructions carefully and use this product only as described in this manual to avoid accidental injury or damage. Keep this manual for future reference. When handing over the product, please also pass on this manual.

Every coffee machine is carefully tested and tried with coffee capsules and water before dispatch. Despite thorough cleaning, it is possible that minimal coffee or water residues may remain in the coffee machine. This is in no way an indication of insufficient quality – the coffee machine is in perfect condition.

Safety Instructions

Symbols Used in This Manual:

Warning Phrases Used in This Manual:

Danger to Children and Persons with Limited Abilities

Danger of Electric Shock

Danger of Fire / Burns / Scalding

Danger of Health Damage

Danger of Injury

Property Damage

Cable Placement and Safety

Technical Parameters

Parameter Specification
Type/Model: MCA21102
Product Number: See chapter "Warranty"
Mains Voltage: 220-240 V ~ 50 Hz
Power: 1250 W
Power Consumption in Standby Mode: <0.5 W
Automatic Shut-off: Approx. 9 minutes
Protection Class: I
Pump Pressure: Max. 15 bar
Sound Pressure Level: <70 dB(A)
Ambient Temperature: +10 to +40 °C
Factory Set Beverage Volume: Espresso approx. 125 ml
Caffè crema approx. 125 ml
Filter coffee approx. 40 ml
Made exclusively for: Tchibo GmbH, Überseering 18, 22290 Hamburg, Germany
www.tchibo.cz

Overview (Scope of Delivery)

The scope of delivery includes:

Control Panel - Button Functions

Indicator Light:

Beverage Preparation Buttons:

Turning the Coffee Machine On: (Press any button)

Turning the Coffee Machine Off: (Press the espresso and caffè crema buttons simultaneously)

Initial Setup - Before First Use

Removing Protective Films and Packaging Material

  1. Remove the coffee machine from the packaging.
  2. Remove all protective films and all packaging material and transport protective strips from the coffee machine.

Packaging material protects the coffee machine during transport. Keep the packaging in case you wish to transport or return the coffee machine.

Setting Up the Coffee Machine

  1. Place the coffee machine:
    • On a level, moisture-resistant surface or worktop.
    • Near a socket. The connecting cable is approx. 80 cm long.
    • At least 1 meter away from hot, flammable surfaces (stove hobs, ovens, heaters, etc.).
    • At least 15 cm away from walls.
  2. Ensure the capsule collection container is correctly inserted into the front drawer. The front drawer must be pushed fully into the coffee machine, and the drip tray must be correctly inserted.
  3. Pull the water tank straight up out of the coffee machine.
  4. Clean the water tank as described in the "Cleaning" chapter.
  5. Fill the water tank up to the MAX mark with fresh, cold tap water or other drinking water.
  6. Reinsert the water tank into the coffee machine. Push it down fully until it stops.
  7. Lower the lever without inserting a capsule.
  8. Place an empty cup or similar container under the beverage spout.
  9. Plug the mains plug into an easily accessible socket.
  10. Turn on the coffee machine by pressing any button. A short beep will sound.
  11. The indicator light flashes yellow, and the three bottom buttons flash white.
  12. Press the caffè crema button. The pump starts. Once the system of tubes in the coffee machine is filled with water, the pump will stop automatically. A small amount of water will flow into the cup placed under the coffee spout. Two beeps will then sound.
  13. All buttons flash. The coffee machine is heating up for preparation.
  14. Once the coffee machine has heated up, a beep will sound. All buttons will now light up continuously.
  15. Empty the cup and rinse the coffee machine 2 times as described in the "Rinsing the Coffee Machine" chapter. The coffee machine is now ready for use.

Rinsing the Coffee Machine

Before first use, or if the coffee machine has not been used for more than 2 days, rinse it by running 2 cups of water through it (without a capsule).

  1. Pull the water tank straight up out of the coffee machine.
  2. Fill the water tank up to the MAX mark with fresh, cold tap water or other drinking water.
  3. Reinsert the water tank into the coffee machine. Push it down fully until it stops.
  4. If necessary, lower the lever without inserting a capsule into the coffee machine.
  5. Place an empty cup or similar container under the beverage spout.
  6. Turn on the coffee machine by pressing any button. A short beep will sound.
  7. When all buttons light up continuously, press the caffè crema button. The pump will start circulating water through the coffee machine's tubing, and water will flow into the cup under the coffee spout. A beep will sound at the end of the rinsing process.
  8. Empty the water.
  9. Repeat steps 7 and 8.
  10. Finally, empty the front drawer and, if applicable, the capsule collection container:
    • Remove the drip tray.
    • Pull the front drawer out as shown in the illustration.
    • Remove the capsule collection container (illustration on the left).
    • Empty the front drawer and, if applicable, the capsule collection container (illustration on the right).
    • Then reinsert all parts back into the coffee machine in reverse order.

Best Aroma - Best Taste

One Capsule Per Cup

Each capsule is intended for one cup of coffee, caffè crema, or espresso.

Full Aroma

Insert the capsule into the coffee machine only when you need it. The capsule is pierced when inserted. If you do not use it immediately, the aroma will dissipate.

Preheating the Cup

Fill the cup with hot water. Briefly empty the water from the cup before use. This will ensure the best taste for your coffee.

Drink Strength

You can adjust the drink strength to your personal taste by adjusting the amount of water used for brewing the coffee. This is very easy, and the entire process is described in the chapter "Adjusting Drink Strength (Drink Volume)".

Placing Small/Large Cups or Glasses Under the Spout

Turning the Coffee Machine On/Off

Turning On the Coffee Machine

Turn on the coffee machine with a short press of any button. A short beep will sound.

All buttons flash. The coffee machine is heating up for preparation.

Once the coffee machine has heated up, a beep will sound. All buttons will now light up continuously.

Turning Off the Coffee Machine

To turn off the coffee machine, briefly press the espresso and caffè crema buttons simultaneously.

Standby Mode - Rest Mode

If no button has been pressed for approximately 9 minutes, the coffee machine will automatically switch to standby mode. All buttons will go out. The coffee machine now consumes only a minimal amount of electrical energy. This is both a safety feature and an energy-saving measure. However, you should always switch off the coffee machine manually after use.

To completely disconnect the coffee machine from the electrical supply, the mains plug must be pulled out of the socket.

Filling the Water Tank

  1. Pull the water tank straight up out of the coffee machine.
  2. Fill the water tank up to the MAX mark with fresh, cold tap water or other drinking water.
  3. Reinsert the water tank into the coffee machine. Push it down fully until it stops.

Preparing a Drink

  1. Close the lever fully and insert a Cafissimo capsule with the lid facing the front of the coffee machine, as shown in the illustration. The capsule must be intact: Do not pierce it, remove its lid, or insert deformed capsules into the coffee machine!
  2. Lower the lever completely. The inserted capsule will be pierced at the bottom and in the lid.
  3. Place an empty cup under the beverage spout.
  4. Press the button corresponding to the inserted capsule:
    • Espresso
    • Caffè crema
    • Coffee

    The coffee brewing process starts and stops automatically. A beep will sound at the end of the brewing process.

  5. Before removing the cup from the drip tray, close the lever upwards and back until it stops.

Pressure will be released from the coffee machine. Residual liquid may be released. The used capsule will fall into the capsule collection container.

If you wish to stop the brewing process prematurely, press the same beverage selection button again.

When preparing espresso and caffè crema, a small amount of coffee is pre-brewed to optimally develop the coffee's aroma. You will recognize this process by a brief pause of the coffee machine at the start of the brewing process. Filter coffee is prepared without pre-brewing.

Factory settings for the coffee machine are:

Tip: You can adjust the drink strength by adjusting the amount of water used for brewing. How to do this is described in the chapter "Adjusting Drink Strength (Drink Volume)".

After Use

Regularly empty the front drawer, capsule collection container, and drip tray:

  1. Remove the drip tray.
  2. Pull the front drawer out as shown in the illustration.
  3. Remove the capsule collection container. The capsule collection container needs to be emptied daily or whenever it is full. It holds approximately 6 capsules.
  4. Empty the capsule collection container.
  5. Empty the front drawer.
  6. Empty the drip tray if necessary.
  7. Then reinsert all parts back into the coffee machine in reverse order.

Adjusting Drink Strength (Drink Volume)

You can adjust the drink strength to your personal taste by adjusting the drink volume. You can adjust the drink strength for a single brewing process or save it to memory.

Adjusting Drink Strength for the Current Brewing Process (Without Saving to Memory)

Factory settings are:

Permanent Adjustment of Drink Strength (Saving to Memory)

You can permanently change the factory-set coffee volumes. For each beverage selection button, you can choose an individual setting: one for espresso, one for caffè crema, and one for coffee.

  1. Fill the water tank, insert a capsule, and place a cup under the coffee spout.
  2. Press the corresponding button (e.g., caffè crema) and hold it down. After approximately 2 seconds, a beep will sound. Release the button when the desired amount of coffee has flowed into the cup. Two beeps will sound.

The setting is saved to memory. If this setting does not meet your taste, you can change it by simply repeating the described procedure.

Resetting to Factory Settings

To reset to the original drink volumes, proceed as follows:

  1. Turn off the coffee machine: To do this, briefly press the espresso and caffè crema buttons simultaneously.
  2. Then simultaneously press and hold the caffè crema and coffee buttons.
  3. Briefly press the espresso button. All buttons flash to confirm.
  4. Now release all buttons.

The factory settings for drink volumes are now restored.

Machine Maintenance

DANGER - Electric Shock

NOTE - Property Damage

Improper or missing cleaning can damage the coffee machine.

Cleaning Schedule

Part Daily Weekly As Needed
Appliance exterior X
Clean water tank X
Rinse water tank X
Capsule collection container, front drawer X
Drip tray, drip grid X X

Cleaning the Exterior

Wipe the coffee machine's exterior with a soft, damp cloth.

If necessary, also wipe the compartment for the capsule collection container and the groove for the water tank with a soft, damp cloth.

Cleaning the Water Tank

Wash the water tank with water and dish soap. Then rinse thoroughly under running water and dry. The water tank is not dishwasher-safe.

Cleaning the Capsule Collection Container and Drip Tray/Drip Grid

  1. Remove the drip tray.
  2. Remove the drip grid from the drip tray and empty the drip tray.
  3. Pull the front drawer out of the coffee machine and remove the capsule collection container.
  4. Empty the capsule collection container.
  5. Wash all individual parts with water and dish soap. Then dry all parts thoroughly. The drip tray and grid, front drawer, and capsule collection container are also dishwasher-safe.
  6. Then reinsert all parts back into the coffee machine.

Descaling

If the indicator light starts to glow yellow, the coffee machine needs to be descaled. Descale the coffee machine within the next few days. Do not delay descaling, as otherwise, so many limescale deposits may form in the coffee machine that the descaling agent may no longer be effective.

The descaling process takes approximately 30 minutes.

NOTE - Property Damage

Improper or missing descaling can damage the coffee machine.

Descaling Procedure

  1. Turn off the coffee machine if necessary: To do this, briefly press the espresso and caffè crema buttons simultaneously.
  2. Pull the water tank out of the appliance.
  3. Fill the empty water tank with a commonly available descaling agent for coffee machines and espresso machines.
  4. Add cold water up to the MAX mark.
  5. Reinsert the water tank into the coffee machine. Push it down until it stops.
  6. Lower the lever and remove the drip tray.
  7. Place an empty container with a volume of at least 800 ml under the beverage spout. The container placed under the coffee spout must be emptied several times during the descaling process.
  8. Press the espresso and coffee buttons simultaneously and hold them down for approximately 5 seconds until...
  9. ...the caffè crema button lights up, and the indicator light flashes alternately red/yellow. To start descaling, press the caffè crema button.

The descaling process begins. The caffè crema button goes out, and the indicator light flashes alternately red/yellow.

This process takes approximately 25 minutes.

The coffee machine pumps the descaling solution through the tubing system in the coffee machine several times, every 2.5 minutes. Approximately 60 ml of solution flows into the container under the coffee spout each time.

Rinsing Phase

  1. Do not leave the coffee machine unattended during the descaling process. Empty the water from the container placed under the beverage spout to prevent overflow.
  2. After the entire descaling solution has been pumped through the coffee machine, the coffee machine will stop for approximately 2.5 minutes. The indicator light continues to flash alternately red/yellow.
  3. After 2.5 minutes, the caffè crema button lights up again, and a beep sounds.
  4. Remove the water tank, front drawer, and capsule collection container from the coffee machine.
  5. Wash all individual parts with water and dish soap. Then dry all parts thoroughly.
  6. Reinsert all parts, except for the water tank, back into the coffee machine.
  7. Fill the water tank up to the MAX mark with cold tap water.
  8. Reinsert the water tank into the coffee machine. Push it down until it stops.
  9. Place a container with a volume of at least 600 ml under the beverage spout.
  10. To start the rinsing process, press the caffè crema button.

The rinsing phase now begins. The caffè crema button goes out, and the indicator light flashes yellow. This process takes approximately 2 minutes. Approximately 600 ml of water is rinsed through. Monitor the container placed under the beverage spouts and empty it before it overflows.

After the rinsing phase is completed, a beep will sound, and the coffee machine will automatically switch to standby mode. The indicator light goes out. The descaling process is finished.

Troubleshooting

Lever Cannot Be Pressed Downwards

Rinsing Phase of Descaling Process Does Not End; Water Tank is Empty; Indicator Light Flashes Red and Beeps

Indicator Light Flashes Red and Beeps Several Times

Coffee Grounds in the Cup

A small amount of coffee grounds will always remain in the cup. This is due to the system used and is not a fault.

Beverage Not Hot Enough

Water Dripping from the Spout

During the coffee machine's heating phase, the water in the tubing system expands, causing a small amount of water to drip from the spout.

Indicator Light Glows Yellow

The coffee machine needs to be descaled. Descale the coffee machine in the next few days. Do not delay descaling, as otherwise, so many limescale deposits may form in the coffee machine that the descaling agent may no longer be effective. The warranty does not cover damage to the coffee machine caused by you. Proceed as described in the "Descaling" chapter.

Disposal

The product and its packaging are made from valuable recyclable materials. Recycling reduces waste and protects the environment. Sort and dispose of the packaging. Utilize local facilities for collecting paper, cardboard, and light packaging.

Appliances marked with this symbol must not be disposed of with household waste!

By law, you are obliged to dispose of old appliances separately from household waste. Electrical appliances contain hazardous substances. Improper storage and disposal can harm health and the environment. Information on collection points where old appliances are accepted free of charge can be obtained from your local municipality or city administration.

Declaration of Conformity

Tchibo GmbH hereby declares that this product complies with the essential requirements and all relevant provisions of the following directives when placed on the market:

The full text of the Declaration of Conformity can be found on the internet at www.tchibo.cz/navody. Enter the product number there (see chapter "Product Number").

Warranty

Tchibo GmbH provides a warranty of 24 months from the date of sale. Tchibo GmbH, Überseering 18, 22290 Hamburg, Germany.

During the warranty period, we will rectify all material and manufacturing defects free of charge. The prerequisite for the warranty is the presentation of a receipt from a Tchibo store or from one of the sales partners authorized by Tchibo. This warranty is valid within the EU, Switzerland, and Turkey.

The warranty does not cover damage caused by improper handling or insufficient descaling, parts subject to rapid wear, or consumables. These can be ordered from our Cafissimo customer service. Post-warranty repairs can be carried out, if still possible, at your own expense at a standard rate calculated individually at our service center.

This warranty does not affect your statutory warranty rights.

Service and Repair

Should a defect occur unexpectedly, please contact our Cafissimo customer service first. Our staff will be happy to help you and will arrange the next steps with you.

If the product needs to be sent back, please observe the following instructions:

To prevent further damage to the appliance during transport, please clean all containers and the drip tray before packing.

Proceed as follows:

Please enclose a copy of your receipt with the product and provide the following details:

Pack the product securely for transport. This is the only way to ensure quick processing and return of the product.

After agreement with our Cafissimo customer service, your product will be collected. Alternatively, you can hand in the product personally at the nearest Tchibo store.

If the repair is not covered by the warranty, you have the following options:

Product Number

You can find the product number of your Cafissimo coffee machine on the type label on the bottom of the coffee machine. Before placing the Cafissimo coffee machine on its side, remove the water tank, drip tray, and front drawer with the capsule collection container. Protect the surface underneath with a mat, as residual coffee or water may drip from the coffee machine.

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