Tchibo Cafissimo pure+

Introduction

This document provides instructions and warranty information for the Tchibo Cafissimo pure+ coffee machine.

The machine is designed for preparing coffee, Caffè Crema, and espresso using Tchibo coffee capsules.

It is intended for household and similar use, such as in shops, offices, or hotels. For commercial use, supervision by trained personnel is required.

Important Note: Each machine is tested with coffee capsules and water before delivery. Minimal coffee or water residue may be present, which is normal and does not indicate a lack of quality.

Intended Use

The machine is designed for preparing coffee, Caffè Crema, and espresso using Tchibo coffee capsules.

It is intended for use in households and similar environments, including shops, offices, agricultural properties, and accommodations like hotels and motels.

Commercial use requires supervision by trained personnel. Maintenance beyond cleaning and descaling is not necessary.

Placement

Place the machine in a dry indoor area, avoiding high humidity or dust concentration.

The machine is designed for ambient temperatures between +10°C and +40°C.

About This Manual

Read the safety instructions carefully and use the appliance only as described in this manual to prevent injury or damage.

Symbols in this manual:

• ⚠️ [Injury Hazard]: Warns of potential injuries.
• ⚡ [Electrical Hazard]: Warns of electrical hazards.

Signal Words:

• DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
• WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
• NOTICE: Indicates a potentially hazardous situation which, if not avoided, may result in property damage.
• [Information]: Indicates supplementary information.

Safety Instructions

Hazards for Children and Persons with Limited Abilities

• Children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, can use the appliance if supervised or instructed in its safe use and understand the resulting hazards.
• Children over 8 years old may clean the appliance under supervision. The appliance is maintenance-free.
• Keep children away from the appliance and power cord.
• Keep children away from packaging material (choking hazard).

Electrical Hazards

• Never immerse the machine, plug, or power cord in water.
• Do not clean the machine with a water jet or place it where it could be cleaned by a water jet.
• Do not touch the plug with wet hands.
• Do not use the machine outdoors.
• Never operate the machine unattended.
• Connect only to a properly installed earthed socket matching the machine's voltage.
• Do not kink or crush the power cord. Keep it away from sharp edges and heat sources.
• Do not use if the machine, cord, or plug is damaged, or if the machine has been dropped.
• Do not place drinks or other objects on the machine.
• Do not modify the machine or its parts. Repairs should only be performed by qualified personnel.
• If the power cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified person to avoid hazards.
• Unplug the machine: in case of malfunction, when not in use for extended periods, or before cleaning. Pull the plug, not the cord.
• To disconnect from power, pull the plug from the socket.

Fire/Burn/Scald Hazards

• Place the machine on a stable, level surface, away from walls, corners, cabinets, or curtains.
• Do not cover the machine during operation (e.g., with magazines, blankets, clothing).
• Do not touch the beverage outlet or the dispensed drink during and immediately after use.
• Do not lift the lever during operation. Keep the capsule inlet closed and do not remove the drip tray/used capsule container.

Health Hazards

• Regularly empty and clean the used capsule container and drip tray.
• If not using the machine for an extended period, empty the water tank, used capsule container, and drip tray.
• Change water in the tank daily to prevent germ growth.
• Use only specified cleaning and descaling agents. Other agents may pose health risks.

Injury Hazards

• The capsule inlet has two piercing needles. Never reach into the capsule inlet. Keep fingers and objects away from the capsule inlet while lowering the lever.

Damage to Property Hazards

• Use only original Tchibo Cafissimo capsules. Do not use capsules from other manufacturers, damaged capsules, or loose coffee powder/beans, as this will damage the machine and void the warranty.
• Always use with the drip tray and used capsule container inserted.
• Fill the water tank only with fresh, cold tap water. Do not use mineral water with carbon dioxide or other liquids.
• Descale the machine when indicated.
• Do not lift the machine by the lever. Lift by the housing.
• Place the machine on a stable, level, well-lit surface, protected from moisture and heat.
• Do not place the machine on a hot plate, near a hot oven, radiator, etc., to prevent the housing from melting.
• Ensure the power cord does not create a tripping hazard or hang over edges where it could be pulled down.
• The machine has non-slip feet. Be aware that some countertop materials or cleaning agents might affect the feet; use a non-slip mat if necessary.
• Do not expose the machine to temperatures below 4°C, as residual water in the heating system could freeze and cause damage.
• Sound pressure level: <70dB(A).

Technical Data

Energy Label information is also present, showing an energy efficiency rating.

At a Glance (Scope of Delivery)

The machine includes:

• Water tank
• Lever for opening and closing the capsule inlet
• Capsule inlet
• Control panel
• Beverage outlet
• Used capsule container
• Drip tray grid
• Drip tray
• Front drawer

Control Panel - Button Functions

Control Light:

• Blinks yellow: [Initial setup required]
• Blinks red: [Water tank empty]
• Solid yellow: [Machine requires descaling]

Brewing Buttons:

• Espresso preparation
• Caffè Crema preparation
• Coffee preparation

Machine On/Off:

• To turn on: Press any button. A short beep sounds. The control light blinks yellow, and the buttons blink white. The machine heats up. Once heated, a signal sounds, and all buttons light up constantly.
• To turn off: Press the Espresso and Caffè Crema buttons simultaneously.

Removing Protective Films and Packaging Material

1. Remove the machine from the packaging.
2. Peel off all protective films and remove all packaging material and transport adhesive strips.
3. Keep the packaging for transport or returns.

Setup - Before First Use

1. Place the machine on a level, moisture-resistant surface (e.g., countertop).
2. Ensure it is near a power outlet (approx. 80 cm cord length).
3. Keep at least 1 meter away from hot, flammable surfaces (hob, oven, radiator).
4. Ensure at least 15 cm clearance from walls.
5. Check that the used capsule container is correctly inserted in the front drawer, and the drip tray is properly placed.
6. Pull the water tank straight up to remove it.
7. Clean the water tank as described in the "Cleaning" chapter.
8. Fill the water tank to the MAX marking with fresh, cold tap water.
9. Reinsert the water tank, pushing it down until it clicks into place.
10. Lower the lever without inserting a capsule.
11. Place an empty cup under the beverage outlet.
12. Plug the power cord into a reachable socket.
13. Press any button to turn on the machine. A short beep sounds. The control light blinks yellow, and buttons blink white. The machine heats up. Once heated, a signal sounds, and all buttons light up constantly.
14. Press the Caffè Crema button. The pump starts, filling the lines with water, then stops automatically. A small amount of water is dispensed into the cup. Two beeps sound. All buttons blink as the machine heats up. Once heated, a signal sounds, and all buttons light up constantly.
15. Empty the dispensed water and rinse the machine twice more as described in the "Rinsing the Machine" chapter. The machine is now ready for use.

Rinsing the Machine

After initial setup or if the machine has not been used for more than 2 days, rinse it by running 2 cups of water through it without a capsule.

1. Remove the water tank.
2. Fill the water tank to the MAX marking with fresh, cold tap water.
3. Reinsert the water tank.
4. Lower the lever without inserting a capsule.
5. Place an empty cup under the beverage outlet.
6. Press any button to turn on the machine. A short beep sounds.
7. Once all buttons light up constantly, press the Caffè Crema button. The pump dispenses water into the cup. A signal sounds at the end of the process.
8. Discard the water.
9. Repeat steps 7 and 8.
10. Finally, empty the front drawer and used capsule container. Remove the drip tray. Pull out the front drawer as shown. Remove the used capsule container. Empty the front drawer and used capsule container. Reassemble all parts in reverse order.

Best Aroma - Best Taste

One Capsule Per Cup

Each capsule is portioned for one cup of coffee, Caffè Crema, or espresso.

Full Aroma

Insert a capsule only when you are ready to brew. The capsule is pierced upon insertion. If left unused, the aroma will dissipate.

Preheat the Cup

Fill your cup with hot water, then discard it just before brewing for the best coffee taste.

Drink Strength

Adjust drink strength by regulating the water volume, as described in the "Adjusting Drink Strength (Drink Volume)" chapter.

Accommodating Large/Small Cups or Glasses

• For small cups, keep the drip tray grid inserted.
• For coffee mugs and ToGo cups, turn the drip tray upside down or remove the drip tray.

Machine On/Off

Turning On: Press any button. A short beep sounds. The control light blinks yellow, and buttons blink white. The machine heats up. Once heated, a signal sounds, and all buttons light up constantly.

Turning Off: Press the Espresso and Caffè Crema buttons simultaneously.

Standby Mode - Sleep Mode

If no button is pressed for approximately 9 minutes, the machine automatically enters standby mode. All buttons turn off. The machine consumes minimal power. This is a safety feature and saves energy. It is recommended to switch off the machine manually after use.

To completely disconnect from power, unplug the machine.

Filling the Water Tank

1. Pull the water tank straight up to remove it.
2. Fill the water tank to the MAX marking with fresh, cold tap water.
3. Reinsert the water tank, pushing it down until it clicks into place.

Preparing a Drink

1. Lift the lever back and insert a Cafissimo capsule with the lid facing forward. Ensure the capsule is intact; do not pierce it or remove its lid.
2. Lower the lever completely. The capsule is pierced at the bottom and lid.
3. Place an empty cup under the beverage outlet.
4. Press the button corresponding to the inserted capsule: Espresso, Caffè Crema, or Coffee.
5. The brewing process starts and stops automatically. A signal sounds at the end.
6. Before removing the cup, lift the lever back up.

Pressure is released from the machine. Residual liquid may drip. The used capsule falls into the container.

To stop brewing prematurely, press the same beverage button again.

Espresso and Caffè Crema are pre-brewed in small amounts for optimal aroma. Coffee is prepared without pre-brewing.

Factory settings: Espresso approx. 40 ml / Caffè Crema approx. 125 ml / Coffee approx. 125 ml.

Tip: Adjust drink strength by changing the water volume, as described in the "Adjusting Drink Strength (Drink Volume)" chapter.

After Use

Regularly empty the front drawer, used capsule container, and drip tray:

1. Lift off the drip tray.
2. Pull out the front drawer as shown.
3. Remove the used capsule container. Empty it daily or when full (holds approx. 6 capsules).
4. Empty the front drawer.
5. Empty the drip tray if necessary.
6. Reassemble all parts in reverse order.

Adjusting Drink Strength (Drink Volume)

You can adjust the drink strength by changing the dispensed volume. This can be done for a single brew or saved as a setting.

Adjusting for Current Brew (Without Saving)

• If the drink is too weak: Stop the water flow early by pressing the blinking beverage button.
• If the drink is too strong: Restart the brewing process without a new capsule. Press the button again once sufficient water has dispensed.

Factory settings: Espresso approx. 40 ml / Caffè Crema approx. 125 ml / Coffee approx. 125 ml.

Setting Drink Strength Permanently (Saving)

You can permanently change the factory settings for each beverage button (Espresso, Caffè Crema, Coffee).

1. Fill the water tank, insert a capsule, and place a cup under the outlet.
2. Press and hold the desired beverage button (e.g., Caffè Crema) for approx. 2 seconds until a signal sounds. Release the button when the desired volume has dispensed. Two beeps will sound. The setting is saved. Repeat if you wish to change it.

Restoring Factory Settings

To reset to original drink volumes:

1. Turn off the machine: Press Espresso and Caffè Crema buttons simultaneously.
2. Then, press and hold the Caffè Crema and Coffee buttons simultaneously.
3. Briefly press the Espresso button. All buttons will blink to confirm.
4. Release all buttons. The factory settings are restored.

Machine Care

DANGER - Electricity

Electric shock can cause severe injury or death.

• Unplug the machine before cleaning.
• Never immerse the appliance, plug, or cord in water or other liquids.
• Do not clean with a water jet; follow the instructions below.

NOTICE - Damage to Property

Improper or neglected cleaning can damage the machine.

• Do not use harsh chemicals, aggressive, or abrasive cleaning agents.

Cleaning the Housing

Wipe the housing with a soft, damp cloth. If necessary, wipe the area for the used capsule container and the water tank holder with a soft, damp cloth.

Cleaning the Water Tank

Clean the water tank with a little dish soap. Rinse thoroughly under running water and dry. The water tank is not dishwasher-safe.

Cleaning the Used Capsule Container and Drip Tray/Grid

1. Lift off the drip tray.
2. Remove the drip grid from the drip tray and empty the drip tray.
3. Pull out the front drawer and remove the used capsule container.
4. Empty the used capsule container.
5. Wash all individual parts with dish soap. Dry thoroughly. The drip tray, drip grid, front drawer, and used capsule container can also be cleaned in the dishwasher.
6. Reassemble all parts.

Descaling

When the yellow control light illuminates, the machine needs descaling. Perform this within the next few days. Delaying may lead to excessive limescale buildup, rendering descaler ineffective. The descaling process takes approximately 30 minutes.

NOTICE - Damage to Property

Improper or neglected descaling can damage the machine.

• Descale the machine as soon as indicated (approx. after 50 liters). This extends the machine's lifespan and saves energy.
• Do not use descalers based on formic acid.
• Use a commercially available liquid descaler for coffee and espresso machines. Other agents may damage the appliance or be ineffective.

To descale, proceed as follows:

1. Turn off the machine if necessary: Press the Espresso and Caffè Crema buttons simultaneously.
2. Remove the water tank.
3. Fill the empty water tank with a commercially available liquid descaler for coffee and espresso machines.
4. Fill with cold water up to the MAX marking.
5. Reinsert the water tank, pushing it down until it clicks into place.
6. Lower the lever and remove the drip tray.
7. Place an empty container (min. 800 ml capacity) under the beverage outlet. The container will need to be emptied multiple times during the process.
8. Press and hold the Espresso and Coffee buttons simultaneously for approx. 5 seconds until the Caffè Crema button lights up and the control light blinks red/yellow alternately. Press the Caffè Crema button to start descaling. The Caffè Crema button will turn off, and the control light will blink red/yellow alternately. The process takes approx. 25 minutes. The machine pumps descaling solution into the lines in 2.5-minute intervals, dispensing approx. 60 ml into the container each time.

Rinsing Phase

After the entire descaling solution has been pumped through, the machine stops for approx. 2.5 minutes. The control light continues to blink red/yellow alternately.

After 2.5 minutes, the Caffè Crema button lights up again, and a signal sounds.

11. Remove the water tank, front drawer, and used capsule container.
12. Wash all parts with dish soap and dry them thoroughly.
13. Reassemble all parts except the water tank.
14. Fill the water tank with cold tap water up to the MAX marking.
15. Reinsert the water tank.
16. Place an empty container (min. 600 ml capacity) under the beverage outlet.
17. Press the Caffè Crema button to start rinsing. The rinsing phase begins. The Caffè Crema button turns off, and the control light blinks yellow. The process takes approx. 2 minutes. Approx. 600 ml of water is dispensed. Monitor the container and empty it if necessary. After completion, a signal sounds, and the machine enters standby mode. The control light turns off. Descaling is complete.

Troubleshooting / Assistance

Declaration of Conformity

Tchibo GmbH declares that this product complies with essential requirements and other relevant provisions of the following directives:

• 2006/42/EC - Machinery Directive
• 2014/30/EU - EMC Directive
• 2009/125/EC - Ecodesign Directive
• 2012/19/EU - WEEE
• 2011/65/EU - Restriction of Hazardous Substances in Electrical and Electronic Equipment

The full Declaration of Conformity can be found by entering the article number (see "Article Number" chapter) at www.tchibo.de/anleitungen.

Disposal

The appliance and its packaging are made of valuable, recyclable materials. Dispose of packaging sorted by type.

Appliances marked with this symbol [crossed-out wheelie bin symbol] must not be disposed of with household waste. You are legally obliged to dispose of old appliances separately. Electrical appliances contain hazardous substances that can harm the environment and health if improperly stored or disposed of. Contact your local municipality for information on collection points.

Warranty

Tchibo GmbH provides a 24-month warranty from the date of purchase.

The warranty covers material or manufacturing defects free of charge within the warranty period. Proof of purchase from Tchibo or an authorized dealer is required. This warranty is valid within the EU, Switzerland, and Turkey.

The warranty does not cover damage due to improper handling, insufficient descaling, or wear parts and consumables. These can be ordered from Cafissimo Service. Out-of-warranty repairs can be performed by our repair center at cost.

Statutory warranty rights are not affected.

Service and Repair

In case of repair, your item will be inspected and restored at one of our repair centers. Address details for sending the item can be obtained from our Cafissimo Service.

If sending the item is necessary:

• Remove old capsules and liquids.
• Rinse and dry all parts.
• Include a copy of the proof of purchase and provide the following details: your address, email address, phone number, date of purchase, and a detailed description of the fault.
• Pack the item securely for transport and send it to our repair center.
• Keep the shipping receipt for inquiries.

If not covered by warranty, options include: approving a cost estimate for repair, returning the item unrepaired (at your expense), or having it disposed of (free of charge).

For product information, accessory orders, or service inquiries, scan the QR code provided (also found on the underside of the lever) or contact Cafissimo Service directly. Quote the article number when inquiring.

Cafissimo Service

Germany: For free shipping to the repair center, get a shipping label and returns form at www.tchibo.de/reklamation. You will need the 6-digit article number. Log in to your "Mein Tchibo" account for automatic data filling. If the form doesn't auto-fill, enter details manually. Print the shipping label and returns form. The barcode on the shipping label must not be written on or covered. Shipping is only possible within Germany.

Austria: For free shipping, get a shipping label via email at 0800 40 02 35 (toll-free). Online services: www.tchibo.at/service. Contact: www.tchibo.at/contact.

Switzerland: Get current address details for sending to the repair center at 043 88 33 099. Online services: www.tchibo.ch/service. Contact: www.tchibo.ch/contact.

Contact Germany: Phone: 040 60 02 79 00. Online: www.tchibo.de/service, www.tchibo.de/contact.

Article Number

The article number for your Cafissimo can be found on the type plate on the underside of the housing. Before placing the machine on its side, remove the water tank, drip tray, and front drawer with the used capsule container. Protect the surface, as residual coffee/water may drip.