Roborock Dyad Pro

Safety Precautions

WARNING: Indicates potential for death or severe injury.

CAUTION: Indicates potential for minor injury or property damage.

Please read this manual carefully before use and keep it for future reference.

General Safety

• Do not use in environments with temperatures above 40°C or below 4°C, or in wet areas like bathrooms (risk of overheating, fire, electric shock).
• Do not allow infants, children, or individuals unable to express themselves or operate the device to use or play with it (risk of injury).
• Do not use wet cloths or liquids for cleaning, except for parts specified as washable (risk of electric shock, malfunction).
• Do not touch the power supply or operate the device with wet hands (risk of electric shock, malfunction).
• Do not use near open flames, heat sources, or in areas with flammable materials (risk of fire).
• Do not vacuum burning materials or smoke (e.g., cigarette butts) (risk of fire).
• Keep flammable liquids like kerosene, alcohol, or thinner away from the floor (risk of fire).
• Always turn off the power and unplug the device before cleaning or maintenance, except for cleaning the dirty water tank (risk of electric shock, fire).
• Do not use outdoors, in commercial, or industrial environments; this product is intended for household use only (risk of damage).
• Ensure the antenna for this transmitter is not co-located or operated with any other antenna or transmitter (risk of malfunction).
• Keep hair, clothing, fingers, and all body parts away from openings and moving parts (risk of injury).
• Store cleaning tools out of reach of children (risk of injury).
• Keep hands and feet away from rotating brush heads to prevent injury (risk of injury).
• Do not vacuum hard or sharp objects like building materials, glass, or nails (risk of damage).
• This product is designed for use in areas below 3,000 meters above sea level.

Battery and Charging Safety

• Do not disassemble, repair, or modify the product (risk of leakage, overheating, electric shock).
• Do not use the power adapter or charging dock near heat sources or in wet locations (risk of overheating, fire, malfunction).
• Use only genuine Roborock batteries, power adapters, and charging docks (risk of malfunction).
• Do not wipe the adapter or charging dock with a wet cloth or touch them with wet hands (risk of electric shock).
• Use only the specified power adapter (E060-1P300190VU or YJS060P-3001900J) (risk of leakage, overheating, fire, electric shock).
• Do not charge unspecified products (risk of fire, burns, electric shock, malfunction).
• Do not immerse the product in water (risk of malfunction).
• Turn off the power before cleaning to prevent injury from moving parts (risk of injury).
• If the power cord is damaged, discontinue use immediately (risk of leakage, overheating, fire, electric shock).
• For long-term storage, fully charge the battery, unplug the device, and store it in a cool, dry place. Recharge every 3 months to prevent over-discharge.

Shipping

• It is recommended to transport the vacuum cleaner in its original packaging.

Notes

• Clean the filter with tap water at least once a month. Refer to the "Maintenance" section for details.

Description of International Symbols

• ~ AC symbol [IEC 60417-5032 (2009-02)]
• --- DC symbol [IEC 60417-5031 (2009-02)]
• Indoor use only. Do not get wet.
• Read this manual before charging.

Product Overview

Main Unit

Diagram Description: Illustrates the main stick vacuum unit with labels pointing to: Handle; Auto-Cleaning Button: Press to start standard auto-cleaning. Press and hold for 2 seconds to switch to powerful auto-cleaning mode.; Mode Switching Button: Press to cycle through Auto, MAX, Suction, and Eco modes.; Power Button: Press to start/pause cleaning. Press and hold for 2 seconds to turn off. Press while charging to start/stop drying function.; LED Panel; Clean Water Tank Release Button; Clean Water Tank; Dirty Water Tank Release Button; Dirty Water Tank; Detergent Tank; Main Unit Head; Suction Opening Adjustment Switch; Front Roller Brush; Rear Roller Brush.

Included Accessories

Diagram Description: Shows the accessories included with the product: Main Unit; Drying-equipped Charging Dock; Tray; Cleaning Tool; Power Adapter; Filter.

LED Panel Display

Diagram Description: A circular LED display showing various indicators: Floor Dirt Level Indicator (visual representation of dirt); Mode Indicators: AUTO, ECO, MAX, Suction (吸水); Charging Indicator Light; Auto Mode Indicator; MAX Mode Indicator; Suction Mode Indicator; WiFi Indicator Light (Off: WiFi disabled; Slow blink: Waiting for connection; Fast blink: Connecting; Solid: WiFi connected); Battery Level Indicator; Clean Water Tank Refill Indicator; Error Indicator Light; Dirty Water Tank Replacement Indicator; Drying Indicator Light; Auto-Cleaning Indicator Light.

Preparation Before Use

Attaching the Main Unit

1. Align the handle with the main unit, ensuring the power button side faces forward, and push until it clicks into place.
2. To remove the handle, first remove the clean water tank. Then, press the button located on the side where the clean water tank was, and pull the handle upwards.

Diagram Description: Shows steps for attaching and detaching the handle: Push to insert; Press firmly; Pull to remove; Click sound.

Setting up the Drying-equipped Charging Dock

1. Align the protrusions on the charging dock base with the corresponding grooves on the tray and securely attach them.
2. Connect the power cable to the power input port on the back of the charging dock base. The cable can be routed from either the left or right side.
3. To detach the charging dock base and tray, lift the tray by its ends.

Diagram Description: Shows steps for assembling the charging dock and connecting the power cable.

Connecting to the App

1. Download the App: Search for "Roborock" on the App Store or Google Play, or scan the QR code to download the app.

Diagram Description: Shows a QR code for app download.

2. Reset WiFi: With the main unit upright, press the [Power Button] to light up the LED panel. This enters standby mode. Press and hold both the [Power Button] and the [Mode Switching Button] simultaneously until you hear the voice prompt "WiFi has been reset." The WiFi indicator light will blink slowly, indicating the reset is complete.

Diagram Description: Shows the handle with buttons and indicates pressing them simultaneously.

Note: If your WiFi router settings change, you forget your password, or the smartphone cannot connect, reset the WiFi and re-add the device.

3. Add Device: Open the app, tap "+", and follow the on-screen instructions to add the device. Refer to the Quick Start Guide for more details.

Notes:

• App screens and specifications may change due to updates. Always follow the app's instructions.
• This product does not support 5GHz WiFi networks. Please use a 2.4GHz WiFi network.
• If the device is left unconnected for over 30 minutes, WiFi will automatically disable. To reconnect, reset WiFi.

Operation

Filling the Water Tank

1. Press the Clean Water Tank Release Button to remove the clean water tank.
2. Open the clean water tank cover, fill with water, and close it securely. Do not fill beyond the MAX line.
3. Insert the clean water tank back into the main unit, starting with the bottom.

Note: Use only water in the clean water tank to prevent deformation. Do not add hot water or detergent.

Adding Detergent

Note: Use only detergent recommended by Roborock.

1. Press the Detergent Tank Release Button to remove the detergent tank.
2. Open the detergent tank lid, add detergent, and close the lid securely.
3. Attach the detergent tank to the main unit head.

Notes:

• One full detergent tank can clean approximately 20 clean water tanks worth of area.
• The detergent tank can be removed if detergent is not needed.
• Use only Roborock-recommended detergents to avoid damage.

Locking and Unlocking the Main Unit

To lock the main unit head: Place your foot on the side opposite the detergent tank (indicated by the left arrow in the diagram) and push the handle towards the main unit head (in the direction of the locked state shown in the right diagram) until it clicks. To unlock: Pull the handle towards you (in the direction of the unlocked state shown in the right diagram) to release the lock on the main unit head.

Diagram Description: Shows the main unit in locked and unlocked states, with arrows indicating the locking/unlocking motion: Locked State; Unlocked State.

Starting Cleaning

Unlock the main unit head, tilt the unit, and press the Power Button to start cleaning.

Note: The unit will not operate if the main unit head is locked. Ensure it is unlocked before cleaning.

Diagram Description: Shows the unit tilted for cleaning and a warning not to tilt beyond 60 degrees.

Note: To prevent dirty water leakage from the dirty water tank, keep the unit level or tilted no more than 60 degrees while the dirty water tank is installed.

• Do not tilt more than 60 degrees.
• [Cross symbol]

Switching Modes

Press the Mode Switching Button to cycle through Auto, MAX, Suction, and Eco modes. The selected mode icon will be displayed on the LED panel.

• [Mode Switching Button]
• LED Panel Display: AUTO, ECO, MAX, Suction

Notes:

• The Suction mode is not recommended for wet floors with more than 10mm of standing water.
• Suction mode operates for a maximum of 1 minute before returning to Auto mode.
• Mode settings adjust both suction power and water flow.

Adjusting Suction Opening

For heavily soiled floors, adjust the suction opening using the suction opening adjustment switch. Moving the switch to the left increases suction for debris. Moving it to the right helps prevent suction of small objects or obstacles, which could cause the unit to malfunction.

Diagram Description: Shows the adjustment switch on the main unit head.

Standby Mode and Powering Off

1. Press the Power Button during cleaning to pause and enter standby mode.
2. In standby mode, you can lock the main unit head and place the unit upright.
3. Lock the main unit head and press and hold the Power Button for 2 seconds to turn off the unit. The unit will automatically power off after 5 minutes of inactivity in standby mode.

Note: The app allows for automatic cleaning to start without pressing the power button after unlocking the main unit head.

Refilling and Replacing Tanks

The unit will notify you via voice prompt and the LED panel when the clean water tank is low or the dirty water tank is full. Refill the clean water tank and empty the dirty water tank before continuing use.

Diagram Description: Shows the LED panel indicators for clean water refill and dirty water tank replacement.

Replacing the Dirty Water Tank

1. Press the Dirty Water Tank Release Button and remove the tank.
2. Hold the handle of the dirty water tank firmly and lift it out slowly.
3. Empty the dirty water from the tank. If there are solid debris, remove them using the mesh on the underside of the dirty water tank cover.
4. Attach the dirty water tank cover back onto the dirty water tank. When reattaching to the main unit, insert the bottom first, then secure it in place.

Diagram Description: Shows steps for removing and reattaching the dirty water tank: Handle; Dirty Water Tank Cover.

Charging and Auto-Cleaning

1. Lock the main unit head and place the unit on the charging dock. Charging begins when you hear the voice prompt "Charging." To start auto-cleaning, press the "Auto-Cleaning" button. Press and hold the "Auto-Cleaning" button for 2 seconds to switch to the powerful auto-cleaning mode.
2. To prevent odors, always empty the dirty water tank after auto-cleaning is complete.

Diagram Description: Shows the unit on the charging dock with the auto-cleaning button highlighted: [Auto-Cleaning Button].

Roller Brush Auto-Drying

After auto-cleaning is complete, the roller brush drying function will start automatically. While charging, you can press the Power Button to start or stop the drying function.

Diagram Description: Shows the LED panel and the drying indicator light: [Drying Indicator Light].

Notes:

• The unit is equipped with a lithium-ion battery. To maintain battery performance, keep the unit charged at all times during normal use.
• After use, return the unit to the charging dock to prevent water stains on the floor.

Voice Prompt Settings

You can adjust the volume of voice prompts or turn off the voice prompt function via the app.

Maintenance

Follow these guidelines to maintain optimal performance.

Long-Term Storage: If not using the unit for an extended period, turn it off, charge it at least once every 3 months to prevent battery degradation, and store it in a cool, dry place away from direct sunlight.

Main Unit

Turn off the power before cleaning. Wipe the main unit with a soft, dry cloth.

Dirty Water Sensor and Filter

1. Remove the dirty water tank. Open the sensor located on the back of the dirty water tank cover. Clean the sensor with the included cleaning tool and rinse with water. Reattach it until it clicks into place.

Diagram Description: Shows the dirty water tank, the sensor, and the cleaning tool: Dirty Water Sensor; Dirty Water Tank Cover; Cleaning Tool.

Note: Do not wash the main unit head directly with water.

2. Remove the filter from the dirty water tank cover and clear any debris. If the filter is dirty, rinse it with tap water.

Diagram Description: Shows the filter being removed and cleaned.

3. Ensure all parts are completely dry (at least 24 hours) before reassembling.

Notes:

• Replace the filter with the included one as needed.
• Do not scrub the filter vigorously with brushes or scrape it with your fingernails, as this may cause damage.

Roller Brushes

1. Remove the main unit from the charging dock and turn off the power.
2. Place the main unit on a flat, hard floor and lock the main unit head.
3. Rotate the rear roller brush cover to the unlock position and remove the rear roller brush.

Diagram Description: Shows the main unit on the floor, locking the head, and removing the rear roller brush.

4. While holding the main unit head with one hand, remove the front roller brushes by pulling them outwards.

Diagram Description: Shows removing the front roller brushes.

5. Use the cleaning tool to remove any hair tangled around the roller brushes.

Note: Be careful not to injure yourself when scraping forcefully.

6. Insert the rear roller brush, aligning the arrow upwards as shown in the diagram. Rotate the rear roller brush cover to the lock position until it clicks.

Diagram Description: Shows inserting the rear roller brush and locking the cover: Click sound.

7. Before attaching the front roller brushes, check their inner colors (red and blue). Then, align the roller brushes with the corresponding red and blue identification marks on the main unit head and install them.

Diagram Description: Shows aligning the colored roller brushes with the main unit markings: Red.

Main Unit Head and Dirty Water Pipe

1. Remove the dirty water tank, front roller brush, and rear roller brush. Turn off the power. Place the main unit on a flat floor as shown in the diagram.
2. Clean the roller brush grooves and the dirty water pipe using the included cleaning tool.
3. Wipe any dirt from the charging contacts with a dry cloth.
4. Reattach the roller brushes and dirty water tank to their original positions.

Diagram Description: Shows the main unit head with roller brushes and dirty water pipe, and the charging contacts: Roller brush grooves; Dirty water pipe; Charging contacts.

Note: Do not wash the main unit head directly with water.

Charging Dock Tray

1. Lift the charging dock tray by its ends to remove it.

Diagram Description: Shows lifting the charging dock tray.

2. Wash the charging dock tray with water and dry it completely before reattaching it.

Diagram Description: Shows washing and drying the tray, with a cross symbol indicating not to wash the main dock.

Note: Do not wash the charging dock base. Only the charging dock tray can be washed with water.

Specifications

Main Unit

Power Adapter

Drying-equipped Charging Dock

Frequently Asked Questions (FAQ)

Problem

Main unit head is leaking water.

Solution

Remove roller brushes and dirty water tank, and check for blockages in the dirty water pipe and suction inlet. Clear any blockages and reassemble.

Problem

Cannot vacuum water from the floor.

Solution

Battery is low. Please charge before use.

Problem

Water stains remain on the floor after cleaning.

Solution

Remove the dirty water tank and clean the water level sensor. When cleaning, place the unit horizontally to prevent leaks.

Problem

LED panel is not functioning.

Solution

Battery is low. Please charge before use.

Problem

Dirty water tank is leaking, and the filter is wet.

Solution

Remove the dirty water tank and clean the water level sensor. When cleaning, place the unit horizontally to prevent leaks.

Problem

Unpleasant odor during use.

Solution

Clean the roller brushes, dirty water tank, and filter.

Problem

Excessive foam is generated during cleaning.

Solution

Do not use detergents or disinfectants not recommended by Roborock in the detergent tank or clean water tank, and do not spray them on the floor.

Problem

Cannot charge.

Solution

The charging dock may not be powered. Check if the power cable is properly connected and if the charging indicator light is on.

Problem

LED panel lights up, but the power button is unresponsive.

Solution

Press and hold the power button for 10 seconds to restart the unit, then try again.

Problem

Cannot connect to WiFi.

Solution

WiFi may be disabled. Reset WiFi and try again.

WiFi signal may be weak. Move the unit closer to the WiFi router and try again.

WiFi connection may be abnormal. Reset WiFi, download the latest app version, and try connecting again.

This product does not support 5GHz WiFi networks. Please connect to a 2.4GHz WiFi network.

Problem

Does the battery drain even when the unit is connected to the charging dock?

Solution

The battery consumes a very small amount of power even when connected to the charging dock. Continuous charging helps maintain optimal battery performance.

Warranty Information

Contact Us

For questions regarding this product, please contact us. When inquiring, please provide detailed information about your usage environment or error symptoms.

Roborock Customer Support Center

TEL: 0120-992-878

E-mail: support@roborock.jp

(Business Hours: 10:00~17:00 *Excluding weekends and holidays)

Product Shipping Address

〒168-0081 Tokyo, Shinjuku-ku, Yotsuya 1-4-6, Yotsuya First Building 5F

VANLINKS Co., Ltd. Customer Support Center

Repair/Exchange

To request repair or exchange, please contact the Customer Support Center first and send the product along with the warranty card.

• For defects occurring within one year of purchase, under normal use according to the instruction manual, product label, and stated precautions, repair or exchange will be provided free of charge.
• Loaner units are not available during repair.

Initial Defects

• The exchange period for initial defects is 15 days from the date of purchase.
• In case of initial defects, please contact Customer Support with details about the product's condition.
• If Customer Support confirms an initial defect, please bring the product and all accessories (including packaging) to the store of purchase. A new unit will be exchanged.

For details, please refer to the warranty terms page.

Warranty Certificate

Model: WD2H1A

Serial No.: Please fill in the main unit serial number (14-digit number starting with R). The serial number is on the sticker attached to the back of the unit.

Name:

Company Name:

Retailer Name:

Warranty Period: 1 Year from Date of Purchase

If the date of purchase is not filled in, the warranty period will be set based on the purchase date calculated from receipts or purchase records.

Address:

TEL:

Date of Purchase: ______ Year ______ Month ______ Day

Thank you for purchasing the Roborock Dyad Pro. This warranty guarantees free exchange/repair for defects occurring within the warranty period, based on the warranty terms. Please refer to the warranty terms for details. For exchange/repair, please present this warranty certificate. Alternatively, present the receipt or proof of purchase issued by the store. This warranty certificate is non-reissuable, so please keep it safe. Exchange/repair services are limited to Japan.

Warranty Terms

1. (Scope of Warranty)

This warranty covers free repair or exchange for defects that occur during normal use, as per the instruction manual, product label, and stated precautions, within the warranty period specified in this warranty certificate. This warranty does not guarantee performance or results expected by the customer from the Roborock Dyad Pro.

2. (Validity of Warranty)

This warranty certificate promises free exchange/repair of the Roborock Dyad Pro to which it is attached, based on the terms and duration specified herein. It does not limit the customer's legal rights.

3. (Warranty Coverage)

This warranty covers only the main unit of the Roborock Dyad Pro.

4. (Customer Responsibilities)

For warranty repair or exchange, please contact the Roborock Customer Support Center in advance and send the product with the warranty card via cash-on-delivery. For paid repairs after the warranty period or repairs due to incorrect usage, shipping costs will be borne by the customer.

5. (Warranty Period)

The warranty period is calculated from the date of purchase as stated on the warranty certificate. If the purchase date is not filled in, it will be determined from receipts or purchase records.

6. (Handling of Personal Information)

Personal information provided will be used for warranty service and subsequent safety checks. Information may be shared with repair contractors, but will be handled in accordance with privacy laws and Roborock's privacy policy.

7. (Exclusions from Warranty)

The following cases are subject to paid repair, even within the warranty period:

1. Failure to present this warranty certificate, store receipt, or proof of purchase.
2. Tampering with the warranty certificate or product label.
3. Damage or malfunction caused by natural disasters (typhoons, floods, earthquakes, lightning), secondary disasters, fire, pollution, or abnormal voltage.
4. Damage or malfunction caused by failure to follow instructions in the manual, on the product label, or stated precautions.
5. Damage or malfunction caused by modification or disassembly by the user or a third party, or by improper use.
6. Damage or malfunction caused by transportation, movement, drops, impacts, or storage under adverse conditions.
7. Repair or replacement of accessories, consumables, or parts subject to wear and tear due to normal use.
8. Products obtained through resale, second-hand sales, transfer, or auctions.
9. Use of the product outside of Japan.
10. Other cases deemed by Roborock Customer Support to require paid service.

8. (Disclaimer of VANLINKS Corporation)

VANLINKS Corporation (importer/distributor) is not liable for any direct or indirect damages resulting from malfunctions of the Roborock Dyad Pro or its use.

9. (Initial Defects)

The exchange period for initial defects is 15 days from the date of purchase. In case of initial defects, please contact Customer Support. If Customer Support confirms an initial defect, please bring the product and all accessories (including packaging) to the store of purchase for a new unit exchange.