User Guide for Lenovo models including: ThinkStation P3 Ultra Factor Workstation, ThinkStation P3, Ultra Factor Workstation, Factor Workstation, Workstation
Lenovo 30HA009NGE
Lenovo 30HA0062US
Lenovo 30HA0037US
File Info : application/pdf, 78 Pages, 45.07MB
DocumentDocumentThinkStation P3 Ultra User Guide Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: · Safety and Warranty Guide · Generic Safety and Compliance Notices · Setup Guide Fourth Edition (September 2024) © Copyright Lenovo 2023, 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925. Contents Discover your Lenovo computer . . . .iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . 1 Rear . . . . . . . . . . . . . . . . . . . . 3 Expand your computer . . . . . . . . . . . . . 4 Specifications . . . . . . . . . . . . . . . . 6 USB specifications . . . . . . . . . . . . . . 7 The Vantage app . . . . . . . . . . . . . . . 8 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . . 9 Connect an external display . . . . . . . . . . . 9 Lock the computer . . . . . . . . . . . . . . 9 Access networks . . . . . . . . . . . . . . . 9 Connect to a Bluetooth-enabled device (for selected models) . . . . . . . . . . . . . . 10 Diagnostics . . . . . . . . . . . . . . . . 11 Troubleshooting and FAQs . . . . . . . . . . 11 Recovery . . . . . . . . . . . . . . . . . 11 Chapter 3. Advanced configurations . . . . . . . . . . . . . 13 Use the BMC card to remotely manage your computer . . . . . . . . . . . . . . . . . 13 Set the power plan . . . . . . . . . . . . . 15 Use software security solutions. . . . . . . . . 15 Use BIOS security solutions . . . . . . . . . . 16 UEFI BIOS passwords . . . . . . . . . . . . 17 What is UEFI BIOS. . . . . . . . . . . . . . 18 Enter the BIOS menu. . . . . . . . . . . . . 18 Navigate in the BIOS interface . . . . . . . . . 19 Change the display language of UEFI BIOS . . . . 19 Change the display mode of UEFI BIOS (for selected models) . . . . . . . . . . . . . . 19 Set the system date and time . . . . . . . . . 19 Change the boot priority order . . . . . . . . . 20 Enable or disable the configuration change detection feature . . . . . . . . . . . . . . 20 Enable or disable the automatic power-on feature . . . . . . . . . . . . . . . . . . 21 Enable or disable the smart power-on feature (for selected models) . . . . . . . . . . . . . . 21 Change BIOS settings before installing a new operating system . . . . . . . . . . . . . . 21 Update UEFI BIOS. . . . . . . . . . . . . . 21 Chapter 4. RAID . . . . . . . . . . . . 23 What is RAID . . . . . . . . . . . . . . . . 23 RAID Level . . . . . . . . . . . . . . . . . 23 Configure the system BIOS to enable SATA RAID functionality . . . . . . . . . . . . . . . . 23 Configure RAID in UEFI mode . . . . . . . . . 23 Chapter 5. CRU replacement . . . . . 25 CRU list . . . . . . . . . . . . . . . . . . 25 System board . . . . . . . . . . . . . . . 26 Power adapter and power cord. . . . . . . . . 28 Dust filter . . . . . . . . . . . . . . . . . 29 External antenna . . . . . . . . . . . . . . 29 Chassis . . . . . . . . . . . . . . . . . . 30 M.2 solid-state drive thermal kit . . . . . . . . 32 M.2 solid-state drive . . . . . . . . . . . . . 33 2.5-inch hard disk drive . . . . . . . . . . . . 34 LED cable and holder . . . . . . . . . . . . 37 System fan and its heat sink . . . . . . . . . . 38 Memory module . . . . . . . . . . . . . . 44 PCI-Express card . . . . . . . . . . . . . . 48 Chapter 6. Help and support . . . . . 65 Self-help resources . . . . . . . . . . . . . 65 Call Lenovo . . . . . . . . . . . . . . . . 66 Certification-related information . . . . . . . . 67 Compliance information . . . . . . . . . . . 67 Purchase accessories . . . . . . . . . . . . 67 Purchase additional services. . . . . . . . . . 68 Appendix A. Notices and trademarks . . . . . . . . . . . . . . . 69 © Copyright Lenovo 2023, 2024 i ii ThinkStation P3 Ultra User Guide Discover your Lenovo computer Thank you for choosing a Lenovo® computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: · Illustrations in this documentation might look different from your product. · Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. · Documentation content is subject to change without notice. To get the latest documentation, go to https:// pcsupport.lenovo.com. © Copyright Lenovo 2023, 2024 iii iv ThinkStation P3 Ultra User Guide Chapter 1. Meet your computer Front Item 1. 3. 5. 7 Description Power indicator Storage drive activity indicator USB-A 3.2 Gen 2 connector ThinkStation® LED Item 2. 4. 6. Description Power button Headset connector USB-C® (ThunderboltTM 4) connectors Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. Note: Depending on the model, some USB connectors might not be available on your computer. USB device 3.2 Gen 1 3.2 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 Data rate (Gbit/s) 5 10 20 40 40 Power indicator Show the system status of your computer. © Copyright Lenovo 2023, 2024 1 · On: The computer is starting up or working. · Off: The computer is off or in hibernation mode. · Blinking: The computer is in sleep mode. Headset connector The headset connector is compatible with: · Headphones or earphones with a 3.5mm (0.14 inch), TRS (3-pole) plug · Headsets with a 3.5mm (0.14 inch), CTIA-compliant TRRS (4-pole) plug Note: This headset connector does not support standalone external microphones with a TRS (3-pole) plug or headsets with an OMTP-compliant TRRS (4-pole) plug. Related topics · "USB specifications" on page 7. · "Connect to a Bluetooth-enabled device" on page 10. 2 ThinkStation P3 Ultra User Guide Rear Item 1. 3. 5. 7. 9. Description Wi-Fi® antenna slot Ethernet connector (1 GbE) Chassis latch Power cord connector USB-A 3.2 Gen 2 connectors Item 2. 4. 6. 8. 10. Description Ethernet connector (2.5 GbE) Security-lock slot PCI-Express card area USB-A 3.2 Gen 2 connector (smart power on) DisplayPortTM out connectors Related topics · "USB specifications" on page 7. · "Lock the computer" on page 9. · "Connect an external display" on page 9. · "Enable or disable the smart power-on feature (for selected models)" on page 21. Chapter 1. Meet your computer 3 Expand your computer You can enhance your computer capacity and performance by adding various devices according to the following rules: Item Description Your computer has a PCI-Express x16 Gen 4 slot and a PCI-Express x8 Gen 3 slot. You can install the following compatible PCI-Express cards in the PCI-Express card slots: 1. PCI-Express card slots · DisplayPort graphics card (2-port) · Mini-DisplayPort graphics card (3-port or 4-port) · USB-A 3.2 Gen 1 expansion card (2-port) · USB-C (3.2 Gen 2) expansion card (2-port) · Ethernet expansion card (2-port or 4-port) · Serial expansion card (4-port) · Baseboard Management Controller (BMC) card 2. Memory slots 3. 2.5-inch storage drive bay* 4. M.2 solid-state drive slots Notes: · The PCI-Express x16 slot is the primary slot which supports graphics card only. · The PCI-Express x8 slot is the secondary slot. You can install graphics card here when the PCI-Express x16 slot is occupied. You can install up to four memory cards in the memory slots. You can install one 2.5-inch hard disk drive or one 2.5-inch solid-state drive in the storage drive bay. You can install one or two M.2 solid-state drives in the M.2 solid-state drive slots. * for selected models 4 ThinkStation P3 Ultra User Guide Related topics · "PCI-Express card" on page 48 · "Memory module" on page 44 · "M.2 solid-state drive" on page 33 · "2.5-inch hard disk drive" on page 34 · "Use the BMC card to remotely manage your computer" on page 13 Chapter 1. Meet your computer 5 Specifications Specification Dimensions Weight (without packaging) Hardware configuration Power supply Electrical input Memory Storage device Network features Description · Width:87 mm (3.43 inches) · Height: 202 mm (7.95 inches) · Depth: 223 mm (8.78 inches) Maximum configuration as shipped: 3.6 kg (7.94 lb) Type Device Manager in the Windows search box and then press Enter. Type the administrator password or provide confirmation, if prompted. · 170-watt automatic voltage-sensing power supply · 230-watt automatic voltage-sensing power supply · 300-watt automatic voltage-sensing power supply · Input voltage: From 100 V ac to 240 V ac · Input frequency: 50/60 Hz Up to four double data rate 5 (DDR5) small outline dual in-line memory module (SODIMM) Maximum memory capacity: 192 GB · 2.5-inch hard disk drive* · 2.5-inch solid-state drive* · Up to two M.2 solid-state drives To view the storage drive capacity of your computer, type Disk Management in the Windows search box and then press Enter. Note: The storage drive capacity indicated by the system is less than the nominal capacity. · Bluetooth* · Ethernet LAN · Wireless LAN* * for selected models Operating environment Maximum altitude (without pressurization) · Operating: From 0 m (0 ft) to 3048 m (10 000 ft) · Storage: From 0 m (0 ft) to 12192 m (40 000 ft) Temperature · Operating: From 10°C (50°F) to 35°C (95°F) · Storage: From -40°C (-40°F) to 60°C (140°F) Relative humidity 6 ThinkStation P3 Ultra User Guide · Operating: 20%-80% (non-condensing) · Storage: 10%90% (non-condensing) System memory speed Your computer can come with the following types of memory modules and will run up to the following speed: Memory module type DDR5 ECC 4800 SoDIMMs DDR5 non-ECC 4800 SoDIMMs DDR5 ECC 5600 SoDIMMs DDR5 non-ECC 5600 SoDIMMs Memory module speed 4800 MT/s 5600 MT/s Notes: · The actual system memory speed of the memory modules varies depending on the microprocessor model. For example, your computer comes with 4800 MT/s memory modules, but the microprocessor only supports up to 4000 MT/s memory modules. Then the system memory speed will be no faster than 4000 MT/s. · The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. · The ECC memory modules are not supported on the computer models with Intel Core i5 13400T or I313100 microprocessors.. USB specifications Connector name Description · USB-A 3.2 Gen 2 connector · USB-C (Thunderbolt 4) connector Connect USB-A compatible devices, such as a USB-A keyboard, USB-A mouse, USB-A storage device, or USBA printer. · Charge USB-C compatible devices with the output voltage and current of 5V and 0.9A. · Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories. Chapter 1. Meet your computer 7 The Vantage app The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support. To access the Vantage app, type Vantage in the Windows search box. Key features The Vantage app enables you to: · Know the device status easily and customize device settings. · Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date. · Monitor your computer health, and secure your computer against outside threats. · Scan your computer hardware and diagnose hardware problems. · Look up warranty status (online). · Access User Guide and helpful articles. Notes: · The available features vary depending on the computer model. · The Vantage app makes periodic updates of the features to keep improving your experience with your computer. The description of features might be different from that on your actual user interface. 8 ThinkStation P3 Ultra User Guide Chapter 2. Get started with your computer Connect an external display Connect a projector or a monitor to your computer to give presentations or expand your workspace. Connect a wireless display Ensure that both your computer and the wireless display support Miracast®. Press Windows logo key + K and then select a wireless display to connect. Change display settings 1. Right-click a blank area on the desktop and select display settings. 2. Select the display that you want to configure and change display settings of your preference. Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. MicroSaver® lock Lock your computer to a desk, table, or other fixtures through a MicroSaver lock. Access networks This section helps you access networks through connecting to a wired or wireless network. © Copyright Lenovo 2023, 2024 9 Connect to the wired Ethernet Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. Connect to Wi-Fi networks (for selected models) Click the network icon in the Windows® notification area, and then select a network for connection. Provide required information, if needed. · For models with Windows 10: · For models with Windows 11: Connect to a Bluetooth-enabled device (for selected models) You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33 feet) from the computer. 10 ThinkStation P3 Ultra User Guide 1. Type Bluetooth in the Windows search box and then press Enter. 2. Turn on Bluetooth, if it is off. 3. Select a Bluetooth device, and then follow the on-screen instructions. Diagnostics Use diagnostic solutions to test hardware components and report operating-system-controlled settings that interfere with the correct operation of your computer. Lenovo diagnostic tools For information about Lenovo diagnostic tools, go to: https://pcsupport.lenovo.com/lenovodiagnosticsolutions The Vantage app The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app: 1. Type Vantage in the Windows search box and press Enter. 2. Follow the on-screen instructions and run a hardware scan. If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative. Troubleshooting and FAQs This section lists online access to troubleshoot your computer and to frequently asked questions in Lenovo forums. For more information, go to: https://www.lenovo.com/tips, or https://forums.lenovo.com. Recovery Use the following recovery options to reset or restore your computer when your computer comes with issues. · Use Lenovo recovery options. Chapter 2. Get started with your computer 11 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. · Use Windows recovery options. 1. Go to https://pcsupport.lenovo.com. 2. Detect your computer or manually select your computer model. 3. Navigate to the troubleshooting menu to diagnose the operating system for recovery instructions. 12 ThinkStation P3 Ultra User Guide Chapter 3. Advanced configurations Use the BMC card to remotely manage your computer This section provides information of the Baseboard Management Controller (BMC) card, including its functions, overview, setup, password management, and firmware update. Functions of the BMC card You can use the BMC card to manage your workstation through ThinkStation BMC remote management console, for example: · View and monitor the following information: Overall status Relevant information of sensors System inventory · Access the following basic configurations: Logs and reports Configuration settings · Access the following advanced configurations: Network settings for the available LAN channels Video recording Remote control Virtual media configuration Maintenance tasks, including backing up configuration items, restoring configuration files, updating firmware, and so on. For details of ThinkStation BMC remote management console, access the following Web site: https://support.lenovo.com/docs/bmc_web_guide. Overview of the BMC card © Copyright Lenovo 2023, 2024 13 Item 1 3 5 Description Ethernet connector Mini DisplayPort out connector Firmware LED indicator Item 2 4 Description UART connector MicroSD slot Note: UART connector is disabled and reserved for future use. Ethernet connector Equipped with Ethernet controllers, the Ethernet connector (RJ-45) can transfer data at a speed of 10, 100, or 1000 Mbps. LED status Indication The Ethernet is not connected yet. The 10-Mbps Ethernet is connected, ready for transferring data. The 10-Mbps Ethernet is transferring data. The 100-Mbps Ethernet is connected, ready for transferring data. The 100-Mbps Ethernet is transferring data. The 1000-Mbps Ethernet is connected, ready for transferring data. The 1000-Mbps Ethernet is transferring data. MicroSD slot You can install a microSD card (capacity up to 2 TB) in the microSD slot to save local data. Firmware LED When the LED status indicates , it means the firmware works well. When the LED is off, it means the firmware does not work. To solve the problem, do the following: 1. Ensure that the cable is correctly connected to the BMC card and to the system board. 2. Ensure that the BMC card is correctly installed. 3. If the LED is still off, replace the BMC card with a new one. 14 ThinkStation P3 Ultra User Guide Set up the BMC card Do the following to set up the BMC card: 1. Install the BMC card. 2. Connect your computer to a local network with an Ethernet cable through either of the following connector: · The Ethernet connector on BMC card · The Ethernet connector (1 GbE) on the system board Note: Ensure that the host computer and client computers are in the same local area network. 3. Connect power cables and turn on your computer. Wait at least 3 minutes for initial startup. 4. Obtain the dynamic MAC IP address (for example: 10.176.7.xxx) from either client BIOS or router port management interface, and then log in to the BMC remote management console through a web browser (for example: https://10.176.7.xxx/#login). For initial access, input your username (default: admin) and password (default: admin). It is recommended to change your password once you log in. Manage the BMC password You can manage BMC passwords in the following methods to prevent unauthorized access to your computer. · UEFI BIOS · The BMC remote management console · IPMI command Update the BMC firmware You can update the BMC firmware to the latest depending on your needs. 1. Go to https://support.lenovo.com/docs/bmc_fw_ts_x576 and follow the on-screen instructions to select and download the corresponding firmware installation package. 2. Log in to the BMC remote management console on the host computer. 3. Click Maintenance Firmware Update and select the latest firmware installation package you prepared. The firmware will be updated automatically. Your BMC card will automatically restart when the firmware update is completed. Set the power plan For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have been idle for a specified duration: · Turn off the display: After 10 minutes · Put the computer to sleep: After 25 minutes To awaken the computer from Sleep mode, press any key on your keyboard. To set the power plan: 1. Type Power Options in the Windows search box and then press Enter. 2. Choose or customize a power plan of your preference. Use software security solutions The following software solutions help secure your computer and information. Chapter 3. Advanced configurations 15 · Windows Security Windows Security is a software built-in to the operating system. It continually scans for malicious software, viruses, and other security threats. Besides, Windows updates are downloaded automatically to help keep your computer safe. Windows Security also enables you to manage tools including firewall, account protection, application and browser control, and so on. · Antivirus programs Lenovo preinstalls a full-version antivirus software on selected models of computer. It helps defend the computer against viruses, safeguard your identity, and keep your personal information secured. · Absolute Persistence Absolute Persistence technology is embedded in firmware. It detects changes that happen on the hardware, software, or the call-in location. It keeps you always knowing what condition the computer is in. To activate the technology, you have to purchase a subscription to Absolute. Note: For more information about how to use these software solutions, refer to their help systems respectively. Use BIOS security solutions This section provides BIOS solutions to secure your computer and information. Wipe the storage drive data It is recommended that you wipe the storage drive data before recycling the storage drive or the computer. To wipe the storage drive data: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security secure wipe Enabled. 3. Press F10 or Fn+F10 to save the changes and exit. 4. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12. 5. Select App Menu secure wipe and press Enter. 6. Select the storage drive you will wipe and click NEXT. 7. Select the entire storage drive or partition to wipe as desired. 8. Select the method as desired and click NEXT. 9. Click Yes to confirm your option when the prompting window is displayed. 10. If you have set a hard disk password for the storage drive, enter the password. Otherwise, set a temporary password following the on-screen instructions. Then, click NEXT. The wiping process begins. Note: Duration of the wiping process varies depending on the storage drive capacity. 11. Click Reboot when you are prompted to reset the system, and then one of the following will happen: · If the system storage drive data is wiped, you will be prompted that no operating system is found. · If the non-system storage drive data is wiped, the computer restarts automatically. Cover presence switch The cover presence switch prevents the computer from logging in to the operating system when the computer cover is not properly installed or closed. To enable the cover presence switch connector on the system board: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 16 ThinkStation P3 Ultra User Guide 2. Select Security Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer. To bypass the error message and log in to the operating system: 1. Properly install or close the computer cover. 2. Enter the BIOS menu, save and then exit. Intel BIOS guard The Intel® BIOS Guard module cryptographically verifies all BIOS updates. This hardware-based security helps prevent software and malware attacks on the computers BIOS. Smart USB Protection The Smart USB Protection function is a security function that helps prevent data from being copied from the computer to USB storage devices connected to the computer. You can set the Smart USB Protection function to one of the following modes: · Disabled (default setting): You can use the USB storage devices without limitation. · Read Only: You cannot copy data from the computer to the USB storage devices. However, you can access data on the USB storage devices. · No Access: You cannot access the USB storage devices from the computer. To configure the Smart USB Protection function: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security Smart USB Protection and press Enter. 3. Select the desired setting and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. UEFI BIOS passwords You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to strengthen the security of your computer. Password types You can set a power-on password, supervisor password, system management password, or hard disk password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to enter any UEFI BIOS password when your computer resumes from sleep mode. · Power-on password When a power-on password is set, you are prompted to enter a valid password each time the computer is turned on. · Supervisor password Setting a supervisor password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set a supervisor password. When a supervisor password is set, you are prompted to enter a valid password each time you try to enter the BIOS menu. Chapter 3. Advanced configurations 17 If both the power-on password and supervisor password are set, you can enter either password. However, you must use your supervisor password to change any configuration settings. · Hard disk password Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard disk password is set, you are prompted to enter a valid password each time you try to access the storage drive. Note: After you set a hard disk password, your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another. · System management password (for selected models) You can enable the system management password to have the same authority as the supervisor password to control security related features. To customize the authority of the system management password through the UEFI BIOS menu: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security System Management Password Access Control. 3. Follow the on-screen instructions. If you have set both the supervisor password and the system management password, the supervisor password overrides the system management password. Set, change, and remove a password Before you start, print these instructions. 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security. 3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set System Management Password, or Hard Disk Password and press Enter. 4. Follow the on-screen instructions to set, change, or remove a password. 5. Press F10 or Fn+F10 to save the changes and exit. You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive. What is UEFI BIOS Note: The operating system settings might override any similar settings in UEFI BIOS. UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes the hardware components and loads the operating system and other programs. Your computer comes with a setup program with which you can change UEFI BIOS settings. Enter the BIOS menu Restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the BIOS menu. Note: If you have set BIOS passwords, enter the correct passwords when prompted. You also can select No or press Esc to skip the password prompt and enter the BIOS menu. However, you cannot change the system configurations that are protected by passwords. 18 ThinkStation P3 Ultra User Guide Navigate in the BIOS interface Attention: The default configurations are already optimized for you in boldface. Improper change of the configurations might cause unexpected results. Depending on your keyboard, you can navigate in the BIOS interface by pressing the following keys, or combinations of Fn and the following keys: Key F1 or Fn+F1 Esc or Fn+Esc or Fn+ or Fn+ +/ or Fn++/ Enter F9 or Fn+F9 F10 or Fn+F10 Function General Help Exit the submenu Locate an item Move keyboard focus Change value Enter the submenu Setup Defaults Save and exit Change the display language of UEFI BIOS UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for selected models). To change the display language of UEFI BIOS: 1. Select Main Language and press Enter. 2. Set the display language as desired. Change the display mode of UEFI BIOS (for selected models) You can use UEFI BIOS in the graphic mode or the text mode according to your needs. The keys on the keyboard used to perform various tasks are displayed at the bottom of the screen. In addition to the keyboard, you also can use the mouse to make selections. To change the display mode of UEFI BIOS: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main Setup Mode Select and press Enter. 3. Set the display mode as desired. Set the system date and time 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Main System Time & Date and press Enter. 3. Set the system date and time as desired. 4. Press F10 or Fn+F10 to save the changes and exit. Chapter 3. Advanced configurations 19 Change the boot priority order If the computer does not boot from a device as expected, you can change the boot priority order permanently or select a temporary boot device. Change the boot priority order permanently 1. Depending on the type of the storage device, do one of the following: · If the storage device is internal, go to step 2. · If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive. · If the storage device is an external device other than a disc, connect the storage device to the computer. 2. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 3. Select Startup Boot Priority Order, and then follow the on-screen instructions to change the boot priority order. 4. You can also select the first priority device group by selecting Startup First Boot Device, and then follow the on-screen instructions to select the first boot device within this group. Your computer will boot from the first boot device before trying the boot priority order you set in the previous step. 5. Press F10 or Fn+F10 to save the changes and exit. Select a temporary boot device Note: Not all discs and storage drives are bootable. 1. Depending on the type of the storage device, do one of the following: · If the storage device is internal, go to step 2. · If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert the disc into the optical drive. · If the storage device is an external device other than a disc, connect the storage device to the computer. 2. Restart the computer. When the logo screen is displayed, press F12 or Fn+F12. 3. Select the storage device as desired and press Enter. If you want to change the boot priority order permanently, select Enter Setup on Startup Device Menu and press Enter to enter the BIOS menu. Enable or disable the configuration change detection feature If you enable configuration change detection, when the POST detects configuration changes of some hardware devices (such as storage drives or memory modules), an error message will be displayed when you turn on the computer. To enable or disable the configuration change detection feature: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security Configuration Change Detection and press Enter. 3. Enable or disable the feature as desired. 4. Press F10 or Fn+F10 to save the changes and exit. 20 ThinkStation P3 Ultra User Guide To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error message, enter the BIOS menu, save and then exit. Enable or disable the automatic power-on feature The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up automatically. To enable or disable the automatic power-on feature: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Power Automatic Power On and press Enter. 3. Select the feature as desired and press Enter. 4. Enable or disable the feature as desired. 5. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the smart power-on feature (for selected models) Ensure that the keyboard is connected to a USB connector supporting the smart power-on feature. With the smart power-on feature enabled, you can start up or wake up the computer from the hibernation mode by pressing Alt+P. To enable or disable the smart power-on feature: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Power Smart Power On and press Enter. 3. Enable or disable the feature as desired. 4. Press F10 or Fn+F10 to save the changes and exit. Change BIOS settings before installing a new operating system BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system. Microsoft constantly makes updates to the Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to: https://support.lenovo.com/us/en/solutions/windows-support To change the BIOS settings: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. From the main interface, select Security Secure Boot and press Enter. 3. Depending on the operating system to be installed, do one of the following: · To install a Windows operating system that supports secure boot, select Enabled for Secure Boot. · To install an operating system that does not support secure boot, such as some Linux operating systems, select Disabled for Secure Boot. 4. Press F10 or Fn+F10 to save the changes and exit. Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on selected models). Chapter 3. Advanced configurations 21 Download and install the latest UEFI BIOS update package by one of the following methods: · From the Vantage app: Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. · From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you have downloaded. 3. Print the installation instructions and follow the instructions to update the BIOS. 22 ThinkStation P3 Ultra User Guide Chapter 4. RAID What is RAID Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives. When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array. This array distributes data across multiple storage drives, but the array appears to the host computer as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously. RAID Level Your computer must have the minimum number of storage drives installed for the supported level of RAID below: · RAID 0: striped disk array Consists of at least two storage drives Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB Better performance without fault tolerance · RAID 1: mirrored disk array Consists of two storage drives Improved reading performance and 100% redundancy Configure the system BIOS to enable SATA RAID functionality To enable SATA RAID functionality: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Devices Storage Setup and press Enter. 3. Select Configure Storage as and press Enter. 4. Select RAID and press Enter. 5. Press F10 or Fn+F10 to save the changes and exit. Configure RAID in UEFI mode This section provides instructions on how to configure RAID in UEFI mode. Create RAID volumes in UEFI mode Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created. To create RAID volumes: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Devices Storage Setup and press Enter. © Copyright Lenovo 2023, 2024 23 3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select Create RAID Volume and press Enter. 5. Select Name and press Enter. When prompted, type a proper RAID Volume name in the field. 6. Select RAID Level and press Enter. When prompted, select a RAID level in the field. 7. Use the arrow keys and the space key to mark individual physical storage drives to be added in the RAID volume. 8. Select Strip Size and press Enter. When prompted, select a strip size in the field. 9. Select Capacity and type a volume size in the field. 10. Select Create Volume and press Enter to initiate volume creation. Delete RAID volumes in UEFI mode Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes. To delete RAID volumes: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Devices Storage Setup and press Enter. 3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select the RAID volume to be deleted and press Enter. 5. Select Delete and press Enter. 6. Select Yes to confirm the deletion of the selected RAID volume. Deleting a RAID volume will reset the storage drives to non-RAID. Reset storage drives to non-RAID in UEFI mode To reset your storage drives to non-RAID: 1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Devices Storage Setup and press Enter. 3. Select Intel (R) Rapid Storage Technology and press Enter. 4. Select the RAID volumes and press Enter to view the detailed information. Select the storage drives you want to reset to non-RAID and then press Enter. 5. Select Reset to Non-RAID and press Enter. 6. Select Yes to reset the storage drives to non-RAID. 24 ThinkStation P3 Ultra User Guide Chapter 5. CRU replacement Customer Replaceable Units (CRUs) are parts that can be replaced by the customer. Lenovo computers contain the following types of CRUs: · Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained service technicians at an additional cost. · Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level. Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer's machine. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty documentation at: https://www.lenovo.com/warranty/llw_02 CRU list The following is the CRU list of your computer. Self-service CRUs · 2.5-inch hard disk drive* · 2.5-inch hard disk drive bracket* · 2.5-inch hard disk drive cable* · ac power adapter · Chassis · Dust filter* · External antenna · Keyboard* · Memory · Mouse* · M.2 solid-state drive · M.2 solid-state drive thermal kit with thermal pad · PCI-Express card bracket · Power cord Optional-service CRUs · LED cable · LED cable holder · PCI-Express card · PCI-Express card holder* · PCI-Express card converter © Copyright Lenovo 2023, 2024 25 · Rear USB 3.2 Gen 2x2 Type-C PCI-Express x4 adapter · System fan and heat sink · Thermal heat sink and fan for Type-5 PCI-Express card* * for selected models System board Note: The system board might look slightly different from the illustration. 26 ThinkStation P3 Ultra User Guide Figure 1. System board part locations Item 1 Microprocessor 3 Memory slot (SODIMM 3) Item 2 Memory slot (SODIMM 1) 4 System fan connector Chapter 5. CRU replacement 27 Item 5 Coin-cell battery 7 Auxiliary fan connector 1 9 Power connector for PCI-Express x16 card 11 M.2 solid-state drive slot 2 13 M.2 fan connector 15 BMC connector 17 ThinkStation LED connector 19 Memory slot (SODIMM 4) 21 PCI-Express x8 card slot Item 6 Clear CMOS/Recovery jumper 8 Internal speaker connector 10 PCI-Express x16 card slot 12 M.2 solid-state drive slot 1 14 M.2 Wi-Fi card slot 16 Auxiliary fan connector 2 18 5G HDR connector 20 Memory slot (SODIMM 2) Power adapter and power cord Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, turn off the computer and remove all connected devices and cables. Removal steps 1. Remove the power adapter. 2. Remove the power cord. 28 ThinkStation P3 Ultra User Guide Dust filter Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, turn off the computer and remove all cables and devices connected to the front bezel. Removal steps Remove the dust filter. External antenna Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Chapter 5. CRU replacement 29 For access, turn off the computer and remove all connected devices and cables. Removal steps Remove the antenna. Installation steps Install the antenna. Note: Once the Wi-Fi antenna is installed, you can turn the antenna clockwise or counter-clockwise to 90° maximum. Chassis Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. 30 ThinkStation P3 Ultra User Guide Before you remove the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Turn off the computer and remove all connected devices and cables. 2. Disconnect the computer from ac power and all connected cables. 3. Unlock any locking device that secures the chassis. Removal steps 1. Push and open the chassis latches. 2. Remove the chassis. Chapter 5. CRU replacement 31 Installation steps Install the chassis. Note: Push the parts into place until you hear a clicking sound. M.2 solid-state drive thermal kit Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The thermal kit might be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. 3. Disconnect the power cable from the thermal kit. Removal steps Remove the M.2 solid-state drive thermal kit. 32 ThinkStation P3 Ultra User Guide Installation steps Install the M.2 solid-state drive thermal kit. M.2 solid-state drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The thermal kit might be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. Chapter 5. CRU replacement 33 Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: · Replace the internal storage drive only for repair. The internal storage drive is not designed for frequent changes or replacement. · Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. · Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. · Do not apply pressure to the internal storage drive. · Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. 3. Remove the M.2 solid-state drive thermal kit with thermal pad. See "M.2 solid-state drive thermal kit" on page 32. Removal steps Remove the M.2 solid-state drive. 2.5-inch hard disk drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: 34 ThinkStation P3 Ultra User Guide · Replace the internal storage drive only for repair. The internal storage drive is not designed for frequent changes or replacement. · Before replacing the internal storage drive, make a backup copy of all the data that you want to keep. · Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get damaged. · Do not apply pressure to the internal storage drive. · Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on a soft material, such as cloth, to absorb physical shocks. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. 3. Remove the M.2 solid-state drive thermal kit with thermal pad. See "M.2 solid-state drive thermal kit" on page 32. 4. Disconnect the signal cable and the power cable from the storage drive. Removal steps 1. Remove the storage drive bracket. 2. Remove the storage drive from the bracket. Chapter 5. CRU replacement 35 Installation steps 1. Install the storage drive to the bracket. 2. Install the storage drive bracket. 36 ThinkStation P3 Ultra User Guide LED cable and holder Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The LED cable and holder be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. Removal steps 1. Remove the LED holder. Chapter 5. CRU replacement 37 2. Remove the LED cable. System fan and its heat sink Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. 38 ThinkStation P3 Ultra User Guide The system fan and heat sink be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. 3. Disconnect the power cable from the system board. 65-watt system fan Removal steps: 1. Release the system fan latch and lift the system fan up. 2. Loosen the heat sink screws and remove the heat sink with system fan. Chapter 5. CRU replacement 39 Step 3 Screw (quantity) M3 x L17.8 mm, flat-head (4) Installation steps: 1. Secure the heat sink screws. Color Bright Ni Torque 3.0±0.1 in-lbs 40 ThinkStation P3 Ultra User Guide 2. Install the system fan. Step 2 Screw (quantity) M3 x L17.8 mm, flat-head (4) 125-watt system fan Removal steps: 1. Release the system fan latch and lift the system fan up. Color Bright Ni Torque 3.0±0.1 in-lbs Chapter 5. CRU replacement 41 2. Loosen the heat sink screws and remove the heat sink with system fan. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 3 4 Screw (quantity) M3 x L17.4 mm, flat-head (4) M3 x L5 mm, countersunk screw (1) Color Bright Ni Blue Zn Torque 3.0±0.1 in-lbs 5.0±0.1 in-lbs Installation steps: 1. Secure the heat sink screws. 42 ThinkStation P3 Ultra User Guide 2. Install the system fan. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 2 3 Screw (quantity) M3 x L5 mm, countersunk screw (1) M3 x L17.4 mm, flat-head (4) Color Blue Zn Bright Ni Torque 5.0±0.1 in-lbs 3.0±0.1 in-lbs Chapter 5. CRU replacement 43 Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Notes: · To remove or install the memory module, wait at least 20 seconds after disconnecting power cords from the system. It allows the system to be completely discharged of electricity. · Ensure that you follow the installation order for memory modules shown in the following illustration. 44 ThinkStation P3 Ultra User Guide Type-1 memory module For access, do the following: 1. Remove the power adapter and power cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. Removal steps: Remove the memory module. Chapter 5. CRU replacement 45 Installation steps: Install the memory module. Type-2 memory module For access, do the following: 1. Remove the power adapter and power cord. See "Power adapter and power cord" on page 28. 46 ThinkStation P3 Ultra User Guide 2. Remove the chassis. See "Chassis" on page 30. 3. Disconnect the system fan cable from the system board, and lift the system fan. See "System fan and its heat sink" on page 38. Removal steps: Remove the memory module. Installation steps: Install the memory module. Chapter 5. CRU replacement 47 PCI-Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. The system fan and heat sink be very hot. Before you open the chassis, turn off the computer and wait several minutes until the computer is cool. For access, do the following: 1. Remove the power adapter and cord. See "Power adapter and power cord" on page 28. 2. Remove the chassis. See "Chassis" on page 30. Note: Before installing a new PCI-Express card, remove any PCI-Express connector cables that impede the installation. Type-1 PCI-Express card Removal steps: Remove the PCI-Express card. 48 ThinkStation P3 Ultra User Guide Type-2 PCI-Express card Removal steps: 1. Remove the PCI-Express bracket. 2. Remove the PCI-Express card. Chapter 5. CRU replacement 49 3. Remove the PCI-Express card from the converter. Installation steps: 1. Install the PCI-Express card to the converter. 50 ThinkStation P3 Ultra User Guide 2. Install the PCI-Express card. 3. Install the PCI-Express bracket. Chapter 5. CRU replacement 51 Type-3 PCI-Express card Removal steps: 1. Remove the PCI-Express bracket. 2. Remove one screw and remove the PCI-Express card. 52 ThinkStation P3 Ultra User Guide 3. Remove the PCI-Express card from the converter. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 3 Screw (quantity) M3 x L5 mm, countersunk screw (1) Color Blue Zn Torque 5.0±0.1 in-lbs Installation steps: 1. Install the PCI-Express card to the converter. Chapter 5. CRU replacement 53 2. Install the PCI-Express card. 3. Install the screw to secure the PCI-Express card on the computer and install the PCI-Express bracket. 54 ThinkStation P3 Ultra User Guide Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 3 Screw (quantity) M3 x L5 mm, countersunk screw (1) Color Blue Zn Torque 5.0±0.1 in-lbs Type-4 PCI-Express card Removal steps: 1. Remove the PCI-Express card. 2. Remove the PCI-Express card from the converter. Chapter 5. CRU replacement 55 3. Remove the PCI-Express card holder. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 6 Screw (quantity) M3 x L5 mm, hex screw (2) Color Black Ni Torque 5.0±0.1 in-lbs Installation steps: 1. Install the PCI-Express card holder. 56 ThinkStation P3 Ultra User Guide 2. Install the PCI-Express card converter. 3. Install the PCI-Express card. Chapter 5. CRU replacement 57 4. Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 2 Screw (quantity) M3 x L5 mm, hex screw (2) Color Black Ni Torque 5.0±0.1 in-lbs Type-5 PCI-Express card Removal steps: 1. Lift up the system fan and disconnect the PCI-Express card fan cable. 2. Restore the system fan and remove the PCI-Express card fan. 58 ThinkStation P3 Ultra User Guide 3. Remove the PCI-Express card bracket. 4. Remove the PCI-Express card. Chapter 5. CRU replacement 59 5. Remove the MOS heat sink from the PCI-Express card. 6. Remove the thermal heat sink from the PCI-Express card. 60 ThinkStation P3 Ultra User Guide Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 10 12 Screw (quantity) M3 x L12 mm (4) Color Black Zn Torque 5.0±0.1 in-lbs Installation steps: 1. Install the thermal heat sink to the PCI-Express card. 2. Remove the PCI-Express card bracket. Chapter 5. CRU replacement 61 3. Install the PCI-Express card. 4. Install the MOS heat sink to the PCI-Express card, and secure the PCI-Express card with screws. Note: Ensure that the holes on both heat sinks are aligned before installing. 62 ThinkStation P3 Ultra User Guide 5. Install the PCI-Express card bracket and restore the PCI-Express card latch. 6. Connect the PCI-Express card fan cable and install the fan. Chapter 5. CRU replacement 63 7. Install the system fan. Attention: Use the screws provided by Lenovo to avoid any unpredictable damage to your computer. Step 8 9 Screw (quantity) M3 x L12 mm (4) Color Black Zn Torque 5.0±0.1 in-lbs 64 ThinkStation P3 Ultra User Guide Chapter 6. Help and support Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and frequently asked questions Accessibility information How to access? · https://www.lenovo.com/tips · https://forums.lenovo.com https://www.lenovo.com/accessibility Reset or restore Windows Use the Vantage app to: · Configure device settings. · Download and install UEFI BIOS, drivers and firmware updates. · Secure you computer from outside threats. · Diagnose hardware problems. · Check the computer warranty status. · Access User Guide and helpful articles. · Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. · Use Windows recovery options. 1. Go to https://pcsupport.lenovo.com. 2. Detect your computer or manually select your computer model. 3. Navigate to the troubleshooting menu to diagnose the operating system for recovery instructions. Type Vantage in the Windows search box. Note: The available features vary depending on the computer model. Product documentation: · Safety and Warranty Guide · Generic Safety and Compliance Notices · Setup Guide · This User Guide · Regulatory Notice Go to https://pcsupport.lenovo.com. Then, follow the onscreen instructions to filter out the documentation you want. © Copyright Lenovo 2023, 2024 65 Resources Lenovo Support Web site with the latest support information of the following: · Drivers and software · Diagnostic solutions · Product and service warranty · Product and parts details · Knowledge base and frequently asked questions Windows help information How to access? https://pcsupport.lenovo.com · Type Get Help or Tips in the Windows search box. · Use Windows Search or the Cortana® personal assistant. · Microsoft support Web site: https://support.microsoft.com Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: · What is the problem? Is it continuous or intermittent? · Any error message or error code? · What operating system are you using? Which version? · Which software applications were running at the time of the problem? · Can the problem be reproduced? If so, how? 2. Record the system information: · Product name · Machine type and serial number 66 ThinkStation P3 Ultra User Guide The following illustration shows where to find the machine type and serial number of your computer. Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. Certification-related information Product name: ThinkStation P3 Ultra Machine types: 30HB and 30HA Further compliance information related to your product is available at https://www.lenovo.com/compliance. Compliance information For more compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more. To shop at Lenovo, go to https://www.lenovo.com/accessories. Chapter 6. Help and support 67 Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at: https://pcsupport.lenovo.com/warrantyupgrade Service availability and service name might vary by country or region. 68 ThinkStation P3 Ultra User Guide Appendix A. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice. The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. © Copyright Lenovo 2023, 2024 69 Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. For the latest information or any questions or comments, contact or visit the Lenovo Web site: https://pcsupport.lenovo.com Trademarks LENOVO, LENOVO logo, THINKSTATION, and THINKSTATION logo are trademarks of Lenovo. Intel, Optane, Core, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. DisplayPort is a trademark of the Video Electronics Standards Association. The terms HDMI and HDMI HighDefinition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Kensington and MicroSaver are registered trademarks of ACCO Brands. Wi-Fi, Wi-Fi Alliance, and Miracast are registered trademarks of Wi-Fi Alliance. USB-C is a registered trademark of USB Implementers Forum. All other trademarks are the property of their respective owners. 70 ThinkStation P3 Ultra User Guide