Smeg Coffee Machine User Manual
Important Information
We advise you to read this manual carefully, as it contains all the instructions for managing the appliance's aesthetic and functional qualities.
For further information on the product: www.smeg.com
Product Description (Fig.A)
- 1: Machine body
- 2: Bean hopper lid
- 3: Bean hopper
- 4: Grinding levels
- 5: Grinding level indicator
- 6: Water tank lid
- 7: Water tank (2.6 liters)
- 8: Cup support surface
- 9: ON/OFF button
- 10: Control panel
- 11: Single espresso grinding button
- 12: Double espresso grinding button
- 13: Single espresso dispensing button
- 14: Double espresso dispensing button
- 15: Steam/hot water lever
- 16: Manometer
- 17: Water hardness test strip
- 18: Conical grinders
- 19: Portafilter support
- 20: Portafilter
- 21: Infusion unit
- 22: Steam/hot water wand
- 23: Tamper
- 24: Drip tray
- 25: Grounds collection drawer
- 26: Cup support grid
- 27: Water level indicator
- 28: Stainless steel milk container
- 29: Accessory drawer
- 30a: Single pressurized filter
- 30b: Double pressurized filter
- 31a: Single non-pressurized filter
- 31b: Double non-pressurized filter
- 32: Dispensing unit cleaning disc
- 33: Cleaning brush
- 34a: Steam wand cleaning needle
- 34b: Filter holes cleaning needle
Accessories Drawer (29)
The machine provides storage for unused accessories, so they are always available to the user.
- To access the accessory drawer, remove the drip tray (24), then pull out the drawer (29) located inside the machine.
Filters
This machine includes four filters: two non-pressurized and two pressurized.
Non-pressurized filters (31a, 31b)
These filters allow experimentation with various grinding degrees, dosing, and tamping to create a perfectly balanced espresso.
Pressurized filters (30a, 30b)
These filters facilitate and regulate pressure even when grinding and dosing are not perfect.
Select the filter for one or two cups as needed.
When using non-pressurized filters and switching from a single to a double filter or vice versa, it may be necessary to prepare some coffee before achieving the ideal grind and correct dose for the pre-set beverage. For example, when selecting a very fine grind with non-pressurized filters, it may be necessary to increase the amount of ground coffee to ensure the correct dose in the filter.
The machine is pre-set to prepare coffee using non-pressurized filters at a medium FINO segment level. Depending on your preference and taste, adjust the grind fineness by rotating the bean hopper clockwise or counter-clockwise.
Dispensing Unit Cleaning Disc (32)
Silicone disc used for cleaning the dispensing unit.
Cleaning Brush (33)
Used for cleaning the conical grinders (18).
Steam Wand / Filter Hole Cleaning Needles
Consists of two needles of different thicknesses: one for cleaning the steam wand orifice (34a) and the other for cleaning the coffee filter orifices (34b).
Water Hardness Test Strip (17)
Use the provided strip to measure water hardness as indicated in "Machine Settings - Water Hardness".
Milk Container (28)
Stainless steel milk container.
Tamper (23)
Tamper with a stainless steel diamond disc. 58 mm, used for tamping ground coffee.
Control Description (Fig.A)
ON/OFF Button (9)
Pressing the button turns the machine on or off.
Single Espresso Grinding Button (11)
The button allows grinding a pre-set amount of ground coffee for a single espresso.
Double Espresso Grinding Button (12)
The button allows grinding a pre-set amount of ground coffee for a double espresso.
Single Espresso Dispensing Button (13)
The button allows preparing a single espresso in a pre-set quantity.
Double Espresso Dispensing Button (14)
The button allows dispensing two coffees in pre-set quantities.
Steam/Hot Water Lever (15)
Rotate the lever clockwise next to the "0" icon to dispense hot water.
Rotate the lever counter-clockwise to dispense steam. Two steam intensities can be selected using the respective icons " " / " " as desired.
Alarms
The buttons flash differently to indicate the relevant alarm.
Buttons (11) and (12) flashing rapidly:
The coffee grinder has been used for too long, and the temperature lock has been activated or it is clogged. Press one of the flashing buttons and wait for it to cool down or remove and clean the grinder.
Buttons (11) and (12) flashing simultaneously:
Alarm for missing bean hopper (3) or bean hopper not properly inserted, or insufficient coffee beans. Ensure the hopper is properly inserted or add coffee beans if necessary.
Buttons (13) and (14) flashing in sequence:
The machine is reaching the correct temperature for coffee dispensing. Wait until both buttons are steadily lit before selecting the desired beverage.
Before First Use (Fig. A and B)
- Unpack the unit and remove all packaging materials.
- Clean all removable components with a cloth, such as: bean hopper (3), water tank (7), lids (6, 2), grounds collection drawer (25), drip tray (24), cup support grid (26), portafilter (20), filters (30a, 30b, 31a, 31b), tamper (23) and other accessories.
- Ensure all components are completely dry before reassembling.
- Do not operate the coffee machine without water in the tank or without the tank inserted. RISK OF DAMAGE!
- Parts that may come into contact with food are made of materials that comply with applicable laws.
- Insert the bean hopper, aligning the arrow " ∨ " on the container with the one on the
- Fix the container by rotating it clockwise until the closed arrow aligns with the grinding level indicator (5).
- Remove the red protective cover from the back of the machine between the tank (7) and the machine body (1).
Operation
Preparing Espresso (Fig.A, B, C, D)
For optimal coffee tasting, preheating the cup is recommended, either by rinsing it with hot water or dispensing hot water into the cup via the wand (22).
Whenever the machine is turned on, it is recommended to flush the infusion unit (21) and portafilter (20) circuits by dispensing a double coffee without coffee in the filter.
- Check the water level in the tank (7) and, if necessary, add water, being careful not to exceed the "Max" level.
- Check for coffee beans in the bean hopper (3).
- Select the appropriate filter (30a, 30b, 31a, 31b) for the required dispensing type and insert it into the portafilter (20). For more details on the supplied filters, see the "Parts/Accessories Description" section.
- Attach the portafilter (20) with its filter into the specific support (19).
- Press the button (11) to grind the dose for one coffee or the button (12) to grind the dose for two coffees.
- When grinding is complete, place the portafilter (20) on a surface, as shown in Figure C.
- Evenly distribute the ground coffee and press it using the supplied tamper (23). For correct coffee dosing in the filter and correct tamping, the upper edge (23a) of the tamper should align with the upper edge (20a) of the portafilter.
- Clean the portafilter of excess ground coffee, then attach it to the dispensing unit (21) and rotate it counter-clockwise to the locking position.
- Position the cup(s) under the portafilter spouts (20).
- Select the desired beverage and press the corresponding button (13 or 14). The manometer (16) allows the user to check if the coffee is being prepared correctly, as shown in Fig. D: Correctly extracted coffee Fig.D1. Under-extracted coffee Fig.D2. Over-extracted coffee Fig.D3.
- To avoid splashing, do not release the portafilter during dispensing, but wait a few seconds after completion. BURNING HAZARD!
- When dispensing is complete, remove and clean the portafilter by rotating it clockwise.
- After approximately 5 minutes of inactivity, the machine enters the Energy Saving Mode. The standby time can be changed as indicated in the "Automatic Shut-off Setting" section.
Dispensing Steam and Preparing Cappuccino (Fig.A and E)
- Two steam intensities can be selected (38 and 39).
- Ensure the drip tray (24) is correctly placed.
- Insert cold milk into the container up to the indicated level.
- Position the steam wand tip (22) in the steam wand orifice (41), and rotate the lever near the icon " " for a few seconds to release any residual water, then return it to the vertical position.
- Use the rubber protection (22b) to move the steam wand (22) outwards, immerse it in the container (28) and tilt it slightly, as shown in Figure E.
- Rotate the lever (15) counter-clockwise for the desired steam intensity.
- To make multiple cappuccinos, first prepare all the coffees, then emulsify the milk for all cappuccinos.
- After the milk has been heated, the vacuum steam should be dispensed for a few seconds.
- Clean the steam wand (22) after each use to prevent milk residue or clogging. For complete cleaning of the steam wand, refer to the 'Cleaning and Maintenance' section.
- Once the desired milk temperature is reached, return the lever (15) to the vertical position to stop dispensing steam.
- Pour the emulsified milk into the cups with the previously prepared espresso.
The result of the milk foam can be influenced by the type of milk used and the user's dexterity. For a good cappuccino, it is recommended to use semi-skimmed or whole milk at refrigerator temperature (approx. 5°C).
Hot Water Dispensing
- Place a container under the steam wand (22).
- Rotate the lever (15) clockwise next to the "0" icon to dispense hot water.
- Stop dispensing by returning the lever (15) to the vertical position.
Personalize Quantity
For each function, you can personalize the quantity of coffee ground and dispensed.
Press button 11, 12, 13 or 14 for 3 seconds, according to the function you wish to personalize.
The selected button flashes; if the sound function is active, the machine will emit a double beep to signal the start of the pre-set program change.
- When the desired quantity is reached, press the selected button again. The button will flash 3 times, and a beep will indicate that the quantity has been memorized.
Machine Settings
Through the programming menu, you can set:
- Automatic Shut-off Time (Standby)
- Water hardness
- Coffee temperature
- Pre-infusion profiles
Accessing the Programming Menu
To access the programming menu, simultaneously press buttons (11) and (14) for 5 seconds. All buttons will flash simultaneously.
Automatic Shut-off Time
After approximately 5 minutes of inactivity, the machine enters Eco Mode. To change this setting, proceed as follows:
- Access the programming menu as indicated above.
- Press button (11); the button flashes 3 times to indicate a successful selection.
- The current setting is shown when the buttons light up, as shown in the following table:
Button | Programmed Automatic Shut-off Time |
---|---|
11 | Eco Mode (10 minutes) |
11,12 | 30 minutes |
11,12,13 | 40 minutes |
11,12,13,14 | 60 minutes |
Press the corresponding button for the desired setting to change the time, as shown in the table.
Button | Automatic Shut-off Time to Set |
---|---|
11 | Eco Mode (10 minutes) |
12 | 30 minutes |
13 | 40 minutes |
14 | 60 minutes |
The selected button will flash 3 times and a beep will sound (if beeps are enabled) to indicate that the setting has been saved.
Water Hardness
The machine is factory pre-set to "Very Hard Water Level". You can set the machine based on the actual water hardness used, thus reducing the frequency of descaling operations.
If you do not know the water hardness, use the provided water hardness test strip (17) according to the following instructions:
- Remove the test strip (17) from its packaging.
- Immerse the strip completely in a cup of water for about one second.
- Remove the strip from the water and shake it lightly. After about a minute, read the results.
- If the strip shows 5 blue marks, select the setting: “Soft Water”.
- If the strip shows 1 or 2 pink marks, select the setting: “Medium Water”.
- If the strip shows 3 or 4 pink marks, select the setting: “Hard Water”.
- If the strip shows 5 pink marks, select the setting: “Very Hard Water”.
To change the setting, proceed as follows:
- Access the programming menu as indicated above.
- Press button (12); the button flashes 3 times to indicate a successful selection.
Button | Water Hardness to Set |
---|---|
11 | Soft Water |
11,12 | Medium Water |
11,12,13 | Hard Water |
11,12,13,14 | Very Hard Water |
Press the corresponding button for the desired setting to change the hardness, as shown in the table.
Button | Water Hardness to Set |
---|---|
11 | Soft Water |
12 | Medium Water |
13 | Hard Water |
14 | Very Hard Water |
The selected button will flash 3 times and a beep will sound (if beeps are enabled) to indicate that the setting has been saved.
Coffee Temperature
The machine is pre-set to brew coffee at an ideal temperature, which defines the temperature in the cup.
To change the setting, proceed as follows:
- Access the programming menu as indicated above.
- Press button (13); the button flashes 3 times to indicate a successful selection.
Button | Temperature Set |
---|---|
11 | Low |
11,12 | Medium |
11,12,13 | Ideal |
11,12,13,14 | High |
Press the corresponding button for the desired setting to change the temperature, as shown in the table.
Pre-infusion Profiles
The machine is pre-set with a standard pre-infusion mode.
To change this setting, proceed as follows:
- Access the programming menu as indicated above.
- Press button (14); the button flashes 3 times to indicate a successful selection.
Button | Defined Pre-infusion Profile |
---|---|
11 | Short Pre-infusion |
11,12 | Standard Pre-infusion |
11,12,13 | Pulse Pre-infusion |
11,12,13,14 | Constant Pre-infusion |
Press the corresponding button for the desired setting to change the pre-infusion profile, as shown in the table.
Button | Pre-infusion Profile to Set |
---|---|
11 | Short Pre-infusion |
12 | Standard Pre-infusion |
13 | Pulse Pre-infusion |
14 | Constant Pre-infusion |
The selected button will flash 3 times and a beep will sound (if beeps are enabled) to indicate that the setting has been saved.
If pressurized filters (30a - 30b) are used, the 'Short Pre-infusion' profile is recommended.
Audible Signals
The machine is programmed with audible signals activated. They can be deactivated by simultaneously pressing buttons (11) and (12) for 5 seconds.
Reset Factory Settings
To reset all factory settings, simultaneously press buttons (12) and (13) for 10 seconds.
Cleaning and Maintenance
Warnings
Risk of electric shock.
- Remove the plug from the socket before cleaning the coffee machine.
- Do not immerse the coffee machine in water or other liquids.
- Allow the coffee machine to cool down before cleaning.
Risk of surface damage.
- Do not use steam jets to clean the coffee machine.
- Do not use products with abrasive or corrosive cleaning agents (e.g., powder products, stain removers, and metal sponges).
- Do not use rough, abrasive, or sharp metal scraping materials.
To facilitate cleaning, you can scan the QR code at the base below the drip tray, which links to a special web section dedicated to Installation and Cleaning (fig. J).
Cleaning the Machine Body
For good conservation of the exterior surfaces, clean them regularly after each use, after allowing them to cool down. Clean with a soft, damp cloth.
General Cleaning (Fig.A)
To ensure the proper functioning of the machine and the quality of the beverage, some simple daily cleaning operations are recommended, such as cleaning the portafilter (20) and its internal filter, the drip tray (24), and the grounds collection drawer (25). Regular cleaning of specific machine components, such as the water tank (7) and the bean hopper (3), is also recommended.
Only the cup (26) and containers (28) can be washed in the dishwasher.
Cleaning the Portafilter (20) and Filters
- Remove the filter from the portafilter (20) and rinse under running water.
- Dry all components thoroughly and reassemble.
Cleaning the Drip Tray (24) and Grounds Collection Drawer (25)
The drip tray (24) has a red float (27) that protrudes from the cup support grid as soon as the maximum liquid level is exceeded.
- Remove the cup support grid (26), the tray (24), and the grounds collection drawer (25).
- Empty and rinse under running water, using a neutral dish detergent if necessary.
- Dry the components and reassemble them on the machine.
Cleaning the Bean Hopper (3) and Grinder (18) (Fig.Ae F)
- Turn on the machine.
- Ensure the bean hopper (3) is empty and then press button (12) to remove any coffee residue from the grinder.
- Turn off the machine and unplug it.
- Remove the bean hopper (3) by rotating it counter-clockwise until the references align " " with the indicator (5), then lift it.
- Remove any coffee beans from the grinder using the supplied cleaning brush (33).
- Lift the handle (42) of the upper grinder (18a) and rotate it clockwise to remove it.
- Clean the upper grinder (18a) and lower grinder (18b) using the supplied brush (33) if necessary.
- Reassemble the upper grinder (18a) by aligning the two marks " " and " " and rotating it counter-clockwise to lock it.
- Clean the bean hopper (3) with a damp cloth and reassemble it, aligning the references " " with the indicator (5) and then rotating it clockwise to engage it.
Thanks to the Twist & Lock system, it is possible to remove the bean hopper (3) even if it contains beans and clean only the grinders (18).
Cleaning the Water Tank (7)
- Remove the tank lid (6) and take the tank out of the machine using the handle.
- Clean the tank under running water, dry it externally, and then reassemble it.
Cleaning the Steam Wand (22) (Fig.H)
Clean the steam wand (22) immediately after use.
- Position the steam wand tip in the cup support grid, near the specific orifice, rotate the lever (15) near the " " / " " icons for a few seconds to discharge any residual milk inside, then return it to the vertical position.
- Dry the steam wand (22) with a damp cloth. WAIT FOR THE WAND TO COOL DOWN BEFORE CLEANING. BURNING HAZARD!
- Check that the steam outlet is not obstructed. If there is any blockage, clean the steam outlet using the supplied steam outlet needle (34a).
Cleaning the Dispensing Unit (20) (Fig.G)
- Insert the double coffee non-pressurized filter (31b) into the portafilter (20).
- Insert the cleaning disc (32) and a detergent capsule inside the filter (31b).
Use commercially available cleaning capsules for domestic coffee machines.
- Attach the portafilter (20) to the dispensing unit (21) and place a container of at least 500 ml under the portafilter spouts.
- Fill the tank (7) with fresh water up to the maximum level.
- Press and hold buttons (11) and (14) for 5 seconds.
- Press button (14) for 5 seconds to start the dispensing unit cleaning cycle.
- The machine will dispense in pulses to clean the dispensing unit (21). The operation takes about 10 minutes in total. Button (14) flashes, indicating that the procedure is in progress.
- At the end of the procedure, all buttons will light up steadily, and the machine will emit a double beep if the audible signals are active.
- Remove the portafilter (20) and check if the detergent has completely dissolved. If not, repeat the operation.
- When finished, remove the portafilter (20) and the cleaning disc (32) inside it.
- Before dispensing a coffee beverage, reattach the portafilter (20) including the filter (31b) to the dispensing unit (21) and press button (14) to rinse the circuit.
Descaling (Fig.B-I)
Before performing the descaling cycle, remove any water softener filters from inside the tank (7).
It is necessary to remain near the machine throughout the descaling cycle, as user intervention may be required, such as refilling the tank.
The total duration of the descaling and rinsing cycle is approximately 40 minutes.
The coffee machine signals when a descaling cycle is necessary based on the set water hardness (to set water hardness, see the "Set Water Hardness" section). If button (14) lights up solid orange, a descaling cycle must be performed to avoid altering the coffee flavor and damaging the machine. However, coffee, steam/hot water can still be dispensed.
Proceed as follows to perform the descaling cycle:
- Remove the portafilter (20) from its housing.
- Place a container with a capacity of at least 500 ml under the dispensing unit (21), and one with a capacity of at least 800 ml under the steam wand (22).
- Fill the tank (7) up to the "MAX" level with a water and descaling agent solution in the doses recommended by the manufacturer.
- Simultaneously press buttons (11) and (14) for 5 seconds to enter the programming menu.
- Rotate the lever (15) counter-clockwise to position the steam intensity to 2.
- Buttons (11), (12), and (13) will turn off, while button (14) will flash orange.
- Press (14) to start the descaling cycle.
During the descaling cycle, the machine will pause several times to allow the descaler to work effectively. Wait for the cycle to finish.
- The descaling cycle ends when button (14) turns white.
- Remove the tank (7) and rinse it with running water to remove any traces of descaling agent.
- Reassemble the tank and fill it up to the 'MAX' level with clean water, then press button (14) to start the rinsing cycle. Button (14) flashes.
- The rinsing cycle is finished when button (14) lights up white.
- Return the lever (15) to the vertical position. The machine is then ready for use.
Personal Injury Hazard.
- The descaler contains acids that can irritate the skin and eyes.
- Strictly follow the manufacturer's instructions and safety warnings indicated on the packaging in case of contact with skin or eyes.
- Use descalers recommended by Smeg to avoid damage to the coffee machine.
Troubleshooting
Problem | Possible Causes | Resolution |
---|---|---|
Coffee does not come out of the spouts. | Water tank (7) is empty. Buttons (13-14) flash. Filter orifices (11-12-13-14) are blocked. | Fill the tank (7). Clean the filter (11-12-13-14) using a brush or the supplied pin. |
Tank (7) is not inserted correctly or is empty. Presence of limescale. Manometer indicates overpressure. Coffee grind is too fine. Excessive tamping. Too much coffee. | Insert the tank (7) correctly and ensure water is present inside. Perform the descaling cycle. Recharge the coffee, using less powder or finer powder. Adjust the grind to a coarser level. Use less coffee. Reduce the coffee quantity. | |
Coffee drips from the portafilter (20) and not from the spouts. | Portafilter (20) is not fitted correctly or is dirty. Dispensing unit gasket is worn. Spout orifices are blocked. Filter is too full. | Fit the portafilter (20) and rotate it fully. Clean the portafilter (20). Arrange for replacement at an authorized service center. Clean the spout orifices. Check the quantity of coffee dosed. |
Coffee machine does not work and all indicator lights flash. | Possible malfunction. | Turn off the coffee machine and contact an authorized service center. |
Coffee is light and flows quickly from the spouts. | Coffee was ground too little. Coffee quantity is excessive. Coffee grind is too fine. Presence of limescale. | Grind the coffee more. Reduce the quantity. Adjust the grind to a coarser level. Perform the descaling cycle. |
Coffee is dark and flows slowly from the spouts. | Coffee was ground too much. Coffee quantity is excessive. Dispensing unit (20) or filter (30a-30b-31a-31b) is blocked. Coffee grind is too fine. Presence of limescale. | Grind the coffee less. Reduce the quantity. Clean the dispensing unit (20) and filter (30a-30b-31a-31b). Adjust the grind to a coarser level. Perform the descaling cycle. |
Buttons (11) and (12) flash for a few seconds. | Bean hopper (3) is empty. | Correctly mount the hopper (3). |
Buttons (13) and (14) flash simultaneously. | Water shortage in the tank (7). | Ensure the tank (7) is correctly mounted and that water is present inside. |
Coffee is not hot. | Machine inactivity for a long period. | Increase the coffee temperature from the programming menu by following the instructions in the "Coffee Temperature Setting" paragraph. Using the same cup in which the coffee is prepared, dispense hot water to heat the cup. |
Cups were not preheated. | Preheat cups with hot water (Note: hot water function can be used). | |
Steam wand is dirty. | Carefully clean the steam wand by removing the steel nozzle and following the manual instructions. Note: The quality of the foam depends on the type of milk used, its temperature, and the technique/skill used for preparation. | |
The machine does not produce steam. | Buttons (13) and (14) flash in sequence. The machine has not yet reached the steam dispensing temperature. Presence of limescale. | Wait until the temperature is reached. Perform the descaling cycle. |
The machine spills water from the base. | Drip tray is not inserted correctly. Drip tray is full. Water tank is not inserted correctly. | Check and insert it properly. Empty the drip tray. Correctly insert the tank into its housing. |
Cannot reposition the bean hopper. | Presence of beans in the grinder ring. | Clean the bean hopper with the supplied cleaning brush. |
Coffee comes out of only one of the two spouts. | Coffee is tamped incorrectly. Spout orifices were not cleaned after dispensing. Too little coffee was inserted. Coffee was tamped too little. | Ensure horizontal tamping. Clean the spouts thoroughly. Increase the coffee quantity and repeat the operation. Increase the force when using the tamper. |
The manometer does not indicate pressure. | Circuit problem. | Contact an authorized service center. |
If the problem is not resolved or for other types of faults, contact your local service.