Ring Stick Up Cam | Battery Setup Guide
Quick Start
- Open the Ring app and select "Set Up a Device". Then follow the in-app instructions.
- Scan this code. This identifies your Ring device to make setup fast and easy.
Download the Ring App
The Ring App walks you through setting up and managing your Ring Cam. Search for "Ring" in your app store or visit ring.com/app.
Available on the App Store and Google Play.
Charge the Provided Battery
First, fully charge the battery by plugging it into a USB power source using the provided orange cable. The battery is fully charged when just one LED is lit.
Battery Status: ? = Charging, ? = Charged
Install the Battery
Remove the battery cover by twisting it counterclockwise to unlock, then remove it from your Stick Up Cam.
Insert the charged battery into the bottom of your Stick Up Cam until it clicks into place. Now place the battery cover back onto your Stick Up Cam.
Set Up Your Stick Up Cam in the Ring App
In the Ring app, select "Set Up a Device". When prompted, select "Security Cams" and follow the in-app instructions.
Try it out!
After setup, tap the Live View button in the Ring app to see live video from your Stick Up Cam.
Blue light flashing?
If the light on the front of your Stick Up Cam is flashing after setup, it's updating its software. Do not remove the battery while the light is flashing!
Choose a Location
Stick Up Cam is suitable for most indoor or outdoor locations. It can sit on a flat surface like a table or shelf, or be mounted to a wall. Choose a spot that provides the view you want.
Mounting Options:
- Table or Shelf: Place the camera on a flat surface.
- Mounted on a Wall: Use the included mounting hardware.
- Ceiling Mount: A Ring Stick Up Cam Mount is available separately for ceiling installation.
How to use Stick Up Cam on a table or shelf:
Insert the charged battery, then place it at your chosen location. Your Stick Up Cam is now ready to protect you. Check the live video in the Ring app to ensure you have the desired view.
For a downward camera angle:
Swivel the base so the long side faces the front, then tilt your Stick Up Cam to point downward.
Install the Security Screws (Optional)
Your Stick Up Cam comes with two optional security screw locations. One secures the battery compartment, and the other secures the mounting bracket to the base. To use them, open the battery compartment and/or remove the mounting bracket, then pop out the rubber plug(s).
To install the base screw: Swivel the base so the long side faces the front. Insert and drive the security screw into the base screw location with a standard Phillips-head screwdriver (not included). Turn your Stick Up Cam over to access the battery compartment screw hole and drive the second security screw.
To install the battery compartment screw: Remove the battery compartment, pop out the rubber plug, then replace the battery compartment on your Stick Up Cam. Secure with one of the provided screws.
How to Install Stick Up Cam on a Wall
- Remove the base: Unscrew it using a standard Phillips-head screwdriver (not included).
- Re-attach the base: Screw it into the back of your Stick Up Cam with the "UP" arrow on the bracket pointing upward.
- Remove the mounting bracket: Slide it down to remove it from the base.
- Drive the screws: Hold the bracket against your wall, ensuring the "UP" arrow is pointing upward, and mount it with the included screws.
- Mount your cam: Guide the grooves in the base onto the hooks on the bracket. Slide Stick Up Cam down to secure it to the wall.
- Check it out! Rotate it to your desired angle and check the live video in the Ring app to make sure you have the view you want.
Free Ring Protect Plan for 30 days
Your new device comes with a free, 30-day trial of Ring Protect. This comprehensive subscription service lets you review, save, and share your video and photo history anytime so you never miss a moment.* To continue using Ring Protect after your free trial ends, visit ring.com/protect-plans to compare plans and pricing.
*Your free trial isn't applicable for locations with an existing Ring Protect subscription. See ring.com/protect-plans to learn more about your plan's retention period.
Support and Information
For additional help, visit ring.com/help or call:
- US: 1 800 656 1918
- Canada: 1 855 300 7289
- Worldwide: +1 310 929 7085
For a list of all customer support numbers, visit ring.com/callus.
For information on warranty, theft protection, and Ring Protect Plans, visit ring.com/legal.
© 2022 Ring LLC or its affiliates. Ring and all related marks are trademarks of Ring LLC or its affiliates.
Warranty and Safety
Important Product Information
Use Responsibly. Read all instructions and safety information before use.
Safety Information
FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
Battery Safety
Handle with care. Your device can optionally use a rechargeable lithium-ion battery. Do not disassemble, open, crush, bend, deform, puncture, or shred the battery. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, fire, explosion, or other hazard. Only use the battery for the system for which it is specified. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. Avoid dropping the device or battery. If dropped, and damage is suspected, do not attempt repair; contact Ring Customer Service. Do not expose your device or adapter to liquids. If wet, unplug cables carefully without getting hands wet and wait for the device and adapter to dry completely before plugging them in again. Do not attempt to dry with an external heat source (e.g., microwave, hair dryer). If the device or adapter appears damaged, discontinue use immediately. Use only supplied accessories. To avoid electric shock, do not touch your device or wires during a lightning storm.
Your device can withstand outdoor use and contact with water under certain conditions but is not intended for underwater use. Do not intentionally immerse your device in water or expose it to liquids. Do not spill food, oil, lotion, or abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (e.g., steam room). To protect against electric shock, do not place cord, plug, or device in water or other liquids.
Install your power adapter into an easily accessible socket-outlet located near the equipment.
Product Specifications
- Model Number: 8SC1S9
- Electrical Rating: 5V DC 2.5A (when using optional power adapter)
- Operating Temperature: 5°F to 122°F (-20°C to 50°C)
Recycling Your Device Properly
In some areas, the disposal of certain electronic devices is regulated. Dispose of or recycle your device in accordance with local laws and regulations. For information about recycling, go to amazon.com/devicesupport.
Terms of Service and Warranty
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For information on warranty, Theft Protection, and Ring Protect Plans, visit ring.com/legal.
For Users in the United States
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Pursuant to Section 15.21 of the FCC rules, changes or modifications to a Product by the user that are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The device meets the FCC Radio Frequency Emission Guidelines. Information on the product is on file with the FCC and can be found by inputting the Product's FCC ID (found on the device) into the FCC ID Search form available at fcc.gov/oev/ea/fccid.
The party responsible for FCC compliance is Ring LLC, 1523 26th Street, Santa Monica, CA 90404.
FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions, and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter.
For Australian Consumers
Limited Warranty and Theft Protection
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
Terms of Service and Warranty: By purchasing or using the product, you agree to the Terms of Service found at ring.com/au/en/terms. For more information on our warranty and any other applicable policy, see ring.com/au/en.
I. Limited Warranty
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions, such as Australia, do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Limited Warranty may not apply to you. Please keep your dated sales receipt; it is required for all warranty requests. Except as otherwise provided by the Australian Consumer Law, any dispute or controversy regarding this Limited Warranty arising from your use of your Ring products will be resolved by final and binding bilateral arbitration in accordance with the "Dispute Resolution" section of the Terms of Service, found at ring.com/au/en/terms.
1. What the Warranty Covers
For a period of one (1) year from the date of purchase of your Ring product, or one (1) year from the date of receipt of your replacement Ring product (see Section II below for details), Ring LLC ("Ring") will, at its sole option, repair or replace any Ring products that malfunction due to defective parts or workmanship at no charge to you. This warranty is not transferable and applies only to the original consumer purchaser. Ring may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Ring may, in its sole discretion, replace such product with a similar product of similar function.
2. What the Warranty Does Not Cover
Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this warranty. Damage from unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this warranty does not cover any losses, injuries to persons, loss of property, or general damages. This warranty, our theft protection, and community support services do not apply to any products purchased from third-party sellers on eBay and other online marketplaces. We strongly suggest that you do not buy Ring products from any unauthorized sellers, as such products may be used, defective, counterfeit, or may not be designed for use in your country. This warranty covers only Ring products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Except in relation to any guarantees you may be entitled to under the Australian Consumer Law, Ring's maximum liability under this warranty is limited to the original purchase price of the Ring product in question. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES (EXCEPT THOSE GUARANTEES YOU MAY BE ENTITLED TO UNDER THE AUSTRALIAN CONSUMER LAW), EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF RING LLC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW AND EXCEPT IN RELATION TO ANY GUARANTEES YOU MAY BE ENTITLED TO UNDER THE AUSTRALIAN CONSUMER LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. EXCEPT AS OTHERWISE PROVIDED BY THE AUSTRALIAN CONSUMER LAW, REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF RING LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME JURISDICTIONS, SUCH AS THOSE IN WHICH THE AUSTRALIAN CONSUMER LAW APPLIES, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
II. Theft Protection
If your Ring camera or doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. This theft protection is not transferable and applies only to the original consumer purchaser. Coverage of this theft protection is limited to one (1) replacement only for each Ring camera or doorbell product that you have purchased. Theft protection does not apply to any products purchased from third-party sellers on eBay and other online marketplaces. Any claim based on theft of your Ring camera or doorbell product must be submitted within fifteen (15) days of the theft and include the original sales receipt, and a copy of a police report evidencing that you reported the theft to the police. Failure to report the theft to police voids this theft protection.
III. How to Obtain Service/Replacement
To obtain the benefit of the above limited warranty or theft protection, please contact Ring community support.
- +61 2 8294 9169
- 1300 205 983 (Toll Free)
For warranty requests where the Australian Consumer Law does not apply: Please be prepared to describe the product that needs service, the nature of the problem, and to provide proof of purchase. You will also be required to return your existing device in accordance with directions that will be provided by Ring. Ring has no warranty obligations with respect to any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined by Ring, and the owner of such device shall bear all shipping costs for the return of such product to owner. Any claim under this Limited Warranty must be submitted to Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed. For replacement requests: Please be prepared to describe the product that needs to be replaced and a copy of the police report. Please allow up to fourteen (14) business days for your replacement to be processed.
For New Zealand consumers: Visit ring.com/au/en/warranty#Warranty-NZ.
Ring LLC 1523 26th St. Santa Monica, CA 90404