TP-Link Deco BE65

About This Guide

This guide provides a brief introduction to the BE11000 Whole Home Mesh Wi-Fi 7 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Disclaimers

Speed/Coverage/Device Quantity Disclaimer: Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer: Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer: IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer: Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

Appearance

Each Deco has an LED that changes color according to its status, a WPS button, four 2.5 Gbps WAN/LAN ports, a USB port, a power slot, and a Reset button. See the explanation below:

[Tip:] The product label can be found at the bottom of the product.

LED Status

• Pulse Yellow: Deco is resetting.
• Solid Yellow: Deco is starting up.
• Pulse Blue: Deco is ready for setup.
• Solid Blue: Deco is setting up.
• Pulse Green: Deco is upgrading firmware.
• Solid Green: Deco is all set up and connected.
• Pulse Red: The satellite Deco is disconnected from the main Deco.
• Solid Red: Deco has an issue.

Ports and Buttons

• [WPS Button]: Press this WPS button, and immediately press the WPS button on your client device to start the WPS process.
• [4x 2.5 Gbps WAN/LAN Ports]: For connecting Deco to your modem, the Ethernet outlet, or for other internet services.
• [1x USB Port]: For connecting a USB storage device to Deco.
• [Power Slot]: For connecting Deco to the power socket via the provided power adapter.
• [Reset Button]: Press for 1 second and release to reset Deco to factory default settings. The light changing from pulsing yellow to solid yellow indicates a successful reset.

Set Up Your Deco

First, let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

Step 1: Get the Deco app

Scan the [QR code] below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

Get it on Google Play

Download on the App Store

Step 2: Log in or sign up with TP-Link ID

Open the app and log in with your TP-Link ID. If you don't have a TP-Link ID, create one first.

[Note:] If you forgot your login password, tap Forgot Password?. The app will help you reset your password.

Step 3: Select your Deco model

Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.

Step 4: Plug in your Deco

Power off your modem. Connect your Deco to the modem and power them both on. If you don't have a modem, connect your Deco directly to the Ethernet outlet.

[Diagram description: Shows a modem connected via Ethernet cable to the Deco unit, and the Deco unit connected to power. Numbered steps indicate the order.]

Step 5: Wait until Deco's LED pulses blue

Wait until your Deco's LED pulses blue, then your phone/tablet will connect to the Deco's default Wi-Fi automatically.

[Diagram description: Shows a Deco unit with a pulsing blue LED. Text indicates "Solid Yellow: Deco is starting up, please wait." and "Pulsing Blue: Deco is ready for setup." Also includes a note about what to do if the LED is not pulsing blue.]

Step 6: Specify your Deco's location

Select or custom a location for your Deco. The location will be used as the name of your Deco.

[Screenshot description: Shows a list of common room names for location selection, including Living Room, Bedroom, Main Bedroom, Office, Kitchen, Hallway, Study Room, Basement, Garage, Family Room, and a Custom option.]

Step 7: Connect your Deco to the internet

Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

[Screenshot description: Shows app interface for selecting Internet Connection Type (e.g., Dynamic IP, PPPoE) and IPTV/VLAN Settings, and an option to change MAC address.]

Step 8: Create your Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.

[Screenshot description: Shows app interface for entering Network Name and Password for the Wi-Fi network. Notes that the password must be at least 8 characters.]

Step 9: Create your 6 GHz Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to the 6 GHz Wi-Fi.

[Screenshot description: Shows app interface for entering Network Name and Password for the 6 GHz Wi-Fi network. Notes that the password must be at least 8 characters.]

Step 10: Keep your Deco up-to-date

Set auto update time. This allows your Deco to automatically update to the latest firmware which provides better network experience.

[Screenshot description: Shows app interface for selecting an automatic update time window.]

Step 11: Connect to your Wi-Fi network

Connect your phone/tablet to the Deco's Wi-Fi to continue the setup.

[Screenshot description: Shows app interface for connecting to the Deco Wi-Fi network by entering the Network Name and Password.]

Step 12: Setup complete

Your Deco network is now up. You can connect your devices to the Deco network. Plug in the other included Decos, and they will automatically join the network within 2 minutes.

[Screenshot description: Shows app interface indicating "Your Deco network is now up." with options to Add Another Deco or Done.]

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco. If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on "We couldn't find Deco"?

Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM

Q2. What should I do if I fail to configure the satellite Deco and get stuck on "We couldn't find another Deco"?

Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection"?

Refer to the guide https://www.tp-link.com/support/faq/2239/

Refer to the video https://youtu.be/OSUrGdWH-i0

Q4. What should I do if my wireless devices cannot connect to Deco?

Refer to the guide https://www.tp-link.com/support/faq/2718/

Q5. What should I do if Deco suddenly lost internet access?

Refer to the guide https://www.tp-link.com/support/faq/2428/

Q6. How can I find a suitable spot for my Deco?

Refer to the guide https://www.tp-link.com//support/faq/1446/

Q7. What can I do if the Deco app isn't working properly?

Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

Frequency Band Restrictions

• Frequency band 5150 - 5250 MHz: Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.
• Frequency band: 5250 - 5350 MHz: Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.
• Frequency band: 5470 - 5725 MHz: Installations and use in road vehicles, trains and aircraft and use for unmanned aircrafts systems (UAS) are not permitted.
• Frequency band: 5945 - 6425 MHz: Restricted to indoor use, including in trains with metal-coated windows and aircraft.
• Outdoor use, including in road vehicles, is not permitted.

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU, (EU) 2015/863, and EC Decision (EU) 2021/1067. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 45 cm from your body.

National restrictions (EU/EFTA)

Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

[AT] [BE] [BG] [CH] [CY] [CZ] [DE] [DK] [EE] [EL] [ES] [FI] [FR] [HR] [HU] [IE] [IS] [IT] [LI] [LT] [LU] [LV] [MT] [NL] [NO] [PL] [PT] [RO] [SE] [SI] [SK] [UK(NI)]

UKCA Mark

UK Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/

National restrictions (Great Britain)

Attention: This device may only be used indoors in Great Britain.

[UK symbol]

[Recycling symbol description: Packaging elements to be sorted and deposited in the recycling bin.]

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.

[EAC symbol]

Safety Information

• [Note:] Keep the device away from water, fire, humidity or hot environments.
• [Note:] Do not attempt to disassemble, repair, or modify the device. If you need service, please contact TP-Link.
• [Note:] Do not use damaged charger or USB cable to charge the device.
• [Note:] Do not use any other chargers than those recommended.
• [Note:] Do not use the device where wireless devices are not allowed.
• [Note:] Adapter shall be installed near the equipment and shall be easily accessible.
• [Note:] Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact TP-Link.
• Operating Temperature: 0°C–40°C (32°F–104°F)

Safety Information (Continued)

• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
• Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Symbols may vary from products.

Note: The product label can be found at the bottom of the product and its I.T.E. power supply.