Deco BE65 Pro User Guide

About This Guide

This guide provides a brief introduction to the BE11000 Whole Home Mesh Wi-Fi 7 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

More Info

• Specific product information can be found on the product page at www.tp-link.com.
• A Technical Community is provided for you to discuss our products at community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at www.tp-link.com/support.

Disclaimers

Speed/Coverage/Device Quantity Disclaimer: Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer: Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer: IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer: Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

Appearance

Each Deco unit features an LED indicator that changes color according to its status, a WPS button, one 2.5 Gbps and two 5 Gbps WAN/LAN ports, a USB port, a power slot, and a Reset button. The product label can be found at the bottom of the product.

LED Status Indicators

• Pulse Yellow: Deco is resetting.
• Solid Yellow: Deco is starting up.
• Pulse Blue: Deco is ready for setup.
• Solid Blue: Deco is setting up.
• Pulse Green: Deco is upgrading firmware.
• Solid Green: Deco is all set up and connected.
• Pulse Red: The satellite Deco is disconnected from the main Deco.
• Solid Red: Deco has an issue.

Hardware Overview

WPS Button

Press this WPS button, and immediately press the WPS button on your client device to start the WPS process.

1× 2.5 Gbps & 2× 5 Gbps WAN/LAN Ports

For connecting Deco to your modem, the Ethernet outlet, or for other internet services.

1× USB Port

For connecting a USB storage device to Deco.

Power Slot

For connecting Deco to the power socket via the provided power adapter.

Reset Button

Press for 1 second and release to reset Deco to factory default settings. The light changing from pulsing yellow to solid yellow indicates a successful reset.

Set Up Your Deco

First, let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app

Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

Download on the App Store

GET IT ON Google Play

2. Log in or sign up with TP-Link ID

Open the app and log in with your TP-Link ID. If you don't have a TP-Link ID, create one first.

? Note: If you forgot your login password, tap 'Forgot Password?'. The app will help you reset your password.

3. Select your Deco model

Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.

4. Plug in your Deco

Power off your modem. Connect your Deco to the modem and power them both on. If you don't have a modem, connect your Deco directly to the Ethernet outlet.

5. Wait until Deco's LED pulses blue

Wait until your Deco's LED pulses blue, then your phone/tablet will connect to the Deco's default Wi-Fi automatically.

? Note: Solid Yellow: Deco is starting up, please wait. Pulsing Blue: Deco is ready for setup.

6. Specify your Deco's location

Select or custom a location for your Deco. The location will be used as the name of your Deco.

7. Connect your Deco to the internet

Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

8. Create your Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi. Your password must be at least 8 characters.

9. Create your 6GHz Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to the 6GHz Wi-Fi. Your password must be at least 8 characters.

10. Keep your Deco up-to-date

Set auto update time. This allows your Deco to automatically update to the latest firmware which provides better network experience.

11. Connect to your Wi-Fi network

Connect your phone/tablet to the Deco's Wi-Fi to continue the setup.

12. Setup complete

Your Deco network is now up. You can connect your devices to the Deco network. Plug in the other included Decos, and they will automatically join the network within 2 minutes.

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco.

If problems still exist, contact TP-Link support at www.tp-link.com/support

Common Issues:

• Q1. What should I do if I fail to configure the main Deco and get stuck on "We couldn't find Deco"?
  Refer to the guide www.tp-link.com/support/faq/2239/ or follow the video youtu.be/2HYuEYS9XJM
• Q2. What should I do if I fail to configure the satellite Deco and get stuck on "We couldn't find another Deco"?
  Refer to the guide www.tp-link.com/support/faq/1447/ or follow the video youtu.be/iVgDzoo16T4
• Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection"?
  Refer to the guide www.tp-link.com/support/faq/2239/
  Refer to the video youtu.be/OSUrGdWH-i0
• Q4. What should I do if my wireless devices cannot connect to Deco?
  Refer to the guide www.tp-link.com/support/faq/2718/
• Q5. What should I do if Deco suddenly lost internet access?
  Refer to the guide www.tp-link.com/support/faq/2428/
• Q6. How can I find a suitable spot for my Deco?
  Refer to the guide www.tp-link.com/support/faq/1446/
• Q7. What can I do if the Deco app isn't working properly?
  Refer to the guide www.tp-link.com/support/faq/1456/

Authentication and Compliance

FCC Compliance Information Statement

Product Name: BE11000 Whole Home Mesh Wi-Fi 7 System

Model Number: Deco BE65 Pro

Component Name: I.T.E Power Supply | Model: T120330-2B4

Responsible party: TP-Link USA Corporation

Address: 10 Mauchly, Irvine, CA 92618

Website: www.tp-link.com/us/

Tel: +1 626 333 0234 | Fax: +1 909 527 6804

E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 55 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC regulations restrict the operation of this device to indoor use only. Operation is prohibited on oil platforms, automobiles, trains, maritime vessels and aircraft, except for large aircraft flying above 10,000 feet in the 5.925-6.425 GHz band. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.

TP-Link USA Corporation has determined that the equipment shown complies with applicable technical standards, FCC part 15. No unauthorized changes are made in the equipment, and it is properly maintained and operated.

Issue Date: 2024-02-26

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device.

(French translation of the above statement is also present in the original document.)

Caution Statements (English)

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. DFS (Dynamic Frequency Selection) products operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz. Devices shall not be used for control of or communications with unmanned aircraft systems. Operation shall be limited to indoor use only. Operation on oil platforms, automobiles, trains, maritime vessels and aircraft is prohibited, except for on large aircraft flying above 3,048 m (10,000 ft).

(French translation of caution statements is also present.)

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements

[Warning regarding potential radio interference during operation.] (Original text in Korean)

NCC Notice & BSMI Notice

[Notices regarding low-power radio frequency devices, frequency changes, and interference.] (Original text in Chinese)

Restricted Substances Information

The document includes a table detailing the presence of restricted substances (Lead, Mercury, Cadmium, Hexavalent Chromium, Polybrominated Biphenyls, Polybrominated Diphenyl Ethers) in product components like PCB, casing, and power supply. The table uses symbols and is primarily in Chinese.

Notes on Restricted Substances:

• Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value.
• Note 2: "O" indicates that the percentage content of the restricted substance does not exceed the reference percentage value.
• Note 3: "—" indicates that the restricted substance corresponds to an exemption.

The product is certified according to Ukrainian system requirements (UkrSEPRO).

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not attempt to disassemble, repair, or modify the device. Contact TP-Link support if service is needed.
• Do not use a damaged charger or USB cable.
• Do not use chargers other than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and be easily accessible.
• Use only power supplies provided by the manufacturer.
• Operating Temperature: 0°C~40°C (32°F~104°F).

Electromagnetic Interference Warning

This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician.

Please read and follow the safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use. Use this product with care and at your own risk.

Explanation of the symbols on the product label

Symbols may vary from products. The product label can be found at the bottom of the product and its I.T.E. power supply.