IFB Washing Machine User Manual
Models: DIVA VXN/GXN/SXN/SBN/MSN/MXN/MBN 6010, ELENA SXN/GXN/MSN 6510, SENORITA SXN/MSN/GXN/BXN 6512
Welcome to the IFB family.
India's best fully automatic washing machine is now at your service. Here's to your freedom!
The A to Z of your washing machine
This section details the various parts of the washing machine:
- Detergent Dispenser Drawer
- Control Panel
- Door Handle
- Power ON/OFF
- Porthole Door
- LED Display
- Cabinet
- Program Navigator
- Adjustable Feet for Levelling
- Temperature/Pre Wash
- Filter Door
- Spin/Extra Rinse
- Steam/Time Saver
- Start/Pause
Display Descriptions
The control panel provides various indicators and functions:
- Program Navigator: Touch to select programs. The corresponding LED glows for the selected program. Only one program can be selected at a time.
- Temperature/Pre wash: Touch to select/change wash temperature. Touch until P-OC-P30C P40CP60CP95C is seen on the display to select Pre-wash.
- Spin/Extra Rinse: Touch to select/change Spin Speed. Press and hold for 3 seconds to select Rinse option.
- Steam/Time Saver: Touch to select Steam function. Press and hold for 3 seconds to select/deselect Time Saver option.
- Start/Pause: Touch once to start/pause the machine.
Other Indicators:
- Time Status: Displays Program Time, Spin Speed, Temperature, Error Codes, and other status.
- Time Left: Indicates the remaining program time.
- Capacity Indicator: Glows to indicate the maximum capacity of the program in Kg.
- Laundry Add: Flashes until the Laundry Add function is available.
- Tap: Glows during water intake.
- Child Lock: Glows if options are selected.
- Door: Shows door status (open, unlocking, locked).
- Options: Corresponding options glow when selected, flash if available, or remain OFF if not selectable.
Safety Guidelines for Installation
Important safety precautions must be followed:
- Keep packaging material for potential future use.
- Always use new hoses provided with the machine.
- Disconnect the machine from the electricity supply before cleaning.
- Remove all transit bolts before using the machine to avoid serious damage.
- Installation work must be carried out by authorized IFB Care Service Personnel.
- Pre-installation work (plumbing, electrical) must be done by qualified professionals.
- Do not operate the appliance in areas with inflammable substances.
- Avoid installing in rooms where temperatures may drop below freezing.
- Ensure adequate ventilation and keep the machine at least 4 inches away from the wall.
- Do not install in damp areas or bathrooms exposed to direct shower.
- Protect from direct sunlight and rainfall.
- Do not place on a slanting, uneven, or unstable surface.
- Ensure the product is used with higher spin speeds to remove water effectively.
- Level the machine on its feet for stability and vibration reduction.
- A concrete floor is the most suitable installation surface.
- The washing machine is not suitable for connection to a hot water supply.
- The machine is designed to operate with water flow pressure between 0.3 Bar-10 Bar.
Safety Instructions
Read all instructions and explanations carefully before use:
- Any damage caused by cockroaches or other vermin is not covered by the appliance guarantee.
- Do not install or use a damaged machine. Ensure connection data matches the electricity supply.
- Do not wash or dry articles cleaned with combustible or explosive substances.
- Remove transit bolts before first use.
- Turn off the stopcock if the machine is left unused for a long period.
- Do not let children play near or with the appliance. Ensure supervision when children are present.
- Cleaning and user maintenance should not be performed by children without supervision.
Caution
- The manufacturer is not responsible for consequences of inadequate earthing. Connect to a grounded outlet protected by a 16A Fuse or MCB.
- Improper earthing may result in electrical shock.
- Do not operate on an extension cable; they do not guarantee safety.
- Unauthorized repairs can lead to unforeseen dangers. Only authorized IFB Care Service Personnel should undertake repairs.
- Ensure the machine is completely isolated from the electricity supply when switched off at the wall socket and plug removed, or main fuse/MCB switched off.
- Only use the onsite water supply with a new hose kit.
- Only genuine IFB original spare parts should be used.
- If the connection cable is faulty, it must be replaced by authorized IFB Care Service Personnel.
- Do not stack a washer and dryer without a proper stacking kit, as it is dangerous.
About eWaste
eWaste or Electronic Waste refers to old, end-of-life appliances. Dispose of products responsibly:
Do's:
- Dispose of products by calling an authorized local eWaste recycler.
- Drop off used electronics, batteries, or accessories at your nearest authorized eWaste recycler.
- Sort packaging materials for responsible waste disposal and recycling.
Don'ts:
- Do not dismantle electronic products yourself.
- Do not throw electronic products in bins with a 'Do Not Dispose' sign.
- Do not give eWaste to informal sectors like scrap dealers.
- Do not dispose of products in garbage bins that lead to landfills.
Risks of Improper Handling of eWaste
Improper disposal of eWaste can lead to environmental pollution and health risks. Correct disposal helps prevent these issues. Components used in this washing machine are compliant with eWaste Management Rules, 2016.
For disposal requests or more information, contact IFB Care.
Important Precautions
- Do not pull the cord to disconnect the plug; hold the plug itself.
- Do not insert or remove the plug with damp hands.
- Do not drag the washing machine if it contains laundry or is in operation.
- Do not spill water on the machine. Wipe dry immediately. Avoid contact with floor cleaning chemicals.
- Do not wash or spray water over the switch or control panel.
- Do not wash shoes or utensils in the machine.
- Use only recommended detergent for the washing machine.
- Keep the machine dry to avoid corrosion. Wipe the machine after cleaning the coin trap.
- Check garment care labels for washing instructions.
- It is advisable to run the machine once without a load on the Cotton maximum temperature program with detergent after installation.
- Ensure the machine is connected to a 3-pin socket with proper earthing and a 16 Amp MCB.
Flooding Danger
- When connecting the drain hose to a wash basin, ensure water drains quickly to prevent overflow. Secure the drain hose to prevent it from dislodging.
- Prevent foreign objects (nails, pins, coins, paper clips) from entering the machine, as they can damage components.
Chapter 1: Getting started with your machine
Installing your machine & safety guidelines
- Select the right spot: Unpack and place the machine near water and electrical connections on a level floor.
- Removing the transit bolts: Use a spanner to remove transit bolts. Insert provided plastic caps. Keep transit bolts for future use. Do not operate until transit bolts are removed.
- Levelling: Use adjustable screws to level the machine, ensuring all four feet rest on a level surface.
- Connection to the water supply: Ensure a 3/4" external/parallel thread water supply point is within 1m. Do not stretch the hose. Flush pipelines before connecting.
- Connection to the drain hose: Direct the drain hose into a sink or basin, with the end at a maximum height of 1m from the floor.
- Electrical connection: Use a 16 Amp, 3 pin 220-240 V AC, 50 Hz electrical point with a 16 Amp MCB. Ensure proper earthing and a firm connection between plug and socket.
Chapter 2: Working your machine
6 easy steps to do your laundry
- Sort the laundry: Empty pockets, close zippers/hooks, pre-treat stains, sort laundry, and check wash care symbols.
- Load the laundry: Check for small articles, load garments loosely one by one, and close the door firmly.
- Add detergent: Pull out the dispenser drawer, add the correct amount of detergent. Use Pre-wash option for heavily soiled clothes. Use the additives chamber for fabric conditioner, not exceeding the maximum level.
Programs and Options
Select program:
Switch the machine ON. Select the desired program using the Program Selector button. The Start/Pause LED will flash.
TYPE OF LAUNDRY | PROGRAM | DESCRIPTION |
---|---|---|
Mix/Daily | Mix/Daily | Various types of cotton, synthetic or easy care garments, except special garments. |
Cotton | Cotton | Cotton colour-fast garments like shirts, pants, uniforms, bed and table linen, towels, night dresses, pyjamas, underwear. |
Baby Wear | Baby Wear | Baby wear items like baby clothes, underwear, cloth diapers, pillows, bedsheets. Features high temperature wash and extra rinses. |
Express 15' | Express 15' | Lightly soiled coloured laundry made of cotton, linen, synthetic or blended fabrics. |
Refresh | Refresh | Cotton, synthetic, and mixed fabrics items. Removes odour and de-wrinkles laundry. |
Synthetic | Synthetic | Daily wear garments made of polyester, acrylic or polyamide. |
Cradlewash® | Cradlewash® | Hand wash only garments and lingerie, as well as delicate washable fabrics like silk, satin, synthetic or sheer. |
Wool | Wool | Machine washable wool garments only. A neutral wool wash detergent is recommended. |
Bulky/Bedding | Bulky/Bedding | Machine washable curtains, blankets, bedcovers, sofa covers, pillow cases, bedspreads. |
Select wash options:
- Temperature/Pre wash: Change default temperature or select Pre-wash. Sequence: Cold, 30°C, 40°C, 60°C, 95°C, P-OC, P30C, P40C, P60C, P95C, Cold. (Note: For Cotton Eco programs, specific temperature settings apply).
- Spin Speed/Extra Rinse: Change default Spin Speed. Options: No Spin, 400 RPM, 600 RPM, 800 RPM, 1000 RPM, 1200 RPM, Rinse Hold, Repeat. For Extra Rinse, touch and hold the Spin button for 3 seconds to select up to 3 additional rinses.
- Steam/Time Saver: Select Steam option for enhanced wash. Time Saver option saves washing time (available via mobile app). Steam LED glows when selected. Do not touch the door during the Steam cycle as it can be very hot.
- Rinse Hold: Pauses the program during the final rinse. Touch Start/Pause to continue with Spin Speed selection or drain program.
- Tub Clean: Use this program to eliminate impurities, scaling, bacteria, and unpleasant smells. Run without clothes. Select by spinning Spin Dry/Rinse program and holding the Temperature button for 3 seconds. Recommended monthly for machines not regularly using high-temperature programs.
- Tub Clean Reminder: A reminder appears every 40 wash cycles.
- Child Lock: Activate by touching Spin Speed and Steam buttons simultaneously for 2 seconds. The Child Lock symbol glows. Disable by repeating the action.
Start washing
- Close the door. The Start/Pause LED will flash.
- Touch the Start/Pause button to start washing. The Start/Pause LED will glow.
- To interrupt, touch Start/Pause once to pause. The door can only be opened if the water level and temperature are safe.
Finishing
- When the program ends, the 'End' message is shown.
- The machine switches off all visual displays to save energy. Start/Pause LED blinks slowly.
- Open the door and remove laundry.
- Wipe moisture from the door and door seal. Leave the door ajar to dry the drum.
- Turn the machine OFF, switch off the input power supply. Wipe the panel and cabinet with a dry cloth.
- Turn OFF the water tap.
Emergency Door Lock Release
Note: Use only during power OFF/power failure. Using this will end the program.
Precautions:
- Wash water and laundry may be hot. Allow to cool.
- Removing laundry while the drum is rotating can cause injury.
- Water spillage can cause damage. Do not open the door if water is visible. Drain water first using the emergency drain pipe.
To use Emergency Door Lock Release during power failure:
- Switch off the power supply.
- Open the filter door, drain any water using the drain hose.
- Pull down the emergency lever. The door can then be opened.
Washing symbols - a guide
This section provides a guide to common washing symbols:
- Resistant material
- Delicate fabric
- Washable at 95°C, 60°C, 40°C, 30°C
- Hand wash
- Dry clean only
- Wool seal
- Bleachable in cold water
- Do not bleach
- Do not dry clean
- Dry flat
- Hang to dry
- Dry on clothes hanger
- Tumble dry, normal heat
- Tumble dry, reduced heat
- Do not tumble dry
Chapter 3: Get more from your machine
Tips for best results
Before washing:
- Empty all pockets.
- Remove metal parts.
- Close zippers, fasten hooks, etc.
- Do not wash items specified as non-machine washable on the care label.
While sorting:
- Separate polyester fabrics from cotton fabrics.
- Mix large and small clothes in each wash load.
- Wash dark clothes separately from whites.
While loading:
- Load large items first, preferably half the wash load.
- Do not wash single items; add one or two similar items.
- Place small items (socks, lingerie, handkerchiefs) in a laundry bag, pillowcase, or similar to prevent them from getting caught or lost.
Water softening:
In case of hard water, use water softening agents or adjust detergent dosage as recommended by the manufacturer.
Easy tips to remove stains
This section provides a table with common stains and their treatments:
STAIN | TREATMENT |
---|---|
Deodorant | Rub with white vinegar, then rinse in cold water. Sponge with white spirits. Treat stiffened areas with enzyme pre-wash. |
Egg | Soak in cold enzyme pre-wash, rinse, and wash normally. |
Fabric softener | Rub affected areas with bar soap and wash normally. |
Fruit | Sponging with cold water. Rub with detergent and wash normally. |
Grass | Sponge with white spirits. Rub with enzyme pre-wash and wash normally. |
Grease, Oil | Lay affected area face down on absorbent cloth. Work from back. Sponge with white spirits or dry cleaning fluid. Wash normally. |
Iron, Rust | Apply lemon juice and salt, place in sun. Wash normally. For discoloured whites, use rust remover safe for fabric. |
Collars, Cuffs, Cosmetics | Pre-treat with pre-wash stain remover or rub with bar soap. |
Chocolate, Cocoa | Blot up quickly, rinse in cold water. Rub with detergent and wash in maximum temperature allowed for the fabric. |
Coffee | Rinse in cold water and wash normally. If stain persists, sponge with white spirits. |
Cream, Milk, Ice-cream | Rinse in cold water and wash normally. If stain persists, sponge with white spirits. |
Paint-oil based | Scrape off fresh paint, sponge with non-flammable dry cleaning fluid, and wash normally. |
Paint-water based | Treat while wet. Rinse in warm water and wash normally. |
Scorch marks | Dampen cloth with hydrogen peroxide, lay over affected area, press with a hot iron. |
Ink | Use pre-wash stain remover, denatured alcohol, or non-flammable dry cleaning fluid. Some inks may be impossible to remove. |
Nail polish | Place stain face down on paper towels. Apply nail polish remover to the back of the stain. Repeat. Do not use acetate fabrics. |
Shoe polish | Liquid: Pre-treat with detergent paste. Paste: Scrape residue, pre-treat with stain remover or dry cleaning fluid. Apply detergent and wash using bleach-safe detergent. |
Candle wax, Crayon | Scrape off wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed. Replace paper towels. Treat remaining stain with pre-wash stain remover or dry cleaning fluid. Hand wash with bleach-safe detergent. |
Mud | Brush off dry mud, rinse in cold water. If stain persists, rub with detergent and wash normally. |
Maintenance and cleaning of your washing machine
Cleaning the detergent dispenser drawer
- Remove detergent residues regularly.
- Pull out the drawer.
- Clean with warm water. Clean the siphon by removing and washing it.
- Clean detergent residue buildup in the water jets.
Cleaning the water hose mesh filter
- Turn OFF taps. Disconnect power supply.
- Unscrew the inlet hose from the machine and tap. Drain water.
- Remove and clean the filter mesh from the tap end of the inlet hose.
- Pull out and clean the sieve from the magnetic valve.
- Screw the inlet hose back, ensuring sieve and filter are in place. Check for leaks.
Cleaning the filter
Clean the filter frequently to increase the life of the drain pump:
- Open the detachable bottom door.
- Place a container near the bottom door.
- Pull out the drain hose and open the drain plug to drain water.
- Open the filter by rotating anti-clockwise and remove foreign objects.
- Tighten the filter and drain plug, close the bottom door.
- Do not open the filter during a program run.
Use of Descalant: Use IFB Essentials Descal after 24 months of installation. Do not use with Tub Clean. Use after 6 months or more depending on water hardness. Use only one packet at a time.
Chapter 4: Useful information
Wash guide map
This table provides a guide to programs, options, spin speeds, and laundry weights:
Program | Options (Pre Wash, Extra Rinse, Rinse Hold, Steam, Time Saver) | Temperature °C | Spin Speed RPM (6010/6510) | Spin Speed RPM (6512) | Laundry Weight Kg (6010) | Laundry Weight Kg (6510/6512) |
---|---|---|---|---|---|---|
Mix/Daily | ✓ ✓ ✓ ✓ | Cold, 30, 40, 60 | 400-1000/No Final Spin | 400-1200/No Final Spin | 5.0 | 5.0 |
Cotton | ✓ ✓ ✓ ✓ | Cold, 30, 40, 60, 95, 40E, 60E** | 400-1000/No Final Spin | 400-1200/No Final Spin | 6.0 | 6.5 |
Synthetic | ✓ ✓ X ✓ | Cold, 30, 40, 60 | 400-1000/No Final Spin | 400-1200/No Final Spin | 5.0 | 5.0 |
Baby wear | ✓ ✓ ✓ X | Cold, 40, 60 | 400-800/No Final Spin | 400-800/No Final Spin | 3.0 | 3.0 |
Refresh | X X # X | X | X | X | 1.0 (1-3 items) | 1.0 (1-3 items) |
Express 15' | X ✓ X ✓ | Cold, 30, 40 | 400-1000/No Final Spin | 400-1200/No Final Spin | 2.0 | 2.0 |
Bulky | ✓ ✓ X ✓ | Cold, 40, 60 | 400-800/No Final Spin | 400-800/No Final Spin | 2.0 | 2.0 |
Wool | X ✓ X ✓ | Cold, 30, 40 | 400-800/No Final Spin | 400-800/No Final Spin | 2.0 | 2.0 |
Cradlewash® | X ✓ X ✓ | Cold, 30, 40 | 400-600/No Final Spin | 400-600/No Final Spin | 2.0 | 2.0 |
Rinse + Spin Dry | X ✓ ✓ ✓ | X | 400-1000/No Final Spin | 400-1200/No Final Spin | 6.0 | 6.5 |
Tub Clean | X X X X | Cold, 60, 95 | X | X | X | X |
Key: ✓ Option available, X Option not available, # Option available by default.
Note: For 40E and 60E programs, some options are not available. **Program setting for BEE test in conformity with IEC 60456.
Key features
ADVANCED WASH TECHNOLOGY
- 3D Wash: Jets of water and showers from paddles ensure complete soaking and better wash.
- Aqua Energie: Energizes water to get the best out of detergent and takes it deep inside the fabric.
- Crescent Moon Drum: Smooth grooves on the drum surface create a gentle water cushion that prevents damage to fabrics.
INTELLIGENT WASH PROGRAMS AND OPTIONS
Over 100 programs and options for a magical washing experience.
- Time, Energy and Water Saving: Cotton 40E/60E, Express 15', Time Saver.
- Fabric Friendly: Cotton, Synthetic, CradleWash®, Mix/Daily, Wool.
- Hygiene: Baby Wear, Tub Clean.
- Customised for Convenience: Spin Dry/Rinse, Bulky, Express 15', Refresh.
- User Friendly Options: Pre Wash, Temperature, Extra Rinse, Steam, Rinse Hold, Spin Speed, Delay Start.
MACHINE CARE
- High-Low Voltage Protection: Monitors voltage fluctuations and temporarily stops the program to protect the machine. Resumes when voltage is within safe operating range.
- Program Memory Backup: Resumes program from where it left off in case of power failure.
- Auto Imbalance System: Redistributes clothes to ensure stability during the spin cycle.
Troubleshooting
Check the following points before contacting service provider:
SYMPTOM: LED Display does not glow.
- Probable Cause: Power supply OFF, cord loose, program not selected.
- Solution: Ensure mains switch is ON, plug is secure, and program is selected.
SYMPTOM: Washing machine door does not open.
- Probable Cause: Machine in operation, Child Lock active, door not closed properly.
- Solution: Pause program, check door symbol. Door cannot be opened if water level/temperature is too high. Disable Child Lock. Ensure door is closed properly.
SYMPTOM: Program does not start.
- Probable Cause: Start/Pause button not pressed, water supply issue, door not closed, program in Pause/Soak/Rinse Hold.
- Solution: Press Start/Pause. Ensure water tap is ON and pressure is adequate. Close door firmly. Check display and refer to manual.
SYMPTOM: Water does not enter into machine. Detergent not flushed into drum.
- Probable Cause: Water tap OFF, low water pressure, door not closed, inlet hose/sieve/valve clogged.
- Solution: Turn tap ON. Ensure adequate pressure. Close door firmly. Check inlet hose/sieve.
SYMPTOM: Suds escaping from detergent dispenser tray. Excessive foam.
- Probable Cause: Incorrect detergent type, excessive detergent, overloading, cold wash program, low water pressure.
- Solution: Use front load detergent only. Reduce detergent dosage. Do not overload. Use hot wash program. Ensure normal water pressure.
SYMPTOM: Water leakage from machine.
- Probable Cause: Loose inlet hose connection, filter not tightened, leaking inlet hose.
- Solution: Tighten connections. Tighten filter. Contact IFB Care if inlet hose leaks.
SYMPTOM: Machine does not drain.
- Probable Cause: Filter clogged, drain hose end too high, drain hose kinked/clogged.
- Solution: Clean filter. Ensure drain hose is at correct height (1m max). Clean/straighten drain hose.
SYMPTOM: Machine does not spin or clothes stay wet.
- Probable Cause: Small load, unbalanced load, overloading, Spin Speed 0 RPM/low, Rinse Hold selected, filter clogged, excessive foaming.
- Solution: Add items to balance load. Rearrange load. Follow capacity recommendations. Select higher spin speed. Touch Start/Pause at Rinse Hold. Clean filter. Use recommended detergent.
SYMPTOM: Machine vibrates more during spinning.
- Probable Cause: Machine not levelled, filter partially clogged, unbalanced load.
- Solution: Level machine. Clean filter. Balance load.
SYMPTOM: Motor noise.
It is normal to hear noises while the motor is running.
SYMPTOM: Pump noise.
Normal during start-up and draining. Check filter if excessive.
SYMPTOM: Program cycle time delayed.
Time may vary based on laundry type, water pressure, etc. Unbalanced loads may cause multiple redistribution attempts, extending cycle time.
SYMPTOM: Poor soil removal.
- Probable Cause: Incorrect detergent dosage, cold wash, incorrect load size, stains, mixing heavily soiled with lightly soiled items.
- Solution: Use correct detergent dosage and water hardness. Use hot wash. Correct load size. Pre-treat stains. Separate items by soil level.
SYMPTOM: Blue stains on clothes.
- Probable Cause: Excessive or cheap fabric additives.
- Solution: Do not overfill fabric softener. Do not pour directly onto fabric.
SYMPTOM: Black or grey marks on clothes.
- Probable Cause: Low detergent/hard water, existing stains on clothes.
- Solution: Use correct detergent dosage and water hardness. Do not mix good clothes with stained clothes.
SYMPTOM: Yellow or brown rust stains.
- Probable Cause: Dirty incoming water.
- Solution: Run water for a few minutes before starting. Use rust remover safe for fabric for discoloured whites.
SYMPTOM: Residue of detergent.
- Probable Cause: Overloading, excessive detergent, cold wash.
- Solution: Do not overload. Use proper detergent amount. Use hot wash program.
SYMPTOM: Buttons not working.
- Probable Cause: Button not pressed/touched properly.
- Solution: Press buttons softly.
If the problem persists, contact IFB Care.
Display Messages
The LED Display provides complete information:
- Program selection
- Wash option selection
- Program balance time
- Program status
- Problem/fault indications
- Child Lock selection
- Door status
For codes not listed or unresolved issues, contact IFB Care or an authorized dealer.
DISPLAY MESSAGE | PROBABLE CAUSES | SOLUTION |
---|---|---|
rinS HOLd | At the Rinse Hold step. | Touch Start/Pause button or select drain program. |
DLAY | Code displayed during Delay Start mode. | N/A |
door | Door not closed properly. Door not locked. | Open and then close the door properly. |
dLE | Door not getting unlocked. | Switch OFF the washing machine, wait 2 mins. Check if door opens. If not, switch OFF and contact IFB Care. |
EAP | Water tap OFF. Water supply not available/low pressure. Sieve/filter blocked in water inlet hose. Bent/damaged water inlet hose. | Turn tap ON. Machine starts automatically when supply resumes. Clean sieve filter. Remove hose bend/damage. |
E2And E3 | Cloth trapped between drum and door area. | Switch OFF, wait 2 secs. Run Drain program. Rearrange clothes and restart. If issue persists, contact IFB Care. |
HOE | Water not drained. Filter is blocked. | Switch OFF, drain water, clean filter. |
PrS/LP/HP | Input voltage is high (HI 270) or low (LO 150). | Machine will start automatically when voltage normalizes. Contact electrician if error persists. |
U6L | Laundry load is unbalanced. | Add 1-2 similar items to balance load. Rearrange load for proper spinning. |
Con | Switch OFF, wait 2 secs, restart. If error persists, switch OFF and contact IFB Care. | N/A |
Technical specifications
Parameter | Specification |
---|---|
Model | DIVA VXN/GXN/SXN/SBN/MSN/MXN/MBN 6010, ELENA SXN/GXN/MSN 6510, SENORITA SXN/MSN/GXN/BXN 6512 |
Power supply | 220-240 V Single Phase 50 Hz |
Dimensions (WxDxH cm) | 598 X 518 X 875 |
Net weight | 66 Kg |
Capacity | 6 Kg of Dry Cotton (6010), 6.5 Kg of Dry Cotton (6510/6512) |
Wash care programs | 10 (>100 with options) |
Selector buttons | Program Navigator, Temperature, Spin, Steam, Start/Pause, Power ON/OFF |
Selector knob | Program Navigator |
Spin speed | 400-1000 RPM or Spin Cancel (6010/6510), 400-1200 RPM or Spin Cancel (6512) |
Water consumption* | < 9 Ltr/Kg/cycle |
Water pressure | 0.3 Bar-10 Bar (3.5-10 Ltr/min) |
Power rating | Refer Product Label |
Drain pump rating | 30 W |
Heater rating | 2000 W |
Drum | Stainless Steel |
* Program setting for BEE test in conformity with IEC 60456.
Service record
This section is for recording service history:
Complaint | Comments, attended by | Date |
---|---|---|
Installation report
This section is for the service engineer to fill out during installation:
- Model
- Serial No
- Customer's name
- Phone (residence/office)
- Address
Installation check points
- Machine delivered on:
- Machine installed on:
Service engineer to tick appropriately:
- Any major transit damage observed? (Yes/No)
- Supply voltage at the time of installation? (Volt)
- Earthing available? (Yes/No)
- Plug point (16 Amp 220-240 V with MCB or other automatic short circuit protection devices) available? (Yes/No)
- If MCB not available, has the customer been advised to correct? (Yes/No)
- Advised to turn OFF machine after use? (Yes/No)
- Input water pressure as per machine requirement? (Yes/No)
- Input water pressure at the water point? (Bar)
- Machine levelling procedure and importance explained? (Yes/No)
- Rat protection mesh installed? (Yes/No)
- Detergent and bleach recommendation, relevant Detergent Dispenser Tray chambers explained? (Yes/No)
- Safety instructions explained? (Yes/No)
- Explained all features of the washing machine to the customer? (Yes/No)
- Display function explained (if applicable)? (Yes/No)
Service engineer to tick appropriately:
- Explained procedure for cleaning coin trap/rubber sleeve/inlet hose filter? (Yes/No)
- Explained common error codes (if applicable)? (Yes/No)
- Explained unbalance error in Spin mode? (Yes/No)
- Explained Program Selection, program and button options, indicator lamp/status LED/LCD function, buzzer function (if applicable)? (Yes/No)
- Explained troubleshooting? (Yes/No)
- Checked following for proper order: Inlet hose, Detergent Dispenser Tray, Drain hose? (Yes/No for each)
- Informed user of the need to keep drain hose straight and maximum height of draining? (Yes/No)
- Machine installed on trolley? Genuine IFB trolley? (Yes/No for each)
- Warranty terms explained? (Yes/No)
Note: MCBs and proper earthing are critical for safety. Operating without them is not advisable and may be injurious or fatal.
Customer's response
- The installation person was courteous and helpful. (Yes/No)
- I would describe my experience with the process of installation as: Unacceptable, Non-satisfactory, Satisfactory, Very satisfactory.
- I certify that the above information and checks have been done to my satisfaction and I am fully satisfied with the installation of the washing machine. The above points have been explained and I have done the installation as per above.
Customer's Signature
Date
Time
Warranty - Customer copy
- Model
- Serial No
- Dealer's name
- Date of purchase
- Customer's name
- Address
- Phone
- Motor serial No