IFB Diva Aqua Washing Machine User Manual

Welcome to the IFB family.

India's best fully automatic washing machine is now at your service. Here's to your freedom!

The A to Z of your washing machine

Diagram of Washing Machine Parts:

• Detergent Dispenser Drawer
• Porthole Door
• Door Handle
• Adjustable Feet for Levelling
• Top Lid
• Program Control Selector Panel
• Filter Door
• Cabinet
• Control Panel Components: Start/Pause/Program Cancel, Program Selector, Rapid Wash, Power On/Off, Steam Warm Hot options.

Chapter 1: Getting Started with Your Machine

Installation and Safety Guidelines

1. Select the right spot: Place the machine near water and electrical connections on a properly levelled floor.

2. Removing the transit bolts: Use a spanner to remove transit bolts. Insert plastic caps. Keep bolts for future shifting. Do not operate until bolts are removed.

3. Levelling: Use adjustable screws to level the machine. Ensure all four feet rest on a level surface.

4. Connection to the water supply: Water inlet has parallel internal threads. Supply point with external/parallel thread within 1 meter. Do not stretch the hose. Flush pipelines before connecting.

5. Connection to the drain hose: Direct the drain hose to a sink or basin. Height: not higher than 100 cm, not lower than 60 cm.

6. Electrical connection: Requires a 16 Amp, 3 pin, 220-240 V AC, 50 Hz electrical point with a 16 Amp MCB or protection device within 1 meter. Ensure proper earthing. A separate MCB for the socket is recommended. Proper earthing is critical.

Before You Start

Check your machine: Ensure it is installed and connected properly.

Electrical connection: Verify 16 Amp, 3 pin, 220-240 V AC, 50 Hz with 16 Amp MCB.

Water connection: Ensure 3/4" parallel thread within 1 meter. Turn ON the tap.

Drain water hose: Position to floor/sink/basin, max height 1 meter. Hook and secure.

First wash cycle: Run without laundry, with detergent. Turn ON tap, add ~20g detergent to dispenser, close drawer, select Cotton, Hot Wash, press Start/Pause. Switch OFF when END LED flashes.

Chapter 2: Working Your Machine

4 Easy Steps to Do Your Laundry

1. Sort the laundry: Empty pockets, close zippers/hooks, pre-treat stains, sort, check wash care symbols.
2. Load the laundry: Check drum/gasket. Place garments loosely, one by one. Close door firmly.
3. Add detergent: Pull out drawer, dispense correct amount, close drawer. Use liquid detergent dispenser if needed. Additives/softener in dispenser, do not overfill. Note: Use front-load detergents. Follow package directions.

Select Program

Switch ON the machine. Turn the Program Selector knob. Start/Pause LED flashes.

Program Types: Mix/Daily, Cotton/Cotton Eco, CradleWash®, Woollens, Express Wash.

Wash Modes: Temperature/Steam Selection (Cold, Warm, Hot, Steam). Press button to select. LEDs indicate selection.

• Warm: 40°C
• Hot: 60°C
• Steam: Warm & Hot LEDs glow.
• Cold: Warm & Hot LEDs flash.

Steam: Used for Mix/Daily and Cotton programs. Door can become hot. Do not open forcibly.

Change/cancel program: Pause, press Start/Pause for 3 secs. Program cancels. Select new program.

Rapid Wash

Decreases washing time by ~50% for lightly soiled clothes. Suitable for Cotton, Mixed Fabrics, Delicates, Wool. Press button to select.

Child Lock

Activate/deactivate by pressing Wash Mode and Rapid Wash buttons simultaneously for 3 secs. Child Lock Status LED glows. No changes possible when active. Program resumes if power is interrupted. Door remains locked.

Starting

Press Start/Pause button. LED glows. To interrupt: press Start/Pause once. Check door can be opened after ~90 secs. Door will not open if water level/temperature is high.

Finishing

When program ends, 'End' status LED glows. Door Open not possible. Machine switches OFF LEDs to save energy. Start/Pause LED blinks slowly.

Finishing Steps:

1. Open door, remove laundry. Wipe moisture from door/seal. Leave door ajar.
2. Turn machine OFF. Switch OFF power supply. Wipe panel/cabinet.
3. Turn OFF tap.

Wash Guide Map

A table detailing programs, options, temperature, spin speed, and laundry weight capacity (6 Kg/7 Kg) for various programs like Mix/Daily, Cotton, Cotton Eco, CradleWash®, Woollens, Express Wash, Additives/Rinse, Drain+Spin.

Wash Features

• Inbuilt Easy Iron: Reduces wrinkling.
• Express Wash: Faster wash, good for gym clothes.
• Eco Wash: Best wash quality, optimum energy/water.
• Child Lock: Prevents tampering.
• Auto Restart: Resumes from interrupted point.
• 2D Shower System: Water shower for thorough wetting.
• Laundry Add Option: Add laundry after cycle starts.
• Cool Down Cycle: Cools hot water before draining.

Chapter 3: Get More From Your Machine

Tips for Best Results

• Before washing: Empty pockets, remove metal parts, close zippers/hooks, check wash care labels.
• While sorting: Separate polyester/cotton, mix large/small clothes, wash darks separately.
• While loading: Load large items first, avoid single items, use laundry bags for small items.
• Water softening: Use agents or adjust dosage for hard water.

Features

• Auto Balance System: Redistributes load if uneven.
• Start/Pause (Program Interrupt): Liberty to start/pause.
• High-Low Voltage Protection: Monitors voltage, stops program if outside safe range.
• Aqua Energie: Energises water for better detergent action.
• CradleWash®: Gentle care for delicate fabrics.
• Powered by Ai: Detects laundry weight, optimizes wash. 'Ai' LED glows. Note: Features available on selected models.

Maintenance and Cleaning

Cleaning the detergent dispenser drawer: Remove residue, wash drawer/siphon with warm water, clean water jets.

Cleaning the filter: Clean more frequently for drain pump life. Open bottom door, drain water, remove foreign objects. Tighten filter, close door. Do not open during program.

Cleaning the water hose mesh filter: Turn OFF taps, disconnect power. Unscrew inlet hose. Remove filter mesh, clean with brush. Reassemble. Turn ON tap, check for leaks. Note: Dirt/sediments affect wash quality and inlet valve.

Use of descalant: Minimum after 24 months, or as per water hardness. Use one packet. Do not use with Tub Clean.

Chapter 4: Useful Information

Troubleshooting

SYMPTOM Program does not start:

• Probable Cause: Power OFF, cord loose, program not selected, Start/Pause not pressed, tap OFF, door not closed.
• Solution: Ensure power ON, plug in, select program, press Start/Pause, turn tap ON, close door firmly.

SYMPTOM Washing machine door does not open:

• Probable Cause: Machine in operation, Child Lock active.
• Solution: Pause program, wait ~2 min. Door cannot open if water level/temp is high. Deactivate Child Lock, wait ~2 min.

SYMPTOM Water does not enter into machine. Detergent not being flushed into the drum:

• Probable Cause: Tap OFF/low pressure, door not closed, inlet hose bent/clogged, sieve/inlet valve clogged.
• Solution: Turn tap ON, close door firmly, check/straighten hose, clean sieve/valve.

SYMPTOM Suds escaping from detergent dispenser tray. Excessive foam in drum. Detergent residue on clothes:

• Probable Cause: Wrong detergent, excessive detergent, overloading, cold wash, low water pressure.
• Solution: Use front-load detergent, reduce dosage, do not overload, use hot wash, ensure normal water pressure.

SYMPTOM Water leakage from machine:

• Probable Cause: Inlet hose connection loose, filter not tightened, inlet hose leaking.
• Solution: Check/tighten connections, contact IFB Care.

SYMPTOM Machine does not drain:

• Probable Cause: Filter clogged, drain hose end too high, drain hose kinked/clogged.
• Solution: Clean filter, ensure drain hose height (1m-ground level), clean/straighten hose.

SYMPTOM Machine does not spin or clothes stay wet:

• Probable Cause: Load too small/unbalanced, overloading, filter clogged, excessive foaming detergent.
• Solution: Add items to balance load, rearrange load, check/clean filter, use recommended detergent.

SYMPTOM Machine vibrates more during spinning:

• Probable Cause: Machine not levelled, filter partially clogged, unbalanced load.
• Solution: Level machine, unclog filter, add items to balance load.

SYMPTOM Motor noise: It is normal for noises to be heard.

SYMPTOM Pump noise: Normal during start/drain. Check for clogged filter.

SYMPTOM Program cycle time delayed: Normal due to load, water pressure, temp, power supply. Unbalanced load may cause redistribution attempts.

SYMPTOM Poor soil removal:

• Probable Cause: Incorrect detergent dosage, cold wash, load size, stains, mix of soiled/lightly soiled items.
• Solution: Use correct detergent, hot wash, correct load size, pre-treat stains, separate items.

SYMPTOM Blue stains on clothes:

• Probable Cause: Excessive/cheap fabric additives.
• Solution: Do not overfill softener, do not pour directly on fabric.

SYMPTOM Black or grey marks on clothes:

• Probable Cause: Less detergent/hard water, clothes with existing stains.
• Solution: Use correct detergent/dosage, do not mix good clothes with stained ones.

SYMPTOM Yellow or brown rust stains:

• Probable Cause: Dirty incoming water.
• Solution: Run water for minutes before starting. Use rust remover safe for fabrics for discolored loads.

SYMPTOM Residue of detergent:

• Probable Cause: Overloading, excessive detergent, cold wash program.
• Solution: Do not overload, use proper detergent amount, use hot wash.

SYMPTOM Error LED flashes 1 time, repeats after 3 secs:

• Probable Cause: Door not closed/locked, door not unlocking.
• Solution: Close door firmly. Cancel program, switch OFF, wait 2 min. Contact IFB Care if persists.

SYMPTOM Error LED flashes 2 times, repeats after 3 secs:

• Probable Cause: Water tap OFF, low water pressure, sieve/filter blocked, inlet hose bent/damaged.
• Solution: Turn tap ON. Machine restarts with water supply. Clean sieve filter. Check/replace hose.

SYMPTOM Error LED flashes 3 times, repeats after 3 secs:

• Probable Cause: Water not drained, filter clogged, exhaust hose clogged/bent.
• Solution: Press Start/Pause to restart drain. Switch OFF, drain water, clean filter. Clean exhaust hose.

SYMPTOM Error LED flashes 4 times, repeats after 3 secs:

• Probable Cause: Laundry load is unbalanced (small loads, e.g., jeans, towels).
• Solution: Add 1-2 similar items to balance load, rearrange for proper spinning.

SYMPTOM Error LED flashes 5 times, repeats after 3 secs:

• Probable Cause: Input voltage is high or low.
• Solution: Machine will start automatically when voltage is safe. Contact electrician if persists.

SYMPTOM Error LED flashes 7 times, repeats after 3 secs:

• Probable Cause: Water temperature is above 60°C at start of program.
• Solution: Start new/drain program, or cancel, switch OFF, wait, restart. Contact IFB Care if persists.

SYMPTOM Error LED flashes 8 times, repeats after 3 secs:

• Solution: Cancel program, switch OFF, wait, restart. Turn OFF tap, cancel, switch OFF, contact IFB Care.

Technical Specifications

Warranty and Installation Information

Warranty - Customer Copy

Fields for Model, Serial No, Dealer's Name, Date of Purchase, Customer's Name, Address, Phone, Email, Motor Serial No.

Service Record

Table for Complaint, Comments, attended by, Date.

Installation Report

Fields for Model, Serial No, Customer's Name, Phone, Address.

Installation Check Points: Machine delivered on, Machine installed on.

Service Engineer Checks:

• Explained procedure for cleaning coin trap/rubber sleeve/inlet hose filter? (✅/❌)
• Explained common error codes? (✅/❌)
• Explained unbalance error in Spin Mode? (✅/❌)
• Explained program selection, options, indicators, buzzer? (✅/❌)
• Explained troubleshooting? (✅/❌)
• Checked: Inlet hose, DD tray, Drain hose, drain hose height, machine on trolley, genuine IFB trolley? (✅/❌)
• Warranty terms explained? (✅/❌)
• Earthing available? (✅/❌)
• Plug point 16 Amp, 220-240 V AC with MCB available? (✅/❌)
• Advised to turn OFF machine after use? (✅/❌)
• Input water pressure as per requirement? (✅/❌)
• Input water pressure at point? (Bar)
• Machine levelling procedure explained? (✅/❌)
• Rat protection mesh installed? (✅/❌)
• DD tray chambers explained? (✅/❌)
• Safety instructions explained? (✅/❌)
• Display function explained? (✅/❌)

Note: MCBs and proper earthing are critical.

Customer's Response: Installation person courteous/helpful, experience rating.

Engineer Signature: _______________ Date: ________ Time: ________

Customer Signature: _______________ Date: ________