Hisense QUICK SETUP GUIDE

Support Information

Congratulations on the purchase of your Hisense TV! For more information about Hisense, contact us using the support info below.

The model and serial number of the TV is located on the back and/or on one side of the TV. Record this information if you need service.

MEXICO IMPORTER: Hisense Mexico S. de R.L. de C.V., Blvd. Miguel de Cervantes Saavedra No 301, Torre Norte Piso 2, Col. Ampliación Granada, Miguel Hidalgo, Ciudad de México, C.P. 11520

Disclaimer

Subscriptions or other payments may be required to access content through some applications. Some or all of the included or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of included applications or other reasons outside of Hisense's control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such Disclaimer without any claim on Hisense at any time.

Find what you want

This TV is equipped with this quick setup guide and embedded E-Manual (Settings > System > Advanced System > E-Manual). On the website (www.hisense.com), you can get the User Manual.

E-Manual support functions

• QR Code: Scan to open the E-Manual on your mobile device.
• Search: Find the help you are looking for.

This Quick Setup Guide supports the following models:

85UX

What's in the box

Your Hisense TV comes with the following items:

• TV
• power cord
• remote control
• 2 base stands
• Quick Setup Guide (this document)
• 1 set of AAA(1.5Vcc) batteries
• Important Safety Information and Warranty Card
• 4 screws

NOTE: If you need the AV adapter cable, please contact Hisense and they will send it to you for free.

IMPORTANT: To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.

• Please check foam for accessories before discarding.
• Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
• Antes de desechar la espuma, asegúrese de retirar todos los accesorios.

Disclaimer: This Quick Setup Guide is intended as a general guideline to help you set up your TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.

Getting started

Step 1. Attach stand or mount

Before you start using your TV, attach your TV stand or mount it on the wall.

CAUTION:

• Disconnect the AC power cord before installing a stand or a wall mount bracket.
• The LED display on your TV is fragile. Make sure the TV screen is not scratched or damaged by hard objects or from pressure.
• After the installation is complete, make sure the TV is steady on a table or firmly attached to a wall mount, before removing all protective film, if any.

Attach the TV stand

Follow the illustrations and textual instructions below to complete the installation steps. Two people and above are required.

1. Remove buckles on the upper box. Take out stands, screws and upper cushions. Place cushions up side down. The distance between the two cushions should be 60-80cm.
2. One person holds the TV from the front side, the other person inserts the base stands into the bottom slots on your TV. Use the screws provided to secure each base stand tightly.

Note: If your table is long enough to place the TV on top of, then insert the stands into the screw holes 'A' that are shown in the illustration. If your table is NOT long enough, then insert the stands into the screw holes 'B' that are shown in the illustration. Note that these two installation methods types cannot be mixed.

Illustration Description: Diagrams showing how to attach the base stands to the TV, with two options for screw holes ('A' and 'B') depending on table length. Screws are M5x16.

3. Two people stand on each side of the TV. Hold the side of the TV with one hand and hold it under with another hand. Lift and move the TV vertically to the left and right upper cushions. Do not pinch the screen when hold the TV.

Illustration Description: Diagram showing the TV being lifted and placed onto the upper cushions, with text indicating "The TV goes straight up".

Attach the wall mount bracket (not included)

Before you begin the third-party manufacturer instructions, be sure to do the following things:

1. Keep the television vertically on the upper cushions.
2. Remove the TV stand if you have already attached it.
3. Place spacers (not included) in the corresponding bracket holes.

Illustration Description: Diagram showing a wall mount bracket being attached to the back of the TV, with labels for "Spacer (not included)", "Bracket (not included)", and "Screw (not included)".

CAUTION:

• Follow instructions provided with the wall mount bracket. If it is not correctly mounted, the TV may fall and cause property damage or personal injury.
• When you attach the mount, be sure to use spacers (provided by the third-party manufacturer) between the TV and the bracket.
• To prevent internal damage to the TV and to ensure it is mounted securely, be sure to use fixing screws (not included) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover.

Illustration Description: Diagram showing a side view of the wall mount bracket attached to the TV, indicating the 9.5 - 11.5 mm screw length and the "Rear cover of the TV".

• Hisense does not recommend hanging the TV on a slanted wall. When wall mounting, make sure your television remains parallel to the wall and does not lean forward.

Illustration Description: Diagram showing a TV mounted on a wall, with text indicating "Vertical surface" and "TV screen".

NOTE:

• If installed on a ceiling or slanted wall, or if the television installed is not parallel to the wall, the television may fall and result in property damage or severe personal injury.
• If you have additional questions, please contact the wall mount manufacturer or the retailer from which you purchased the TV.
• The diameter and length of the screws differ depending on the wall mount bracket model.
• The weight of the TV is large. When hanging on the wall, pay attention to the wall having a certain strength to support.

Step 2. Connect devices to your TV

Check to ensure that you have connected the right cables for the right ports securely. Loose connections can affect the quality of the picture image and color.

Illustration Description: Diagrams showing the front and back of the TV with various ports labeled.

TV Front

• Power indicator
• Power button(Standby/Source)

TV Back

• Power Input

Power indicator

The light is white in standby mode.

Power button (Standby/Source)

• When the TV is in standby mode, quick press the power button, and the TV will be turned on.
• When the TV is on, quick press the power button to call up the menu: Quick press to change the selection. Long press to confirm your selection.

Illustration Description: Diagram showing the back panel of the TV with ports labeled: DC 5V 0.5A(MAX), RESET, USB 1, USB 2, LAN, HDMI 1, HDMI 2, HDMI 3(eARC), HDMI 4, AV IN, DIGITAL AUDIO OUT, SERVICE, ANT/CABLE.

Step 3. Get to know controls

Control on the TV

Illustration Description: Diagram of the front view of the TV, showing the Microphone, Power indicator, Voice indicator, and the Google Assistant control button (labeled with III and OFF).

The Google Assistant can answer your questions or help you change TV configuration. Before using this function, connect the TV to the Internet and sign in your Google account. When you turn on the TV for the first time, you can select "Set up Google TV" to sign into a Google Account by the setup guide. If you select "Set up basic TV", you can also set it later by pressing to select "Set up Google TV".

• How to use the Google Assistant function via the control button on your TV:
  1. Switch the button to [?️] to turn on the Google Assistant.
  2. Pair the remote first, press [▶️] button to select "Yes, I'm in".
  3. Start a conversation by saying "Hey Google", and the dialog bar appears at the top of the TV screen. At the same time, voice indicator illuminate.
  4. Continue speaking, such as "What's the weather" or "volume up”.
• Screenless Mode

  Talk to the Google Assistant even when the screen is off. In Screenless Mode, the Google Assistant is always available to help even when the screen is not on. Just say "Hey Google".

  This feature will affect standby power consumption. To turn it off, go to Settings > System > Advanced System > Screenless Mode.

NOTE: The Google Assistant and some features are available on limited country/region/language.

Get your remote ready

The following table shows the buttons on your remote control and describes what they are for.

NOTE:

• Buttons listed here are for reference only. Actual remote control may vary depending on model, country.
• Pressing the button in different scenarios will have different responses.

Insert the batteries

1. Take off the back cover to open the battery compartment of the remote control.
2. Insert two AAA(1.5Vcc) size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
3. Restore the battery compartment cover.

Important information about the remote and batteries

• Discard batteries in a designated disposal area. Do not throw them into a fire.
• Remove old batteries immediately to prevent them from leaking into the battery compartment.
• If you do not intend to use the remote control for a long time, then remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable (NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
• Call Hisense Support Center immediately on the support website.

Remote control range information

• The remote control can work at a distance of up to 26 feet (792.5 cm) in front of the TV set.
• It can work at a 30 degree horizontal or vertical angle.

Pairing the remote control

1. Pair the remote to the TV after you power it on for the first time; there will be instructions on how to pair the remote.
2. If your remote fails to pair with TV, keep the remote within 10 feet (304.8 cm) from the TV, press and hold the [⬅️] button and [?] button at the same time for at least 3 seconds to start pairing.
3. If the remote pairs successfully, a confirmation will display on the screen. If it does not pair successfully, an unsuccessful message will display. Repeat step 2, or you can check the Bluetooth is set On by pressing [⚙️] button to select Settings > Remotes & Accessories > Bluetooth to On.

NOTE:

• If an unknown error occurs with the remote, it could have been caused by interference. Try to remove what's causing the interference and pair the remote again.
• If an unknown error occurs with the remote control while the battery power is normal, you can take out the batteries and press any key for 1~2 seconds, and insert them back. The remote control can work normally.
• The remote cannot be paired to the TV while the TV is in the standby mode.

Step 4. Power on the TV

Connect your power cord to the TV and plug it into a power outlet. Your TV will display a launch screen showing the Hisense logo.

Illustration Description: Diagram showing a power cord connected to the TV and plugged into a wall outlet.

Step 5. Complete the first-time setup

The first time you turn on your TV, there is a guided setup to make it easy to connect your TV to the Internet and complete the setup of your TV.

Step 6. Establish a network connection

1. Press the [⚙️] button on the remote, and select Settings to enter the Settings menu.
2. Select Network & Internet.

Establish a wired network connection

Illustration Description: Diagram showing a wired network connection setup, including an external modem, IP sharer (router), and TV JACK, connected with LAN cables.

Establish a wireless network connection

Illustration Description: Diagram showing a wireless network connection setup, including a wireless router with DHCP and a TV set with a built-in wireless LAN adapter, connected via a LAN cable.

And setup is done, congratulations!

Now that you've completed the first-time setup, enjoy your TV!

Text-to-Speech (TTS) and Video Description functionalities on TV

Text-to-Speech (TTS) and Video Description can help you to navigate the menus on the screen and hear an audio description of relevant programs. Text-to-Speech can convert written text into voice to help visually impaired people listen to the information they are unable to read. In addition, the Video Description has an audio narration added to certain programs that will describe the main visual elements which visually impaired users may not be able to see.

Follow the steps below to enable the functions:

1. Press the [⚙️] button on your remote to select Settings.
2. Next, select System to enter the Accessibility menu.
3. Select TalkBack to turn the Menu Audio on or off by selecting the appropriate choice that is presented.

Or you can:

1. Press the [ INPUT ] button on your remote, select TV.
2. Next, Press the menu button to select Video Description to turn Video Description on or off by selecting the appropriate choice that is presented.

Text-to-Speech(TTS) and Audio Description functionalities on Google TV - Hisense USA (hisense-usa.com)

Illustration Description: Two QR codes are displayed.

Troubleshooting

If you are having trouble with your TV, first try turning it off and on again. If this does not fix the problem, check the tips in the following table. If your problem is not listed in the following table, then contact Hisense at one of the phone numbers on page before.

Product specifications

Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or otherwise.

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

Certification and compliance

NOTE: The following warnings only apply to products with such certification.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with radio frequency exposure limits set forth by the Innovation, Science and Economic Development Canada for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the device and the user or bystanders.

This device must not be co-located or operating in conjunction with any other antenna or transmitter.

Declaration of conformity

• Trade Name: Hisense
• Model: 85UX
• Responsible Party: Hisense USA Corporation
• Service Address: 105 Satellite BLVD Suite I, Suwanee, GA 30024
• Service Phone Number: 1-888-935-8880