User Manual M5-1C/2C/3C-120W(EN)

Introduction

This device is a smart physical wall switch. After pairing it with the eWeLink App, you can turn on/off the connected devices via your smartphone wherever you are, schedule its on/off, share it with your families to control together, etc.

• ? Remote Control
• ⏱️ Single/Countdown Timing
• ?️ Voice Control
• ? Share Control
• ✨ Smart Scene

• ⚙️ Inching Mode
• ? Camera Linking
• ? Group Control
• ? History Operation Record
• ? LAN Control

Specifications

Installation

1. Power off

   ?❌ Before starting installation, ensure the power is turned off.

   *Please install and maintain the device by a professional electrician. To avoid electric shock hazard, do not operate any connection or contact the terminal connector while the device is powered on!

2. Wiring instruction

   1C Model:

   The diagram shows a single-gang switch. Live wire (L) connects to terminal L, Neutral wire (N) to terminal N. The load wire for the first circuit (L1) connects to terminal L1.

   2C Model:

   The diagram shows a two-gang switch. Live wire (L) connects to terminal L, Neutral wire (N) to terminal N. Load wires for the first and second circuits (L1, L2) connect to terminals L1 and L2 respectively.

   3C Model:

   The diagram shows a three-gang switch. Live wire (L) connects to terminal L, Neutral wire (N) to terminal N. Load wires for the first, second, and third circuits (L1, L2, L3) connect to terminals L1, L2, and L3 respectively.

   *To ensure the safety of your electrical installation, it's essential either a Miniature Circuit Breaker (MCB) or a Residual Current Operated Circuit Breaker (RCBO) with an electrical rating of 10A (1C,2C), 6A (3C) has been installed before the M5–120W.

   *Make sure all wires are connected correctly.

3. Power on

   After powering on, the device will enter the Pairing Mode by default during the first use, and the LED indicator flashes in a cycle of two short and one long.

   *The device will exit the Pairing Mode if it is not paired within 10mins. If you want to enter this mode again, please long press the button for 5s until the LED indicator flashes in a cycle of two short and one long and then release.

Add Device

This device can be added using two methods: Matter Pairing or eWeLink App Pairing.

Method 1: Matter Pairing

Open a Matter-compatible App (e.g., Alexa App, Google Home App, or Apple Home App, etc.) to scan the Matter QR code on the Quick Guide or the device itself to add the device.

Compatible Apps:

• [Alexa logo] Add to Alexa via Matter
• [Google Home logo] Add to Google via Matter
• [Apple Home logo] Add to Apple via Matter

Method 2: eWeLink App Pairing

1. Download the "eWeLink" App

   Please download the "eWeLink" App from Google Play Store or Apple App Store.

   The app features a search icon and the eWeLink logo.

2. Add device

   1. In the eWeLink app, navigate to 'My Home' and tap 'Add Device'. The screen shows a finger tapping a 'Scan' button.
   2. Scan the QR code on the device.
   3. Follow the wiring instructions (ensure power is disconnected in advance and consult an electrician if needed).
   4. Power on the device.
   5. Long press the button for 5 seconds.
   6. Check Wi-Fi LED indicator flashing status (Two short and one long).
   7. In the app, select "Add Device".
   8. Search for the device and start connecting. The app shows a scanning process.
   9. Select the "Wi-Fi" network and enter the password.
   10. Device "Added completely". The screen shows "Added successfully!".

Troubleshooting

Device Network Changing

Change the device's network by navigating to "Wi-Fi Settings" in the "Device Settings" page on the eWeLink App.

Device Factory Reset (Dual Ecosystem)

• After "Delete the Device" in the eWeLink App:
• For devices previously successfully added to eWeLink, perform a new pairing using a different eWeLink account.
• For devices previously successfully added in Matter, perform a new Bluetooth Pairing through Matter.

FAQ

Fail to pair Wi-Fi devices with eWeLink APP

1. Make sure the device is in pairing mode. The device will automatically exit the pairing mode if not paired within 10mins.
2. Please turn on the location service on your mobile phone and give the permission. Location information permission is used to obtain Wi-Fi list information. If you tap "Disable", the device will not be added.
3. Make sure your Wi-Fi network runs on the 2.4GHz band.
4. Make sure you entered a correct Wi-Fi SSID and password, with no special characters contained. A wrong password is a very common reason for pairing failure.
5. You may get the device close to the router for a good signal transmission while pairing.
6. Please try to pair the device in the compatible mode.

Wi-Fi devices "Offline" issues

Please check the following issues by the Wi-Fi LED indicator status:

The LED indicator blinks once every 2s means you fail to connect to the router:

1. Maybe you entered a wrong Wi-Fi SSID and password.
2. Make sure your Wi-Fi SSID and password don't contain special characters, for example, Hebrew or Arabic characters. Our system can't recognize these characters, so it fails to connect to the Wi-Fi.
3. Maybe your router has a lower carrying capacity.
4. Maybe the Wi-Fi signal strength is weak. Your router is too far away from your device, or there may be some obstacles between the router and the device so that the signal transmission is blocked.
5. Be sure that the MAC of the device is not on the blacklist of your MAC management.

The LED indicator flashes twice on repeated means you fail to connect to the server:

1. Make sure the Internet connection is normal. You can use your phone or PC to connect to the Internet, and if you fail to access, please check the availability of the Internet connection.
2. Maybe your router has a low carrying capacity. The number of devices connected to the router exceeds its maximum value. Please check the maximum number of devices that your router can carry. If the number of connected devices exceeds the maximum value, please delete some devices or change to a larger router and try again.
3. Please contact your ISP and confirm our server address is not shielded.

Compliance Information

FCC compliance statement

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• — Reorient or relocate the receiving antenna.
• — Increase the separation between the equipment and receiver.
• — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• — Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Notice (Canada)

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003(B).

This device complies with RSS-247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.

French Translation: L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Cet appareil numérique de la Classe B conforme à la norme NMB-003(B) du Canada. Cet appareil est conforme à la norme RSS - 247 d'Industrie Canada. Le fonctionnement est soumis à la condition que cet appareil ne provoque pas d'interférences nuisibles.

ISED Radiation Exposure Statement (Canada)

This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

French Translation: Cet équipement est conforme aux limites d'exposition aux rayonnements de la ISED établies pour un environnement non contrôlé. Cet équipement doit être installé et fonctionner à au moins 20cm de distance d'un radiateur ou de votre corps. Cet émetteur ne doit pas être co-localisé ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.

SAR Warning

Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm between the antenna and the body of the user.

French Translation: Dans des conditions normales d'utilisation, cet équipement doit être maintenu à une distance d'au moins 20 cm entre l'antenne et le corps de l'utilisateur.

WEEE Warning

♻️ WEEE Disposal and Recycling Information: All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

French Instructions: Cet appareil et ses accessoires se recyclent. Points de collecte sur www.quefairedemesdechets.fr. Privilégiez la réparation ou le don de votre appareil!

EU Declaration of Conformity

Hereby, Shenzhen Sonoff Technologies Co., Ltd declares that the radio equipment type [M5-1C-120W, M5-2C-120W, M5–3C–120W] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://sonoff.tech/compliance/

Packaging Information (Italian):

RACCOLTA DIFFERENZIATA (Separate Collection): Verifica le disposizioni del tuo Comune. Separa le componenti e conferiscile in modo corretto. (Check your municipality's regulations. Separate components and dispose of them correctly.)

Manufacturer Information

Manufacturer: Shenzhen Sonoff Technologies Co., Ltd.

Address: 3F & 6F, Bldg A, No. 663, Bulong Rd, Shenzhen, Guangdong, China

ZIP code: 518000

Website: sonoff.tech

Service email: support@itead.cc

Made in China

[CE logo] [FCC logo] ♻️ ? ⚠️ 10 22 PAP