Mi Smart Home Hub

Product Overview

The Mi Smart Home Hub is a SmartHome control center that can connect to Wi-Fi, Zigbee, and Bluetooth devices. The hub and other devices can be freely combined into a flexible and diverse system for remote control of mobile phones and smart home devices. You can control every aspect of your smart home, such as turning on lights when opening doors, turning off devices when leaving home, detecting and notifying abnormal events, and so on.

Note: This product is intended for indoor use only.

Button Functions:

• Power Button:
  • Long press for 10 seconds: Network Reset
  • Press 10 times: Factory Reset

Indicator & Buzzer Description

Installation

1. Choose Placement: Select the location for the hub.Note: It is recommended to place the hub 2-6 meters away from the router to which it will connect. Ensure there are no metal obstacles between the hub and the router.
2. Power Connection: Connect the hub to a power source using a 5V 1A or 5V 2A adapter and a power cable. Overvoltage may cause the hub to malfunction.
3. Initial Setup: After connecting the hub to the power supply, it will enter connection standby mode, and its indicator will change from orange to flashing orange. The hub can now be connected to the Mi Home / Xiaomi Home app.

Connect with the Mi Home / Xiaomi Home App

This product works with the Mi Home / Xiaomi Home app*. Control your device and interact with other smart devices using the Mi Home / Xiaomi Home app. Scan the QR code to download and install the app. If the app is already installed, you will be directed to the connection setup page. Otherwise, search for 'Mi Home / Xiaomi Home' in the App Store to download and install it. Open the Mi Home / Xiaomi Home app, tap the top right, and follow the instructions to add your device.

* The app is referred to as Xiaomi Home in Europe (excluding Russia). The app name displayed on your device should be taken as the default.

Note: Ensure your phone is connected to a 2.4 GHz Wi-Fi network before adding the hub. Keep your phone as close to the hub as possible for a better connection and ensure both your phone and the hub are connected to the same Wi-Fi network.

If adding the hub fails, long-press the power button for 10 seconds until the indicator turns orange, then try adding it again. Due to app updates, the actual steps may differ. Follow the instructions based on the current version of the app.

Operation with Apple HomeKit

After connecting the hub to the Mi Home / Xiaomi Home app, scan the HomeKit code on the hub or in the user manual, or enter it manually. Follow the on-screen instructions to complete the setup. Once successfully added, you can control the hub in the Apple Home app. Please keep the HomeKit setup code safe.

Notification: Communication between iPhone, iPad, Apple Watch, HomePod, or Mac and the HomeKit-enabled Mi Smart Home Hub is ensured by HomeKit technology.

A customer with an Apple TV (4th generation or newer) with tvOS 10 or later, an iPad with iOS 10 or later, or a HomePod can control HomeKit-enabled accessories while away from home or through automatic triggers like time of day, location, sensor detection, or an accessory's action.

The use of the 'Works with Apple HomeKit' badge means that an accessory has been designed to work specifically with the technology indicated by the badge and has been certified by the developer to meet Apple's performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Adding a Secondary Device

After successfully connecting the hub, please refer to the secondary device's user manual for instructions on how to add it to the hub. If HomeKit is already connected to the hub and the secondary device supports HomeKit, the secondary device will automatically sync with HomeKit after being added to the hub and can be viewed via the Apple Home app. By setting up locations and automations through the Mi Home / Xiaomi Home app, a wide variety of automated controls can be implemented.

Specifications

• Model: ZNDMWG02LM
• Dimensions: 90 x 25 mm
• Rated Input: 5V 1A or 5V 2A
• Operating Temperature: -5°C to 50°C
• Operating Humidity: 0-95% RH, non-condensing
• Wi-Fi Operating Frequency: 2412-2472 MHz
• Max Output Power Wi-Fi: < 20 dBm
• Bluetooth Operating Frequency: 2402-2480 MHz
• Max Output Power Bluetooth: < 13 dBm
• Zigbee Operating Frequency: 2405-2480 MHz
• Max Output Power Zigbee: < 13 dBm
• Wireless Connectivity: Wi-Fi IEEE 802.11 b/g/n 2.4 GHz, Zigbee 3.0, Bluetooth 5.0

CE Mark

Lumi United Technology Co., Ltd hereby declares that the radio equipment type [Mi Smart Home Hub, ZNDMWG02LM] complies with Directive RED 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.mi.com/global/service/support/declaration.html

Usage Note: Under normal use, this equipment should be kept at a distance of at least 20 cm between the antenna and the user's body.

Manufacturer: Made for: Xiaomi Communications Co. Ltd.

Manufacturer: Made by: Lumi United Technology Co. Ltd. (a Xiaomi ecosystem company)

Address: F8. Jinqizhigu office building, No.1 Tangling Rd. Liuxian Ave. Taoyuan Sub-dist. Nanshan Dist. Shenzhen China

For more information, please visit: www.mi.com

Limited Warranty

The Mi Smart Home Hub you have just purchased comes with a Two (2) Year Limited Warranty from Info Quest Technologies. Please read the warranty terms that accompany the product carefully. It is noted that Info Quest Technologies provides technical support for selected Xiaomi products that they import and distribute in the Greek market. These products have specific serial numbers and include a warranty document from Info Quest Technologies. Info Quest Technologies guarantees that during the warranty period, it will cover any malfunctions the product may present, using the methods and means available to it. A prerequisite for the warranty to be valid is that the product is used according to its intended purpose, in accordance with its specifications and characteristics, and under normal conditions.

Warranty Start

The warranty begins from the date of purchase of the product, as proven by a valid receipt or invoice. The warranty is valid provided that:

1. The device's serial number (Serial No) is clearly legible and has not been tampered with.
2. The product sent to Info Quest Technologies service centers is accompanied by its legal proof of purchase – which clearly states the date and type – and a brief description of the fault.

Warranty Void

The warranty ceases to be valid when:

1. The device's serial number (Serial No) has been altered or tampered with.
2. The fault is a result of modifications, improper connection, incorrect installation, or misuse.
3. The fault was caused by an accident, changes in mains voltage, liquid or fire damage, misuse, or negligence.
4. Liquids have entered the product.
5. Defects or damage to the device or its components were caused by improper shipping or transport without adequate packaging.
6. There are visible signs of dropping or tampering with the device, such as scratches, bent screws, cut wires, etc.

Warranty Exclusions

The warranty does not cover:

1. Normal wear and tear of the device's external casing or damage caused by accidents, lightning, water, fire, or improper ventilation.
2. Damage caused to the product by any modifications or settings that do not correspond to the product's technical specifications.
3. Defects or damage from food or liquids, corrosion, oxidation, or use with incorrect voltage.
4. Periodic maintenance and repair or replacement of parts as a result of natural wear.
5. Technician travel expenses for in-home service.
6. Installation of materials or equipment performed by third parties not authorized by Info Quest Technologies.

Transportation Terms and Charges

1. The transportation of Xiaomi products to and from service centers is at the user's responsibility and expense.
2. For product transportation, the original product packaging must be used, which should be kept in excellent condition to avoid any damage during transit. Otherwise, Info Quest Technologies is not liable for any damage to the device during transport.
3. In the event that, after technical inspection, it is determined that the fault is not covered by the warranty for the reasons stated above, the user will be charged for the shipping and technical inspection costs. If the user wishes to have the fault repaired, despite it not being covered by the warranty, the repair costs will be borne by the user.

Other Terms

• Info Quest Technologies is in no case liable to the customer or third parties for any damages, including loss of profits, consequential or other incidental or indirect damages, resulting from the use or inability to use the product.
• The warranty is valid subject to the above terms, which the customer has been made aware of and accepts.
• For any dispute that may arise, the courts of the company's headquarters shall have jurisdiction, and Greek Law shall apply.

Service Centers

• Service Centers: Kifisou Avenue 125-127, Agios Ioannis Rentis, Athens (Entrance from Bikaki 42)
• Technical Support Line: 211 999 1515

The product and packaging bear the following indication.

Refer to the product's declaration of conformity, which can be found at the company's offices, Al. Pantou 25, 176 71, Kallithea, Athens, for the relevant CE indication, or on the website www.xiaomi-greece.gr

Device Disposal

If the product or its packaging displays the disposal symbol, the product should not be discarded with regular household waste. It must be handed over to the appropriate collection point for the recycling of electrical and electronic equipment. Uncontrolled disposal of such products may have harmful consequences for the environment and human health. For more information regarding the recycling of this product, you can contact your municipality, the household waste collection service, or the store from which you purchased the product.