Bestway SaluSpa Madrid Airjet Plus Owner's Manual

Contents

• Important Safety Instructions
• Pre-Setup Check List
• Installation
• Set-Up Instruction in Winter
• Using the Spa
• Maintenance
• Disassembly and Storage
• Troubleshooting
• Error Codes

Important Safety Instructions

WARNING

When using this electrical equipment, basic safety precautions should always be followed, including the following:

READ AND FOLLOW ALL INSTRUCTIONS.

WARNING

• To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
• A wire connector is provided on this unit to connect a minimum 8 AWG (8.37 mm²) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5 m) of the unit.

DANGER - Risk of injury.

• a) Replace damaged cord immediately.
• b) Do not bury cord.
• c) Connect to a grounded, grounding type receptacle only.

WARNING

This product is provided with a ground-fault circuit-interrupter integrated with the power plug at the end of the cord. The GFCI must be tested before each use. With the product operating, push the test button on the GFCI and the product should not operate. Push the reset button on the GFCI and the product should now operate normally. When the product fails to operate in this manner, there is a ground current flowing indicating the possibility of an electrical shock. Disconnect the power until the fault has been identified and corrected.

DANGER - Risk of Accidental Drowning.

Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.

DANGER - Risk of Injury.

The suction fittings in this spa are sized to match the specific water flow rated by the manufacturer. To replace the suction fittings or the pump, be sure that the flow rates are compatible. Never operate spa if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.

DANGER - Risk of Electric Shock.

Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8 AWG (8.37 mm²) solid copper conductor to the wire connector on the terminal box that is provided for this purpose.

DANGER - Risk of Electric Shock.

Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m) of a spa.

WARNING - To reduce the risk of injury:

• a) The water in a spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
• b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C).
• c) Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices varies.
• d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
• e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
• f) Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.

TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.

WARNING: Water attracts children; Always attach a spa cover after each use.

TO REDUCE THE RISK OF INJURY: Never add water that is higher than 104°F (40°C) into the Spa.

CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS.

CAUTION:

We strongly recommend not to unfold and inflate the spa if the ambient temperature is below 59°F (15°C). We suggest inflating the spa indoors, and then continuing set up outdoors. If the outdoor temperature is lower than 42.8°F (6°C), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 42.8°F(6°C) and 50°F (10°C) to prevent damage, such as water freezing in the pipes or the circulation system.

IMPORTANT:

If the Freeze Shield™ system isn't working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 42.8°F (6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure.

CAUTION:

• Do not use the spa alone.
• Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.

CAUTION:

To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.

CAUTION:

Immediately leave spa if the user feels uncomfortable or sleepy.

NOTE:

Please examine equipment before use. Notify Bestway® at the customer service address listed on this manual for any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you had intended to purchase.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation.

To ensure compliance, operations at closer than this distance is not recommended. Limited by local law regulations, version for North America does not have region selection option.

ASSEMBLY: THE PROVIDED WARNING LABEL

! WARNING

REDUCE THE RISK OF ELECTROCUTION

1. NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF SPA.

REDUCE THE RISK OF CHILD DROWNING

1. SUPERVISE CHILDREN AT ALL TIMES.
2. ATTACH SPA COVER AFTER EACH USE.

REDUCE THE RISK OF OVERHEATING

1. CHECK WITH A DOCTOR BEFORE USE IF PREGNANT, DIABETIC, IN POOR HEALTH, OR UNDER MEDICAL CARE.
2. EXIT IMMEDIATELY IF UNCOMFORTABLE, DIZZY, OR SLEEPY. SPA HEAT CAN CAUSE HYPERTHERMIA AND UNCONSCIOUSNESS.
3. SPA HEAT IN CONJUNCTION WITH ALCOHOL, DRUGS, OR MEDICATION CAN CAUSE UNCONSCIOUSNESS.

WHEN PREGNANT, SOAKING IN HOT WATER FOR LONG PERIODS CAN HARM YOUR FETUS. MEASURE WATER TEMPERATURE BEFORE ENTERING.

1. DO NOT ENTER SPA IF WATER IS HOTTER THAN 100°F(38°C)
2. DO NOT STAY IN SPA FOR LONGER THAN 10 MINUTES.

NOTE: The warning label must be posted near your spa in a readable position during using your spa.

Pre-Setup Check List

PARTS CHECKS

Please examine equipment before use. Notify Bestway® customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you had intended to purchase. For reference please use the diagrams below.

MADRID AIRJET PLUS S100205 (60132)

71" x 26" / 1.80 m x 66 cm

Parts List:

01 P06093 (1), 02 P05339 (1), 03 P06107 (1), 04 54123GASS17 (1), 05 P6931ASS16 (1), 06 P05343 (1), 07 P05345 (1), 08 P05524 (2), 09 F4C009B-02ASS17 (1), 10 P00217 (1), 11 P05320 (6), 12 (2), 13 P61726ASS18 (1), 14 P61727ASS18 (1), 15 P05346 (1), 16 P6609ASS16 (1)

Installation

SET-UP INSTRUCTION IN WINTER

It is important to follow these suggestions if you are setting up the spa during the winter period. This will prevent damage to the PVC material and extend the life of your product drastically.

• If the ambient temperature is below 50°F (10°C), we suggest keeping the package indoor where the temperature is above 59°F(15°C) for at least 2h before inflation. This will make the spa liner more flexible and easier to set up.
• Open the package in the same room where the temperature is above 59°F(15°C), and inflate the spa using the spa heater.
• Position the spa liner outdoor in the desired position, connect the spa heater and fill with water.

Important:

The water temperature used to fill the spa must be above 42.8°F(6°C), otherwise when you begin to operate with the spa heater, the E03 alarm will appear.

Important:

If the Freeze Shield™ system isn't working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 42.8°F (6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure. When you assemble the spa, the automatic warm function will turn on. In this condition, the spa can be used when the temperature is lower than 42.8°F(6°C).

[Diagram showing spa setup with temperature considerations]

Using the Spa

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F(37°C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat, failure to recognize the need to exit spa or hot tub, unawareness of impending hazard, fetal damage in pregnant women, physical inability to exit the spa or hot tub, and unconsciousness resulting in the danger of drowning.

WARNING – The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia.

WARNING: WATER TEMPERATURE IN EXCESS OF 100°F(38°C) CAN BE INJURIOUS TO YOUR HEALTH.

[Diagram of control panel with labeled buttons A-J]

A. LOCK/UNLOCK BUTTON: The pump has a 5-minute auto-lock, this light will turn on. To lock or unlock the pump, place a finger over the lock/unlock button for 3 seconds.

B. POWER-SAVING TIMER BUTTON: Designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa. This way, you can enjoy your spa at the time you desire, without needing to leave the heater on at all times.

STEP 1: Set the heating duration

1. Press the [heating duration button] until the LED starts to flash.
2. Press the [increase] or [decrease] button to adjust the heating duration (From 1-999 hours).
3. Press the [confirm button] again to confirm the heating duration.

STEP 2: Set the number of hours FROM NOW when the heater will activate

1. After setting the heating duration, the LED starts to flash.
2. Press the [increase] or [decrease] button to adjust the hours until time of activation (From 0-999 hours).
3. Press [confirm button] again or simply touch nothing for 10 seconds to confirm the setting. The LED will light steadily, and the countdown to heater activation will begin.

To modify the timer settings: Press the [timer button] and use the [increase] or [decrease] button to adjust.

Cancel the setting: Press the [timer button] for 2 seconds.

NOTE: After setting, the screen flashes the current temperature and time alternately.

NOTE: Timer adjustment (amount of time with the heater ON) may be set from 1 to 999 hours; Reservation time adjustment (the number of hours FROM NOW when the heater will begin to function) may be set from 0 to 999 hours. If the timer is set at 0 hour, the heating system will activate immediately.

Note that the timer is one time per use - the user sets the duration of the heating cycle, and how many hours from now the heating cycle begins. The timer does NOT repeat until reset.

C. HEAT BUTTON: Use this button to activate the heating system. When the light above the heat button is red, the heating system is activated. When the light is green, the water is at the set temperature and the heating system is at rest.

D. MASSAGE SYSTEM BUTTON: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The light above the Massage System Button displays red when activated.

IMPORTANT:

Do not run the Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage to the cover and bodily harm.

NOTE: Heat and massage system work together to create a warm massage experience.

2-LEVEL MASSAGE REGULATION: Push once for the full power massage, push again to stop, push again for lower power massage, and push again to shut off.

E/G. TEMPERATURE ADJUSTMENT BUTTONS: Pressing the [increase temperature] or [decrease temperature] buttons will cause the LED to flash. When it is flashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.

NOTE: The default temperature is 95°F(35°C).

NOTE: Temperature adjustment ranges from 68°F (20°C) to 104°F(40°C).

F. ON/OFF BUTTON: Press this button for 2 seconds to active the control panel buttons and the light turns to green. Press this button for 2 seconds to turn off all currently activated functions.

H. CELSIUS/FAHRENHEIT TOGGLE: The temperature can be displayed in either Fahrenheit or Celsius.

I. WATER FILTER BUTTON: This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.

J. Wi-Fi activation: For more information, please refer to Wi-Fi operation instructions.

POWER-SAVING TIMER LED:

• This flashing LED means you are setting the heating duration. The light will be on when the heating function starts to work.
• This flashing LED means you are setting the number of hours FROM NOW when the heater will activate. When the light is on, the Power-Saving Timer function is set.

NOTE: The WATER HEATER rate may change in the conditions below:

• When the outdoor temperature is below 59°F (15°C).
• If the cover is not in position when the heating function is activated.

NOTE: To display the current water temperature, run the filter system for at least a minute.

The water temperature as tested by an external thermometer may vary from the temperature as displayed on the spa panel by as much as approximately 35.6°F(2°C).

Winter Use Instructions

[Diagram illustrating Freeze Shield™ system operation]

• You can keep the spa on during winter when the temperature is lower than 42.8°F (6°C). The Freeze Shield™ system automatically keeps the water temperature between 42.8°F (6°C) and 50°F(10°C), and it will prevent the water from freezing.

Important:

If the water temperature is below 42.8°F(6°C), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 42.8°F (6°C) and 50°F (10°C) to prevent damage, such as water freezing in the pipes or the circulation system.

Important:

If the Freeze Shield™ system isn't working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 42.8°F (6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure.

Any damage as a result of using the spa in these conditions is the responsibility of the customer. Do not use the spa when the ambient temperature reaches 14°F(-10°C).

IMPORTANT

To reach 104°F(40°C), the heating duration required is based on the starting water temperature and ambient temperature, the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

• Be sure to cover the spa with the spa cover whenever the heating function is activated. Leaving the spa uncovered will increase the heating duration required.
• When the spa is assembled with water, do not switch off the spa heater if the temperature is lower than 42.8°F(6°C).

Power Rate

Bestway Smart Hub™ Connection Guide

Download Bestway Smart Hub™ App from the Apple Store/Google Play Store.

NOTE: The device can only be connected to one mobile phone at a time. If you need to connect to another mobile phone, press the Wi-Fi button for 3 seconds. When the indicator light flashes slowly, the device will clear the connection information from the previous mobile phone. Please follow the instructions to connect the new phone to the pump.

NOTE: Before connecting the app to the pump, please make sure that your mobile device is close to the pump and the Wi-Fi signal is strong.

NOTE: This app supports Android 7.0 and above or iOS 10.0 and above.

NOTE: The device only supports distributing 2.4G network, but does not support 5G network.

NOTE: It is not recommended to use public Wi-Fi. When connected to public Wi-Fi, you may have issues with the input verification codes during log-in.

STEP 1: Ensure your mobile device is connected to Wi-Fi.

STEP 2: Plug in the spa. Press and hold the Wi-Fi button [Wi-Fi button symbol] on your pump for 3 seconds to begin syncing. The Wi-Fi indicator light should be flashing slowly.

NOTE: Ensure the spa is plugged in and test the PRCD.

STEP 3: Open the Bestway Smart Hub™ App on your mobile device. Follow the step-by-step guide to sync with your app.

• Login or register your account.
• Once the Wi-Fi network has been found, input your Wi-Fi password.
• Change to the Wi-Fi service to: BW-LayZSPA-xxx Password: 123456789 (Android system will slip this step and start the connection process directly)
• Go back to the app, and wait until the connection process is finished.

Now you can control your SaluSpa by both mobile device and control panel.

Sharing function

Note: Only one person can scan the Shared QR code generated each time. If you want to share it with other devices, you must generate a new Shared QR code each time. The Shared QR code expires after 15 minutes. The sharing function can only be used when users are in the same country.

Disconnect

Press the [Wi-Fi button] for 3 seconds until the Wi-Fi indicator flashes slowly.

Maintenance

CAUTION: You must ensure the pump is unplugged before beginning spa maintenance to avoid risk of injury or death.

Adding Air:

Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation. Please follow the assembly instructions and inflate to the accurate pressure needed.

When you need to use the pump for inflation, please block the hoses to prevent water from escaping, then disconnect the pump, screw on the cap (P00217) to avoid water coming out from the air pipe.

[Diagram showing air hose connection and cap]

Cover Maintenance

The cover shall be cleaned inside and out periodically using a suitable solution that includes adequate disinfection (e.g. 10 mg/l of Free Chlorine).

Filter Cartridge Maintenance

To ensure your spa water stays clean, check and clean your filter cartridges every day follow the steps below.

NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discolored, they should be replaced.

[Diagram of filter set and filter cartridge]

Water Maintenance

Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line or high concentrations of salts or unwanted reaction by-products may also occur. Depending on hygienic condition, cleanliness, visibility, odour, debris and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, the regulations and the instructions for draining the water shall be observed.

Keeping your spa water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend you use pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical dispenser.

Water quality will be directly related to frequency of use, number of users and overall maintenance of the spa. The water should be changed every 3 days if there is no chemical treatment being performed with the water.

It is highly recommended to use tap water for spa filling to minimize the influence of unwanted content, such as minerals. Barefoot areas and relaxing areas shall be cleaned as well. No cleaning water may flow into the spa or spa water cycle. The dirt and cleaning agents shall be rinsed carefully to drain in the spa surround.

Note: We recommend you take a shower before using your SaluSpa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. To use the chemical dispenser, please follow the below instruction.

Using chemical tablets (not included):

Important: Don't use granulate tablet or throw the tablet directly in the water, the chemical will deposit on the bottom and damage the material and discolored the PVC.

Using chemical liquid (not included):

Important: Add chemical liquid in small doses and in the center of the pool avoid directly contact of the chemical with the spa surface, the direct contact of chemical with spa material will damage the material and discolored the surface.

NOTE: Remove the chemical dispenser from spa when the spa is in use.

IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as below table.

NOTE: Damage resulting from chemical imbalance is not covered by the warranty.

Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer's instructions. spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.

Important: Over usage of chemical will discolored the printing and all points of the spa material, in worse case damage the structure of the spa liner.

Disassembly and Storage

DRAINING THE SPA

[Diagrams illustrating spa draining process]

Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa's inlet and outlet valves. It is recommended you store the spa in its original package in a warm [above 15°C (59°F)] and dry place.

CLEANING THE SPA

Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly.

NOTE: DO NOT use hard brushes or abrasive cleaners.

Deflation

Your spa is equipped with a deflation function to remove all the air from inside the chamber to make it easier to pack and store.

[Diagrams showing screw valve and deflation]

REPAIR

For PVC part.

If the spa is torn or punctured, use the provided underwater adhesive repair patch.

1. Clean area to be repaired.
2. Carefully peel patch.
3. Press patch over area to be repaired.
4. Wait 30 seconds before inflation.

For Tritech PVC material.

If the spa is torn or punctured, use the provided PVC repair patch and glue (not included) following these steps:

1. Clean and dry area to be repaired.
2. Cut the provided PVC patch to appropriate size.
3. Use glue (not included) to coat the one side of the newly cut patch. Make sure the glue is evenly distributed.
4. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
5. Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
6. The product is once again ready for use. Repeat this process should further leaks occur.
7. Wait 30 minutes before inflation.

Troubleshooting

Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.

The Wi-Fi setup is not successful

Wi-Fi LED Status

Error Codes

NOTE: Press any button to remove alarm and continue to use the spa.

Supplier's Declaration of Conformity

Under FCC Part 15 SDoC procedure

• Product Description: SPA
• Model Number: S100205
• Trade Name: Bestway
• Responsible Party in USA: Bestway (USA) Inc. 3411 E. Harbour Drive, Phoenix, Arizona 85034, United States of America
• Testing Laboratory: Intertek Testing Services Shanghai Building No.86, 1198 Qinzhou Road (North), Caohejing Development Zone, Shanghai 200233, China
• Addendum to the Test Report: 191102629SHA

FCC Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For and on behalf of Responsible Party

[Signature placeholder]

Mi Huang
info@bestwaycorp.us