Bosch IP Camera 200 Series NDN-265-PIO Installation Manual

1 Safety

1.1 Safety precautions

DANGER! High risk: Indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.

WARNING! Medium risk: Indicates a potentially hazardous situation. If not avoided, this could result in minor or moderate bodily injury.

CAUTION! Low risk: Indicates a potentially hazardous situation. If not avoided, this could result in property damage or risk of damage to the device.

1.2 Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Heed all warnings on the unit and in the operating instructions before operating the unit.

1. Cleaning - Use a dry cloth for cleaning. A moist, fluff-free cloth or leather shammy may also be used. Do not use liquid cleaners or aerosol cleaners.
2. Heat Sources - Do not install the unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.
3. Water - Never spill liquid of any kind on the unit.
4. Lightning - Take precautions to protect the unit from power and lightning surges.
5. Controls adjustment - Adjust only those controls specified in the operating instructions. Improper adjustment of other controls may cause damage to the unit.
6. Power sources - Operate the unit only from the type of power source indicated on the label.
7. Servicing - Unless qualified, do not attempt to service this unit yourself. Refer all servicing to qualified service personnel.
8. Replacement parts - Use only replacement parts specified by the manufacturer.
9. Installation - Install in accordance with the manufacturer's instructions and in accordance with applicable local codes.
10. Attachments, changes or modifications - Only use attachments/accessories specified by the manufacturer. Any change or modification of the equipment, not expressly approved by Bosch, could void the warranty or, in the case of an authorization agreement, authority to operate the equipment.

1.3 FCC & ICES compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• reorient or relocate the receiving antenna;
• increase the separation between the equipment and receiver;
• connect the equipment into an outlet on a circuit different from that to which the receiver is connected;
• consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

1.4 UL certification

Disclaimer
Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Closed Circuit Television Equipment, UL 2044. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

1.5 Bosch notices

Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol ♻️ means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these devices at an environmentally compatible recycling facility, per European Directive 2002/96/EC.

More information
For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com

1.6 Copyrights

The firmware 4.1 uses the fonts "Adobe-Helvetica-Bold-R-Normal--24-240-75-75-P-138-ISO10646-1" and "Adobe-Helvetica-Bold-R-Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright:

Copyright 1984-1989, 1994 Adobe Systems Incorporated.
Copyright 1988, 1994 Digital Equipment Corporation.

Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.

This software is based in part on the work of the Independent JPEG Group.

2 Introduction

2.1 Features

The Bosch NDN-265-PIO 720p is a ready-to-use, complete network surveillance infrared IP camera system inside a robust dome. This camera offers a cost effective solution for a broad range of applications. The robust aluminum camera body is IP66 rated, offering water and dust proofing for demanding environments. The built-in active infrared illuminator ensures effective vision under extreme low-light conditions.

H.264 compression technology provides clear images reducing bandwidth and storage. The camera can be used as a stand-alone video surveillance system with no additional equipment or it can easily integrate with the Bosch DVR 700 Series recorders.

Features include:

• MicroSD/SDHC card slot supports edge recording up to 32GB
• Tri-streaming: Two H.264 streams and one M-JPEG stream
• Vandal-resistant and IP66-rated robust design
• Two-way audio and audio alarm
• Power over Ethernet (IEEE 802.3af compliant)
• Tamper and motion detection
• Conforms to the ONVIF standard for wide compatibility
• High performance active infrared illuminator inside the camera for extreme low-light environments

2.2 Unpacking

Unpack carefully and handle the equipment with care. The packaging contains:

• IP camera with lens
• Torx screwdriver
• Camera fixing screw kit
• Installation paper sticker
• Quick installation guide
• CD ROM
• Bosch Video Client
• Documentation
• Tools

If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.

WARNING! Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.

CAUTION! The camera module is a sensitive device and must be handled carefully.

3 Installation

3.1 Disassembly

The camera/housing consists of the following parts:

A diagram shows the camera disassembled into three parts: 1. Dome, 2. Inner liner, 3. Camera module and mounting base.

To disassemble the unit proceed as follows:

1. Using the special screwdriver bit supplied, loosen the four tamper-resistant screws in the dome (the screws remain in place).
2. Remove the dome from the base.
3. Remove the inner liner by pulling it off the base.

3.2 MicroSDHC card

A diagram shows the camera module with callouts for the MicroSD card slot (1) and Desiccant (2).

1. Disassemble the camera.
2. Add the supplied desiccant pack to the side of the camera module.
3. Slide the microSDHC card into the slot. The camera supports most microSD/SDHC cards.

3.3 Network (and power) connector

A diagram illustrates the various connectors on the camera, including RJ45 for Ethernet (PoE), AUDIO IN (RED), AUDIO OUT (GREEN), TV OUT, RESET, B/O: ALARM IN, G/R: ALARM OUT, and DC12V (RED: +, BLACK: -).

Figure 3.1 Network connection

• Connect the camera to a 10/100 Base-T network.
• Use a shielded UTP Category 5e cable with RJ45 connectors.
• Power can be supplied to the camera via the Ethernet cable compliant with the Power-over-Ethernet (IEEE 802.3af) standard.

CAUTION! This equipment is only to be connected to PoE networks without routing to outside plant.

3.4 Power connection

The camera can accept power from both the DC12V power input and the Ethernet input at the same time. You can remove either one of the power sources without interrupting camera operation.

3.4.1 DC power connection

A diagram shows the DC power connection, illustrating the use of a 22AWG wire with 5 mm (0.2 in) of insulation stripped, connected to a 12 VDC power supply and the camera's 2-pole connector.

Figure 3.2 DC power connection

Connect power from a 12 VDC class 2 power supply as follows:

1. Use AWG22 wire; cut back 5 mm (0.2 in) of insulation.
2. Remove the 2-pole connector from the camera cable tree.
3. Loosen the screws and insert the wires.
4. Tighten the screws and reconnect the 2-pole connector to the power connector of the camera cable tree.

3.5 I/O connector

A diagram illustrates the I/O connector pins, showing wire colors and functions for Relay out and Alarm input. It also indicates the required wire stripping length.

Figure 3.3 I/O connector pins

• Cut back 5 mm (0.2 in) of insulation.
• Relay switching capability: Max. voltage 24 VAC or 24 VDC. Max. 1 A continuous, 12 VA.
• Alarm in: Short or +5 VDC activation.
• Alarm input configurable as active low or active high.

3.6 Audio connectors

A diagram shows the audio connectors, including Line In and Line Out, with a detail view of the Line-L and Line-R connections.

Figure 3.4 Audio connectors

Connect audio devices to the Line In and Line Out connectors.

• Line in: 9 kOhm typical, 200 mVrms
• Line out: 16 Ohm minimum 200 mVrms (earphone compatible)

3.7 Mounting

Diagrams illustrate the mounting process, including drilling holes and attaching the camera base unit.

Figure 3.5 Mounting the camera

To mount the camera to a wall or ceiling:

1. Stick the supplied installation paper sticker to the surface taking care to orientate it correctly.
2. Drill four holes with a diameter of 6 mm.
3. Insert the supplied plugs into the holes.
4. Attach the camera and base unit securely to the surface using the four supplied T4 screws.

CAUTION! Do not point the camera/lens into direct sunlight as this may damage the sensors.

3.8 Camera set-up

To help set up the camera, connect a monitor to the BNC connector of the camera cable tree. This connector provides a composite video signal (with sync) for installation purposes only.

A diagram shows a monitor connected to the camera's TV OUT connector.

3.8.1 Camera positioning

The camera position can be adjusted along three axes. When adjusting ensure that the picture display on the monitor is level.

Diagrams illustrate the three adjustment axes and the camera's light sensor.

Set the camera to the desired position by performing the following steps:

1. For horizontal adjustment (pan), rotate the camera module in the base. Do not rotate more than 350°.
2. For vertical adjustment (tilt), loosen thumbscrews, position camera, then gently tighten thumbscrews to secure camera. Do not position the light sensor (4) below the edge of the cover.
3. To obtain a horizontal horizon (for tilted ceilings or sidewall mounting), rotate the base of the lens as necessary to align the picture shown on the monitor. Do not rotate more than 340°.

3.8.2 Focal length and focus

Adjust the focal length (zoom) and focus as follows:

1. To set the field of view of the varifocal lens, loosen the focal length screw and turn the mechanism until the required view is displayed on the monitor (Image goes out of focus.)
2. Focus the image on the monitor by loosening the focus screw with the tool provided and turning the mechanism until the image is in focus.
3. Readjust the focal length if necessary.
4. Repeat these two adjustments until the desired view is in focus.
5. Tighten both screws.

Diagrams label the focus (1) and focal length (zoom) (2) adjustments.

3.9 Resetting the camera

If the camera cannot be connected because the IP address has changed, short circuit the reset connector for approximately 7 seconds to recall the factory default values. The factory default IP address is 192.168.0.1.

4 Browser connection

A computer with Microsoft Internet Explorer can be used to receive live images from the camera, control cameras, and replay stored sequences. The camera is configured over the network using a browser or via the Bosch Video Client (supplied with the product).

4.1 System requirements

• Microsoft Internet Explorer version 7.0 or higher
• Monitor: resolution at least 1024 × 768 pixels, 16 or 32 bit color depth
• Intranet or Internet network access

The Web browser must be configured to enable Cookies to be set from the IP address of the unit.

In Windows Vista, deactivate protected mode on the Security tab under Internet Options.

To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, the required software and controls can be installed from the product disk provided.

1. Insert the disk into the optical drive of the computer.
2. If the disk does not start automatically, open the root directory of the disk in Windows Explorer and double click BVC-installer.exe
3. Follow the on-screen instructions.

4.2 Establishing the connection

The camera must be assigned a valid IP address to operate on your network. The default address pre-set at the factory is 192.168.0.1.

1. Start the Web browser.
2. Enter the IP address of the camera as the URL.

Note: If the connection is not established, the maximum number of possible connections may already have been reached. Depending on the device and network configuration, up to 25 web browsers, or 50 Bosch VMS connections are supported.

4.2.1 Password protection in camera

A camera offers the option of limiting access across various authorization levels. If the camera is password-protected, a message to enter the password appears.

1. Enter the user name and the associated password in the appropriate fields.
2. Click OK. If the password is correct, the desired page is displayed.

4.3 Protected network

If a RADIUS server is used for network access control (802.1x authentication), the camera must be configured first. To configure the camera for a Radius network, connect it directly to a PC via a crossed network cable and configure the two parameters, Identity and Password. Only after these have been configured can communication with the camera via the network occur.

5 Troubleshooting

5.1 Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them when possible.

5.2 Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Service menu. Note down this information and the information found on the camera label before contacting customer service.

6 Maintenance

6.1 Repairs

CAUTION! Never open the casing of the camera. The unit does not contain any user serviceable parts. Ensure that all maintenance or repair work is performed only by qualified personnel (electrical engineering or network technology specialists). If in doubt, contact your dealer's technical service center.

6.1.1 Transfer and disposal

The camera should only be passed-on together with this installation guide. The unit contains environmentally hazardous materials that must be disposed of according to law. Defective or superfluous devices and parts should be disposed of professionally or taken to your local collection point for hazardous materials.

7 Technical Data

7.1 Specifications

7.1.1 Accessories

Contact a Bosch representative in your area for the latest available accessories or visit our website at www.boschsecurity.com