Welcome
The ergonomic R-Go HE mouse features a vertical grip for a natural, relaxed hand and wrist position. It stimulates forearm movements instead of wrist movements, helping to prevent RSI. This comfortable and lightweight mouse supports your thumb and fingers, reducing muscle tension. Embrace a healthier lifestyle with R-Go HE! #stayfit
System Requirements/Compatibility: Windows XP/Vista/10, MacOS
Product Overview
Wired/Break Version
Key components:
- [01] Cable
- [02] Left button
- [03] Scroll wheel
- [04] Right button
- [05] Forward (not for MacOS)
- [06] Backward (not for MacOS)
- [07] Sensor
- [08] DPI switch
Illustrations show the large, right-handed, wired version.
Wireless Version
Key components:
- [01] Connection for charging cable
- [02] Left button
- [03] Scroll wheel
- [04] Right button
- [05] Forward (not for MacOS)
- [06] Backward (not for MacOS)
- [07] Sensor
- [08] DPI switch
- [09] USB receiver (2.4 GHz) (not available in wired product)
- [10] On/off button
- [11] USB cable (for charging only)
Illustrations show the medium, right-handed, wireless version.
Setup
Wired/Break
Connect the USB Cable [01] to your computer.
Wireless
Connect the USB receiver (2.4 GHz) [09] to your computer. Switch the mouse on [10], and click once to connect with the USB receiver (2.4 GHz). You can charge the mouse by plugging cable [11] into the PC and mouse [01]. Please note that this cable is for charging only.
If you wish to use the mouse while charging, do not remove the receiver from the PC.
R-Go Break
Download the R-Go Break software at www.r-go-break.com.
The R-Go Break software is compatible with all R-Go HE mice. It offers insight into your work behavior and allows you to customize your mouse buttons.
Additional functionality is available when used with R-Go Break devices, which feature an LED light. This light changes color during use to signal when it's time to take a break.
DPI Switch
Cycle through DPI* modes by clicking the DPI switch button [08].
*DPI stands for Dots Per Inch. A lower DPI setting requires more mouse movement for the cursor to travel the same distance on your screen compared to a higher DPI. A higher DPI allows the cursor to move faster across your screen with smaller movements. R-Go Tools recommends a low DPI setting to encourage movement with your arm rather than your wrist, helping to prevent RSI.
Maintenance
- Avoid contact with water, as it can damage the mouse's internal electronic components. To clean the mouse, disconnect it from your PC. Do not clean with alcohol, water, or soap, as this can damage the mouse's coating. Use a water-based damp cloth for cleaning.
- Do not remove any rubber parts from the bottom of the mouse. These parts cannot be reattached, and the mouse may not move as smoothly as before.
- Do not place anything in front of the laser on the bottom side of the mouse.
Troubleshooting
Experiencing issues with your mouse? Follow these steps:
- Verify the mouse is connected with the correct connectors and cables (see page 7).
- Connect the mouse to a different USB port on your computer.
- If you are using a USB hub, connect the mouse directly to your computer.
- Restart your computer.
- Test the mouse on another device. If the issue persists, contact support at www.r-go-tools.com.
Compliance and Safety Information
The symbol ⚠️ indicates important safety and health messages.
Warning: Read this safety and health information carefully. Failure to follow instructions, improper installation, use, or maintenance can lead to serious injury or damage to the device or computer.
Warning: To prevent fire or shock hazard, do not expose the unit to rain or moisture.
Product Precautions (all versions):
- Do not store the device in areas of high humidity.
- Do not expose the device to heat or direct sunlight for extended periods.
- Refrain from bending the USB cord with unnecessary force.
- Do not disassemble or remodel the device.
- Do not drop, apply extreme pressures, or otherwise physically damage the device.
- Keep the laser light away from your eyes.
- The device uses a sensitive laser lens; keep it clean and free from dust.
Battery User Safety Precautions (wireless version only):
- Do not attempt to replace the Li-ion battery yourself.
- Improper handling of the Li-ion battery may present a fire or chemical burn hazard. Do not disassemble, heat above 60°C (140°F), or incinerate the battery. Keep batteries away from children.
Caution: Do not open wireless devices, as this may void the warranty.
Wireless technology (2.4 GHz) may be restricted in certain environments (e.g., airplanes, hospitals). If unsure about policies, seek authorization before using wireless technology. Consult your physician regarding personal medical devices (pacemakers, hearing aids, etc.) and potential wireless technology restrictions.
Warning: Do Not Attempt Repairs: Do not attempt to disassemble, open, service, or modify the device or power supply. This could cause electric shock or other hazards. Any evidence of tampering will void the warranty. Repairs and maintenance should only be performed by authorized R-Go Tools technicians.
Disposal of Old Electrical & Electronic Equipment: The symbol ♻️ on the product or packaging indicates it should not be treated as household waste. It must be taken to an appropriate collection point for recycling. Proper recycling helps conserve natural resources and prevents negative environmental and health consequences.
Statement of Compliance with EU Directives: R-Go Tools b.v. declares that this product complies with essential requirements and provisions of EU directives: EC EMC directive 2014/30/EU, RoHS Directive 2011/65/EC, EC RED directive 2014/53/EU, and EC LVD directive 2014/35/EU.
Canadian Regulatory Statements: This device complies with Industry Canada license-exempt RSS standards.
FCC Regulatory Statements: This device complies with Part 15 of the FCC rules.
Contact Information
This product is manufactured by R-Go Tools b.v. in China.
Address:
R-Go Tools b.v.
Techniekweg 15
4143 HW Leerdam
The Nederlands
Phone: +31 345 758000
Email: info@r-go-tools.com
Website: www.r-go-tools.com
