Samsung Music Frame User Guide

01 Checking the Components

Ensure you have all the following components:

• Wireless Speaker main unit
• AC/DC Adapter
• Power Cord
• Photo Frame (x2)
• Stand (x1)
• Screw (x1)
• Anchor (x2)
• Holder-Screw (x4)
• Bracket-Wall Rear (x1)
• Spacer
• Holder-Plate
• Holder-Guide
• Wall Mount Guide

Note: For information on power supply and consumption, refer to the label on the rear of the Wireless Speaker Main Unit. To purchase additional components or cables, contact a Samsung Service Center or Samsung Customer Care. For wallmount or rubber-foot information, see pages 17-18. Accessory appearance may differ slightly from illustrations.

02 Assembling Music Frame

Attaching the Stand

Follow these steps to attach the stand:

1. Align the stand with the designated slots on the bottom of the speaker unit.
2. Secure the stand using the provided screws (e.g., M5 x L55).
3. Insert the photo frame into the designated slot on the stand.
4. Ensure the photo frame is securely attached.

Caution: Be sure to secure the photo frame properly. Otherwise, it may fall off and cause damage or physical injury. Any accident resulting from carelessness by the user shall not be covered by the warranty.

Changing the Photo from the Photo Frame

You can change the picture anytime. The photo size is 20x25 cm.

1. Press one of the marked positions on the frame cover with your finger to remove it.
2. Slide out the old photo and insert a new one.
3. Close the cover and press the four locking tabs to secure it.

Detaching the Photo Frame

Describe the process of detaching the photo frame, which involves gently pulling the frame away from the unit.

Inserting an Art Panel

You can insert an art panel (sold separately) into the music frame. The art panel size is 330.0 mm x 330.0 mm x 5.0 mm. Art panels are available from online shops like Marpple (https://www.marpple.com/musicframe). Distribution is handled by third-party businesses, and their quality and safety are subject to those businesses.

Caution:

• Attach the plate (G) on a surface without scratches or impurities to prevent detachment.
• Ensure the plate (G) is secured firmly.
• Use only acrylic Diasec panels. Other panels may risk detaching the holder, leading to the panel falling off. Accidents due to improper material are not covered by warranty.

Use the Holder-Guide (H) to attach the Holder-Plate (G) in each corner of the art panel.

03 Product Overview

Front

The front panel features:

• LED Indicator: Indicates the speaker's current mode or status with different colors and light patterns (White, Cyan, Green, Red, Blue).
• (Multi Function) Button: Press to turn on the speaker in standby mode. Press repeatedly to cycle through modes; the LED lights white briefly before turning off.
• + / - (Volume) Buttons: Adjusts the volume.
• (Mic On/Off) Button: Turns the microphone on or off. The LED indicator lights red when the microphone is off. Press and hold for over 3 seconds to enter Bluetooth Pairing mode.

Rear

The rear panel includes connection ports:

• D.IN (OPTICAL): Connects to the digital (optical) output of an external device (See page 14).
• SMARTTHINGS DONGLE: Connects the SmartThings dongle (sold separately) to use the SmartThings Hub function (See page 9).
• DC 19V: Connects the AC/DC power adapter (Power Supply In) (See page 7).

Important Notes:

• Pull the plug, not the cable, when disconnecting the AC/DC power adapter from a wall outlet.
• Do not connect the unit or other components to an AC outlet until all connections are complete.
• The power button becomes active 4-6 seconds after plugging in the AC cord.
• There is a 4-5 second delay before sound is produced after turning on the unit.

04 Connecting Electrical Power

Use the provided power components to connect the Wireless Speaker to an electrical outlet:

1. Connect the power cable to the AC/DC adapter.
2. Connect the AC/DC adapter (with the power cable) to the Wireless Speaker.
3. Connect the power cord to a wall socket.

Note: If the product is turned on and the power cord is unplugged and reconnected, the speaker turns on automatically. Ensure the AC/DC adapter is placed flat. Placing it with the AC cord input facing upwards could allow foreign substances to enter and cause malfunction.

05 Connecting a Mobile Device

Method 1. Connecting the SmartThings App (Wireless Network)

To connect via Wi-Fi, the SmartThings app is required. Ensure your mobile device's OS version is compatible.

1. Installation: The SmartThings app allows control and settings adjustment. Download it from your mobile device's app store or by scanning the provided QR codes (one for a video guide, one for direct download).
2. Device Registration: Run the SmartThings app, follow on-screen instructions to add the product. If the automatic pop-up window doesn't appear, press the '+' icon on the Home screen to register. If device search fails, connect via Bluetooth first, then go to "Devices" in the app, select the speaker, and tap "Register device in Samsung account".
3. Control with SmartThings: Open the app, select the registered speaker, and adjust settings like volume and sound mode. For shared control, navigate to "Menu" > "How to use" > "Share control of devices".

Sound Modes Explained:

• Music: Natural, room-filling sound for music.
• Standard: Outputs the original sound.
• Adaptive Sound: Analyzes content in real-time to provide an optimal sound field.

Other Settings:

• Equalizer: Adjust Bass and Treble.
• SpaceFit Sound: Optimizes sound quality by analyzing listening spaces.
• Active Voice Amplifier: Enhances voice clarity by analyzing external noise.
• Advanced Sound Settings: Includes voice enhancement for clearer dialogue and Night mode for reduced volume with clear dialogue.

Output Specifications for Sound Modes:

Changing Wi-Fi Connection:

1. Launch the SmartThings app.
2. Tap the speaker's card and the (:) icon.
3. Navigate to Device Settings > Network Status > Change Wi-Fi network and follow instructions.

Using Group Play:

To use Group Play, add your speaker to the SmartThings app. Connect at least two audio devices to the same 5 GHz Wi-Fi network. This feature is available for Samsung Sound devices released in 2024 or later and does not support TV sound.

Configuring Group Play:

1. Run the SmartThings app and add the speaker.
2. Tap the speaker's card.
3. Tap "Create Group" under the audio device icon (only appears in Wi-Fi mode). Note: TV connection disconnects when creating a group.
4. Enable Group Play and select devices to add (up to 4). Tap Apply. Audio outputs from the host device. Devices will be removed if they switch sources. Groups are deleted if the host connects to a TV.

Disabling Group Play:

1. Tap the audio device's card.
2. Tap "Edit Group" under the audio device icon.
3. Disable Group Play or uncheck individual devices and tap Apply.

Using the SmartThings Hub

This feature requires the Samsung SmartThings dongle (sold separately). It allows connection to IoT devices (bulbs, plugs, sensors) that require a SmartThings Hub. The speaker must be registered in the SmartThings app.

Connecting the SmartThings Dongle:

Connect the SmartThings dongle (VG-STDB10A, sold separately) to the USB port on the Wireless Speaker. SmartThings Hub is automatically registered.

Deleting SmartThings Hub from the SmartThings App:

On the devices screen, tap the speaker card, then "SmartThings Hub", and then "Removing SmartThings Hub" to deactivate the function.

Connecting via Apple AirPlay

Enjoy music, podcasts, and other audio from Apple devices. Select your Samsung Wireless Speaker from the AirPlay-supported app or Control Center on your iPhone, iPad, or Mac. This feature may be unavailable in some countries. Ensure you have the latest iOS, iPadOS, or macOS version and have registered the device with the SmartThings app. The speaker must be powered on and connected to the same Wi-Fi network as your Apple device.

Registering an IoT Device on the SmartThings App:

1. Run the SmartThings app.
2. Add the Wireless Speaker as per installation instructions.
3. Tap the speaker's card, then "SmartThings Hub", then "Using SmartThings Hub", and "Set up" to activate.
4. An "IoT device card" will appear on the app. If the speaker is unplugged, connected IoT devices may disconnect and require reconnection.

Method 2. Connecting via Bluetooth

Connect for stereo sound without cables. If you connect a paired Bluetooth device while the speaker is off, it will turn on automatically.

The Initial Connection:

Ensure the device is within 1 meter for initial connection. Press the Bluetooth Pairing button (Ø) for 3 seconds. The LED indicator will show [Pairing] (Red → Green → Blue Blinks) and then [Connection is complete] (Solid Cyan or Cyan Blinks x3). Select "Music Frame" from your device's Bluetooth list and play music.

Notes on Bluetooth Connection:

• Keep devices within 1m for connection.
• Enter <0000> if a PIN is requested.
• The speaker turns off automatically after 18 minutes in the Ready state.
• Bluetooth search/connection may be affected by strong electrical fields, multiple paired devices, or device malfunctions.
• Keep devices that generate electromagnetic waves (microwaves, wireless LAN) away from the speaker.
• Supports SBC data (44.1kHz, 48kHz). Connect only to devices supporting A2DP (AV) function.
• Do not connect to devices supporting only HF (Hands Free) function.
• Maintain close proximity for best sound quality; connection may break outside effective range or in areas with poor reception.
• Avoid contact with the transceiver or metal furniture. Obstacles like walls can affect sound.
• The speaker cannot be paired with other Bluetooth devices while using the Bluetooth option.
• This wireless device may cause electrical interference.

Disconnecting the Bluetooth Device:

You can disconnect a Bluetooth device via its user manual. If disconnected, the multicolor LED indicator blinks Red three times.

Disconnecting the Wireless Speaker from Bluetooth:

Press the (Multi Function) button to switch modes away from "Bluetooth". Disconnection time may vary.

Using the Tap Sound

Tap the Wireless Speaker with your compatible Samsung mobile device (Android 8.1 or later) to play content audio. Ensure the SmartThings app is updated. This function connects via Bluetooth by detecting vibration when the device touches the speaker. Avoid tapping sharp corners; use a case and tap the upper, wider area gently.

Setting the Tap Sound Function:

1. Turn on Tap Sound on your mobile device.
2. Run the SmartThings app, select ( ) on the screen.
3. Set "Tap View, Tap Sound" to On.

Note: Tap Sound does not work in power-saving mode or if interference from nearby devices occurs.

06 Connecting to a TV

Connecting via Wi-Fi

Pre-connection Checklist:

• Wi-Fi connection is supported only on Samsung TVs.
• Ensure your wireless router is on and the TV is connected to it.
• The TV and Wireless Speaker must be on the same wireless network.
• If your router uses a DFS channel, Wi-Fi connection may not be possible. Contact your Internet service provider.
• Refer to your TV manual for menu differences based on manufacture year.

1. For Wi-Fi connection to the speaker, see page 7, "Method 1. Connecting the SmartThings App (Wireless Network)".
2. On your TV, navigate to Sound > Sound Output and select "Music Frame (Wi-Fi)" (for Samsung TVs released in 2017 or later).

Connecting to a TV that Supports Dolby Atmos®

Pre-connection Checklist: Ensure the content supports Dolby Atmos®.

1. Connect the Wireless Speaker and TV to the same wireless network (Wi-Fi).
2. On the TV's sound output settings, select "Wireless Speaker".
3. TV sound will now output from the Wireless Speaker.

Note: For Dolby Atmos® input sources, refer to "Output specifications for the SOUND MODE" on page 8. Configure Dolby Atmos® on your BD player or other connected device by setting the audio output to "Bitstream (unprocessed)". This function is available on select Samsung TVs and Wireless Speaker models.

Using the Q-Symphony Function

When connected to a Samsung TV supporting Q-Symphony, sound plays simultaneously from the speaker and TV for a richer, 3D surround sound experience. The "Q-Symphony" menu appears on the TV. Adjust speaker placement in the Q-Symphony Setup menu via TV Settings > All Settings > Sound > Sound Output. This function is supported only when both the speaker and TV are on the same Wi-Fi network and is available on Samsung TV models released in 2024.

Connecting via Bluetooth

Connect your Samsung TV via Bluetooth for stereo sound without cables. Only one Samsung TV can be connected at a time. Ensure your TV supports Bluetooth.

The Initial Connection:

Press the Bluetooth Pairing button (Ø) for 3 seconds. The LED indicator shows pairing status (Red → Green → Blue Blinks). Once connected, it shows [Connection is complete] (Solid Cyan or Cyan Blinks x3). On your Samsung TV, navigate to Home > Menu > Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List, and select "Music Frame". If the device is already paired, it may connect automatically.

If the Device Fails to Connect:

Remove any existing "Music Frame" entries from the TV's Bluetooth speaker list and repeat the pairing process.

Disconnecting the Wireless Speaker from the Samsung TV:

Press the (Multi Function) button to select a mode other than "Bluetooth". Disconnection may take time as the TV needs to respond.

Connecting using an Optical Cable

Pre-connection Checklist: Remove covers from optical terminals if present.

1. With the TV and Wireless Speaker turned off, connect the D.IN (OPTICAL) port on the speaker to the OPTICAL output port on the TV using an optical cable (not supplied).
2. Turn on the Wireless Speaker and TV.
3. Press the (Multi Function) button on the speaker and select "Digital Audio In" mode. An announcement confirms "Digital Audio In".
4. TV sound will now output from the Wireless Speaker.

07 Connecting an External Device

Connecting using an Optical Cable

Pre-connection Checklist: Ensure both the external device and the Wireless Speaker are turned off.

1. Use an optical cable (not supplied) to connect the D.IN (OPTICAL) port of the Wireless Speaker and the optical output port of the external device (e.g., BD/DVD player, Set-top box, Game console).
2. Turn on both the Wireless Speaker and the external device.
3. Press the (Multi Function) button on the Wireless Speaker and select "Digital Audio In" mode. An announcement confirms "Digital Audio In".
4. The audio signal from the external device will sound from the Wireless Speaker.

08 Additional Features

Adjusting the Wireless Speaker Volume with a TV Remote Control

You can adjust the speaker volume using your TV's IR remote control (Bluetooth remotes are not supported). Set the TV speaker to "External Speaker". Supported manufacturers include Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, and RCA.

1. Turn off the Wireless Speaker. You can do this via the SmartThings app (Power button) or by pressing and holding both the (Multi Function) and (Mic On/Off) buttons simultaneously for 5 seconds.
2. Press the (Multi Function) button for 5 seconds. The mode cycles through "OFF-TV REMOTE" (default), "SAMSUNG-TV REMOTE", and "ALL-TV REMOTE". The LED indicator shows the selected mode: Red Blinks X1 for Off-TV Remote, Cyan Blinks X1 for Samsung-TV Remote, Blue Blinks X1 for All-TV Remote.

Activate/Deactivate Wi-Fi and Bluetooth

• Wi-Fi: Press and hold the (Mic On/Off) button and the (-) button simultaneously for over 30 seconds to turn Wi-Fi on or off.
• Bluetooth: Press and hold the (Mic On/Off) button and the (+) button simultaneously for over 30 seconds to turn Bluetooth on or off.

The Wireless Speaker will restart automatically when Wi-Fi or Bluetooth is activated or deactivated.

09 Installing the Wall Mount

Installation Precautions:

• Install on a vertical wall only.
• Avoid high temperature or humidity.
• Verify the wall's strength to support the product's weight; reinforce if necessary.
• Connect cables to external devices before wall installation.
• Ensure the unit is turned off and unplugged before installation to prevent electric shock.
• Use only provided wall-mount component parts. Using third-party parts voids the warranty.

Wallmount Components:

The package includes:

• (A) Wall Mount Guide (x1)
• (B) Bracket-Wall Mount (x2)
• (C) Screw (M5 x L55) (x1)
• (D) Screw Anchor (x2)
• (E) Holder-Screw (x2)
• (F) Spacer (x2)

Installation Steps:

1. Place the Wall Mount Guide against the wall, ensuring it is level. If mounting below another object, maintain at least 10 cm spacing.
2. Use a pen to mark the hole positions and remove the guide.
3. Drill holes at the marked positions using an appropriately sized drill bit. If markings don't align with studs, insert anchors or mollies.
4. Insert screws (not supplied) through the bracket (B) and into the wall, securing them firmly into the support screw holes.
5. Tighten the wall-mounting holder screw (E) on the back of the product firmly until it does not move. Caution: Over-tightening or loose screws can cause the product to fall, leading to damage or injury.
6. Remove the liners from the double-sided adhesive tape on the spacers (F) and attach them to the marked sites (x2) on the back of the product. Part (F) prevents the product from moving out of the wall mount.
7. Place the Wireless Speaker onto the wall-mount bracket, ensuring the holder screw (E) is properly inserted into the center hole of the bracket (B).

10 Software Update

Auto Update:

When connected to the internet, software updates occur automatically, even when the speaker is off. Ensure the speaker remains connected to the internet.

USB Update:

Samsung may provide system firmware updates. Download the update file (USB type) from www.samsung.com, unzip it into a folder, store it on a USB drive, and connect it to the speaker. Turn on the speaker to initiate the update (within 3 minutes).

LED Indicators for USB Update:

• No update file available: Red Blinks X3.
• Update file version is same or lower: Cyan Blinks X3.
• During update: White moves from left to right and right to left.

Caution: Do not turn off or remove the USB during the update. If the yellow LED is on after completion, another update is in progress. If the update fails, reconnect the power cord. Update may not be supported depending on the USB type.

Reset:

With the Wireless Speaker on, press and hold the + (Volume) buttons simultaneously for at least 5 seconds. The LED indicator will change, and the speaker will reset. All settings will be reset. Perform this only when necessary.

Security Updates Information:

Security updates are provided to strengthen device security and protect personal information. Visit https://security.samsungtv.com for more information. The website supports only some languages.

11 Troubleshooting

Wireless Speaker does not turn on: Check power cord insertion.

Wireless Speaker works erratically: Remove and reinsert the power cord. Power cycle the external device. Turn on the power if the speaker automatically turns off due to no signal.

Wireless Speaker indicator turns solid red: The microphone is off. Turn it on (See page 6).

Sound is not output from the Wireless Speaker: Adjust volume. Adjust the volume of external devices. Select "Wireless Speaker" as the sound output on your TV. Check cable connections and reconnect them. Remove the power cord, reconnect, and turn on. Reset the product.

To hear audio signal from the Wireless Speaker alone: If sound plays from both TV and speaker, set the TV speaker to "External Speaker" in the TV's settings.

Wireless Speaker will not connect via Bluetooth: Switch to "Bluetooth Pairing" mode (press Ø for 3 seconds). Disconnect any other connected devices. Remove the speaker from the device's Bluetooth list and reconnect. Remove and reconnect the power plug. Reset the product.

Sound drops out when connected via Bluetooth: Ensure devices are not too close to sources of radio interference (microwaves, routers). Move the device closer if it's too far. Avoid body contact with the transceiver or metal furniture. Check installation environment.

Wireless Speaker will not connect to Wi-Fi: Check if the wireless router is on. Turn the router off and on again. Ensure the wireless signal is not too weak; move the router closer or remove obstacles. Reconfigure network settings for new routers. The speaker does not support Wi-Fi 6.

Wireless Speaker does not turn on automatically with the TV: Power synchronization is disabled if the speaker is turned off while the TV is on. Turn off the TV first.

AVA function not available: Not available with Q-Symphony or when the microphone is turned off.

No sound from TV after switching speaker mode: If a mobile device is connected while the TV is connected, the speaker outputs mobile audio. Disconnect the mobile device to restore TV audio.

Group Play is not enabled: Check if audio devices are newer models (2024+), connected to Wi-Fi, and on the same 5 GHz network.

12 License

Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2021 Dolby Laboratories. All rights reserved.

Apple and AirPlay are trademarks of Apple Inc. Use of the "Works with Apple AirPlay" badge signifies certification by Apple's developer standards.

Spotify: Use your phone, tablet, or computer as a remote control for Spotify. Learn more at spotify.com/connect. Spotify software is subject to third-party licenses found at https://www.spotify.com/connect/third-party-licenses.

Roon Tested: Indicates collaboration between Samsung and Roon for an optimal music experience.

Open Source License Notice: Open source used in this product can be found at http://opensource.samsung.com.