Rasonic Washing Machine USER MANUAL

Model: RW-AH813

(For Household Use Only)

Read This Manual ?

Read all instructions and explanations for the installation before use.

Follow the instructions carefully.

Keep the user manual for future reference.

The images in the user manual may not match with the real object and for reference only.

SAFETY INSTRUCTIONS

Safety Instructions

Please read the following safety information thoroughly and follow it strictly to minimize the risk of fire or explosion, electric shock and to prevent property damage, personal injury or loss of life. Failing to follow these instructions shall void any warranty.

⚠ WARNING! This combination of symbol and signal word indicates a potentially dangerous situation which may result in death or serious injuries unless it's avoided.

ⓘ CAUTION! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries or damage to property and the environment.

ⓘ Note! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.

⚠ WARNING! ELECTRIC SHOCK HAZARD

RISK TO CHILDREN

INSTALLATION LOCATION AND SURROUNDING

INSTALLATION

ELECTRICAL CONNECTION

⚠ WARNING!

WATER CONNECTIONS

OPERATION AND MAINTENANCE

TRANSPORT

Before Transport:

INTENDED USE

The product is intended only for home use and for textiles in household amounts suitable for machine washing and drying. This appliance is for indoor use only and not intended for built-in use. Only use according to these instructions. The appliance is not intended for commercial use.

Any other use is considered as improper use. The producer is not responsible for any damage or injuries that may result of it.

ENVIRONMENT PROTECTION

From 31 December 2018, the disposal licensing control, import and export permit control and landfill disposal ban in respect of abandoned regulated electrical equipment (REE) have commenced. Any person who is engaged in the storage, treatment, reprocessing or recycling of abandoned REE must obtain a waste disposal licence; a permit is required for the import and export of abandoned REE; and abandoned REE is no longer be accepted for disposal at the landfills and other designated waste disposal facilities (e.g. refuse transfer stations).

INSTALLATION

Product Description

Power supply cord

Control panel

Drain hose

Door

Detergent dispenser

Drum

Drain pump filter

ⓘ Note!

Accessories

Installation

Installation area

⚠ WARNING!

Before installing the machine, the location characterized as follows shall be selected:

  1. Rigid, dry, and level surface
  2. Avoid direct sunlight
  3. Sufficient ventilation
  4. Room temperature is above 5°C
  5. Keep far away from the heat resources such as coal or gas.

Unpacking the washing machine

⚠ WARNING!

  1. Remove the cardboard box and styrofoam packing.
  2. Lift the washing machine and remove the base packing. Make sure the small triangle foam is removed with the bottom one together. If not, lay the unit down with side surface, then remove the small foam from the unit bottom manually.
  3. Remove the tape securing the power supply cord and drain hose.
  4. Remove the inlet hose from the drum.

Remove transport bolts

⚠ WARNING!

Please take the following steps to remove the bolts:

  1. Loosen 4 bolts with spanner and then remove them.
  2. Stop the holes with transport hole plugs.
  3. Keep the transport bolts properly for future use.

Remove transport bolts

⚠ WARNING!

[Image: Loosen the 4 transport bolts with a spanner.]

[Image: Remove the bolts including the rubber parts and keep them for future use.]

[Image: Close the holes using the hole plug.]

Levelling the washing machine

⚠ WARNING!

  1. Loosen the lock nut.
  2. Turn the foot until it reaches the floor.
  3. Adjust the legs and lock the nuts with a spanner. Make sure the machine is level and steady.

Connect the water supply hose

⚠ WARNING!

To prevent leakage or water stain, follow the instructions in this chapter

[Image: Connect the water supply hose to the water inlet valve and a water tap with cold water as indicated.]

ⓘ Note!

Drain Hose

⚠ WARNING!

There are two ways to place the end of drain hose:

  1. Put it into the water trough. [Image: Water trough]
  2. Connect it to the branch drain pipe of the trough. [Image: Branch drain pipe]

ⓘ Note!

[Image: Trough with Hose Retainer, Max.100cm, Min.60cm, Bind.]

⚠ WARNING!

Acoustic Sponge

ⓘ Note!

[Image: Diagram showing placement of sponges on the machine.]

  1. Get the machine laid on the floor, using some soft material like foam or clothes between the machine and floor for a protection;
  2. Stick the 2x longer sponges to the longer bottom edges of machine, and the 2x shorter sponges to the shorter bottom edges.

OPERATION

Quick Start

ⓘ CAUTION!

1. Before Washing

  1. [Image: Plug in] Plug in
  2. [Image: Open tap] Open tap
  3. [Image: Load] Load
  4. [Image: Add detergent] Add detergent
  5. [Image: Close drum door] Close drum door
  6. [Image: Close machine door] Close machine door

ⓘ Note!

[Image: Diagram showing detergent dispenser compartments and MAX fill lines.]

[Image: Diagram showing metal hooks inside the rear door flap.]

2. Washing

  1. [Image: Power On button] Power On
  2. [Image: Select programme dial] Select programme
  3. [Image: Display showing 8:88] Select function or remain default settings
  4. [Image: Start/Pause button] Press Start/Pause to start the program

ⓘ Note!

3. After Washing

Buzzer beep and "End" on display.

Before Each Washing

  1. [Image: Laundry care label] Check the care label
  2. [Image: Sorting laundry] Sort laundry according to color and textile type
  3. [Image: Emptying pockets] Take all items out of the pockets
  4. [Image: Tying belts and closing zips] Tie together long textile strips and belts, close zips and button
  5. [Image: Putting small items in a laundry bag] Put small items into a laundry bag
  6. [Image: Turning fabric inside out] Turn easy-pilling and long-pile fabric inside out

⚠ WARNING!

Detergent Dispenser

Pre-wash detergent

Main wash detergent

Softener

ⓘ CAUTION!

[Image: Pull out the dispenser]

Programme
Cotton
Synthetics
Mix
Drum Clean
20°C
Intensive
Baby Care
Programme
Spin Only -- --
Rinse & Spin -- --
Wool
Quick 15'
ECO 40-60
Bed Linen

● Means must ○ Means optional

Detergent Recommendation

Recommended washing detergent Wash cycles Washing temp. Type of laundry and textile
Heavy-duty detergent with bleaching agents and optical brighteners Cotton, Mix 20/40/60 White laundry made from boil-proof cotton or linen
Colour detergent without bleaching agent and optical brighteners Cotton, Mix Cold/20/40 Coloured laundry made from cotton or linen
Color or mild detergent without optical brighteners Synthetics Cold/20/40 Coloured laundry made from easy care fibres or synthetics materials
Mild washing detergent Synthetics 20/40 Delicate textiles, silk, viscose
Special wool detergent Wool 20/40 Wool

ⓘ Note!

Following symptoms are a sign of detergent overdosing:

Following symptoms are a sign of detergent underdosing:

Control Panel

Model:RW-AH813

[Image: Control Panel Diagram with numbered buttons and display]

  1. Power Switch the product is on/off.
  2. Start/Pause Press the button to start or pause the washing cycle.
  3. Option This allows you to select an additional function.
  4. Programmes Available according to the laundry type.
  5. Display The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.

[Image: Detailed display icons and their meanings]

Programmes

Model:RW-AH813

Programme Load(kg) Display Time
Cotton 8.0 2:40
Synthetics 4.0 2:20
Mix 8.0 1:20
Bed Linen 8.0 1:48
20°C 4.0 1:01
Baby Care 8.0 2:01
Drum Clean - 1:18
Spin Only 8.0 0:12
Rinse & Spin 8.0 0:20
Wool 2.0 1:07
Intensive 8.0 3:48
ECO 40-60 8.0 0:59
Quick 15' 2.0 0:15

ⓘ Note!

Programmes

Programmes are available according to the laundry type.

Programmes

Option

Cycle Default Temp.(°C) Default spin speed in rpm Additional functions
Wash cycles 1300
Cotton 40 800
Synthetics 40 800
Mix 40 800
Bed Linen 40 800
20°C 20 800
Baby Care 60 800
Drum Clean 90
Spin Only -- 800
Rinse & Spin -- 800
Wool 40 600
Intensive 40 800
ECO 40-60 30 1000
Quick 15' Cold 800

ⓘ Note!

Pre Wash

The Prewash function can get an extra wash before main wash, it is suitable for washing the dust rises to surface of the clothes; You need to put detergent into the Case (I) when select it.

Extra Rinse

The laundry will undergo extra rinse once after you select it.

Delay

Set the Delay function:

  1. Select a programme;
  2. Press the Delay button to choose the time(the delaying time is 0-24 H);
  3. Press [Start/Pause] to commence the delay operation.

[Image: Choose the Programme > Delay > Setting time > Start]

Cancel the Delay function:

Press the [Delay] button until the delay time is OH. It should be pressed before starting the programme. If the programme already started, should switch off programme to reset a new one.

ⓘ CAUTION!

Temp.

Press the button to regulate the temperature(Cold,20°C,30°C, 40°C,60°C,90°C).

Speed

Press the button to change the speed. 1300:0-400-600-800-1000-1200-1300

SteamCare

SteamCare function can be use with "Cotton","Mix", "Bed Linen" and "Baby Care" SteamCare: SteamCare technology can use steam to kill bacteria and eliminate odors.

Child Lock

To avoid mis operation by children.

[Image: Choose the Programme > Start > Press [Funct.] and [Delay] 3 sec. till buzzer beep.]

ⓘ CAUTION!

Mute the buzzer

[Image: Choose the Programme > Speed > Press the [Speed]button for 3sec., the buzzer is mute.]

To act the buzzer function, press the button again for 3 seconds. The setting will be kept until the next reset.

ⓘ CAUTION!

My Cycle

To memory the frequently used programme. After choosing the programme and setting the options, press [Temp.] 3 sec. before start to wash. The default setting course is Cotton.

MAINTENANCE

Cleaning and Care

⚠ WARNING!

Cleaning The Cabinet

Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use the wet cloth to wipe it off immediately. No sharp items are allowed.

[Image: Washing machine cabinet cleaning illustration]

ⓘ Note!

Cleaning The Drum

The rusts left inside the drum by the metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool or scouring pad.

ⓘ Note!

Cleaning the Inlet Filter

ⓘ Note!

  1. Close the tap and remove the water supply hose from it.
  2. Clean the filter with a brush.
  3. Unscrew the water supply hose from the backside of the machine. Pull out the filter with long nose pliers.
  4. Use a brush to clean the filter.
  5. Reinstall the filter to the water inlet and reconnect the water supply hose.
  6. Clean the Inlet filter every 3 months to ensure the normal operation of the appliance.

[Image: Steps for cleaning the inlet filter]

Clean The Detergent Dispenser

  1. Press down the arrow location on softener cover inside the dispenser drawer.
  2. Lift the clip up and take out softener cover and wash all grooves with water.
  3. Restore the softener cover and push the drawer onto position.

[Image: Steps for cleaning the detergent dispenser]

ⓘ Note!

Cleaning the Drain Pump Filter

⚠ WARNING!

  1. [Image: Open the lower cover cap] Open the lower cover cap
  2. [Image: Open the filter by turning to the counter clockwise] Open the filter by turning to the counter clockwise
  3. [Image: Remove extraneous matter] Remove extraneous matter
  4. [Image: Re-install the filter and close the lower cover cap] Re-install the filter and close the lower cover cap

Trouble Shooting

The appliance does not work or stops during operation. First try to find a solution to the problem, if the solutions cannot fix the problem, contact Shun Hing Electric Service Centre Ltd.

Description Reason Solution
Washing machine cannot start up Door is not closed properly Restart after the door is closed Check if the clothes is stuck
Door can't be opened Washer's safety protection design is working Disconnect the power, restart the product
Water leakage The connection between inlet pipe or outlet hose is not tight Check and fasten water pipes Clean up outlet hose
Detergent residues in the box Detergent is dampened or agglomerated Clean and wipe the detergent box
Indicator or display does not light PC board or harness has connection problem Check if the power is shut down and the power plug is connected correctly
Abnormal noise Check if the fixing (bolts) have been removed Check it's installed on a solid and level floor

Alarm code description:

Description Reason Solution
E30 Door is not closed properly Restart after the door is closed Check if the clothes is stuck
E10 Water injecting problem while washing Check if the water pressure is too low Straighten the water pipe Check if the inlet valve filter is blocked
E21 Overtime water draining Check if the drain hose is blocked
E12 Water overflow Restart the washer
EXX Others Please try again first, call up service line if there are still troubles

ⓘ Note!

⚠ WARNING!

Risk of electric shock

Transport

IMPORTANT STEPS WHEN MOVING THE APPLIANCE

Technical Specifications

Power Supply 220-240V,50Hz
MAX.Current 10A
Standard Water Pressure 0.1-1MPa
Model Washing Capacity Dimension (W*D*Hmm) Net Weight Rated Power
RW-AH813 8.0kg 400*610*875 56kg 1900W

SPECIAL AVOWAL

  1. The information above has been checked. Our company reserves the hermeneutic power to any printing errors or misunderstanding on the content.
  2. If there are technical improvements on the appliance, the operation manual will be updated without any prior notice. The product appearance and colour are subject to the actual appliance.
  3. The e-copy of user manual can be sent by e-mail on requested, please call Shun Hing Electric Works & Engineering Co. Ltd. hotline at 2861 2767.

AFTER SALES SERVICES

For any defect, in the judgment of technician from Shun Hing Electric Service Centre Limited, caused under normal use, we are responsible for repairing or replacing parts of the said electrical appliance free of charge within one year guarantee period commencing from the date of purchase. Any defective part which has been replaced shall become our property. Guarantee service does not cover the repair Or replacement of accessories, power cord or cabinet, etc. Additional charges shall be levied if services are required.

Please present the official invoice and the guarantee certificate with the sales point's chop or the redemption center's chop for free maintenance. For enquiries, please call Shun Hing Electric Service Centre Limited hotline at 2406 5666.

Turn off the power and contact Shun Hing Electric Service Centre Ltd. as soon as any of the following events occur.

信興電工工程有限公司

SHUN HING ELECTRIC WORKS & ENGINEERING CO., LTD

OFFICE: 9/F, PENINSULA CENTRE, 67 MODY ROAD, TSIMSHATSUI EAST, KOWLOON, HONG KONG

電話 TEL: (852) 2861 2767 傳真 FAX: (852) 2865 6706

網址 WEBSITE: www.rasonic.com 電郵 EMAIL: shew@shunhinggroup.com

保養及維修 MAINTENANCE AND REPAIR SERVICE

信興電器服務中心有限公司

SHUN HING ELECTRIC SERVICE CENTRE LTD.

OFFICE: 11TH FLOOR, SHUN HING CENTRE, 2 SHING YIU STREET, KWAI CHUNG, NEW TERRITORIES, HONG KONG

電話 TEL: (852) 2406 5666 傳真 FAX: (852) 2408 0316

網址 WEBSITE: www.shesc.com

消耗品/附件銷售熱線 CONSUMABLES/ ACCESSORIES SALES HOTLINE

電話 TEL: (852) 2406 5666

客戶服務中心 CUSTOMER SERVICE CENTRES

香港新界葵涌勝耀街2號信興中心1樓

1ST FLOOR, SHUN HING CENTRE, 2 SHING YIU STREET, KWAI CHUNG, NEW TERRITORIES, HONG KONG

電話 TEL: (852) 2406 5439 傳真 FAX: (852) 2408 1389

澳門慕拉士大馬路193-199號南嶺工業大廈5樓I座

AVENIDA DE VENCESLAU DE MORAIS, NO. 193-199, 5 ANDAR-I, EDF. INDUSTRIAL NAM LENG, MACAU

電話 TEL: (853) 2836 2928 傳真 FAX: (853) 2833 6405

For the latest information of Shun Hing Service Centre Ltd, please visit www.shesc.com or call us at our hotline.

Models: RW-AH813 Washing Machine, RW-AH813, Washing Machine, Machine

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