CommPortal Assistant App Quick Start Guide
This guide provides step-by-step instructions for downloading and installing the CommPortal Assistant App.
Browse to the following web address: https://arvig.net/hostedpbx.
Visual: Screenshot of the Arvig website homepage with the URL highlighted.Click on the STANDARD USER LOGIN button.
Visual: Screenshot of the Arvig login page showing 'STANDARD USER LOGIN' and 'SYSTEMS ADMINISTRATOR LOGIN' options.Enter your 10-digit phone number and password. These credentials should have been provided to you by your Systems Administrator or an Arvig representative.
Visual: Screenshot of the CommPortal interface displaying user account details, phone status, and settings.Click on the Downloads section or link.
Visual: Screenshot of the Arvig Downloads page listing various user guides and the CommPortal Assistant Instruction Guide.Click on the download link for the CommPortal Assistant application.
Visual: Screenshot showing a download prompt for 'CommPortal Assistant (Recommended)' for Windows operating systems.Once the download is complete, you will find the executable (.exe) file, typically in your browser's download bar or designated download folder.
Visual: Screenshot indicating the location of the downloaded .exe file in a browser's download bar.Click on the downloaded .exe file to start the installation process.
When the welcome message for the CommPortal Assistant Setup Wizard appears, click Next.
Visual: Screenshot of the CommPortal Assistant Setup Wizard's initial welcome screen.Review and Accept the End-User License Agreement. Then, click Next.
Visual: Screenshot of the End-User License Agreement dialog box with the 'I accept the terms...' option selected.Choose the installation option that best suits your needs. For most users, Just Me is the appropriate choice. Click Next.
Visual: Screenshot of the CommPortal Assistant Setup Wizard's 'Installation Options' screen, with 'Just for me' selected.Select the Complete setup type. Click Next.
Visual: Screenshot of the CommPortal Assistant Setup Wizard's 'Choose Setup Type' screen, with 'Complete' selected.Click Install to begin the installation.
Visual: Screenshot of the CommPortal Assistant Setup Wizard's 'Ready to Install' screen.Click Finish to complete the setup wizard.
Visual: Screenshot of the CommPortal Assistant Setup Wizard's completion screen.You will likely need to restart your computer one or two times for the configuration changes to take effect. Ensure you save your work and close all other programs before restarting.
If prompted to restart now, click Yes.
Visual: A system prompt asking to restart the computer for changes to take effect.If you are asked whether you want the CommPortal Assistant toolbar on your taskbar, click Yes.
Visual: A prompt asking about adding the CommPortal Assistant toolbar to the taskbar.You will observe changes to your Task Bar, where the CommPortal Assistant icon will appear.
Visual: Screenshot showing the CommPortal Assistant icon on the Windows Task Bar.If programs were open, you might need to look behind other windows to see the CommPortal Assistant Settings dialog.
Visual: Screenshot of the CommPortal Assistant Settings dialog, showing fields for Login, Number, Password, and CommPortal URL.Enter the required information into the three fields:
- Number: Enter your complete 10-digit phone number (without spaces).
- Password: Enter the password provided, in the same format as above.
- CommPortal URL: Enter the URL: https://voice1.arvig.net.
Click Apply to save the settings.
Click OK to close the settings window.
You may need to restart your computer a second time to ensure the dialer application appears correctly on the Task Bar.
Visual: Screenshot showing the CommPortal Assistant dialer app on the Task Bar.
You are now set up to use the CommPortal App.
