Setting Up the System
1. Download and install the eufy app from the App Store or Google Play. Then, sign in or create an account.
[App Store Link]
[Google Play Link]
2. Follow the in-app instructions to add this device and complete the setup.
For online support, tutorial videos, FAQs, and more information, please visit: https://support.eufy.com/s/
Scan the QR code ? to read the detailed user guide.
Important Safety Instructions
- The recommended temperature range for devices and accessories is 0°C to 40°C (32°F to 104°F).
- Unless specifically indicated that it is safe to do so in the user guide or instruction manual, do not use the device in an environment that exceeds the recommended low or high temperature.
- Unless specifically indicated that it is safe to do so in the user guide or instruction manual, avoid exposing your device to direct sunshine or excessively wet environments.
- Do not use the product in any way other than described herein in order to avoid personal injury or property damage.
- Users should comply with the laws and regulations of the corresponding countries and regions where the equipment is located(used), abide by professional ethics, pay attention to safety obligations, and strictly prohibit the use of our products or equipment for any illegal purposes. Anker Innovations Limited will not be responsible for any violators' legal liability under any circumstances.
- For pluggable equipment, the socket outlet should be easily accessible.
- Use only the adapter provided by the manufacturer. Using unauthorized adapters may cause danger and violate the authorized use of the device or the warranty article.
Child Safety
- THIS DEVICE IS NOT A TOY. ?
- Choking Hazard: This product contains (or comes with) small parts, plastic elements, cables, and parts that may cause choking hazards. Keep your camera and its accessories out of the reach of small children. Consult a physician immediately if small parts are swallowed. ⚠️
- Strangulation Hazard: Children can get strangled in cords. Keep cords out of the reach of children (more than 3 ft / 0.9 m away). ?
Notice
Declaration of Conformity
CE This product complies with the radio interference requirements of the European Community.
Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the website: https://support.eufy.com/s/articleRecommend?type=DownLoad&secondType=doc
Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://www.eufy.com/uk/psti-related
Technical Specifications
Adapter: This adapter is for indoor use only. The adapter type is TEKA-UCA10EU, rated output voltage/current is 5Vdc/1A. The plug is considered the disconnect device of the adapter.
RF Exposure Information: The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirements, use products that maintain a 20cm distance between the device and human body.
Wi-Fi: Operating Frequency Range: 2412~2472MHz; Max Output Power: 19.90 dBm
Manufacturer: Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany
Disposal and Recycling
Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused. ♻️
This symbol [??️] means the product must not be discarded as household waste and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling help protect natural resources, human health, and the environment. For more information on the disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Customer Service
Warranty: 12-month limited warranty (Garantía limitada de 12 meses / Garantie limitée de 12 mois / Garanzia limitata di 12 mesi / 12 maanden beperkte garantie / 12 meses de garantia limitada / 18ヶ月(延長あり) / 12 개월 제한 보증 / ضمان محدود لمدة 12 شهرًا)
Contact Information:
- (US/CA): +1 (800) 988 7973
- (UK): +44 (0) 1604 936200
- (DE): +49 (0) 69 9579 7960
- (China): +86 400 0550 036
- (Japan): 03 4455 7823
- (Korea): +82 1666-8470
- (AU): +61 3 8331 4800
- (Egypt): +20 8000000826
- (UAE): +971 8000320817
- (Kuwait): +965 22069086
- (KSA): +966 8008500030
Support Email:
support@eufy.com
(Japan): support@anker.com
(Korea): support.kr@anker.com
Manufacturer Address: Anker Innovations Limited, Unit 56, 8th Floor, Tower 2, Admiralty Centre, 18 Harcourt Road, Hong Kong