Tapo C320WS Outdoor Security Wi-Fi Camera

Package Contents

• Camera
• Power Adapter
• Mounting Template
• Anchors
• Screws
• Waterproof Seal
• Waterproof Cable Attachments
• Quick Start Guide

Appearance

Front Panel

Key components visible on the front panel include:

• MIC: Microphone
• MicroSD Card Slot: For inserting a microSD card for local recording.
• RESET Button: Press and hold for 5s to reset Wi-Fi settings or 10s to factory reset the camera.
• Speaker
• White Light LED
• IR LED
• System LED
• DC Power Connector: Used to connect to a 9V DC power adapter.
• Ethernet Port: Used to connect to a network device.

Bottom Panel

Details of the bottom panel ports and indicators.

System LED Status

Set Up Camera

Step 1: Download App

Get the Tapo app from the [App Store logo] or [Google Play logo].

Scan the QR code or visit https://www.tp-link.com/support/setup-video/#cloud-cameras for setup videos.

Step 2: Power Up

Plug the adapter into a power outlet to power up your camera.

Step 3: Set Up

Tap the [setup-button] button in the app and select your model. Follow the app instructions to complete the setup.

Wall Mounting Instructions

1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template. The recommended drill bit size is 6 mm (15/64 in.).

2. Mount Camera

Insert three anchors into the holes and use the screws to affix the camera over the anchors. The camera can be adjusted from 0° to 70° vertically and 0° to 360° horizontally.

Note: After mounting the camera, remember to connect it to a power outlet using the provided power adapter.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors. Ensure each part is securely attached and the water-proofing rings are flush to keep out water.

Assembly steps:

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket.

The network interface is now waterproof.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

This involves connecting the Male Power Connector, Waterproof Seal, and Female Power Connector.

FAQ (Frequently Asked Questions)

Q1. What should I do if I fail to configure Tapo Camera?

Visit https://www.tp-link.com/support/faq/2747/ for detailed instructions.

Q2. What should I do if the SD card is not working properly?

• Make sure you are using a microSD card. It's recommended to use a Class 10 microSD card or higher, with storage from 8 GB to 512 GB.
• Make sure you have initialized the microSD card in the Tapo app.
• If the problem still persists, contact technical support.

Q3. How do I reset the camera?

• With the camera powered on, press and hold the Reset button for about 5s until the System LED blinks red quickly to reset the Wi-Fi while keeping other settings; for 10s to factory reset the camera.
• Open the Tapo app, go to the Camera Settings page, and remove the camera to factory reset it.

For more questions, please refer to https://www.tp-link.com/support/faq/2742/.

For technical support, the user guide, and more information, please visit www.tapo.com/support/.

Safety Information

Please read and follow the safety information below when operating the device:

• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be easily accessible.
• Use only power supplies provided by the manufacturer and in the original packing of this product. If you have any questions, please contact TP-Link.
• Keep the device away from fire or hot environments. Do not immerse in water or any other liquid.
• Do not disassemble, repair, or modify the product.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction, resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product, turn off the circuit breaker and contact an authorized electrician.
• This product is not intended for use when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When leaving the product unused for a long time, unplug the product from the power outlet.
• This product may interfere with other electronic products such as TVs, radios, personal computers, phones, or other wireless devices.
• Operating Temperature: -20°C ~ 45°C (-4°F ~ 113°F).

TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Declarations of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/support/ce.

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/.

©2023 TP-Link