Zebra KC50 Kiosk Computer

Copyright and Legal Information

2024/08/06

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corporation and/or its affiliates. All rights reserved.

Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.

For further information regarding legal and proprietary statements, please go to:

• SOFTWARE: zebra.com/informationpolicy
• COPYRIGHTS: zebra.com/copyright
• PATENTS: ip.zebra.com
• WARRANTY: zebra.com/warranty
• END USER LICENSE AGREEMENT: zebra.com/eula

Terms of Use

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries ("Zebra Technologies"). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Unpacking the Kiosk Computer

Unpack the Kiosk computer and examine the contents before setting up the device.

1. Carefully remove the computer from the box.
2. Verify the following items are in the box:
   • Kiosk Computer
   • Bag containing 4 M4 screws and a size 3 hex key
   • Regulatory guide
3. Inspect the equipment for any damage. If any equipment is missing or damaged, contact the Global Customer Support Center immediately.

⚠️ IMPORTANT: Leave the protective film that covers the screen on the computer until it is mounted/installed.

Features

This section lists the features of the KC50.

Figure 1: Front View Features

A diagram showing the front of the KC50 Kiosk Computer. Number 1 points to the Touchscreen. Number 2 indicates the NFC field. Number 3 points to the Main microphone. Number 4 indicates the Front camera.

Figure 2: Rear View with Back Covers Removed Features

A diagram showing the rear of the KC50 Kiosk Computer with back covers removed. Number 1 indicates the Power LED. Number 2 is the Power button. Numbers 3 and 4 are Volume up and Volume down buttons, respectively. Number 5 points to the USB-C port cover. Number 6 indicates the Speaker. Number 7 points to the Size M4 mounting holes. Number 8 indicates the Rear microphone. Number 9 points to the GPIO port and microSD slot. Number 10 is the USB-A port. Number 11 is the USB-C display port. Number 12 is the DC power port. Number 13 is the Ethernet port.

Setting up the Kiosk Computer

Set up the Kiosk computer by connecting a power supply, mounting the device, and installing optional accessories.

1. (Optional) Install a microSD card.
2. Connect the device to a power supply.
3. Mount the device.

NOTE: If you are using a Zebra stand, refer to the Installation Guide for detailed instructions on mounting the device on the stand.

1. (Optional) Install the accessories.

Connecting to a Power Supply and Powering on the Device

The KC50 Kiosk computer requires an external power supply. Connect a power supply to power the device. You can use a DC line in or an Ethernet cable to power the device.

This guide includes instructions for a DC line connection to the power supply. For Power over Ethernet, refer to the Product Reference Guide.

⚠️ IMPORTANT: If you are using a Zebra stand, refer to the KC50 Stand Installation Guide to connect the power supply.

1. Insert the MC18 removal tool (sold separately) into the slot in the back cover to remove the cover from the device.
2. Connect the DC line to the power port of the device (labeled 1).
3. Connect the DC line cord to the power supply (labeled 2).
4. Connect the AC line cord to a power supply (labeled 3).

Diagrams show the power connection process: an MC18 removal tool being inserted to remove the back cover, followed by connections to the DC power port on the device, the power supply, and the AC power cord to a wall outlet. A final diagram shows the back cover being reattached by aligning and pressing until it clicks.

The device boots on when connected to a power supply. The device is ready for use.

Mounting the KC50

The VESA plate on the back of the device allows you to mount the device in many different ways. The device includes mounting holes spaced in 75 mm (2.95 in.) and 100 mm (3.94 in.) squares. You can mount the device onto a VESA mounting plate or create mounting holes in a wall, cabinet, or desk to secure the device in place.

• Use the correct hardware to mount the device.

• If you are not using the Kiosk Computer Stand as a mounting solution, use good cable management practices to keep the cables inserted in the device. Use cable ties or hook and loop ties to secure the cables and prevent them from disengaging from the device.
• If you are attaching the scanner to the device, mount the device so that barcodes can comfortably be placed 8 to 20 cm (3 to 8 in.) below the scanner.

Connecting the Scanner and Light Bar

The optional scanner and light bar accessories enhance the device's usability applications. The scanner adds barcode scanning capability while the light bar provides quick visual feedback about the device, such as scanning success, errors, or device availability.

1. Determine the desired position for the accessories. The modular design allows you to pick any one of the USB-C ports to install the accessories.
2. Insert the MC18 removal tool in the cover's slot and push the cover off of the device.

An illustration shows aligning the USB-C connector of an accessory with the USB-C port on the device, followed by pressing the accessory firmly into place.

1. Align the USB-C connector with the port.
2. Press the accessory firmly until the USB-C connector is in place.
3. Use a Philips head screwdriver to secure the accessory to the device with two M4 screws.
4. Repeat this process for all accessories.

Open a relevant app such as DWDemo to ensure the accessories are powered and functioning.

Scanning Barcodes

Use the scanner accessory to capture barcode data.

1. Open an app that enables the barcode scanner on the device.
2. Position the barcode 8 to 20 cm (3 to 8 in.) below the scan window.
   • Ensure the barcode is within the area formed by the aiming pattern. The green dot increases visibility in bright lighting conditions.

A diagram shows a barcode positioned below the device's scan window. An aiming pattern with a green dot is depicted, indicating the area for successful scanning. The device beeps, and the light bar illuminates to indicate a successful decode.

Reading NFC Cards

The KC50 supports reading NFC cards. Follow these instructions to read NFC data using the KC50.

1. Open an app that supports NFC scanning.
2. Hold the NFC card near the antenna, located at the center of the screen.

A diagram depicts a hand holding an NFC card near the center of the KC50's screen, where the antenna is located. The device provides an audio or visual indication of a successful card reading.