User Manual

Safety Information

Safety Definitions

? DANGER Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

⚠️ WARNING Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

⚠️ CAUTION Indicates a hazardous situation which, if not avoided, could result in property damage and minor or moderate injury.

ℹ️ NOTICE This symbol indicates important information where there is no risk to people or property.

Additional Symbols

• • Step in an action sequence
• • Cross-reference to another part of the document
• • List entry

Important Safety Instructions

⚠️ WARNING When using electrical appliances, safety precautions to reduce the risk of fire, electric shock or injury to persons should be followed.

1. READ ALL INSTRUCTIONS BEFORE USING THIS WATER HEATER.
2. This water heater must be grounded. Connect only to properly grounded outlet. See "GROUNDING INSTRUCTIONS" found on (specific page or section to be included).
3. Install or locate this water heater only in accordance with the provided installation instructions.
4. Use this water heater only for its intended use as described in this manual.
5. Do not use an extension cord set with this water heater. If no receptacle is available adjacent to the water heater, contact a qualified electrician to have one properly installed.
6. As with any appliance, close supervision is necessary when used by children.
7. Do not operate this water heater if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
8. This water heater should be serviced only by qualified service personnel. Contact nearest authorized service facility for examination, repair, or adjustment.
9. Do not use multi-outlet adaptors (i.e. power strips) with this water heater.
10. Failure to inspect the anode rod at least once a year could cause the tank to fail and leak. This condition is not covered under the manufacturer's warranty.
11. Any water heater should be installed in such a manner that if it should leak, the resulting flow of water will not cause damage to the area in which it is installed. National Plumbing codes require a drain pan for any water heater installation. Failure to install one is the sole responsibility of owner and/or installer. Reference UPC 2006 (Uniform Plumbing Code) Section 508.1, or IPC 2006 (International Plumbing Code) Section 504.7.

⚠️ CAUTION The installer should review the contents of this manual with the owner upon completion of installation, and the manual should be left with the owner and placed in a location close to the installation.

⚠️ CAUTION The manufacturer cannot be responsible for the damages caused by improper installation or by failure to follow instructions in this manual. Comply with the installation instructions before completing electric connection.

Information about the product

Models overview

Fig. 2: Diagram of the water heater unit showing numbered components:

• 1. Temperature & pressure relief valve, 3/4 NPT male.
• 2. Cold water inlet (BLUE) 1/2 NPT male.
• 3. Temperature Adjustment Knob.
• 4. Temperature & pressure relief valve discharge line to drain.
• 5. 3/4 NPT female tapping for relief valve.
• 6. Hot water outlet (RED) 1/2 NPT male.

⚠️ CAUTION The thermostat comes preset from the factory to be closed by default. (See Fig. 1).

Fig. 1: Thermostat dial with markings for OFF, MIN, and MAX.

ℹ️ NOTICE Tank failure due to neglecting to maintain the anode rod is not covered under warranty (see Section 5 Maintenance).

⚠️ WARNING This product can expose you to lead, which is known to the state of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65warnings.ca.gov.

? DANGER Hydrogen gas is produced in a hot water system served by this heater that has not been used for a long period of time (2 weeks or more). Hydrogen gas is extremely flammable. To reduce the risk of injury under these conditions, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. When hydrogen is present, there will probably be an unusual sound such as air escaping through the pipe as the water begins to flow. There should be no smoking or open flame near the faucet at the time it is open.

⚠️ CAUTION Any water heater should be installed in such a manner that if it should leak, the resulting flow of water will not cause damage to the area in which it is installed. National Plumbing codes require a drain pan for any water heater installation. Failure to install one is the sole responsibility of owner and/or installer. Reference UPC 2006 (Uniform Plumbing Code) Section 508.1, or IPC 2006 (International Plumbing Code) Section 504.7.

⚠️ CAUTION Prior to connecting the power supply, ensure tank is full of water and system is purged of air.

Dimensions

Fig. 3: Diagrams showing the water heater's dimensions:

• Side view 1: Height 15.7" (401 mm), Depth 10.1" (256 mm).
• Side view 2: Width 10.9" (277 mm), Depth 6.7" (170 mm).
• Top view: Shows fitting placement, Width 3.9" (100 mm).

Technical data

Installation instructions

Mounting the heater

Floor mounting: Heater can sit on floor.

Pipe connections

• Connect the cold water inlet pipe to the inlet tapping (marked with a blue ring).
• Ensure an isolation valve is installed on the cold water supply to the water heater.
• Connect the hot water outlet pipe to the outlet tapping (marked with a red ring).

⚠️ CAUTION To reduce the risk of excessive pressures and temperatures in this water heater:

• Install the supplied temperature and pressure protective equipment required by local codes but not less than a combination temperature and pressure relief valve certified by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shut-off Devices for Hot Water Supply Systems, ANSIZ21.22.

The supplied temperature and pressure relief valve is marked with a maximum set pressure (150 psi) that does not exceed the marked maximum working pressure of the water heater.

• Install the Temperature and pressure relief valve in the opening provided and marked for this purpose in the water heater.
• Orient it or provide tubing so that any discharge from the valve will exit within 6 inches above, or at any distance below, the structural floor, and cannot contact any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances.

ℹ️ NOTICE Wrap the Teflon tape around the threaded opening of the pressure relief valve at least 15 times (approximately 47.2" (120 cm) in length) in order to prevent water leakage.

ℹ️ NOTICE Wrap at least 8 turns (approximately 25.2 inches (65 cm)) of Teflon tape around the threaded opening of the hose connector.

National Plumbing codes may require a drain pan for the water heater installation. Failure to install one is the sole responsibility of owner and/or installer. Reference UPC (Uniform Plumbing Code), or IPC (International Plumbing Code).

Use

Closed system thermal expansion

Periodic discharge of the temperature and pressure relief valve or failure of the element gasket may be due to thermal expansion in a closed water supply system. The water utility supply meter may contain a check valve, backflow preventer or water pressure reducing valve which will create a closed water system.

During the heating cycle of the water heater, the water expands causing pressure inside the water heater to increase.

The temperature and pressure relief valve may discharge hot water under these conditions which results in a loss of energy and a build-up of lime on the relief valve seat.

To prevent this from happening, there are two recommendations:

• Install a diaphragm-type expansion tank that is suitable for potable water on the cold water supply line. A minimum 0.5 gallon expansion tank should be used.
• Contact the local water supplier or plumbing inspector for information on how to control this situation. Do not plug the temperature and pressure relief valve.

Starting and testing

⚠️ CAUTION DO NOT supply power to water heater until filled with water.

To fill the heater:

• Open supply valve for water heater to fill with water.
• Open hot water tap(s) supplied by the water heater to purge air out of the system. Once air is purged, close hot water tap.
• Visually check for any leaks.

Turning heater on

For models which are not fitted with a switch:

• Supply power to the water heater by plugging in the power cord.
• If the light does not come on, turn the control knob in a clockwise direction.
• The light will come on until water temperature has reached the thermostat temperature setting. The light will come back on any time the water temperature inside the tank drops below the thermostat setting.

? DANGER If user's water pressure is high, TP valve may relieve pressure under high pressure during the heating process, water temperature will be over 145 °F after pressure relief, which can cause severe burns instantly or death from scalds. Please take attention!

Temperature setting

To fill the heater:

The temperature of the hot water is adjusted by rotating the knob located on the front cover. Temperature range is 55-145 °F.

• Turn the knob clockwise to increase temperature.
• Turn the knob counter-clockwise to decrease temperature.

Fig. 4: Close-up of the temperature adjustment knob.

Maintenance

⚠️ CAUTION Do not attempt to repair this water heater yourself. Call a service person for assistance. Always turn off the power supply to the heater prior to servicing or draining the heater.

ℹ️ NOTICE For most of these operations, the water will have to be drained from the heater. For all of these operations the cord should be disconnected and the front cover removed.

Removing the cover

• Remove rubber seal which covers the Phillips screw, and unscrew the Phillips screw.
• The cover can now be removed by slightly rotate. When reassembling, work in the opposite way being careful to insert the tongue of the cover into the slot.

Draining the heater

If the heater has been installed with flexible hoses:

• Shut off the power supply.
• Turn the heater upside down over a sink to drain the water out of it.

Inspecting the anode rod

If the heater has been installed with flexible hoses:

The purpose of the anode rod (Fig. 6) is to protect the tank against corrosion. It is critical that the anode rod be inspected once a year to determine whether it requires replacement. To access the anode rod, the heating element must be removed (see Section 5.4 Removing the heating element). Upon inspection, the anode rod surface should appear smooth. If the rod surface appears pitted, bumpy, rusty, or if the rod is missing completely, then it must be replaced.

To access the anode rod:

• Remove the heating element (see Section 5.4 Removing the heating element).

Fig. 5: Diagram showing the heating element assembly.

Fig. 6: Diagram of the anode rod.

Original anode rod sizes

• Length 4.72" Diameter 0.787"
• Certain installations may require more frequent replacement of the anode rod:
• Recirculation applications
• Poor water quality
• Galvanic/electrolytic corrosion
• High flow applications

In the event of poor water quality, it is recommended to consult a local water treatment professional for water treatment options. Always ensure the water heater is grounded. Damage resulting from poor water quality or failure to replace the anode rod is not covered under the manufacturer's warranty. For additional questions, please call Technical Service.

Descaling the heating element

Scale deposits can affect the heating capability of the element. Heavy scale can even cause damage to the element. The element can be descaled either chemically or manually:

• Soak the element in white vinegar or other descaling solution.
• Once descaled, rinse well with fresh water, to which you should add some baking soda.
• -or-
• Once the element has dried, use a soft brush (non metallic to prevent damaging the stainless steel sheath) on element.
• Brush the dried mineral off.
• Reinstall the element with gasket and make the wire connections.

ℹ️ NOTICE Make sure the tank has been refilled with water before restoring power.

Replacement of parts

Changing the anode rod

• Turn off the power supply and drain the heater (5.2 Draining the heater).
• Remove heating element (see previous section).
• Unscrew anode rod from threaded connection.
• Remove and replace the anode rod (Fig. 6).
• Reinstall heating element.
• Refill tank with water before restoring power.

Changing the heating element

• Turn off power supply and drain the heater (see Draining the Heater).
• Remove the heating element (see section on Removing the Heating Element).
• Install new element with gasket, making sure the gasket and element are positioned correctly.
• Tighten the retaining nuts and make the wire connections.
• Ensure that the thermostat temperature sensor is inserted into the well located on the element assembly and secured with black rubber grommet.
• Refill tank with water before restoring power.

Wiring Diagram: Shows connections for Power plug, Thermostat, Thermal cut-out, Heating indicator, and Heating element. Includes labels L, N, E for connections.

Changing the thermostat

• Turn off power supply.
• Disconnect the 2 wire connectors on thermostat.
• Loosen the two brass screws at right side of thermostat and pull wires out.
• Remove thermostat temperature sensor from well located in element assembly.
• Unscrew and remove the two Phillips screws holding the thermostat onto the tank.
• Install new thermostat and re-attach wiring and screws.
• Ensure that the thermostat temperature sensor is inserted into the well located on the element assembly and secured with black rubber grommet.

Troubleshooting

Fault Assessment and Troubleshooting

Resetting High Limit Switch

Occasionally, the high temperature limit shut off device may trip the reset. This occurs when water temperature exceeds 190 °F. The shut off device may also trigger from a power outage or electrical storm.

To reach the thermostat:

• Disconnect power cord and remove installation cover.
• Firmly press reset button (Fig. 7, [B]) with the tip of a ball point pen or similar object.

A click indicates the reset was tripped.

• Reconnect power

IMPORTANT:

• Check the operation of the thermostat: Turn temperature dial from high to low.
• If the red light does not go off on low setting: Turn off power supply and call a service person to replace the thermostat.
• If the red light does go off the thermostat is working well: Place dial setting to desired setting.

Fig. 7: Diagram of the thermostat with reset button [B].

ℹ️ NOTICE A lower setting is more economical and reduces the risk of scalding.

Put back cover plate.

⚠️ CAUTION Call a technician if the high limit needs to be reset frequently.

Interior components diagram

Fig. 8: Exploded view of the water heater's interior components.