This document provides comprehensive instructions for the safe installation, operation, and maintenance of Electrolux EHC325BA and EHC321BA ceramic glass hobs. Please read all instructions carefully before use and keep them for future reference. The manufacturer is not responsible for injuries or damages resulting from incorrect installation or use.
Contents
- Safety instructions
- Product description
- Daily Use
- Helpful hints and tips
- Cleaning and care
- What to do if ... (Troubleshooting)
- Technical data
- Environment concerns
- Installation Instructions
- Customer care center
Subject to change without notice.
Safety Instructions
Before installing and using the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages. Always keep the instructions with the appliance for future reference.
Children and Vulnerable People Safety
⚠ Warning! Risk of suffocation, injury or permanent disability.
- Do not let persons, including children, with reduced physical, sensory, or mental functions, or lack of experience and knowledge use the appliance. They must have supervision or instruction for operation by a person responsible for their safety.
- Do not let children play with the appliance.
- Keep all packaging away from children.
Installation
⚠ Warning! Only a qualified person must install this appliance.
- Remove all packaging.
- Do not install or use a damaged appliance.
- Obey the installation instructions supplied with the appliance.
- Keep the minimum distance from other appliances and units (see page 13 for diagrams).
- Always be careful when moving the appliance as it is heavy. Always wear safety gloves.
- Seal cut surfaces with a sealant to prevent moisture from causing swelling.
- Protect the bottom of the appliance from steam and moisture.
- Do not install the appliance adjacent to a door or under a window. This prevents hot cookware from falling when the door or window is opened.
- If the appliance is installed above drawers, ensure sufficient space between the bottom of the appliance and the upper drawer for air circulation (see page 13 for diagrams).
- The bottom of the appliance can get hot. It is recommended to install a non-combustible separation panel under the appliance to prevent access to the bottom.
Electrical Connection
⚠ Warning! Risk of fire and electrical shock.
- All electrical connections must be made by a qualified electrician.
- Before any wiring, ensure the main terminal of the appliance is not live.
- Ensure the appliance is installed correctly. Loose and incorrect plug and socket connections can cause the terminal to become too hot.
- Ensure a shock protection is installed.
- Do not let electricity bounds touch the appliance or hot cookware when connecting the appliance to nearby sockets.
- Do not let electricity bounds tangle.
- Use a strain relief clamp on the cable.
- Use the correct mains cable.
- Ensure not to cause damage to the mains plug and cable. Contact Service or an electrician to change a damaged mains cable.
- The electrical installation must have an isolation device allowing disconnection of the appliance from the mains at all poles, with a contact opening width of minimum 3 mm.
- Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips, and contractors.
Use
⚠ Warning! Risk of injury, burns or electric shock.
- Use this appliance in a household environment.
- Do not change the specification of this appliance.
- Do not use an external timer or a separate remote-control system to operate the appliance.
- Do not let the appliance stay unattended during operation.
- Do not operate the appliance with wet hands or when it has contact with water.
- Do not put cutlery or saucepan lids on the cooking zones; they can become hot.
- Set the cooking zone to "off" after each use. Do not rely on the pan detector.
- Do not use the appliance as a work surface or storage surface.
- If there is a crack on the surface, disconnect power supply to prevent electrical shock.
⚠ Warning! Risk of fire or explosion.
- Fats and oil, when heated, can release flammable vapours. Keep flames or heated objects away from fats and oils when cooking.
- Vapours from very hot oil can cause spontaneous combustion.
- Used oil, which may contain food remnants, can cause fire at a lower temperature than new oil.
- Do not put flammable products or items wet with flammable products in, near, or on the appliance.
⚠ Warning! Risk of damage to the appliance.
- Do not keep hot cookware on the control panel.
- Do not let cookware boil dry.
- Be careful not to let objects or cookware fall on the appliance. The surface can be damaged.
- Do not activate cooking zones with empty cookware or without cookware.
- Do not put aluminium foil on the appliance.
- Cookware made of cast iron, aluminium, or with a damaged bottom can cause scratches on the glass ceramic. Always lift these objects when moving them on the cooking surface.
Care and Cleaning
⚠ Warning! Risk of damage to the appliance.
- Clean the appliance regularly to prevent deterioration of the surface material.
- Do not use water spray and steam to clean the appliance.
- Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents, or metal objects.
Product Description
Cooking Surface Layout
EHC325BA: This model features two cooking zones and a control panel. The layout typically shows two circular cooking zones arranged vertically. The top zone is 1800 W, and the bottom zone is 1200 W. The control panel is located below the cooking zones.
EHC321BA: Similar to EHC325BA, this model also has two cooking zones and a control panel. The top cooking zone is 1800 W, and the bottom cooking zone is 1200 W. The control panel is located below the cooking zones.
Control Panel Layout (EHC325BA)
The control panel for EHC325BA includes several sensor fields for operation:
- Sensor Field 1 (Power Symbol ⓘ): To activate and deactivate the appliance.
- Sensor Field 2 (Lock Symbol 🔒): To lock/unlock the control panel.
- Sensor Field 3 (Cooking Zone Activation Symbol ●): To activate the cooking zone.
- Sensor Field 4 (+/-): To increase or decrease the heat setting.
- Sensor Field 5 (Heat Setting Display): To show the current heat setting.
Heat Setting Displays (EHC325BA)
| Display | Description |
|---|---|
| 0 | The cooking zone is deactivated. |
| 1-9 | The cooking zone operates. |
| L | The Lock function is active. |
| E | There is a malfunction. |
| H | A cooking zone is still hot (residual heat). |
| − | The Automatic Switch Off operates. |
⚠ Warning! Risk of burns from residual heat!
EHC321BA Heat Setting with Knob
For the EHC321BA model, heat settings are controlled via a ring control knob:
| Heat setting | Ring control knob action | Knob setting representation |
|---|---|---|
| To increase | Turn clockwise | Knob rotates from OFF position clockwise, indicating increasing heat. |
| To reduce | Turn anti-clockwise | Knob rotates from a higher setting anti-clockwise, indicating decreasing heat. |
| Switch off | Turn to the Off position | Knob rotates to the OFF position. |
Daily Use
Activation and Deactivation
Touch the power symbol (ⓘ) for 1 second to activate or deactivate the appliance.
Automatic Switch Off
The appliance deactivates automatically if:
- All cooking zones are deactivated (0).
- No heat setting is set after activating the appliance.
- Something is spilled or placed on the control panel for more than 10 seconds (e.g., a pan, a cloth). Remove the object or clean the control panel.
- The appliance becomes too hot (e.g., a saucepan boils dry). The cooking zone must be cool before using the appliance again.
- A cooking zone is not deactivated or its heat setting is not changed. After some time, the symbol − appears and the appliance deactivates.
The relation between heat setting and automatic switch off times:
- Heat setting 1-2: 6 hours
- Heat setting 3-4: 5 hours
- Heat setting 5: 4 hours
- Heat setting 6-9: 1.5 hours
Cooking Zone Selection
To set the cooking zone, touch the sensor field related to that zone. The display highlights the heat setting indication (●).
Heat Setting
Set the cooking zone. Touch + to increase the heat setting. Touch − to decrease the heat setting. The display shows the heat setting. Touch + and − at the same time to deactivate the cooking zone.
Lock
When cooking zones are operating, the control panel can be locked, except for the power symbol (ⓘ). This prevents accidental changes to the heat setting.
First, set the heat setting. To start this function, touch the lock symbol (🔒). The symbol L appears for 4 seconds.
To stop this function, touch the lock symbol (🔒). The heat setting previously set will reappear. When the appliance is stopped, this function also stops.
Helpful Hints and Tips
Cookware
ⓘ Information: The bottom of the cookware must be as thick and flat as possible.
Cookware made of enamelled steel, aluminium, or copper bottoms can cause discoloration on the glass ceramic surface. This may be difficult or impossible to remove.
Energy Saving
- If possible, always put lids on cookware.
- Place cookware on a cooking zone before starting it.
- Stop cooking zones before the end of the cooking time to use residual heat.
- The bottom of pans and cooking zones should have the same dimension.
Examples of Cooking Applications (EHC325BA)
The data in the table is for guidance only.
| Heat setting | Use to: | Time | Hints |
|---|---|---|---|
| 1 | Keep warm the food you cooked | as required | Put a lid on cookware |
| 1-2 | Hollandaise sauce, melt: butter, chocolate, gelatine | 5-25 min | Mix from time to time |
| 1-2 | Solidify: fluffy omelettes, baked eggs | 10-40 min | Cook with a lid on |
| 2-3 | Simmer rice and milk-based dishes, heating up ready-cooked meals | 25-50 min | Add minimum twice as much liquid as rice; mix milk dishes part procedure through |
| 3-4 | Steam vegetables, fish, meat | 20-45 min | Add some tablespoons of liquid |
| 4-5 | Steam potatoes | 20-60 min | Use max. 1¼ L water for 750 g of potatoes |
| 4-5 | Cook larger quantities of food, stews and soups | 60-150 min | Up to 3 L liquid plus ingredients |
| 6-7 | Gentle fry: escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes, doughnuts | as necessary | Turn halfway through |
| 7-8 | Heavy fry: hash browns, loin steaks, steaks | 5-15 min | Turn halfway through |
| 9 | Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips | as necessary | Turn halfway through |
Information on Acrylamides
Important! According to the newest scientific knowledge, if you brown food (especially those containing starch), acrylamides can pose a health risk. Thus, it is recommended to cook at the lowest temperatures and not to brown food too much.
Cleaning and Care
Clean the appliance after each use. Always use cookware with a clean bottom.
ⓘ Information: Scratches or dark stains on the glass-ceramic do not affect how the appliance operates.
To remove dirt:
- Remove immediately: melted plastic, plastic foil, and food with sugar. If not, the dirt can cause damage to the appliance. Use a special scraper (option to buy) for the glass. Put the scraper on the glass surface at an acute angle and move the blade on the surface.
- Remove after the appliance is sufficiently cool: limescale rings, water rings, fat stains, shiny metallic discolorations. Use a special cleaning agent for glass ceramic or stainless steel.
- Clean the appliance with a moist cloth and dishwashing liquid detergent.
- At the end, rub the appliance dry with a clean cloth.
What to do if ... (Troubleshooting)
| Problem | Possible cause and remedy |
|---|---|
| You cannot activate the appliance or operate it. |
|
| A sound operates and the appliance deactivates. A sound operates when the appliance is deactivated. | You put something on one or more sensor fields. Remove the object from the sensor fields. |
| The appliance deactivates. | You put something on the power symbol (ⓘ). Remove the object from the sensor field. |
| The residual heat indicator does not come on. | The cooking zone is not hot because it operated only for a short time. If the cooking zone should be hot, speak to the service centre. |
| The symbol − comes on. | The Automatic Switch Off operates. Deactivate the appliance and activate it again. |
| The symbol E and a number come on. | There is an error in the appliance. Disconnect the appliance from the electrical supply for some time. Disconnect the fuse from the electrical systems of the house. Connect again. If E comes on again, speak to the service centre. |
If you tried the above solutions and cannot repair the problem, speak to your dealer or the Customer Care Department. Provide data from the rating plate, the three-digit-letter code for the glass ceramic (located in the corner of the cooking surface), and any error message that appears. If the appliance was operated incorrectly, servicing by a customer service technician or dealer will not be free of charge, even during the warranty period. Instructions about customer service and conditions of guarantee are in the guarantee booklet.
Technical Data
| Model | EHC325BA | EHC321BA | ||
|---|---|---|---|---|
| PNC | 949163300 | 949163301 | ||
| Product dimensions (w x d) mm | 300 X 520 | 300 X 520 | ||
| Cut-out dimensions (w x d) mm | 270 X 490 | 270 X 490 | ||
| Voltage (volts) | ~220 - 240 | ~220 - 240 | ||
| Cycles (Hz) | 50/60 | 50/60 | ||
| Service Cord | Fitted | Fitted | ||
| Elements | no. zones | watts | no. zones | watts |
| 1 Front | 1 | 1200 | 1 | 1200 |
| 1 Rear | 1 | 1800 | 1 | 1800 |
| Total | 3000 | 3000 |
Cable
Cable types applicable for installation or replacement: H05RR-F, H05SS-F, H05VV-F, H05V2V2-F. For the section of the cable, refer to the total power (on the rating plate) and to the table:
| Total power | Section of the cable |
|---|---|
| Maximum 3500W | 3X1.5mm² |
| Maximum 5500W | 3X2.5mm² |
| Maximum 7000W | 3X4mm² |
| Maximum 8800W | 3X6mm² |
The earth cord (green / yellow cable) must be 2 cm longer than phase and neutral cables (blue and brown cables).
Wiring Diagram EHC325BA
A wiring diagram for the EHC325BA model shows connections for Live (L) and Neutral (N) lines to a user interface (XC01) and a main board (BB01 Everest). Relays (REL1, REL2, REL3, REL4, REL9) control power to heating elements. Specific connections are labeled BR1 through BR16, with internal components like r33 and r34. This diagram illustrates the electrical flow and control logic for the hob.
Wiring Diagram EHC321BA
A wiring diagram for the EHC321BA model illustrates connections for live, neutral, and ground. It shows two main elements: a "LARGE ELEMENT" and a "SMALL ELEMENT," each with heat sensors and temperature limiters. MP01 modules are depicted controlling these elements. The schematic includes a mains supply of 220-240V~ 50/60Hz, with connections for neon indicators and neutral lines. The wiring schematic number is 305457004.
Environment Concerns
The symbol ⚛ on the product or its packaging indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, users help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling this product, contact your local council, your household waste disposal service, or the shop where the product was purchased.
Packaging Material
The packaging materials are environmentally friendly and can be recycled. Plastic components are identified by marking: >PE<, >PS<, etc. Discard packaging materials as household waste at the waste disposal facilities in your municipality.
Installation Instructions
⚠ Warning! Safety instructions.
⚠ Warning! This must be read! The laws, ordinances, directives, and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with regulations, etc.).
Important! Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed (see page 13 for diagrams).
- Anti-shock protection must be provided by the installation; for example, drawers may only be installed with a protective floor directly underneath the appliance.
- The cut surfaces of the worktop are to be protected against moisture using a suitable sealant. The sealant seals the appliance to the worktop with no gap. Do not use silicon sealant between the appliance and the worktop.
- Avoid installing the appliance next to doors and under windows. Otherwise, hot cookware may be knocked off the rings when doors and windows are opened.
⚠ Warning! Risk of injury from electrical current.
- The electrical mains terminal is live. Make electrical mains terminal free of voltage.
- Follow connection schematic.
- Observe electrical safety rules.
- Ensure anti-shock protection by installing correctly.
- The appliance must be connected to the electrical supply by a qualified electrician.
- Loose and inappropriate plug and socket connections can make the terminal overheat.
- Have the clamping connections correctly installed by a qualified electrician.
- Use strain relief clamp on cable.
⚠ Warning! The surface temperature exceeds 95°C. To avoid a hazard, underbench access must be restricted.
Electrical Connection
Before connecting, check that the nominal voltage of the appliance (stated on the rating plate) corresponds to the available supply voltage. Also check that the wire is suitably sized in accordance with local wiring rules to suit the appliance power rating. The rating plate is located on the lower casing of the hob. Means for disconnection must be incorporated in the fixed wiring in accordance with local wiring rules. The hob is to be connected to the mains using a device that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm, e.g., automatic line protecting cut-out, earth leakage trips, or fuse. If this appliance's mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°C; or higher). This cable is available from the Customer Care Department. The connection must be carried out as shown in the diagram.
The earth lead is connected to terminal ├. The earth lead must be longer than leads carrying electric current. The cable connections must be made in accordance with regulations and the terminal screws tightened securely. Finally, the connecting cable is to be secured with the mains cable cleat and the covering closed by pressing firmly (lock in place). Before switching on for the first time, any protective foil or stickers must be removed from the glass ceramic surface.
⚠ Warning! Once connected to the mains supply, check that all cooking zones are ready for use by briefly switching each on in turn at the maximum setting.
- A duplicate rating label is supplied with this unit. For easy identification of this unit after installation, stick it to a readily available surface adjacent to the cooktop.
Sticking on the Seal
- Clean the worktop around the cutout area.
- Stick the single-sided adhesive sealing tape provided on the underside of the hob around the outside edge, ensuring that it is not stretched. The two ends of the tape should join in the middle of one side. After trimming the tape (allow it to overlap by 2-3 mm), press the two ends together.
Assembly for EHC321BA & EHC325BA
Installation requires specific clearances:
- Minimum 500 mm clearance above the hob.
- Minimum 50 mm clearance from the back wall.
- Cut-out dimensions: 270 mm width x 490 mm depth.
- Overall hob dimensions: 300 mm width x 520 mm depth.
- Minimum 20 mm clearance below the hob for ventilation.
- Minimum 25 mm clearance from the side walls of the cabinet.
- Minimum 38 mm clearance from the front edge of the cabinet.
The hob is installed by placing it into the cutout from above. Ensure the sealing tape is applied correctly around the edge of the hob before installation to create a seal with the worktop.
⚠ Warning! Surface temperatures of the base exceed 95°C. Under-bench access must be restricted by use of a non-combustible barrier on installation.
Consumer Care Center
For assistance, contact Electrolux Consumer Care Centers in the following regions:
| Region | Contact Information |
|---|---|
| Thailand | Call Center Tel: +66 2 725 9000 Electrolux Thailand Co., Ltd. Electrolux Building, 14th Floor, 1910 New Phetchaburi Road, Bangkapi, Huai Khwang, Bangkok 10310 Office Tel: +66 2 7259100 Office Fax: +66 2 7259299 Email: customercarethai@electrolux.com |
| Singapore | Consumer Care Center Tel: +65 6727 3699 Electrolux S.E.A. Pte Ltd. 1 Fusionopolis Place, #07-10 Galaxis, West Lobby, Singapore 138522 Office Fax: +65 6727 3611 Email: customer-care.sin@electrolux.com |
| Indonesia | Consumer Care Center Tel: +62 21 522 7180 PT. Electrolux Indonesia Gedung Plaza Kuningan, Menara Utara 2nd Floor, Suite 201, Jl. HR Rasuna Said kav C 11-14, Karet Setiabudi, Jakarta Selatan 12940 Office Tel: +62 21 522 7099 Office Fax: +62 21 522 7097 Email: customercare@electrolux.co.id |
| Philippines | Consumer Care Center Toll Free: 1-800-10-845-CARE 2273 Customer Care Hotline: +63 2 845 CARE 2273 Electrolux Philippines, Inc. 10th Floor, W5th Avenue Building, 5th Avenue Corner 32nd Street, Bonifacio Global City, Taguig Philippines 1634 Trunkline: +63 2 737-4756 Website: www.electrolux.com.ph Email: wecare@electrolux.com |
| Vietnam | Consumer Care Center Toll Free: 1800-58-88-99 Tel: +84 8 3910 5465 Electrolux Vietnam Ltd. Floor 9th, A&B Tower, 76 Le Lai street - Ben Thanh Ward - District 1, Ho Chi Minh City, Vietnam Office Tel: +84 8 3910 5465 Office Fax: +84 8 3910 5470 Email: vncare@electrolux.com |
| Malaysia | Domestic Toll Free: 1300-88-11-22 Electrolux Home Appliances Sdn. Bhd. Corporate Office Address: Unit T2-7, 7th Floor, Tower 2, Jaya33 Hyperoffice, No. 3, Jalan Semangat, Seksyen 13, 46100 Petaling Jaya, Selangor Office Tel: +60 3 7843 5999 Office Fax: +60 3 7955 5511 Consumer Care Center Address: Lot C6, No. 28, Jalan 15/22, Taman Perindustrain Tiong Nam, 40200 Shah Alam, Selangor Consumer Care Center Fax: +60 3 5524 2521 Email: malaysia.customercare@electrolux.com |
| Hongkong | Tel: +852 8203 0298 Dah Chong Hong, Ltd. - Service Centre 8/F., Yee Lim Godown Block C, 2-28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong |
