SanDisk Professional G-DRIVE™ PRO STUDIO SSD
Enterprise-Class Desktop NVMe SSD
Technical Support
Visit sandiskprofessional.com/support for assistance.
North and South America
Languages Spoken: English
E-Mail: support@sandiskprofessional.com
Technical Support Phone: 1-800-275-4932
Europe
Languages Spoken: English / German / French
E-Mail: eusupport@sandiskprofessional.com
Technical Support Phone Numbers:
- Belgium: 00800-27549338
- Denmark: 00800-27549338
- France: 00800-27549338
- Germany: (00)800-27549338
- Ireland: 00800-27549338
- Italy: 00800-27549338
- Netherlands: 00800-27549338
- Norway: 00800-27549338
- Sweden: 00800-27549338
- Switzerland: 00800-27549338
- UK: 00800-27549338
Asia Pacific
Languages Spoken: English / Mandarin / Japanese
E-Mail: apsupport@sandiskprofessional.com
Technical Support Phone Numbers:
- China: 400 8627663
- India: 1800-120-5899 or 1800-419-5592
- Malaysia: 1800-81-7150
Product Specifications
| Specification | Details |
|---|---|
| Power | 19V 3.42A |
| Non-Operating Temperature | -4°–148°F (-20°–65°C) |
| Operating Temperature | 41°–95°F (5°–35°C) |
| Non-Operating Humidity | 10-90% |
| Operating Humidity | 5-80% |
Setup Instructions
Follow these steps to connect your G-DRIVE™ PRO STUDIO SSD:
Connect the power adapter to the G-DRIVE™ PRO STUDIO SSD unit. Plug the adapter into a power outlet.
Visual Description: The G-DRIVE™ PRO STUDIO SSD unit, a power adapter with a wall plug, and a data cable are shown. The power adapter cable is plugged into the SSD, and the wall plug is inserted into a power socket. The SSD unit has a power indicator light (represented by a star symbol ☆).
Connect the G-DRIVE™ PRO STUDIO SSD to your computer using the provided data cable (e.g., USB-C or Thunderbolt).
Visual Description: The G-DRIVE™ PRO STUDIO SSD is connected to a laptop computer via a data cable. The laptop screen shows an icon representing a connected storage device.
The G-DRIVE™ PRO STUDIO SSD is now connected and ready for use.
Visual Description: The connection is complete, indicating the device is operational.
Company Information and Legal
Americas: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035 US
Europe: WD, PO Box 13379, Swords, Co Dublin, Ireland
UK: Western Digital (UK) Ltd., PO Box 471, Leatherhead, KT22 2LU, UK
Product specifications are subject to change without notice. Pictures shown may vary from actual products.
SanDisk logo, the SanDisk design, SanDisk Professional, the SanDisk Professional logo, and G-DRIVE are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries. All other marks are the property of their respective owners.
©2022 Western Digital Corporation or its affiliates. All rights reserved.
Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products.
Register your drive and get access to special deals from SanDisk Professional and discounts/free trials from partners. Visit sandiskprofessional.com/productregistration.
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