KoolMore User's Manual

BEFORE USING YOUR PRODUCT: Please read this manual carefully & follow all safety rules & operating instructions. Keep this manual for future reference.

Read This Manual

Inside you will find many helpful hints on how to use and maintain your unit properly. Just a little preventative care on your part can save you a great deal of time and money over the life of your microwave oven. You'll find many answers to common problems in the chart of troubleshooting tips. If you review the chart of Troubleshooting Tips first, you may not need to call for service.

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

(a) Do not attempt to operate this oven with the door open since open door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:

• (1) DOOR (bent)
• (2) HINGES AND LATCHES (broken or loosened)
• (3) DOOR SEALS AND SEALING SURFACES

(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Specifications

Important Safety Instructions

When using electrical appliances, basic safety precautions should be followed, including the following:

WARNING - To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave energy:

1. Read all instructions before using the appliance.
2. Read and follow the specific: "PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" found on page 2.
3. This appliance must be grounded. Connect only to a properly grounded outlet. See "GROUNDING INSTRUCTIONS" found on page 4.
4. Install or locate this appliance only in accordance with the provided installation instructions.
5. Some products such as whole eggs and sealed containers - for example, closed glass jars - are able to explode and should not be heated in this oven.
6. Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this appliance. This type of oven is specifically designed to heat, cook or dry food. It is not designed for industrial or laboratory use.
7. As with any appliance, close supervision is necessary when used by children.
8. Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
9. This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
10. Do not cover or block any openings on the appliance.
11. Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar location.
12. Do not immerse cord or plug in water.
13. Keep cord away from heated surfaces.
14. Do not let cord hang over the edge of a table or counter.
15. When cleaning surfaces of the door and oven that come together on closing the door, use only mild, nonabrasive soaps, or detergent applied with a sponge or soft cloth.
16. To reduce the risk of fire in the oven cavity:
    1. Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    2. Remove wire twist-ties from paper or plastic bags before placing bags in the oven.
    3. If material inside of the oven ignites, keep the oven door closed, turn the oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
    4. Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
17. Liquids, such as water, coffee, or tea, are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.

THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID.

To reduce the risk of injury to persons:

• Do not overheat the liquid.
• Stir the liquid both before and halfway through heating it.
• Do not use straight-sided containers with narrow necks.
• After heating, allow the container to stand in the microwave oven for a short time before removing the container.
• Use extreme care when inserting a spoon or other utensil into the container.

18. Do not operate any heating or cooking appliance beneath the appliance. (Exception: A microwave oven investigated for use above another heating appliance.)

19. Do not mount unit over or near any portion of a heating or cooking appliance. (Exception: A microwave oven investigated for use above another heating appliance.)

20. Do not mount over sink.

21. Do not store anything directly on top of the appliance surface when the appliance is in operation.

22. Clean Ventilation Hoods Frequently - Grease should not be allowed to accumulate on the hood or filter.

23. When flaming foods under the hood, turn the fan on.

24. Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners, may damage the filter.

25. Suitable for use above both gas and electric cooking equipment.

SAVE THESE INSTRUCTIONS

Grounding Instructions

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

WARNING - Improper use of the grounding can result in a risk of electric shock. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounded plug, and 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

DANGER - Electric Shock Hazard: Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.

WARNING - Electric Shock Hazard: Improper use of the grounding can result in electric shock. Do not plug into an outlet until the appliance is properly installed and grounded.

1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if care is exercised in their use.
3. If a long cord or extension cord is used:
   1. The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
   2. The extension cord must be a grounding-type 3-wire cord.
   3. The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.

Radio Interference

1. Operation of the microwave oven may cause interference to your radio, TV, or similar equipment.

2. When there is interference, it may be reduced or eliminated by taking the following measures:

• Clean door and sealing surface of the oven.
• Reorient the receiving antenna of radio or television.
• Relocate the microwave oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that the microwave oven and receiver are on different branch circuits.

Utensils

CAUTION - Personal Injury Hazard: Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.

See the instructions on "Materials you can use in microwave oven or to be avoided in microwave oven." There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, you can test the utensil in question following the procedure below.

Utensil Test:

1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
2. Cook on maximum power for 1 minute.
3. Carefully feel the utensil. If the empty utensil is warm, do not use it for microwave cooking.
4. Do not exceed 1 minute cooking time.

Materials You Can Use in Microwave Oven

Materials to be Avoided in Microwave Oven

Part Names

Microwave Features

Front View:

• 1. Window
• 2. Interlock system
• 3. Door assembly
• 4. Turntable ring assembly
• 5. Turntable Shaft
• 6. Turntable glass tray
• 7. Control panel
• 8. Front vent grill
• 9. Surface lights
• 10. Ventilation filters

Bottom View:

• 9. Surface lights
• 10. Ventilation filters

Operation Instructions

Control Panel and Features

The control panel features various buttons for operation:

• (1) Clock timer setting
• (2) Timer On/Off
• (3) Auto Menu
• (4) Number Keys (0-9)
• (5) Power Level
• (6) Display
• (7) Vent Fan
• (8) Time Cook
• (9) Defrost Auto/Time
• (10) Clear/Off: Clears all previous settings before cooking starts. During cooking: press once to stop oven; twice to stop and clear all entries.
• (11) Start/Pause:
  • Cooking/defrosting is paused if the microwave oven's door is opened during cooking/defrosting, and the display shows the remaining cooking time. Close the door and press "START/PAUSE" to continue cooking/defrosting.
  • Press "START/PAUSE" during cooking/defrosting to pause cooking/defrosting; press again to continue cooking/defrosting.
• (12) Add 30Sec.
• (13) Surface Light

Clock Setting

1. Press "CLOCK" to enter clock setting mode. The AM indicator will light up. "0:00" will flash, allowing you to input the time.
2. Press "CLOCK" again to select AM or PM. The corresponding AM or PM indicator will light up.
3. Press the number keys and enter the correct time. For example, for 10:12, press "1,0,1,2" on the keypad.
4. Press the "CLOCK" key to finish setting up the clock.

Note: This is a 12-hour clock (1:00 to 12:59). If the time set is not appropriate, pressing "CLOCK" again will not be used. The buzzer will beep twice and return to standby mode.

Microwave Cooking

1. Press "TIME COOK" to select microwave cooking. "0:00" will flash to remind you to enter the cooking time.
2. Press the number keys to adjust the cooking time. For example, to set the cooking time for 10 minutes, press "1,0,0,0" on the keypad. The maximum cooking time is 99 minutes and 99 seconds.
3. At the same time, you can choose the power level by pressing "POWER LEVEL".
4. Press the number keys to select the desired power level.
5. Press "START/PAUSE" to start cooking. The time will count down.

Note: 1). If you choose 100% power, steps "3" and "4" can be skipped, going directly to step "5". 2). When cooking reaches the end of the set time, the buzzer will beep five times to remind you.

Ten power levels are available:

Multi-stage Cooking

Two cooking stages can be input.

For example: to cook food with 100% microwave power for 10 minutes and then cook with 80% microwave power for 15 minutes, do the following:

1. Press "TIME COOK" to choose microwave cooking.
2. Press "1","0","0","0" to input the cooking time.
3. Press "POWER LEVEL" to choose 100% microwave power.
4. Press "TIME COOK" to choose microwave cooking.
5. Press "1","5","0","0" to input cooking time.
6. Press "POWER LEVEL" to select the microwave power.
7. Press "8" to choose 80% microwave power.
8. Press "START PAUSE" to start cooking.

Note: a. Microwave cooking can be set for two stages only. Defrost program and auto menu cannot be set here. b. When the first stage of cooking reaches the end of the set time, the buzzer will beep once and the second stage will start.

Speedy Cooking

1. In a waiting state, press "ADD 30 SEC." to start cooking at 100% microwave power for 30 seconds.
2. You can also extend cooking time by pressing "ADD 30 SEC." during cooking to add 30 seconds. The maximum cooking time is 99 minutes and 99 seconds.
3. Press number keys from 1 to 6 to start cooking with full microwave power for 1-6 minutes.

Note: During speedy cooking, microwave power can be checked and selected. Press "POWER LEVEL", the current power will display, then press number keys to choose the power you need.

Defrost Cooking

A. Defrost By Weight

1. Press "DEFROST AUTO/TIME" once to choose defrost by weight function. The defrost indicator will light up and "lb" indicator will flash.
2. Press number keys from 0 to 9 to enter the defrost weight. For example: the food weight is 1.2 Lbs, then "1","2" will be entered. The maximum cooking weight is 6.0 Lbs. If the weight input is more than 6.0 Lbs, the unit will return to the waiting state.
3. Press "START/PAUSE" to start defrosting. The "lb" indicator will be off.

B. Defrost By Time

1. Press "DEFROST AUTO/TIME" twice to choose defrost by time function. The defrost indicator will light up.
2. Press number keys from 0 to 9 to input the defrost time. The maximum time that can be input is 99 minutes and 99 seconds.
3. Press "START/PAUSE" to start defrosting.

Note: Halfway through the defrost time, the buzzer will beep once to remind you to flip over the food. In both weight/time defrost, the defrost icon is blinking on the screen during the operation to indicate that defrost has ended.

Hood Function

1. When the exhaust fan is in the off mode, press "VENT FAN" once to select the fan with high speed.
2. Press "VENT FAN" twice to select the fan with low speed.
3. Press "VENT FAN" three times to select the fan to be off.
4. The fan can be adjusted anytime, except during the lock mode.

Oven Light

1. Press "SURFACE LIGHT" once to turn on the light.
2. Press "SURFACE LIGHT" twice to turn off the light.

Timer Function

1. Press "TIMER ON/OFF" for the timer indicator to light up.
2. Press number keys to enter the cooking time you need. The maximum cooking time is 99 minutes and 99 seconds.
3. Press "TIMER ON/OFF"; time counts down. When time counting down is over, the buzzer sounds to indicate it is off.
4. Press "TIMER ON/OFF"; the timer function or the buzzer sound will stop.

Note: During the use of a timer mode, hood and oven light can be used. Other functions will not be available at that time.

Display On/Off Function

1. During the use of a timer mode, hood and oven light can be used. Other functions will not be available at that time.
2. During display off mode, press any key; the buzzer will beep once and the microwave oven will go back to standby mode.

Auto Menu

a) Press "POPCORN", "BAKED POTATO", "BEVERAGE" or "REHEAT" repeatedly until the auto menu number you wish appears on the display.

b) Press "START/PAUSE" to start cooking.

The Menu Chart:

Inquiring Function

1. During microwave cooking mode, press "POWER LEVEL" to check the power level.
2. During cooking mode, press "CLOCK" to check the clock.

Child Lock Function

Lock: In standby mode, press "CLEAR/OFF" for 3 seconds; there will be two beeps indicating the Child Lock mode.

Unlock: While in locked mode, press "CLEAR/OFF" for 3 seconds; there will be two beeps indicating that the unit is unlocked.

Maintenance

Troubleshooting

Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact the nearest authorized service center.

Cleaning and Care

Disconnect the power cord before cleaning or leave the door open to deactivate the oven during cleaning.

Cleaning the Exhaust Filters

The oven ventilation exhaust filters should be removed and cleaned often; generally at least once every month.

CAUTION: To avoid risk of personal injury or property damage, do not operate oven hood without filters properly in place.

Diagram Description: Shows the front and rear of the microwave, indicating the location of Surface lights and Ventilation filters.

Filter Removal:

1. To remove the exhaust ventilation filters, slide the filter to the rear. Then pull filter downward and push to the other side. The filter will drop out. Repeat for the 2nd filter.
2. To reinstall the exhaust ventilation filter, slide it into the side slot, then push up and toward the oven to lock. Reinstall the 2nd filter using the same procedure.

Surface Light Replacement

CAUTION: To avoid risk of personal injury or property damage, wear gloves when replacing the light bulbs.

1. Unplug the microwave oven or turn off power at the main circuit breaker.
2. Remove the bulb cover mounting screws at both light positions under the microwave.
3. Replace bulb with a 30-watt appliance bulb.
4. Re-install bulb cover and mounting screw.
5. Plug the microwave back into the power supply or turn the power back on at the main circuit breaker.

Charcoal Filter Replacement

Charcoal Filter installed in your microwave oven is used for non-vented, recirculated installation. The filter should be changed every 6 to 12 months depending on use.

1. Disconnect power to the microwave oven at the circuit breaker panel or by unplugging.
2. Remove the vent grill mounting screws.
3. Pull the vent grill away from the unit.
4. Remove the charcoal filter by pushing it inwards, then turn and pull it away from the unit.

Oven Light Replacement

Remove the vent grill per instructions 1-4 above and charcoal filter, if used.

1. Open light cover located behind filter mounting by carefully pulling up on the front edge.
2. Remove old light bulb and replace only with an equivalent 30-watt bulb available from parts distributors. Bulbs are also available at most hardware stores or lighting centers.

Note: DO NOT USE BULB LARGER THAN 30 WATTS.

3. Replace the microwave oven light cover by carefully pushing into place. Replace the charcoal filter. Push the vent grill back into place (engaging both the bottom and top tabs) and replace the vent grill mounting screws.

Cleaning Suggestions

For best performance and for safety reasons, keep the oven clean inside and outside. Take special care to keep the inner door panel and oven front frame free of food and grease build-up.

• Never use rough scouring powder or pads on the microwave. Wipe the microwave oven inside and out with a soft cloth and warm (not hot) mild detergent solution. Then rinse and wipe completely dry.
• Wipe spatters immediately with a wet paper towel, especially after cooking greasy foods like chicken or bacon.
• Clean your microwave oven weekly or more often, if needed.
• Keep the inside (cavity) of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.
• Wipe up spills immediately. Use a damp, clean cloth and mild soap. DO NOT use harsh detergents or abrasive cleaners.
• To help loosen baked-on food particles or liquids, heat 2 cups of water (add the juice of 1 lemon if you desire to keep the oven fresh smelling) in a 4-cup measuring glass at High power for 5 minutes or until boiling. Let stand in oven cavity for 1 or 2 minutes.
• Remove the glass turntable tray from the oven when cleaning the oven cavity or tray. To prevent the glass turntable from breaking, handle with care and do not put it in water immediately after cooking. Wash the turntable tray in warm sudsy water or in the dishwasher.
• Clean the outside surface of the microwave with soap and a clean damp cloth. Dry with a clean soft cloth. To prevent damage to the operating parts of the oven, do not let water seep into any vents or openings.
• Wash the oven door window with very mild soap and water. Be sure to use a soft clean cloth to avoid scratching.
• If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when operating the oven in high humidity and in no way indicates microwave leakage.
• Never operate the oven without food in the oven cavity; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water standing inside the oven when it is not in use to prevent damage if the oven is accidentally turned on.

Warranty

Limited Warranty

LIMITED WARRANTY KOOLMORE SUPPLY, INC. warrants to the original consumer or purchaser this KOOLMORE product is free from defects in material or workmanship for a period of One (1) year from the date of purchase. If any such defect is discovered within the warranty period, KOOLMORE SUPPLY, INC., at its discretion, will repair or replace the product at no cost or pay for replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased or that are the result of normal usage when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product. At its sole discretion, Koolmore Supply Inc may determine to replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period.

This limited warranty is good only to the original purchaser of the product and effective only when used in the United States.

This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

Service must be provided by a Koolmore designated service company.

For warranty or repair service: Email us at support@koolmore.com. Include your name, address, phone number, warranty repair request, and a copy of your proof of purchase receipt. You can also visit us at koolmore.com and use the contact us page.

KOOLMORE customer service will contact you and arrange prompt service for your appliance.

Thank you for choosing KOOLMORE.

THIS LIMITED WARRANTY DOES NOT APPLY TO

1. Failure of product to perform during power failures and interruptions or inadequate electrical service.
2. Damage caused by transportation or handling.
3. Damage caused to the product by accident, vermin, lightning, winds, fire, floods, or acts of God.
4. Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or maintenance. Improper use includes using an external device that alters or converts the voltage or frequency of electricity.
5. Any unauthorized product modification, repair by an unauthorized repair center, or use of non-approved replacement parts.
6. Abnormal cleaning and maintenance as described in the user's manual.
7. Use of accessories or components that are not compatible with this product.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.