User Manual for dreame models including: U20, U20 Cordless Stick Vacuum, Cordless Stick Vacuum, Stick Vacuum, Vacuum

User manual (eng)

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25426 32509 eng b567055942f1bd69e3f8dee1e4b80704
U20
Cordless Stick Vacuum User Manual

The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: aftersales@dreame.tech.

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102 cm (40.2 inches)
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9 24 hrs 3

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11 12 1

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EN Safety Instructions
To prevent accidents including electric shock or fire caused by improper use, please read this manual carefully before use and retain it for future reference.
Warning
· This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be made by children without supervision.
· The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
· Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
· To reduce the risk of fire, explosion, or injury, check to make sure the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.
· The multi-surface brush, soft roller brush, motorized mini-brush, battery, metal connector pin, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all filters after cleaning.
· Prevent injury caused by moving parts. Turn off the vacuum before cleaning the multi-surface brush and soft roller brush. The multi-surface brush, soft roller brush, dust compartment and filter must all be properly installed before using the vacuum.
· Only use the original charging adapter. Never use an unoriginal adapter, as this may cause the lithium battery to catch fire.
· Do not use the vacuum to pick up flammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
· Do not use the vacuum to pick up sharp or hard objects, such as glass, nails, screws, or coins, which may damage the machine.Do not use the vacuum to pick up drywall particles, ashes like fireplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
· Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects (such as glass, nails, screws, coins, etc.) and any object which is larger than openings.
· Keep hair, loose clothing, fingers and other parts of the body away from the vacuum's openings and moving parts. Do not point the extension rod, wand or tools at your eyes or ears or put them in your mouth.
· Do not put any object into the vacuum's openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airflow.
· Do not rest the vacuum against a chair, table, or other unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged
· from being knocked over or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.
· All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the specified temperature range could damage the battery.
10

· Only use accessories and replacement parts recommended by the manufacturer.

EN

· Please be extra careful when using the vacuum to clean stairs.

· Make sure the vacuum is unplugged when not used for extended periods as well as

prior to performing any maintenance or repairs.

· Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.

· Fire Hazard Warning: Do not apply any type of fragrance to the vacuum's filter. These

types of products are known to contain flammable chemicals which may cause the

vacuum to catch fire.

· Only use the original charger (Model ZD012M300065EU). Failing to do so may cause

the lithium-ion battery to catch fire.

· Only use the approved battery type (Model V2316-7S1P-SCA). Failing to do so may

cause the lithium-ion battery to catch fire.

· If the battery material is released, remove personnel from area until the batteries

cool down and fumes dissipate.

· Provide maximum ventilation to clear out hazardous gases and avoid skin and eye

contact or inhalation of vapors.

· Remove spilled liquid with absorbent and incinerate waste.

· Do not use and store in extremely hot or cold environments (below 0 /32or above

40 /104). Please charge the cordless vacuum in temperature above 0 /32and

below 40 /104.

· This product is designed for home use only.

· The supply terminals are not to be short-circuited.

Symbols read operator's manual detachable supply unit
We, Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com For detailed e-manual, please go to https://global.dreametech.com/pages/usermanuals-and-faqs

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EN Accessories
Note: The illustrations in this manual are indicative only. The actual product may differ. 1. Extension Rod 2. Combination Tool 3. Charger 4. Multi-Surface Brush 5. Wall Mount (Including screw × 2, wall
plug × 2) 6. Motorized Mini-Brush
Fig. A
Components
1. Power Button (Press to turn on/Release to turn off) 2. Suction Level Status Indicator
Turbo Med Eco 3. Suction Level Switch
4. Dust Cup 5. Dust Cup Release Button 6. Multi-Surface Brush 7. Antistatic Contact 8. Battery Status Indicator 9. Battery Pack Release Button 10. Charging Port 11. Extension Rod Release Button 12. Extension Rod 13. Brush Release Button
Fig. B
Installation
· Vacuum and Accessories Installation Fig. C-1
· Wall Mount Installation The mount should be installed in a cool, dry place near a power outlet. Make sure the installation area is clear of any pipes such as gas or water lines, and air ducts, electric wires and cables, or drainage
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lines.
1. Before installation, measure the wall in the height of 102 cm (40.2 inches) above the ground.
2. Mark and drill two 8 mm (0.315 inch) diameter holes into the wall with an electric drill.Insert the wall plugs into the holes.
3. Align the position holes on the mount with the holes on the wall. Fasten it to the wall with the included screws. Fig. C-2

Operation

Charging
· Connecting the charger to the wall mount
1. Rotate the clip in the bottom of wall mount 90 degrees counterclockwise to remove it from the mount.
2. Insert the power cord into the notch on the clip.
3. Rotate the clip 90 degrees clockwise until it clicks into place.
Fig. D-1
· Put the vacuum cleaner on the wall mount and plug the charger into the charging port. Fig. D-2
· Battery Status Indicator Fig. D-3
Charging
Fully charged Charging
Discharging
Battery Level  10% Battery Level < 10%

Solid white

Blinking white

off

Note: 1. The vacuum cannot be used while
charging. 2. Fully charge the vacuum before using
it for the first time. This will take about 4 hours. 3. Vacuuming at Turbo mode for a prolonged period will cause the battery

to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it.
Working Method
Press and hold the power button to start the appliance, and release the button to stop immediately.
Fig. D-4
Switching Suction Level
Press briefly to switch between eco, med and turbo mode.
Fig. D-5
Using Different Accessories
· Multi-Surface Brush - When using on baby play mats, carpets or for vacuuming coffee beans, pop corn and other pellets, turn on the switch on the brush. - When vacuuming on tiles, wooden floors or other hard surfaces, turn off the switch. Fig. D-6
Note: 1. The multi-surface brush can be
attached directly to the vacuum. 2. When the appliance starts, the
lights in front of the brush roller will automatically turn on, which is convenient for use.
· Combination Tool Suitable for vacuuming cracks, corners of doors and windows, stairs, and other hard-to-reach places.
Fig. D-7
· Motorized Mini-Brush For vacuuming dirt, pet hair, and other stubborn debris from sofas, bedding, and other fabric surfaces. Note: It is not recommended to vacuum on fragile surfaces, such as silk.
Fig. D-8
Note: 1. If any rotating part becomes stuck, the
vacuum may shut off automatically. Remove any trapped foreign objects, then resume use. 2. When the battery becomes overheated, the vacuum will automatically shut off. Wait until the battery temperature returns to normal, then resume use.

Care & Maintenance
Tips:
1. Always use genuine parts to keep your warranty from being void.
2. If the filter or nozzle becomes clogged, the vacuum will stop working shortly after being turned on. Clean it to restore functionality.
3. If the vacuum is not used for an extended period, fully charge it, unplug its charger, remove the battery, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the battery at least once every three months.
Cleaning the Vacuum
Wipe the vacuum with a soft dry cloth.
Cleaning the Dust Cup, Pre-Filter, and Cyclone Assembly
Before cleaning the dust cup, disconnect the charger and keep the vacuum's power button in the off position.
· Press the dust cup release button and remove it from the vacuum. Fig. E-1
· Remove the pre-filter first, and then rotate the cyclone system to lift it out. Fig. E-2
· Empty the dust cup. Fig. E-3
· Rinse the cyclone assembly, pre-filter, and dust cup until they are clean. After washing, air dry for at least 24 hours. Fig. E-4
Note: 1. It is recommended to clean the dust
cup after use. 2. It is recommended to clean the
cyclone system and pre-filter at least once every 3 to 4 months.

EN 13

EN Installing the Dust Cup, Pre- · Press down the battery pack release

Filter, and Cyclone Assembly

button and slide the battery pack to the right, as illustrated, to remove it.

· Install the cyclone assembly and prefilter into the dust cup.
Fig. E-5

· Install the new battery pack. Fig. E-13

· Slightly tilt the dust cup so the slot aligns with the clip on the vacuum. Then gently push the dust cup until it clicks into place. Fig. E-6
Cleaning the Filter
It is recommended to clean the filter once every 4 to 6 months.
· Remove the dust cup as shown in the figure. Fig. E-7

Cleaning the Multi-Surface Brush
· Turn the lock counterclockwise until it stops, then remove the brush roller from the brush. Fig. E-14
· Use scissors to cut off hairs and fibers tangled on the brush roller. Wipe the dust from the notch and brush cover with a dry cloth or paper towel. Fig. E-15

· Remove the filter from the vacuum by pulling it down in the direction shown in the figure. Fig. E-8
· Rinse the filter with rotating it 360°. Lightly tap the filter several times to remove any debris caught in it. Fig. E-9
Note: 1. Only use clean water to wash the filter.
Do not use detergent. 2. Do not attempt to clean the filter with
a brush or finger.
· Allow the filter to air dry for 24 hours. Fig. E-10
Installing the Filter

· When it is dirty, rinse the brush roller with clean water until it is clean. Fig. E-16
· Stand the brush roller upright for at least 24 hours until it is fully dry. Fig. E-17
Cleaning the Motorized Mini-Brush
· Use a coin as illustrated to rotate the lock counterclockwise until you hear a click.
Fig. E-18
· After unlocking the motorized minibrush, remove the brush roller, then rinse and clean it.

· Insert the filter into the vacuum. Fig. E-11
· Reinstall the dust cup. Fig. E-12
Replacing the Battery Pack
The vacuum contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles. After extended use, the battery pack may no longer hold a charge. If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced.

Fig. E-19
· Stand the brush roller upright in a wellventilated area for at least 24 hours until it is fully dry. Fig. E-20
· Once the brush roller is dry, reinstall it by following the disassembly steps in reverse. Fig. E-21

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Specifications

EN

Vacuum Cleaner

Model

VPV11A

Rated Power

370 W

Rated Voltage

25.2 V

Charging Time approximately 4 hours

Multi-Surface Brush

Model

VMR1

Rated Power

40 W

Rated Voltage

25.2 V

Rechargeable Lithium-Ion Battery Pack

Model

V2316-7S1P-SCA

Nominal Voltage

25.2 V

Nominal Capacity

2500 mAh

Rated Capacity

2300 mAh

Energy

57.96 Wh

Motorized Mini-Brush

Model

VPA1

Rated Power

20 W

Rated Voltage

25.2 V

Charger

Model

ZD012M300065EU

Input

100-240 V 50/60 Hz 0.5 A

Output

30 V 0.65 A

Average Active Efficiency

85.36%

Efficiency at Low Load (10%)

75.35%

No-load Power Consumption

0.1 W

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EN FAQ

If the vacuum is not working properly, please refer to the table below.

Errors

Possible Causes

Solutions

The appliance is out of battery or Fully charge the vacuum, then resume

its battery level is low.

use.

The vacuum does not Overheat protection mode

work.

triggered by a blockage.

Clean the suction opening or air duct. Wait until the vacuum cools down, then reactivate it.

The suction opening or air duct is Clear any blockage from the suction

blocked.

opening or air duct.

Weak suction force.

The dust cup is full and/or filter assembly is clogged.
An attachment is blocked.

Empty the dust cup and/or clean the filter assembly.
Clear any blockage in the attachment.

The motor makes a strange noise.

Main suction opening or extension Clear any blockage in the main suction

rod is blocked.

opening or extension rod.

The battery indicator

is solid red when

The battery pack is damaged.

charging the vacuum.

Please contact the after-sales service department for maintenance.

The battery indicator The motor temperature is too high.

blinks red after turning / The bush roller is blocked. / The Check these parts in turn.

on the vacuum.

air duct is blocked.

The charger does not plug into the Check whether the charger is properly

vacuum well.

plugged into the vacuum.

The battery indicator does not light up when charging.

The battery is fully charged and switches to sleep mode automatically.

The vacuum runs normally.

The problem persists after ruling out the above two possibilities.

Please contact the after-sales service department for maintenance.

Charging too slow

The battery temperature is too low or Wait until the battery temperature

too high.

returns normal, and then recharge.

LED lights of the multisurface brush do not LED lights are damaged. work.

Please contact the after-sales department for maintenance.

· The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the vacuum, please remove the battery pack, then discard or recycle it in accordance with local laws and regulations of the country or region it is used in.
· The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
· Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.

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WEEE Information

EN

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

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References

Adobe InDesign 18.2 (Windows) Adobe PDF Library 17.0