Fioptics+ Quick-Start Setup Guide
Welcome to Fioptics+, powered by TiVo. Setting up your Fioptics+ set-top box requires a few simple steps.
1. Connect the set-top box
Plug your Fioptics+ set-top box into a power outlet, and connect the provided HDMI cable to the box and your TV.
Diagram description: The back of the set-top box shows ports for power (DC 5V), HDMI, Optical, AV OUT, and LAN (Ethernet).
If you wish to use a wired Internet connection, use the provided Ethernet cord to connect your set-top box directly to your gateway. If you prefer to go wireless, you may connect via your home's Wi-Fi network.
Note: Install after 5:00 pm on your service order due date, to ensure your video services are active.
2. Pair the remote
While the set-top box is initializing, a Google animation will cycle for a few minutes.
Once initialization is complete, pair the TiVo remote with the set-top box by pointing the remote at the TV. Then, select your language.
Diagram description: An image of the TiVo remote control is shown.
You will see a success screen if the password is correct. The device will update once connected to the Internet, which can take up to a few minutes.
3. Complete Google setup
If you have a Google Account and an Android phone, you may select "Continue" to transfer your Wi-Fi network and Google Account to your TV. Otherwise, select "Skip" to set up manually.
Diagram description: Screenshots show Google setup options: "Continue on your other device" and "Skip".
If you selected "Skip," select your network and enter the password.
4. Make the most of your TV
Agree to Google Terms of Service, select your set-top box name, and scroll through a series of screens to read about the features of your set-top box.
Diagram description: Screenshots show the Google Terms of Service agreement and the option to choose a name for your set-top box (e.g., "Pyxis-CBT").
5. Enhance your experience with these advanced features
OnePass
OnePass - DVR Recordings & more. Add your favorite shows to OnePass for ease of access.
Fioptics+ Streaming App
Download the Fioptics+ streaming app to your popular devices (Firestick, Apple TV 4K, Android TV, Apple and Android mobile devices). Access and manage your Cloud DVR recordings, content, and more.
Diagram description: Images of mobile devices (phone, tablet) and TV devices displaying streaming app interfaces with content like 'The Mandalorian' and 'Star Wars'.
[Download on the App Store] [Get it on Google Play]
Streaming Apps
Select popular apps to include in searches and browsing. Add or remove apps in the Apps and Games menu, via Google Play or App Store.
Diagram description: A grid of popular streaming app logos (Netflix, HBO, Disney+, etc.) is shown.
Scan this code with your smartphone's camera app for Fioptics+ self-help tutorials and more.
Need support? We're here to help!
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Model: CB-103AF_09.2022