Notes, Cautions, and Warnings
[Note] A NOTE indicates important information that helps you make better use of your product.
[Caution] A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
[Warning] A WARNING indicates a potential for property damage, personal injury, or death.
© 2022-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Set up your Vostro 16 5630
[Note] The images in this document may differ from your computer depending on the configuration you ordered.
1. Connect the power adapter and press the power button.
Image Description: The image shows the right side of the laptop with the power adapter connected to the power port. A finger is pressing the power button.
[Note] To conserve battery power, the battery might enter power saving mode. Connect the power adapter and press the power button to turn on the computer.
2. Finish operating system setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
- Connect to a network for Windows updates.
- [Note] If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
- If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
- On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu--Recommended.
Table 1. Locate Dell apps
Resources | Description |
[Dell Technologies] Dell Product Registration | Register your computer with Dell. |
[Settings] Dell Help & Support | Access help and support for your computer. |
My Dell | Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available. |
[Support] SupportAssist | SupportAssist is the smart technology that keeps your computer running at its best by optimizing settings, detecting issues, removing viruses and notifies when you need to make system updates. SupportAssist proactively checks the health of your system's hardware and software. When an issue is detected, the necessary system state information is sent to Dell to begin troubleshooting. SupportAssist is preinstalled on most of the Dell devices running Windows operating system. For more information, see SupportAssist for Home PCs User's Guide on www.dell.com/serviceabilitytools. |
[Note] In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. | |
[Tip] Dell Update | Updates your computer with critical fixes and latest device drivers as they become available. For more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/support. |
Dell Digital Delivery | Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. |
Chapter 2: Views of Vostro 16 5630
Right
Image Description: Image shows the right side of the laptop. Numbered ports: 1. SD-card slot, 2. USB 3.2 Gen 1 port, 3. Network port, 4. Universal audio jack, 5. Security-cable slot (wedge-shaped).
- SD-card slot
Reads from and writes to the SD card. The computer supports the following card types:- Secure Digital (SD)
- Secure Digital High Capacity (SDHC)
- Secure Digital Extended Capacity (SDXC)
- USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. - Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access, with a transfer rate of 10/100/1000 Mbps. - Universal audio jack
Connect headphones or a headset (headphone and microphone combo). - Security-cable slot (wedge-shaped)
Connect a security cable to prevent unauthorized movement of your computer.
Left
Image Description: Image shows the left side of the laptop. Numbered ports: 1. Power-adapter port, 2. Power and battery-status light.
- Power-adapter port
Connect a power adapter to provide power to your computer and charge the battery. - Power and battery-status light
Indicates the power state and battery state of the computer.
Solid white--Power adapter is connected and the battery is charging.
Solid amber--Battery charge is low or critical.
Off--Battery is fully charged.
[Note] On certain computer models, the power and battery-status light are also used for diagnostics. For more information, see the Troubleshooting section in your computer's Service Manual.
- HDMI 1.4 port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output. - USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. - Thunderbolt 4.0 port with Power Delivery and DisplayPort
Supports DisplayPort 1.4, Thunderbolt 4.0 and also enables you to connect to an external display using a display adapter. Provides data transfer rates of up to 40 Gbps for Thunderbolt 4.0.
[Note] You can connect a Dell Docking Station to the Thunderbolt 4.0 ports. For more information, search in the Knowledge Base Resource at www.dell.com/support.
[Note] A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
[Note] Thunderbolt 4.0 supports two 4K displays or one 8K display.
Top
Image Description: Image shows the top surface of the laptop, including the keyboard and touchpad. Numbered item: 1. Power button with optional fingerprint reader.
- Power button with optional fingerprint reader
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.
If the power button has a fingerprint reader, place your finger on the power button to log in.
[Note] The highlighted area indicates the actual active fingerprint reader area and the image is for illustration purposes only.
[Note] The power-status light on the power button is available only on computers without the fingerprint reader. Computers that are shipped with the fingerprint reader that is integrated on the power button will not have the power-status light on the power button.
[Note] To reset the battery, press and hold the power button for 25 seconds.
- Right-click area
Press to right-click.
[Note] The right-click area is enabled when you touch the touchpad. - Left-click area
Press to left-click.
[Note] The left-click area is enabled when you touch the touchpad. - Precision touchpad
Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.
Front
Image Description: Image shows the front of the laptop display and keyboard. Numbered item: 1. Left microphone. The image also shows the camera and privacy shutter above the display.
- Left microphone
Provides digital sound input for audio recording and voice calls. - Privacy shutter
Slide the privacy shutter to cover the camera lens and protect your privacy when the camera is not in use. - Camera
Enables you to video chat, capture photos, and record videos. - Camera-status light
Turns on when the camera is in use. - Right microphone
Provides digital sound input for audio recording and voice calls. - LCD panel
Provides visual output to the user.
Bottom
Image Description: Image shows the bottom of the laptop. Numbered items: 1. Speakers, 2. Service Tag and regulatory labels.
- Speakers
Provide audio output. - Service Tag and regulatory labels
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. The regulatory label contains regulatory information of your computer.
Service Tag
Image Description: Image shows a close-up of the service tag label on the bottom of the laptop.
The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.
Chapter 3: Specifications of Vostro 16 5630
Dimensions and weight
The following table lists the height, width, depth, and weight of your Vostro 16 5630.
Table 2. Dimensions and weight
Description | Values |
Height: | |
Front height | 15.67 mm (0.62 in.) |
Rear height | 17.95 mm (0.71 in.) |
Width | 356.78 mm (14.05 in.) |
Depth | 251.90 mm (9.92 in.) |
Weight | 1.90 kg (4.19 lb maximum) |
[Note] The weight of your computer depends on the configuration ordered and manufacturing variability. |
Processor
The following table lists the details of the processors supported by your Vostro 16 5630.
Table 3. Processor
Description | Option one | Option two | Option three |
Processor type | 13th Generation Intel Core i5-1335U | 13th Generation Intel Core i7-1355U | 13th Generation Intel Core i5-1340P |
Processor wattage | 15 W | 15 W | 15 W |
Processor core count | 10 (2 +8) | 10 (2 +8) | 10 (2 +8) |
Processor thread count | 12 | 12 | 12 |
Processor speed | Up to 4.60 GHz | Up to 5 GHz | Up to 4.60 GHz |
Processor cache | 12 MB | 12 MB | 12 MB |
Integrated graphics | Intel Iris Xe Graphics | Intel Iris Xe Graphics | Intel Iris Xe Graphics |
Chipset
The following table lists the details of the chipset supported by your Vostro 16 5630.
Table 4. Chipset
Description | Values |
Chipset | Integrated in processor |
Processor | 13th Generation Intel Core i5/i7 |
DRAM bus width | 64-bit |
Flash EPROM | 32 MB |
PCIe bus | Up to Gen 4 |
Operating system
Your Vostro 16 5630 supports the following operating systems:
- Windows 11 Pro, 64-bit
- Windows 11 Pro National Education, 64-bit
- Windows 11 Home, 64-bit
- Windows 10 Pro, 64-bit
- Windows 10 Home, 64-bit
Memory
The following table lists the memory specifications of your Vostro 16 5630.
Table 5. Memory specifications
Description | Values |
Memory slots | Two memory modules integrated with the system board |
Memory type | Dual-channel LPDDR5 and LPDDR5x |
Memory speed | 4800 MHz |
Maximum memory configuration | 16 GB |
Minimum memory configuration | 8 GB |
Memory size per slot | 4 GB, 8 GB |
Memory configurations supported |
|
External ports
The following table lists the external ports of your Vostro 16 5630.
Table 6. External ports
Description | Values |
Network port | One RJ-45 port |
USB ports |
|
Audio port | One Universal headset jack |
Video port | One HDMI 1.4 port |
Media-card reader | One SD-card slot |
Power-adapter port | One 4.50 mm x 2.90 mm DC-in |
Security-cable slot | One security cable slot (wedge-shaped) |
Internal slots
The following table lists the internal slots of your Vostro 16 5630.
Table 7. Internal slots
Description | Values |
M.2 | One M.2 2230/M.2 2280 slot for solid-state drive |
[Note] To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support. |
Communications
Ethernet
Table 8. Ethernet specifications
Description | Values |
Model number | RTL8111H-CG |
Transfer rate | 10/100/1000 Mbps |
Wireless module
Table 9. Wireless module specifications
Description | Intel AX211 | Intel AX201 |
Transfer rate | Up to 2400 Mbps | Up to 2400 Mbps |
Frequency bands supported | 2.4 GHz/5 GHz/6 GHz | 2.4 GHz/5 GHz |
Wireless standards |
|
|
Encryption |
|
|
Bluetooth | Bluetooth 5.3 [Note] Particular versions of Microsoft Windows may not support the full Bluetooth 5.3 functionality | Bluetooth 5.2 |
Audio
The following table lists the audio specifications of your Vostro 16 5630.
Table 10. Audio specifications
Description | Values |
Audio controller | Realtek ALC3254 |
Stereo conversion | Supported |
Internal audio interface | High definition audio interface |
External audio interface | Universal Audio Jack |
Number of speakers | 2 |
Internal-speaker amplifier | Supported |
External volume controls | Keyboard shortcut controls |
Speaker output: | |
Average speaker output | 2 W x 2 = 4 W |
Peak speaker output | 2.5 W x 2 = 5 W |
Subwoofer output | Not supported |
Microphone | Digital-array microphones |
Camera
The following table lists the camera specifications of your Vostro 16 5630.
Table 11. Camera specifications
Description | Values |
Number of cameras | One |
Camera type | RGB FHD Camera |
Camera location | Front camera |
Camera sensor type | CMOS-sensor technology |
Camera resolution: | |
Still image | 2.03 megapixel |
Video | 1920 x 1080 (HD) at 30 fps |
Diagonal viewing angle: | 82 degrees |
Storage
This section lists the storage options on your Vostro 16 5630.
Your Vostro 16 5630 supports one of the following storage configurations:
- One M.2 2230 solid-state drive
- One M.2 2280 solid-state drive
The primary drive of your Vostro 16 5630 is the M.2 drive where your operating system is installed.
Table 12. Storage specifications
Storage type | Interface type | Capacity |
M.2 2230 solid-state drive | PCIe Gen3.0x4 NVMe, up to 32 Gbps | Up to 1 TB |
M.2 2230 solid-state drive | PCIe Gen4.0x4 NVMe, up to 64 Gbps | Up to 1 TB |
M.2 2280 solid-state drive | PCIe Gen4.0x4 NVMe, up to 64 Gbps | Up to 2 TB |
M.2 2280 solid-state drive | PCIe Gen3.0x4 NVMe QLC, up to 32 Gbps | Up to 1 TB |
M.2 2280 solid-state drive | PCIe Gen4.0x4 NVMe, up to 64 Gbps | Up to 2 TB |
M.2 2280 solid-state drive | PCIe Gen3.0x4 NVMe QLC, up to 32 Gbps | Up to 1 TB |
Media-card reader
The following table lists the media cards supported by your Vostro 16 5630.
Table 13. Media-card reader specifications
Description | Values |
Media-card type | One SD card slot |
Media-cards supported |
|
[Note] The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer. |
Keyboard
The following table lists the keyboard specifications of your Vostro 16 5630.
Table 14. Keyboard specifications
Description | Values |
Keyboard type |
|
Keyboard layout | QWERTY |
Number of keys |
|
Keyboard size | X=18.70 mm mm key pitch Y=18.05 mm mm key pitch |
Keyboard shortcuts | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. [Note] You can define the primary behavior of the function keys (F1-F12) changing Function Key Behavior in BIOS setup program. For more information, see Keyboard shortcuts. |
Touchpad
The following table lists the touchpad specifications of your Vostro 16 5630.
Table 15. Touchpad specifications
Description | Values |
Touchpad resolution: | >300 DPI |
Touchpad dimensions: | |
Horizontal | 115 mm (4.53 in.) |
Vertical | 80 mm (3.15 in.) |
Touchpad gestures | For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com. |
Power adapter
The following table lists the power adapter specifications of your Vostro 16 5630.
Table 16. Power adapter specifications
Description | Values |
Type | 65 W AC adapter, 4.50 mm barrel type |
Connector dimensions: | |
External diameter | 4.50 mm |
Internal diameter | 2.90 mm |
Input voltage | 100 VAC-240 VAC |
Input frequency | 50 Hz-60 Hz |
Input current (maximum) | 1.60 A/1.70 A |
Output current (continuous) | 3.34 A |
Rated output voltage | 19.50 VDC |
Temperature range: | |
Operating | 0°C to 40°C (32°F to 104°F) |
Storage | -40°C to 70°C (-40°F to 158°F) |
[Caution] Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. |
Battery
The following table lists the battery specifications of your Vostro 16 5630.
Table 17. Battery specifications
Description | Values |
Battery type | 4-cell polymer (54 Wh), Li-ion battery |
Battery voltage | 15 V |
Battery weight (maximum) | 0.24 kg (0.53 lb) |
Battery dimensions: | |
Height | 271.90 mm |
Width | 82 mm |
Depth | 5.75 mm |
Temperature range: | |
Operating | 0°C to 50°C (32°F to 122°F) |
Storage | -20°C to 60°C (-4°F to 140°F) |
Battery operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. |
Battery charging time (approximate) | 2hr (Express charge), 3hr (Standard charge) hours (when the computer is off) |
[Note] Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com. | |
Coin-cell battery | CR2032 |
[Caution] Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. |
Display
The following table lists the display specifications of your Vostro 16 5630.
Table 18. Display specifications
Description | Option one | Option two | Option three |
Display type | Full High Definition (FHD+), ComfortView | Full High Definition (FHD+), ComfortView Plus | 2.5K, Comfort View Plus |
Touch options | No | No | No |
Display-panel technology | Wide Viewing Angle (WVA) | Wide Viewing Angle (WVA) | Wide Viewing Angle (WVA) |
Display-panel dimensions (active area): | |||
Height | 215.42 mm (8.48 in.) | 215.42 mm (8.48 in.) | 215.42 mm (8.48 in.) |
Width | 344.68 mm (13.57 in.) | 344.68 mm (13.57 in.) | 344.68 mm (13.57 in.) |
Diagonal | 406.46 mm (16 in.) | 406.46 mm (16 in.) | 406.46 mm (16 in.) |
Display-panel native resolution | 1920 x 1200 | 1920 x 1200 | 2560 x 1600 |
Luminance (typical) | 250 nits | 300 nits | 300 nits |
Megapixels | 2.30 | 2.30 | 4.09 |
Color gamut | NTSC 45% | sRGB 100%, typical | sRGB 100%, typical |
Pixels Per Inch (PPI) | 141 | 141 | 189 |
Contrast ratio (typical) |
|
|
|
Response time (max) | 35 ms | 35 ms | 35 ms |
Refresh rate | 60 Hz | 60 Hz | 120 Hz |
Horizontal view angle |
|
|
|
Vertical view angle |
|
|
|
Pixel pitch | 0.18 mm | 0.18 mm | 0.13 mm |
Power consumption (maximum) | 4.15 W | 4.40 W | 4 W |
Anti-glare vs glossy finish | Anti-glare | Anti-glare | Anti-glare |
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint-reader of your Vostro 16 5630.
Table 19. Fingerprint reader specifications
Description | Values |
Fingerprint-reader sensor technology | Trans-capacitive sensing |
Fingerprint-reader sensor resolution | 500 dpi |
Fingerprint-reader sensor pixel size | 108 x 88 pixels |
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Vostro 16 5630.
Table 20. GPU—Integrated
Controller | External display support | Memory size | Processor |
Intel UHD Graphics |
| Shared system memory | 13th Generation Intel Core i5/i7 |
Intel Iris Xe Graphics |
| Shared system memory | 13th Generation Intel Core i5/i7 |
[Note] Intel Iris Xe Graphics will default to Intel UHD Graphics on computers with single-channel memory configuration. |
GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Vostro 16 5630.
Table 21. GPU—Discrete
Controller | Memory size | Memory type |
NVIDIA GeForce RTX 2050 Ti | 4 GB | GDDR6 |
Operating and storage environment
This table lists the operating and storage specifications of your Vostro 16 5630.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 22. Computer environment
Description | Operating | Storage |
Temperature range | 0°C to 35°C (32°F to 95°F) | -40°C to 65°C (-40°F to 149°F) |
Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
Vibration (maximum)* | 0.66 GRMS | 1.30 GRMS |
Shock (maximum) | 110 G† | 160 G† |
Altitude range | -15.2 m to 3048 m (-49.87 ft to 10000 ft) | -15.2 m to 10668 m (-49.87 ft to 35000 ft) |
[Caution] Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. |
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse.
Chapter 4: ComfortView Plus
[Warning] Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
The display on this computer is designed to minimize blue light and complies with TÜV Rheinland's requirement for low blue light hardware solutions.
Low blue light mode is enabled at the factory, so no further configuration is necessary.
To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
- Take an extended break for 20 minutes every two hours.
Chapter 5: ComfortView
[Warning] Prolonged exposure to blue light from the display may lead to long-term effects such as eye strain, eye fatigue, or damage to the eyes.
Blue light is a color in the light spectrum which has a short wavelength and high energy. Chronic exposure to blue light, particularly from digital sources, may disrupt sleep patterns and cause long-term effects such as eye strain, eye fatigue, or damage to the eyes.
ComfortView mode can be enabled and configured using the Dell CinemaColor application. ComfortView mode complies with TÜV Rheinland's requirement for low blue light software solutions.
Low blue light: Dell ComfortView software technology reduces harmful blue light emissions to make extended screen time easy on your eyes.
To reduce the risk of eye strain, it is also recommended that you:
- Position the display at a comfortable viewing distance between 20 and 28 inches (50 and 70 cm) from your eyes.
- Blink frequently to moisten your eyes, wet your eyes with water, or apply suitable eye drops.
- Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break.
- Take an extended break for 20 minutes every two hours.
Chapter 6: Keyboard shortcuts
[Note] Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing fn + Esc. Subsequently, multi-media control can be invoked by pressing fn and the respective function key. For example, mute audio by pressing fn + F1.
[Note] You can also define the primary behavior of the function keys (F1-F12) by changing Function Key Behavior in BIOS setup program.
Table 23. List of keyboard shortcuts
Function key | Re-defined key (for multi-media control) | Behavior |
F1 | fn + F1 | Mute audio |
F2 | fn + F2 | Decrease volume |
F3 | fn + F3 | Increase volume |
F4 | fn + F4 | Play/Pause |
F5 | fn + F5 | Toggle keyboard backlight (optional) |
F6 | fn + F6 | Decrease brightness |
F7 | fn + F7 | Increase brightness |
F8 | fn + F8 | Switch to external display |
F10 | fn + F10 | Print screen |
F11 | fn + F11 | Home |
F12 | fn + F12 | End |
The fn key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 24. List of keyboard shortcuts
Function key | Behavior |
fn + B | Pause/Break |
fn + S | Toggle scroll lock |
fn + R | System request |
fn + T | Toggle Ultra performance mode |
fn + right ctrl | Open application menu |
fn + / | Open application menu |
[Note] Brazilian keyboard only | |
fn + Space bar | Open Emoji menu |
fn + esc | Toggle fn-key lock |
fn + left arrow | Home |
fn + right arrow | End |
Chapter 7: Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 25. Self-help resources
Self-help resources | Resource location |
Information about Dell products and services | www.dell.com |
My Dell app | [Dell Technologies] |
Tips | [Tip] |
Contact Support | In Windows search, type Contact Support, and press Enter. |
Online help for operating system | www.dell.com/support/windows www.dell.com/support/linux |
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. | Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer. |
Dell knowledge base articles for a variety of computer concerns | 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. |
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
[Note] Availability varies by country/region and product, and some services may not be available in your country/region.
[Note] If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.