Dell G3 15 3500 Setup and Specifications
Regulatory Model: P89F | Regulatory Type: P89F002 | May 2021 | Rev. A04
Notes, Cautions, and Warnings
ⓘ NOTE: A NOTE indicates important information that helps you make better use of your product.
⚠️ CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
⚠️ WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Set up your Dell G3 15 3500
ⓘ NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
- Connect the power adapter and press the power button.
- Finish operating system setup.
- For Ubuntu: Follow the on-screen instructions to complete the setup. For more information, see knowledge base articles SLN151664 and SLN151748 at www.dell.com/support.
- For Windows: Follow the on-screen instructions to complete the setup. Dell recommends that you:
- Connect to a network for Windows updates. ⓘ NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
- If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
- On the Support and Protection screen, enter your contact details.
- Locate and use Dell apps from the Windows Start menu (Recommended).
Table 1. Locate Dell apps
| Resources | Description |
|---|---|
| My Dell | Centralized location for key Dell applications, help articles, and other important information about your computer. It also notifies you about the warranty status, recommended accessories, and software updates if available. |
| SupportAssist | Pro-actively checks the health of your computer's hardware and software. The SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more information, see the SupportAssist documentation at www.dell.com/support. ⓘ NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty. |
| Dell Update | Updates your computer with critical fixes and latest device drivers as they become available. For more information about using Dell Update, see the knowledge base article SLN305843 at www.dell.com/support. |
| Dell Digital Delivery | Download software applications, which are purchased but not pre-installed on your computer. For more information about using Dell Digital Delivery, see the knowledge base article 153764 at www.dell.com/support. |
Chapter 2: Views of Dell G3 15 3500
Right
Diagram showing the right side of the laptop with numbered ports.
- microSD-card slot: Reads from and writes to the microSD-card. The computer supports the following card types:
- Secure Digital (SD)
- Secure Digital High Capacity (SDHC)
- Secure Digital Extended Capacity (SDXC)
- Headset port: Connect headphones or a headset (headphone and microphone combo).
- USB 3.2 Gen 1 ports (2): Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
- Security-cable slot (wedge-shaped): Connect a security cable to prevent unauthorized movement of your computer.
Left
Computers shipped with NVIDIA GeForce GTX 1650
Diagram showing the left side of the laptop with numbered ports.
- Power-adapter port: Connect a power adapter to provide power to your computer and charge the battery.
- HDMI port: Connect to a TV or another HDMI-in enabled device. Provides video and audio output.
- USB 3.2 Gen 1 port: Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
- Network port: Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
Computers shipped with NVIDIA GeForce GTX 1650 Ti
Diagram showing the right side of the laptop with numbered ports.
- Power-adapter port: Connect a power adapter to provide power to your computer and charge the battery.
- HDMI port: Connect to a TV or another HDMI-in enabled device. Provides video and audio output.
- USB 3.2 Gen 1 port: Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
- Network port: Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
- USB 3.2 Gen 2 (Type-C) port with DisplayPort: Connect devices such as external storage devices, printers, and external displays. Provides data transfer rate of up to 10 Gbps. Supports DisplayPort 1.4 and also enables you to connect an external display using a display adapter. ⓘ NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
Computers shipped with NVIDIA GeForce GTX 1660Ti and above
Diagram showing the right side of the laptop with numbered ports.
- Power-adapter port: Connect a power adapter to provide power to your computer and charge the battery.
- Mini DisplayPort: Connect to a TV or another DisplayPort-in enabled device. Provides video and audio output.
- HDMI port: Connect to a TV or another HDMI-in enabled device. Provides video and audio output.
- USB 3.2 Gen 1 port: Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
- Network port: Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
- Thunderbolt 3 (USB Type-C) port: Supports USB 3.1 Gen 2, DisplayPort 1.4, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40 Gbps for Thunderbolt 3. ⓘ NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.
Base
Diagram showing the base of the laptop with numbered components.
- Touchpad: Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two finger tap to right-click.
- Left-click area: Press to left-click.
- Right-click area: Press to right-click.
- Power button with optional fingerprint reader: Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 4 seconds to force shut-down the computer. If the power button has a fingerprint reader, place your finger on the power button to log in. ⓘ NOTE: You can customize power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
Display
Diagram showing the display bezel with numbered components.
- Left microphone: Provides digital sound input for audio recording and voice calls.
- Camera: Enables you to video chat, capture photos, and record videos.
- Camera-status light: Turns on when the camera is in use.
- Right microphone: Provides digital sound input for audio recording and voice calls.
Bottom
Diagram showing the bottom of the laptop with a numbered label.
- Service Tag label: The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
Chapter 3: Specifications of Dell G3 15 3500
Dimensions and weight
The following table lists the height, width, depth, and weight of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Height: Front height |
21.60 mm (0.85 in.) |
| Peak height |
|
| Rear height |
|
| Width | 364.46 mm (14.35 in.) |
| Depth | 254 mm (10.00 in.) |
| Weight (maximum) |
|
Processor
The following table lists the details of the processors supported by your Dell G3 15 3500.
| Description | Option one | Option two |
|---|---|---|
| Processor type | 10th Generation Intel Core i5-10200H | 10th Generation Intel Core i7-10870H |
| Processor wattage | 45 W | 45 W |
| Processor core count | 4 | 8 |
| Processor thread count | 8 | 16 |
| Processor speed | Up to 4.1 GHz | Up to 5 GHz |
| Processor cache | 8 MB | 16 MB |
| Integrated graphics | Intel UHD Graphics 630 | Intel UHD Graphics 630 |
Chipset
The following table lists the details of the chipset supported by your Dell G3 15 3500.
| Description | Values |
|---|---|
| Chipset | HM470 |
| Processor | 10th Generation Intel Core i5/i7 |
| DRAM bus width | 128-bit |
| Flash EPROM | 16 MB |
| PCIe bus | Up to Gen3 |
Operating system
Your Dell G3 15 3500 supports the following operating systems:
- Windows 10 Home, 64-bit
- Windows 10 Professional, 64-bit
- Ubuntu 18.04 LTS, 64-bit
Memory
The following table lists the memory specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Memory slots | Two SODIMM slots |
| Memory type | Dual-channel DDR4 |
| Memory speed | 2933 MHz |
| Maximum memory configuration | 16 GB |
| Minimum memory configuration | 4 GB |
| Memory size per slot | 4 GB, 8 GB |
| Memory configurations supported |
|
External ports
The following table lists the external ports of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Network port | One RJ45 port |
| USB ports |
|
| Audio port | One headset (headphone and microphone combo) port |
| Video port |
|
| Media-card reader | One SD-card slot |
| Docking port | Not supported |
| Power-adapter port | One 7.4 mm x 5.1 mm power-adapter port |
| Security | One wedge-shaped lock slot |
Internal slots
The following table lists the internal slots of your Dell G3 15 3500.
| Description | Values |
|---|---|
| M.2 |
|
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Model number |
|
| Transfer rate |
|
Wireless module
The following table lists the Wireless Local Area Network (WLAN) module specifications of your Dell G3 15 3500.
| Description | Option one | Option two | Option Three | Option Four |
|---|---|---|---|---|
| Model number | Intel 9462 | Qualcomm QCA9377 (DW 1820) | Intel AX201 | Killer 1650i |
| Transfer rate | Up to 433 Mbps | Up to 433 Mbps | Up to 2400 Mbps | Up to 2400 Mbps |
| Frequency bands supported | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz | 2.4 GHz/5 GHz |
| Wireless standards |
|
|
|
|
| Encryption |
|
|
|
|
| Bluetooth | Bluetooth 5 | Bluetooth 4.2 | Bluetooth 5 | Bluetooth 5 |
Audio
The following table lists the audio specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Audio controller | Realtek ALC3254 with Nahimic 3D Audio for Gamers |
| Stereo conversion | Supported |
| Internal audio interface | Intel High-Definition Audio (HDA) via HDMI |
| External audio interface | Headset combo connector/Digital-array microphone input on camera module |
| Number of speakers | Two |
| Internal-speaker amplifier | Supported (audio codec built-in amplifier) |
| External volume controls | Keyboard shortcut controls |
| Speaker output: Average speaker output Peak speaker output Subwoofer output |
2 W 2.5 W Not supported |
| Microphone | Dual-array microphones |
Storage
This section lists the storage options on your Dell G3 15 3500.
Your Dell G3 15 3500 supports one of the following storage configurations:
- One M.2 2230/2280 solid-state drive
- One M.2 2230 solid-state drive and one M.2 2280 solid-state drive
- One 2.5-inch hard drive and one Intel Optane ⓘ NOTE: 2.5-inch hard drive is supported only on the computers shipped with 3-cell (51 Wh) battery.
- One 2.5-inch hard drive and one M.2 2230/2280 solid-state drive ⓘ NOTE: 2.5-inch hard drive is supported only on the computers shipped with 3-cell (51 Wh) battery.
The primary drive of your Dell G3 15 3500 varies with the storage configuration. For computers:
- with an M.2 drive, the M.2 drive is the primary drive
- without an M.2 drive, the 2.5-inch drive is the primary drive
| Storage type | Interface type | Capacity |
|---|---|---|
| 2.5-inch hard drive | SATA AHCI, up to 6 Gbps | Up to 2 TB |
| M.2 2230/2280 solid-state drive | PCIe Gen3 x4 NVMe | Up to 1 TB |
| M.2 2280 Intel Optane storage | PCIe Gen3 x4 NVMe | Up to 512 GB |
Intel Optane Memory H10 with Solid State Storage (optional)
Intel Optane Memory technology utilizes 3D XPoint memory technology and functions as a non-volatile storage cache/ accelerator and/or storage device depending on the Intel Optane Memory installed in your computer. Intel Optane Memory H10 with Solid State Storage functions as both a non-volatile storage cache/accelerator (enabling enhanced read/write speeds for hard-drive storage) and a solid-state storage solution. It neither replaces nor adds to the memory (RAM) installed on your computer.
| Description | Values |
|---|---|
| Interface |
|
| Connector | M.2 |
| Form factor | 2280 |
| Capacity (Intel Optane memory) | Up to 32 GB |
| Capacity (solid-state storage) | Up to 512 GB |
ⓘ NOTE: Intel Optane Memory H10 with Solid State Storage is supported on computers that meet the following requirements:
- 9th Generation or higher Intel Core i3/i5/i7 processors
- Windows 10 64-bit version or higher (Anniversary Update)
- Intel Rapid Storage Technology driver version 15.9.1.1018 or higher
Media-card reader
The following table lists the media cards supported by your Dell G3 15 3500.
| Description | Values |
|---|---|
| Media-card type | One SD card |
| Media-cards supported |
|
Keyboard
The following table lists the keyboard specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Keyboard type |
|
| Keyboard layout | Four-zone RGB backlit keyboard QWERTY |
| Number of keys |
|
| Keyboard size | X=19.05 mm key pitch Y=18.05 mm key pitch |
| Keyboard shortcuts | Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key. ⓘ NOTE: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS setup program. For more information, see keyboard shortcuts. |
Camera
The following table lists the camera specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Number of cameras | One |
| Camera type | RGB HD camera |
| Camera location | Front camera |
| Camera sensor type | CMOS sensor technology |
| Camera resolution: Still image Video |
0.92 megapixel 1280 x 720 (HD) at 30 fps |
| Diagonal viewing angle: | 78.6 degrees |
Touchpad
The following table lists the touchpad specifications of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Touchpad resolution: | Horizontal: 1229 Vertical: 749 |
| Touchpad dimensions: | Horizontal: 105 mm (4.13 in.) Vertical: 80 mm (3.15 in.) |
| Touchpad gestures | For more information about touchpad gestures available on Windows 10, see the Microsoft knowledge base article 4027871 at support.microsoft.com. |
Power adapter
The following table lists the power adapter specifications of your Dell G3 15 3500.
| Description | Option one | Option two |
|---|---|---|
| Type | 130 W | 240 W |
| Connector dimensions: External diameter Internal diameter |
7.40 mm 5.10 mm |
7.40 mm 5.10 mm |
| Input voltage | 100 VAC–240 VAC | 100 VAC–240 VAC |
| Input frequency | 50 Hz–60 Hz | 50 Hz–60 Hz |
| Input current (maximum) | 1.80 A | 3.50 A |
| Output current (continuous) | 6.70 A | 12.31 A |
| Rated output voltage | 19.50 VDC | 19.50 VDC |
| Temperature range: Operating Storage |
0°C to 40°C (32°F to 104°F) -40°C to 70°C (-40°F to 158°F) |
0°C to 40°C (32°F to 104°F) -40°C to 70°C (-40°F to 158°F) |
Battery
The following table lists the battery specifications of your Dell G3 15 3500.
| Description | Option one | Option two |
|---|---|---|
| Battery type | 3-cell (51 Wh) "smart" lithium-ion | 4-cell (68 Wh) "smart" lithium-ion |
| Battery voltage | 11.40 VDC | 11.40 VDC |
| Battery weight (maximum) | 0.23 kg (0.51 lb) | 0.23 kg (0.51 lb) |
| Battery dimensions: Height Width Depth |
241.25 mm (9.50 in.) 67.45 mm (2.66 in.) 7.05 mm (0.28 in.) |
241.25 mm (9.50 in.) 67.45 mm (2.66 in.) 7.05 mm (0.28 in.) |
| Temperature range: Operating Storage |
0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F) |
0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F) |
| Battery operating time | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. | Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions. |
| Battery charging time (approximate) | 4 hours (when the computer is off) | 4 hours (when the computer is off) |
| Coin-cell battery | CR2032 | CR2032 |
Display
The following table lists the display specifications of your Dell G3 15 3500.
| Description | Option one | Option two | Option three | Option four |
|---|---|---|---|---|
| Display type | Full High Definition (FHD) | Full High Definition (FHD) | Full High Definition (FHD) | Full High Definition (FHD) |
| Display-panel technology | Wide-Viewing Angle (WVA) | Wide-Viewing Angle (WVA) | Wide-Viewing Angle (WVA) | Wide-Viewing Angle (WVA) |
| Display-panel dimensions (active area): Height Width Diagonal |
139.59 mm (5.50 in.) 344.16 mm (13.55 in.) 395 mm (15.55 in.) |
139.59 mm (5.50 in.) 344.16 mm (13.55 in.) 395 mm (15.55 in.) |
139.59 mm (5.50 in.) 344.16 mm (13.55 in.) 395 mm (15.55 in.) |
193.59 mm (7.62 in.) 350.66 mm (13.81 in.) 395 mm (15.55 in.) |
| Display-panel native resolution | 1920 x 1080 | 1920 x 1080 | 1920 x 1080 | 1920 x 1080 |
| Luminance (typical) | 220 nits | 300 nits | 300 nits | 250 nits |
| Megapixels | 2.07 | 2.07 | 2.07 | 2 |
| Color gamut | 45% NTSC | 72% NTSC | 72% NTSC | 45% NTSC |
| Pixels Per Inch (PPI) | 141 | 141 | 141 | 141 |
| Contrast ratio (typ) | 800 : 1 | 700 : 1 | 800 : 1 | 800 : 1 |
| Response time (min) | 35 ms | 35 ms | 19 ms | 35 ms |
| Refresh rate | 60 Hz | 60 Hz | 144 Hz | 120 Hz |
| Horizontal view angle | 85 +/- degrees | 85 +/- degrees | 85 +/- degrees | 80 +/- degrees |
| Vertical view angle | 85 +/- degrees | 85 +/- degrees | 85 +/- degrees | 80 +/- degrees |
| Pixel pitch | 0.18 mm | 0.18 mm | 0.18 mm | 0.18 mm |
| Power consumption (maximum) | 4.20 W | 6.2 W | 7.8 W | 4.6 W |
| Anti-glare vs glossy finish | Anti-glare | Anti-glare | Anti-glare | Anti-glare |
| Touch options | No | No | No | No |
Fingerprint reader (optional)
The following table lists the specifications of the optional fingerprint-reader of your Dell G3 15 3500.
| Description | Values |
|---|---|
| Fingerprint-reader sensor technology | Capacitive |
| Fingerprint-reader sensor resolution | 500 dpi |
| Fingerprint-reader sensor pixel size | 108 x 88 |
GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell G3 15 3500.
| Controller | Memory size | Processor |
|---|---|---|
| Intel UHD Graphics 630 | Shared system memory | 10th Generation Intel Core i5/i7 |
GPU—Discrete
The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Dell G3 15 3500.
| Controller | Memory size | Memory type |
|---|---|---|
| NVIDIA GeForce GTX 1650 | 4 GB | GDDR6 |
| NVIDIA GeForce GTX 1650 Ti | 4 GB | GDDR6 |
| NVIDIA GeForce GTX 1660 Ti | 6 GB | GDDR6 |
| NVIDIA GeForce RTX 2060 | 6 GB | GDDR6 |
Operating and storage environment
This table lists the operating and storage specifications of your Dell G3 15 3500.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
| Description | Operating | Storage |
|---|---|---|
| Temperature range | 0°C to 35°C (32°F to 95°F) | -40°C to 65°C (-40°F to 149°F) |
| Relative humidity (maximum) | 10% to 90% (non-condensing) | 0% to 95% (non-condensing) |
| Vibration (maximum)* | 0.66 GRMS | 1.30 GRMS |
| Shock (maximum) | 110 G‡ | 160 G‡ |
| Altitude range | -15.2 m to 3048 m (-49.87 ft to 10000 ft) | -15.2 m to 10668 m (-49.87 ft to 35000 ft) |
* Measured using a random vibration spectrum that simulates user environment.
‡ Measured using a 2 ms half-sine pulse when the hard drive is in use.
Chapter 4: Keyboard shortcuts
NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press Shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1 to F12 at the top row of the keyboard are function keys for multi-media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1 to F12 are needed for specific software applications, multi-media functionality can be disabled by pressing [Fn] + [Esc]. Subsequently, multi-media control can be invoked by pressing [Fn] and the respective function key. For example, mute audio by pressing [Fn] + [F1].
ⓘ NOTE: You can also define the primary behavior of the function keys (F1 to F12) by changing Function Key Behavior in the BIOS setup program.
Table 24. List of keyboard shortcuts
| Function key | Redefined key (for multimedia control) | Behavior |
|---|---|---|
| [F1] | [Fn] + [F1] | Mute audio |
| [F2] | [Fn] + [Volume Down Icon] | Decrease volume |
| [F3] | [Fn] + [Volume Up Icon] | Increase volume |
| [F4] | [Fn] + [Previous Track Icon] | Play previous track/chapter |
| [F5] | [Fn] + [Play/Pause Icon] | Play/Pause |
| [F6] | [Fn] + [Next Track Icon] | Play next track/chapter |
| [F7] | [Fn] + [Game Shift Icon] | Enable/disable Game Shift |
| [F8] | [Fn] + [External Display Icon] | Switch to external display |
| [F9] | [Fn] + [Search Icon] | Search |
| [F10] | [Fn] + [F10] | Toggle keyboard backlight (optional) ⓘ NOTE: Non-backlight keyboards have the F10 function key without the backlight icon. In this case, the function key does not toggle the keyboard backlight function. |
| [F11] | [Fn] + [F11] | Decrease brightness |
| [F12] | [Fn] + [F12] | Increase brightness |
The [Fn] key is also used with selected keys on the keyboard to invoke other secondary functions.
Table 25. List of keyboard shortcuts
| Function key | Behavior |
|---|---|
| [Fn] + [PrtScn] | Turn off/on wireless |
| [Fn] + [B] | Pause/Break |
| [Fn] + [Insert] | Sleep |
| [Fn] + [S] | Toggle scroll lock |
| [Fn] + [H] | Toggle between power and battery-status light/hard-drive activity light |
| [Fn] + [R] | System request |
| [Fn] + [Ctrl] | Open application menu |
| [Fn] + [Esc] | Toggle fn-key lock |
| [Fn] + [PgUp] | Page up |
| [Fn] + [PgDn] | Page down |
| [Fn] + [Home] | Home |
| [Fn] + [End] | End |
Chapter 5: Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
| Self-help resources | Resource location |
|---|---|
| Information about Dell products and services | www.dell.com |
| My Dell | (Dell logo) |
| Tips | (Lightbulb icon) |
| Contact Support | In Windows search, type Contact Support, and press Enter. |
| Online help for operating system | www.dell.com/support/windows www.dell.com/support/linux |
| Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents. | Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer. |
| Dell knowledge base articles for a variety of computer concerns | 1. Go to www.dell.com/support. 2. On the menu bar at the top of the Support page, select Support > Knowledge Base. 3. In the Search field on the Knowledge Base page, type the keyword, topic, or model number, and then click or tap the search icon to view the related articles. |
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
ⓘ NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
ⓘ NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
