DEFY DFF590 4 Door Refrigerator User Manual

Introduction

Dear Customer, Please read this manual carefully before using your product for the first time and then store it within easy reach for future reference. We trust you will enjoy years of trouble-free use.

This manual will provide you with information on how to safely operate and care for your refrigerator to gain the maximum benefit from it. Pay particular attention to any safety instructions. Please read all additional documents supplied with your product. This manual may be used for several similar but different models; please check for relevance regarding your particular model.

Explanation of Symbols Used in this Manual

• [Warning: Safety Information]: Warning for hazardous situations with regard to life and property.
• [Caution: Supply Voltage]: Caution; Warning for supply voltage.
• [Caution: Fire Hazard]: Caution; Warning for fire hazard.
• [Information]: Useful information. Important information or useful hints about usage.

Unpacking

Remove all packaging. Ensure that packing material is disposed of in a responsible manner and that any plastic bags are cut up to prevent children playing with them and accidentally suffocating.

If the refrigerator is damaged in any way, do not use it. Report the damage to your dealer who will take the necessary corrective action.

1 Important Safety Information

Please review and observe the following information. Failure to do so may result in injuries or material damage and will render any warranty and reliability commitments void.

Warnings

• The refrigerator must only be used for its intended purpose, i.e., storing of edible foodstuff.
• The refrigerator is intended for household and similar applications such as staff kitchen areas in shops, offices, working environments, farm houses, hotels, motels, bed and breakfast environments, catering, and similar non-retail applications.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.
• In the event of a malfunction, disconnect the refrigerator from the power supply.
• Vapour and vaporized cleaning materials must never be used for cleaning the refrigerator, as the vapour may contact electrical parts, causing a short circuit or electric shock.
• Do not allow children to hang on the refrigerator doors, as the unit could topple forward, risking personal injury. Never use parts of the refrigerator, such as the door, as a means of support or step.
• Keep ventilation openings in the appliance enclosure or built-in structure clear of obstruction.
• Do not use electrical appliances inside the food storage compartments unless they are of the type recommended by the manufacturer.
• Unplug the refrigerator when cleaning, during routine maintenance, or if it will not be used for an extended period. To unplug, pull the plug, not the cable.
• Never connect your refrigerator to electricity saving systems, as they may damage the refrigerator.

For models with water fountain

• Water supply pressure must be a minimum of 1 bar and a maximum of 8 bars.
• Use drinking water only.

Additional Safety Precautions

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Exposing the refrigerator to rain, snow, sun, and wind is an electrical safety risk.
• Do not store medicine or academic research samples requiring strict temperature control in the refrigerator.
• Do not store or use flammable gas, benzene, petrol, or volatile substances in or near the refrigerator.
• Do not store explosive substances such as aerosol cans with a flammable propellant in the refrigerator.
• Do not overload the refrigerator with large amounts of food. If overloaded, food may fall and cause injury or damage when opening the door. Never place objects on top of the refrigerator, as they may fall and cause injury when opening or closing the door.
• The refrigerator may move if the adjustable legs are not properly levelled. Levelling the legs helps prevent movement.
• If there is a blue light fitted on the refrigerator, do not look at it through optics.
• When carrying the refrigerator, do not hold the door handle, as it may break.
• When placing your refrigerator next to another, ensure at least 8 cm distance between them to prevent adjacent walls from humidifying.
• Do not put bottled or canned liquid beverages in the freezer compartment, as they may burst.
• Do not touch frozen food with bare hands, as it may stick.
• Never pour or spray water into or on the refrigerator. Do not store liquids, pot plants, or open containers on top, as spills can cause electrical shorting.
• Avoid any damage to the power cable when transporting the refrigerator. Bending the cable may cause a fire.
• Never place heavy objects on the power cable.
• Do not touch the plug with wet hands.
• Contact a Defy service centre for all questions and problems.
• The lamp(s) used are not suitable for household room illumination. If the product has LED lighting, contact the Defy service centre for replacement or issues.

Child Safety

• If the door has a lock, keep the key out of reach from children.
• If discarding an old refrigerator with a lock or latch, disable it and ensure the refrigerator is left in a safe condition to prevent children from being trapped inside and suffocating.
• Children must be supervised to prevent them from tampering with the refrigerator.

HCA Warning (R600a)

This refrigerator contains natural substances (R600a) in the cooling system and (cyclopentane) in the insulation, which are potentially flammable if exposed to fire. Take care not to damage the cooling circuit/pipes during transportation and use. In case of damage, do not expose the refrigerator to fire or ignition sources and immediately ventilate the room. Ignore this warning if your refrigerator's cooling system contains R134a.

Do not drill, cut, or modify the refrigerator. Injuries may result if the refrigerant circuit is damaged. WARNING: Do not damage the refrigerant circuit.

Do not operate a damaged refrigerator. Contact the nearest Defy service center.

The electrical safety of the refrigerator is only guaranteed if your home's earth system is compliant to national standards.

Repairs must be carried out by authorized persons only. Repairs by incompetent persons create a user risk.

Never plug the refrigerator into the wall socket during installation. Death or serious injury may result.

2 Your Refrigerator

Diagram Description: The refrigerator features a control panel at the top. Below this are fridge glass shelves, a crisper drawer cover, crisper drawers, and fridge door shelves. The interior is illuminated by LED lights. The lower section contains freezer trays and freezer drawers. The unit stands on adjustable feet.

Components:

1. Control Panel
2. Fridge Glass Shelves
3. Crisper Drawer Cover
4. Crisper Drawers
5. Fridge Door Shelves
6. LED Light
7. Freezer Trays
8. LED Light
9. Freezer Drawers
10. Freezer Drawers
11. Adjustable Feet

[Information] Figures in this user guide are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

3 Installation

Installation Location

To ready the product for installation, follow the information in this user guide.

WARNING: The manufacturer assumes no responsibility for any damage caused by work carried out by unauthorized persons.

WARNING: The product's power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!

WARNING: If the door span is too narrow for the product to pass through, remove the door and turn the product sideways; if this does not work, contact the authorized service.

Placement Guidelines

• Place the product on a flat surface to avoid vibration.
• Place the product at least 30 cm away from heaters, stoves, and similar sources of heat, and at least 5 cm away from electric ovens.
• Do not expose the product to direct sunlight or keep it in damp environments.
• The product requires adequate air circulation to function efficiently. If placed in an alcove, leave at least 5 cm distance between the product and the ceiling and walls.
• Do not install the product in environments with temperatures below -5°C.

Space Requirements

Diagram Description (Figure 1): A side view of the refrigerator showing its overall height (H) and depth (D), with width (W) indicated. It illustrates the basic external dimensions.

Diagram Description (Figure 2): A top-down view illustrating clearance requirements. 'A' indicates the required space at the back, 'B' at the sides, and 'C' represents the door opening angle. 'E' and 'F' denote specific clearance measurements.

[Information] Figure 1 and Figure 2 are only to illustrate the space requirements of the product.

4 Using the Product

Functions

The unit has four temperature zones:

• Top compartment: Fridge zone
• Bottom right of Fridge zone: Care+ zone
• Bottom left compartment: Freezer zone
• Bottom right compartment: Variable temp zone

The display is integrated into the fridge door.

Function & Setting

Upon initial power connection, all display icons light up for 5 seconds. After the fridge door is closed, the display switches off automatically if there is no key operation within 15 seconds. The display lights up if any door is opened or any key is pressed.

Lock Function

When the Child Lock function is enabled, temperature and functions cannot be changed to prevent maloperation.

1. In case of no key operation within 15 seconds, the Child Lock function is enabled automatically.
2. The Child Lock function can be disabled by pressing and holding the OK key for 3 seconds (indicated as "3s to Unlock").

Temperature Setting

Before changing temperature settings, ensure the control panel is not locked.

Fridge Temperature Setting

Press the "Fridge" key to adjust the fridge temperature. Press "OK" within 5 seconds or wait 5 seconds to validate. The temperature cycles as follows: 5°C → 6°C → 7°C → 8°C → OFF → 2°C → 3°C → 4°C → 5°C.

"OFF" state: The fridge and Care+ zones shut off, and the "°C" icon turns off. Remove all food from the fridge and Care+ compartments before setting to OFF.

Freezer Temperature Setting

Press the Freezer key to adjust the freezer temperature. Press "OK" within 5 seconds or wait 5 seconds to validate. The temperature cycles as follows: -18°C → -17°C → -16°C → -24°C → -23°C → -22°C → -21°C → -20°C → -19°C → -18°C.

Variable Temperature Setting

Press the "Variable" key to adjust the variable temperature. Press "OK" within 5 seconds or wait 5 seconds to validate. The temperature cycles through a wide range, including negative temperatures down to -18°C, positive temperatures up to 5°C, and an "OF" setting (likely OFF for this zone), before returning to -20°C and -19°C.

"OF" (OFF) state: The "°C" light switches off, and the variable temperature zone cooling is shut off. Remove all food from the variable temperature zone before setting to OFF.

Care+ Setting

Press and hold the 'Care+' key for 3 seconds to switch to function mode. Then, press 'Care+' (short press) to set the function/temperature mode. The system defaults to the 'Care+' temperature setting mode each time the display goes off and lights up again. Under 'Care+' mode, a short press of 'Care+' sets the variable function mode for the crisper area.

Pressing the Care+ key cycles through settings: Vegetables → Fruits → Chill → Vegetables.

• Vegetables: Suitable for green leaf and similar items.
• Fruits: Suitable for fruits and similar items.
• Chill: Colder setting, suitable for cold meat, fish, or similar items.

When the fridge temperature is set to 'OFF', the Care+ mode will be disabled. Pressing the Care+ key has no effect when the fridge temperature is set to 'OFF'.

Special Functions: ECO, Fast Cooling, Fast Freezing

Function Setting Mode

Press and hold the 'Care+' key for 3 seconds to enter the function setting mode. To quit, press 'Care+' for 3 seconds, or the system will revert to default 'Care+' temperature mode when the display goes off and lights up again.

ECO Function

1. When ECO is enabled, fridge temperature is 5°C and freezer temperature is -18°C, optimizing storage and efficiency. Fridge and freezer temperatures cannot be changed via the Fridge/Freezer keys when ECO is active.
2. To activate "ECO": Press and hold Care+ for 3 seconds until the ECO icon flickers, then press "OK" or wait 5 seconds to validate. The "ECO" icon remains on.
3. To exit "ECO": Press and hold Care+ for 3 seconds until the ECO icon flickers, then press "OK" or wait 5 seconds to validate. The "ECO" icon turns off.

When Fast Freezing or Fast Cooling is enabled, ECO is automatically disabled. Alternatively, quickly press the fridge or freezer key twice to exit ECO mode.

Fast Cooling

1. When Fast Cooling is enabled, fridge temperature is set to 2°C for rapid cooling of the fresh food compartment. The function automatically exits after 8 hours.
2. To enter "Fast Cooling": In Function setting mode, press and hold Care+ for 3 seconds. Press Care+ (short press) until the fast cooling icon flickers, then press "OK" or wait 5 seconds to activate.
3. To exit "Fast Cooling": The function exits automatically after 8 hours. Alternatively, press and hold Care+ for 3 seconds, press Care+ (short press) until the icon flickers, then press "OK" or wait 5 seconds to validate.

When ECO is enabled, Fast Cooling is automatically disabled. Alternatively, quickly press the Fridge key twice to exit Fast Cooling mode.

Fast Freezing

1. When Fast Freezing is enabled, freezer temperature is controlled at -32°C. The function automatically disables after 26 hours.
2. To enter "Fast Freezing": In Function setting mode, press and hold Care+ for 3 seconds. Press Care+ (short press) until the Fast Freezing icon flickers, then press "OK" or wait 5 seconds to activate.
3. To exit "Fast Freezing": The function exits automatically after 26 hours. Alternatively, press and hold Care+ for 3 seconds, press Care+ (short press) until the icon flickers, then press "OK" or wait 5 seconds to validate.

When ECO is enabled, Fast Freezing is automatically disabled. Alternatively, quickly press the Freezer key twice to exit Fast Freezing mode.

Alarms and Indicators

Door Open Alarm

If any door is open for more than 3 minutes, a buzzer alarm will sound continuously. It can be stopped by pressing any key but will reactivate after 3 minutes if the door remains open. The alarm stops when doors are properly closed.

Power Cut Memory

In case of power failure, the refrigerator will maintain the last used setting when power is restored.

Power-on Delay

To protect the compressor from damage during short power failures (less than 5 minutes), it will not start immediately. It will restart after power has been on for more than 5 minutes.

Over-temperature Alarm

After power outage, if the freezer sensor temperature is higher than -10°C, the freezer zone display digits will flicker. The temperature will be displayed when any key is pressed and will restore to normal after 10 seconds or another key press.

Fault Alarm

If E0, E1, E2, EH, EE, or EC is displayed, it indicates a fault. Contact customer care for assistance.

Special Program: Flip Beam Heater

To turn the flip beam heater on/off:

1. Press and hold "Variable" and "Fridge" keys for 3 seconds to enter the "Special Program Working State" setting. "Sd" will flicker, then the current setting will display.
2. Press "Fridge" or "Freezer" key to switch between "On" ("on" displayed) and "Off" ("0" displayed). The setting is memorized if no key operation occurs within 5 seconds.
3. Alternatively, press and hold the "Fridge" key for more than 3 seconds while holding the "Care+" key. The flip beam heater setting program (default "on") will appear. Press the "Fridge" key to switch between 1 (On) and 0 (Off). Setting to "Off" disables the anti-condensation function.

[Information] This function is not memorized and defaults to "on" when the system is powered on again. It is for testing and verification purposes only.

Instructions for Food Storage

Precautions for Use

• The appliance may not operate consistently (potential defrosting or warming in the frozen compartment) if exposed for extended periods below its designed cold temperature range.
• Climate type information is on the rating plate.
• Internal temperature can be affected by appliance location, ambient temperature, and door opening frequency. Temperature settings may need adjustment.
• Effervescent drinks and products like frozen lollies should not be stored in the freezer or low-temperature compartments or consumed too cold.

Food Storage Location

Due to cold air circulation, temperatures vary within the refrigerator. Place foods in appropriate areas:

• Fresh food compartment: Suitable for cooked food, beverages, eggs, condiments needing cold preservation, milk, fruit juice.
• Crisper box: Suitable for vegetables and fruits.
• Freezer compartment: Suitable for ice cream, frozen food, and foods for long-term preservation.

Use of the Fresh Food Compartment

Fridge Shelf

To remove a shelf: Lift it up first, then pull it out. To install: Place it into position before putting it down. Keep the shelf rear flange upward to prevent food contact with the liner wall. Handle shelves firmly and with care.

Crisper Box

Pull out the crisper box for access. Ensure the cover plate is replaced correctly after use or cleaning to maintain the internal temperature.

Use of the Crisper Humidity Regulating Rod

This rod maintains humidity and freshness for vegetables. Sliding it to the right (more holes exposed) lowers humidity. Sliding it to the left (fewer holes exposed) increases humidity.

Cautions for Food Storage

• Clean and dry foods before storing. Seal foods to prevent water evaporation, keeping fruits and vegetables fresh and preventing odours.
• Do not overfill the refrigerator. Ensure space between food for cold air circulation. Overfilling restricts airflow and affects refrigeration effectiveness. Avoid storing excessive or very heavy foods, as shelves may be damaged.
• Keep a small space between food and the inner wall. Do not place water-rich foods too close to the rear wall, as they could freeze to it.

Categorized Storage of Foods

Store foods by category, placing frequently eaten items at the front to minimize door opening duration and prevent spoilage.

Energy-Saving Tips

• Allow hot food to cool to room temperature before refrigerating.
• Thaw frozen food in the fresh food compartment, using its low temperature to cool the fresh food, thus saving energy.

Storage of Fruits and Vegetables

Some fresh vegetables and fruits are sensitive to cold and not suitable for storage in the chill compartment.

Use of the Frozen Food Storage Compartment

The freezer temperature is controlled below -18°C for long-term preservation. Adhere to storage durations indicated on food packaging.

• Use freezer drawers for food requiring freezing. Cut bulky fish and meat into smaller pieces and pack into fresh-keeping bags before distributing them in drawers.
• Allow hot foods to cool before placing them in the freezer.
• Do not place glass containers with liquid or sealed canned food in the freezer, as they may burst due to expansion.
• Divide food into small portions when packing the freezer.
• Place food in bags or freezer-friendly containers before freezing. Ensure packaging is dry to prevent food from freezing together.
• Use firm, tasteless, air/water-impervious, non-toxic, and pollution-free materials for packing to avoid cross-contamination and odour transfer.

IMPORTANT: Check the troubleshooting list before contacting a Defy service centre. This list includes frequent complaints not related to faulty workmanship. Certain features mentioned may not apply to your product.

5 Maintenance and Cleaning

Regular cleaning will prolong the product's service life.

WARNING: Disconnect the power before cleaning the refrigerator.

• Do not use sharp, abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish, or similar substances for cleaning.
• Dissolve one teaspoon of bicarbonate of soda in water. Moisten a cloth, wring it out, wipe the device, and dry thoroughly.
• Keep water away from the lamp's cover and other electrical parts.
• Clean the door with a wet cloth. Remove all items before detaching door and chassis shelves. Lift door shelves to detach. Clean and dry shelves, then reattach by sliding from above.
• Do not use chlorine water or cleaning products on exterior surfaces or chrome-plated parts, as chlorine can cause rust.

Preventing Malodour

The product is manufactured free of odorous materials. However, improper food storage or cleaning can cause malodour.

• Clean the inside with carbonated water every 15 days.
• Keep foods in sealed containers. Microorganisms from unsealed items can cause malodour.
• Do not keep expired or spoilt foods in the refrigerator.

Protecting Plastic Surfaces

Oil spilled on plastic surfaces may damage them and must be cleaned immediately with warm water.

6 Troubleshooting

Warning: If you cannot eliminate the problem although you follow the instructions in this section, contact the nearest Defy service centre. Never try to repair a non-functional refrigerator yourself.

If the refrigerator is damaged in any way, do not use it. Report the damage to your dealer who will take the necessary corrective action.

7 Customer Care

If you have followed the instructions and still have a problem or have any service or spares queries, please contact the customer care line by sending an email to service@defy.co.za or by calling 0861 00 3339. They will be able to advise you on any aspect of the appliance.

Defy Sub-Saharan Africa Branch Contact Details

• ZAMBIA: SOUTHGATE INVESTMENTS LTD, Plot 1606, Sheki Sheki Road, P.O. Box 33681, Lusaka, 10101, Zambia. Tel: +260 0211 242332/3, Fax: +260 0211 242933, Email: defyservicecenter@outlook.com
• NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD, 10 Tienie Louw Street, Northern Industrial Area, P.O. Box 21158, Windhoek, Namibia. Tel: (061) 216162, Fax: (061) 216134, Email: atlantic@mweb.com.na
• ZIMBABWE: TRADE COM AFRICA, Trade Com Africa, 183 Loreley Crescent, Msasa, Harare, Zimbabwe. Tel: +00263 773 438001, Email: servicecentre@tradecomafrica.com
• BOTSWANA: RAY MORGAN AGENCIES, RMA Service Centre, Plot 48, East Gate Gaborone International Commerce Park, Kgale View, Gaborone, Botswana. Tel: +267 390 3996 / 390 3912, Fax: +267 318 7376, Cell: +267 7134 6539, Email: service@rma.co.bw
• SWAZILAND: LYNDS DISTRIBUTORS, P.O Box 716, Mbabane, Swaziland, H100. Tel: (00268) 2515 4310/8, Fax: (00268) 2518 4318, Email: workshop@hoageys.co.sz
• MOZAMBIQUE: COOL WORLD. LDA, Rua da Resistencia No. 97B R/C, Cell: +258 84 44 61 234, Email: mdwholesale@mweb.co.za. Nosso Show Room, Av: da Industrias, Parcela No.735 * 735A, Machava, Maputo

Product Registration and Disposal

Please register your product at www.defy.co.za

DEFY APPLIANCES (PTY) LTD, P.O.BOX 12004, JACOBS, DURBAN 4026, SOUTH AFRICA

Warning: Never dispose of the Refrigerator in a fire.

Do not dispose of your Refrigerator along with regular household waste. Contact your local authority for disposal information and facilities available.

Record the following information for future reference:

• SERIAL NUMBER: ...................................
• DATE OF PURCHASE: .............................
• PURCHASED FROM: ................................

Please register your product at www.defy.co.za

DEFY APPLIANCES (PTY) LTD, P.O.BOX 12004, JACOBS, DURBAN 4026, SOUTH AFRICA

8 Warranty

This certificate is issued by DEFY APPLIANCES LIMITED, manufacturers of Defy and Ocean products, to the original purchaser only. It constitutes the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of *TWO YEARS from date of purchase, plus an additional *THREE years on registration, the appliance is free from defect under normal domestic use, both in workmanship and material, subject to the following conditions:

1. Repair or replacement of any defective part shall be at the Company's election. The Company may use its Service Divisions or Authorised Service Dealers. Service costs are borne by the Company if the appliance is within 50km of a Service Centre or Dealer. Beyond this radius, the purchaser is liable for standard travelling charges.
2. Cracked, rusted, corroded parts, vitreous enamelware, rust, cosmetic wear, or cosmetic/external damage are excluded. Abuse, misuse contrary to operating instructions, connection to incorrect voltages, and commercial use release the Company from its obligations.
3. This warranty is void if the appliance is dismantled or repaired by unauthorized persons, if non-approved parts are used, or if the serial number is removed.
4. The Company is not responsible for damages resulting from fire, flood, civil disturbances, Acts of God, insect, or animal infestation. The Company is not liable for consequential loss or damage due to appliance failure or malfunction.
5. The Company is not responsible for transportation or other costs beyond those in Point 1.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, contact the customer care line. Refer to the previous page for contact details.
7. Where service is requested under warranty and no fault is found, all costs incurred will be for the purchaser's account.
8. This Certificate and your invoice serve as proof of purchase and must be produced for warranty purposes. Failure to do so makes the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.

*TWO YEARS full coverage, additional *THREE YEARS (with registration) cover only parts; labour costs will be charged accordingly. Please register your product at www.defy.co.za to activate the additional three-year warranty.