Defy C300-C330-C360 54 cm Refrigerators

About This Manual

This manual provides information on how to safely operate and care for your Defy refrigerator to gain maximum benefit. Pay attention to all safety instructions and read all additional documents supplied with your refrigerator. This manual may be used for several similar models; please check for relevance to your specific model.

Explanation of Symbols

• Important safety information: Warning for hazardous situations with regard to life and property.
• Warning for supply voltage: ⚡
• Warning for fire hazard: ?
• Warning for hot surfaces: ♨️
• Useful information: ℹ️ Important information or useful hints about usage.

Unpacking

Remove all packaging and dispose of it responsibly. Cut up plastic bags to prevent children playing with them. If the refrigerator is damaged, do not use it and report the damage to your dealer.

Specifications

Note: Technical specifications, text, and illustrations are subject to change without notice. Values obtained in laboratory conditions may vary depending on operational and environmental conditions.

Important Safety Information

Please review and observe the following information. Failure to do so may result in injuries or material damage and will void any warranty commitments.

• Use the refrigerator only for storing edible foodstuffs.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.
• In case of malfunction, disconnect the refrigerator from the power supply.
• Never use vaporized cleaning materials.
• Do not allow children to hang on the refrigerator door.
• Keep ventilation openings clear of obstructions.
• Do not use mechanical devices to accelerate defrosting.
• Do not use electrical appliances inside the food storage compartments unless recommended by the manufacturer.
• Unplug the refrigerator when cleaning, performing maintenance, or if it will not be used for an extended period.
• Never connect your refrigerator to electricity saving systems.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons.
• Do not expose the refrigerator to rain, snow, sun, or wind.
• Do not store medicine or academic research samples requiring strict temperature control.
• Do not store or use flammable gas, benzene, petrol, or volatile substances in or near the refrigerator.
• Do not store explosive substances.
• Do not overload the refrigerator.
• Ensure adjustable legs are properly levelled.
• Do not look at the blue light through optics if fitted.
• Do not hold the refrigerator by the door handle when carrying it.
• Maintain a minimum distance of 8 cm between adjacent refrigerators or freezers to prevent humidification of walls.
• Do not put bottled or canned liquid beverages in the freezer compartment as they may burst.
• Do not touch frozen food with bare hands.
• Never pour or spray water into or on the refrigerator.
• For manually controlled refrigerators, wait at least 5 minutes before starting after a power failure.
• Avoid any damage to the power cable when transporting.
• Do not touch the plug with wet hands.
• Consult an authorized DEFY service centre for all questions and problems.
• Do not plug in the refrigerator if the wall socket is loose.
• Ensure the plug remains readily accessible. Do not use multiple adapter plugs or extension cables.
• Ensure sufficient spacing between the refrigerator and surrounding walls.

Child Safety

• If the door has a lock, keep the key out of reach of children.
• When discarding an old refrigerator, disable any lock or latch to prevent children from being trapped inside.
• Supervise children to prevent them from tampering with the refrigerator.

HCA Warning

This refrigerator contains R600a, a natural substance that is potentially flammable if exposed to fire. Take care not to damage the cooling circuit. In case of damage, do not expose the refrigerator to fire or ignition sources and ventilate the room.

WARNING: Do not drill, cut, or modify the refrigerator. Injuries may result if the refrigerant circuit is damaged.

Do not operate a damaged refrigerator. Consult your nearest DEFY service centre.

The electrical safety of the refrigerator is only guaranteed if the earth system of your home complies with national standards.

Repairs must be carried out by authorized persons only.

DANGER: Never plug the refrigerator into the wall socket during installation.

WARNING: Never dispose of the refrigerator in a fire. Do not dispose of your refrigerator with regular household waste. Contact local authorities for disposal information.

Placing and Installation

Transportation Instructions

1. Transport the refrigerator only in an upright position with packing intact.
2. Take care not to damage flooring, pipes, or wall coverings when positioning. Do not move the refrigerator by pulling the door or handle.
3. When re-transporting, empty and clean the refrigerator. Fasten shelves and accessories securely with adhesive tape. Follow transportation guidelines printed on the package.

Installation Location

1. Install the refrigerator in a place that allows for ease of use.
2. Keep the refrigerator away from heat sources (stoves, geysers), humid places, and direct sunlight.
3. Ensure appropriate air ventilation: at least 5 cm space from the ceiling and 5 cm from the wall. Use the supplied plastic wall spacers.
4. If the floor is carpeted, elevate the refrigerator by 2.5 cm.
5. Place the refrigerator on an even floor surface.
6. Do not operate the refrigerator in ambient temperatures below 10°C.
7. Ensure the interior is cleaned thoroughly before use.
8. Install at least 30 cm away from heat sources like hobs and ovens, and at least 5 cm away from electrical ovens.
9. If installing side-by-side with another refrigerator, maintain at least 8 cm distance between them.

Before Using the Refrigerator

1. Ensure feet are adjusted for perfect levelling.
2. Verify the interior is clean and dry.
3. Check required spacing for air circulation.
4. Plug the refrigerator into the wall socket and switch on the electricity. The interior light should come on when the door is open.
5. A noise from the compressor or refrigerant system is normal.
6. Do not load the refrigerator immediately after switching it on; wait for the correct storage temperature to be reached.

Electrical Connection

Connect the refrigerator to a grounded socket protected by a fuse of appropriate capacity. The connection must comply with national regulations. The power cable plug must be easily accessible after installation. The specified voltage must match your mains voltage.

Initial Operation: During the first six hours, do not open the door frequently, operate the refrigerator empty, and do not unplug it.

The manufacturer is not liable if the instructions in the manual are not followed.

The front edges of the refrigerator may feel warm; this is normal and designed to avoid condensation.

A damaged power cable must be replaced by a qualified electrician.

Extension cables and multiway plugs must not be used.

DANGER: A damaged refrigerator must not be operated before repair due to the risk of electric shock.

Care must be taken not to touch the condenser metal wires at the back of the refrigerator during cleaning/carrying to avoid injury.

DEFY declines liability if instructions are not followed.

Adjusting the Feet

Level your refrigerator by turning the front legs. Turning in the direction of the black arrow lowers the corner; turning in the opposite direction raises it. Assistance may be helpful when tilting the refrigerator.

Energy Saving Tips

• Ensure the refrigerator is installed in a well-ventilated area with low ambient temperature (not below 5°C).
• Avoid direct sunlight and proximity to heat-emitting appliances.
• Keep food in closed containers.
• Minimize the time between purchasing chilled/frozen food and storing it. Use a cooler bag for frozen food.
• Do not leave doors open for long periods and ensure they are closed properly.
• Defrost the refrigerator regularly.
• Defrost frozen food in the fridge compartment to assist cooling.
• Do not put hot food or drinks in the refrigerator.
• Do not overload the refrigerator to ensure effective air circulation.
• Keep food in closed containers.

Using Your Refrigerator

Temperature Control and Adjustment

The thermostat knob, located on the ceiling of the fridge compartment, controls operating temperatures from 1 (warmest) to 5 (coldest). For initial use, set the thermostat halfway between 1 and 5. After 24 hours, the average fridge temperature should not be higher than +5°C. Adjust the thermostat towards 5 for a colder fridge and towards 1 for a warmer fridge. Some sections may be cooler or warmer, which is normal.

Use an accurate thermometer to check storage temperatures. Remember to take readings quickly as the temperature will rise rapidly after removal.

Cold air escapes when the door is opened; close it immediately after adding or removing food.

If ice builds up in the fridge compartment, reduce the thermostat setting to 1. Once the ice disappears and auto-defrosting resumes, you may increase the setting if required.

The normal storage temperature for the freezer compartment is -18°C. Lower temperatures can be obtained by adjusting the thermostat towards position 5.

Note: Figures in this manual are schematic and may not correspond exactly to your refrigerator.

Defrosting: Fridge Compartment

The fridge compartment defrosts automatically. Defrost water runs to a drain tube via a collection container at the back of the appliance. Droplets may form and refreeze; do not use sharp objects to remove them. If the drain tube is blocked, clear it with a blunt plastic object. If the frost layer reaches about 7 mm, reduce the thermostat setting to restart automatic defrosting.

Defrosting: Freezer Compartment

Defrost the freezer compartment twice a year or when a frost layer of about 7 mm forms. Switch off the refrigerator at the wall socket and unplug the mains plug. Wrap food in newspaper and store in a cool place. Remove freezer drawers. Warm water containers can be placed in the freezer to speed up defrosting. Do not use sharp objects or electrical appliances for defrosting. After defrosting, sponge out water and dry the interior thoroughly. Plug in and switch on the electricity supply.

The Freezer Compartment

Deep-Freeze Information

• Freeze food rapidly to maintain quality.
• Maintain temperatures of -18°C or lower for long-term storage.
• Store commercially frozen food according to manufacturer instructions.
• Label and date packages. Do not exceed expiry dates.
• In case of power failure, do not open the freezer door. If the failure is prolonged, check food and consume or cook immediately if necessary.
• Wrap all food before storage in airtight containers or suitable packaging material to prevent dehydration, odour penetration, or degradation.
• Divide food into reasonable portions.
• Freeze cooked food in small quantities for rapid freezing.
• Transport pre-frozen food in insulated bags and transfer to the home freezer as soon as possible.
• Place fresh food to be frozen near the side walls for fast freezing.
• Do not exceed the maximum freezing capacity or freeze too much food at once.
• Do not mix already frozen food with fresh food.

Deep Freeze Packaging Information

Use tear-proof, cold-resistant, odour-resistant, acid-resistant, and airtight packaging materials suitable for deep freeze usage. Materials include cold-resistant adhesive tape, self-adhesive labels, and rubber rings.

Note: Food that has defrosted must be consumed within 24 hours. Only cooked food can be refrozen.

Do not take out frozen food with wet hands.

If the freezer door is difficult to open immediately after closing, this is due to pressure difference and will equalize after a few minutes.

Placing Foods

• Freezer compartment shelves: Various frozen foods (meat, fish, ice cream, vegetables).
• Egg holder: Eggs.
• Fridge compartment shelves: Food in pans, covered plates, and closed containers.
• Fridge compartment door shelves: Small and packaged food or drinks (milk, fruit juice), delicatessen products (cheese, butter).
• Crisper: Vegetables and fruits.

If your refrigerator is not going to be used for a long period, unplug the power cable, remove all food, clean it, and leave the door ajar.

Water Dispenser (Some models)

The water dispenser provides chilled water without opening the fridge door, saving electricity.

Using the Water Dispenser

Push the lever with your glass for water flow. Releasing the lever stops the flow. Maximum flow is achieved by fully depressing the lever. Adjust pressure to avoid overflow. Trickling water is normal.

Filling the Water Dispenser's Tank

The water tank filling reservoir is inside the door rack. Open the reservoir cover and fill with pure, clean drinking water. Close the cover.

WARNING: Do not fill the water tank with any liquid other than drinking water. Using beverages like fruit juice, carbonated drinks, or alcoholic drinks will cause malfunction and may damage the dispenser beyond repair. The warranty does not cover such usage.

Use clean and pure drinking water only. The water tank capacity is 2.0 litres; do not overfill.

Cleaning the Water Tank

• Disconnect the plug from the mains socket before cleaning.
• Do not use sharp instruments, abrasive substances, soap, household cleaner, detergent, or wax polish.
• Clean the cabinet with lukewarm water and wipe dry.
• Clean the interior with a damp cloth solution of bicarbonate of soda and water, then wipe dry.
• Ensure no water enters the temperature control box or lamp housing.
• If the refrigerator is not used for a long period, switch it off, unplug, remove food, clean, and leave the door ajar.
• Dust on the condenser at the back should be removed annually.
• Check door seals regularly for cleanliness.

WARNING: Do not damage the refrigerant circuit. Do not use electrical appliances inside food storage compartments unless recommended by the manufacturer.

Protection of Plastic Surfaces

Do not place liquid oils or oil-cooked meals in unsealed containers, as they may damage plastic surfaces. Clean and rinse affected areas immediately with warm water if oil spills occur.

Replacing the Light Bulb

1. Switch off at the wall socket and unplug the mains plug.
2. Use a flat-tipped screwdriver to remove the light diffuser cover by prying off each side.
3. Check if the bulb is loose and securely screwed in. If it works, replace the light cover.
4. If the light still fails, replace the bulb with a new 15-watt (max) screw cap (SES) bulb.
5. Dispose of the burnt-out bulb carefully.

Troubleshooting

WARNING: Repairs must be carried out by authorized persons only.

DANGER: Always disconnect the plug from the wall socket before any maintenance or cleaning.

Owner's Responsibility

The owner is responsible for:

• Damage to the exterior finish.
• Breakage of glass and other components.
• Replacement of light bulbs.
• Damage caused through improper use.
• Damage caused by moving the appliance.

Service Centres

If you have followed the instructions and still have a problem, contact the nearest Defy Service Centre. They will be able to advise you or send a qualified technician.

South African Branches:

• BLOEMFONTEIN: Unit Number 5, Monument Business Park, 50 Monument Road, Oranjesig, Bloemfontein. Bloemfontein.Service@defy.co.za
• CAPE TOWN: 5A Marconi Rd. Montague Gardens, 7441. CapeTown.Service@defy.co.za
• DURBAN: 135 Teakwood Road, Jacobs, Durban, 4052. Durban.Service@defy.co.za
• EAST LONDON: Robbie de Lange Road, Wilsonia, East London, 5201. EastLondon.Service@defy.co.za
• GAUTENG, MIDRAND: 127 15th Road, Cnr Pharmaceutical & 15th Rd, Midrand, Gauteng. Gauteng.Service@defy.co.za
• POLOKWANE: 87 Nelson Mandela Drive, Superbia 0699. Polokwane.Service@defy.co.za
• PORT ELIZABETH: 112 Patterson Road, North End, Port Elizabeth 6001. PortElizabeth.Service@defy.co.za

Sub-Saharan Africa Branches:

• ZAMBIA: SOUTHGATE INVESTMENTS LTD, Plot 1606, Sheki Sheki Road, P.O. Box 33681, Lusaka, 10101, Zambia. Tel: +260 0211 242332/3, Fax: +260 0211242933, sgiservicecentre@microlink.zm
• NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD, 10 Tienie Louw Street, Northern Industrial Area, P.O. Box 21158, Windhoek, Namibia. Tel: (061) 216162, Fax: (061) 216134, atlantic@mweb.com.na
• ZIMBABWE: TRADECOMAFRICA, Trade Com Africa, 183 Loreley Crescent, Msasa, Harare, Zimbabwe. Tel: +263 4 486165/6, Cell: +263 772469010, +263 772469011
• BOTSWANA: RAY MORGAN AGENCIES, RMA Service Centre, Plot 48, East Gate, Gaborone International Commerce Park, Kgale View, Gaborone, Botswana. Tel: +267 3903996 / 3903912, Fax: +267 3187376, service@rma.co.bw; raja@rma.co.bw
• SWAZILAND: LYNDS DISTRIBUTORS, P.O Box 716, Mbabane, Swaziland, H100. Tel: (00268) 2515 4310/8, Fax: (00268) 25184318
• MOZAMBIQUE: COOL WORLD. LDA, Rua da Resistencia No. 97B R/C, Cell: +258 844461234, coolworldlda@hotmail.com

Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED to the original purchaser. The Company warrants the appliance to be free from defect under normal domestic use for FIVE YEARS from the date of purchase, subject to the following conditions:

1. Repair or replacement of defective parts shall be at the Company's election. The Company will cover service costs within a 50 km radius of a Service Centre or Authorised Service Dealer. Beyond this radius, the purchaser is liable for standard travelling charges.
2. Vitreous enamelware, fuses, and lamps are excluded. The purchaser must exercise due care and attention in the use and maintenance of the appliance. Abuse, misuse, incorrect voltages, and commercial use will void the warranty.
3. The warranty is void if the appliance is dismantled or repaired by unauthorized persons, or if unapproved parts are used, or if the serial number is removed.
4. The Company is not responsible for damages resulting from fire, flood, civil disturbances, Act of God, insect/animal infestation, or consequential loss/damage due to failure or malfunction.
5. The Company is not responsible for transportation or other costs beyond those specified in Point 1.
6. For warranty claims in South Africa and Sub-Saharan Africa, contact the customer care line or refer to the respective branch details.
7. If no fault or defect is found upon service request, all costs incurred will be for the purchaser's account.
8. This Certificate and your invoice serve as proof of purchase for warranty purposes. Produce both for warranty claims.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.