ZTE MC801A 5G CPE Quick Start Guide

1. Preparation

SIM Card: Please obtain a standard nano-SIM card from your carrier.

[Illustration showing nano-SIM, micro-SIM, and standard SIM card types]

Device Information: Refer to the device's bottom label for default parameters. The illustration below is for reference only.

[Illustration of the device's bottom label showing default IP address and other parameters]

2. Connecting to the Internet

2.1 Wired Broadband Mode

This device supports home broadband services provided by your carrier. You can use it to connect directly to the internet.

1. Log in to the device management page.
2. Change the connection mode to Wired Broadband Mode and configure one of the device's network ports as the WAN port for connecting to the carrier's home broadband service.
3. Configure the device according to the parameters provided by your carrier.
4. Connect the carrier's home broadband service port to the device's WAN port using a network cable.
5. Connect your computer or mobile device to the internet.

2.2 Bridge Mode

This device supports Bridge Mode, which allows you to connect other routers to the internet.

1. Refer to sections 1-3 to connect this device to the internet.
2. Log in to the device management page.
3. Change the connection mode to Bridge Mode and configure one of the device's network ports as the WAN connection port as needed.
4. Connect other routers to the configured WAN connection port via network cable. Other routers will then be able to obtain an IP address from the internet and connect.

Note: In Bridge Mode, devices connected via network cable to non-WAN ports or Wi-Fi connected mobile devices cannot access the internet. They can only be used to log in to the device's management page.

2.3 Internet Wi-Fi Function

You can connect this device to another internet-connected hotspot device to share internet service.

1. Log in to the device management page.
2. Navigate to Wi-Fi Settings, and enable the Internet Wi-Fi function.
3. Add and connect to the hotspot device's Wi-Fi network.
4. Access the internet using your terminal device.

2.4 Wi-Fi (WLAN) Connection

On your mobile device, open Wi-Fi (WLAN) settings, select the device's SSID, and enter the password. After a successful connection, your mobile device can access the internet.

[Illustration showing Wi-Fi connection steps on a mobile device]

3. Indicator Lights and Ports

Indicator Lights

Ports

• WPS Button: Short press to enable WPS function. Long press for approximately 10 seconds to power off the device. [WPS button]
• External Antenna Port: Connect an external antenna. [Antenna icon]
• Network Port (RJ45): Connect a computer. In Wired Broadband Mode, can connect to carrier broadband service. [Ethernet port icon]
• Power Port: Connect the power adapter. [Power symbol]
• nano-SIM Card Slot and Reset Hole: Install nano-SIM card. [SIM card icon] Reset Hole: Long press for approximately 3 seconds to restore factory settings.

4. Warranty Information

ZTE Corporation strictly adheres to national "Three Guarantees" regulations to provide satisfactory after-sales service.

Warranty Period

• Host of wireless data terminal: One year.
• Charger: One year.
• Warranty period calculated from the invoice date.

During the warranty period, if quality issues arise, consumers can bring the wireless data terminal, its warranty certificate stamped by the dealer, and the original invoice to an authorized ZTE service center for free warranty service. The warranty certificate is applicable to wireless data terminals legally sold in mainland China by ZTE Corporation.

Three Guarantees Service (Return, Exchange, Repair)

• Within 7 days of purchase: If performance failures occur due to non-human damage, consumers can choose to return or exchange the product at the dealer.
• Within 15 days of purchase: If performance failures occur due to non-human damage, consumers can choose to exchange or receive free repair service at a local authorized ZTE service center.
• Within 12 months of purchase: If performance failures occur due to non-human damage, consumers can receive free repair service at a local authorized ZTE service center.

Warranty Limitations

Warranty service is limited to non-human damage faults caused by product quality issues within the valid warranty period under normal use. The following situations will void the warranty qualification for the wireless data terminal and its accessories:

• Unauthorized disassembly or repair by the consumer without ZTE Corporation's permission.
• Use of non-ZTE certified or inappropriate accessories.
• Damage caused by consumer's failure to follow instructions, improper use, or liquid ingress into the host.
• Damage caused by incorrect testing, maintenance, debugging, or other improper use by the consumer.
• Damage caused by transportation, drops, crushing, or other force majeure events (e.g., earthquakes, typhoons, floods, tsunamis).
• Lack of "Three Guarantees" certificate and valid purchase invoice.
• Exceeding the "Three Guarantees" period.
• The "Three Guarantees" certificate does not match the product model or has been altered.
• Other circumstances not covered by warranty as stipulated by law.

After-Sales Service Hotline: +86-755-26779999; 400-880-9999

For manuals, software updates, and other self-service support, please visit the official ZTE mobile website: www.ztedevices.com.

ZTE Corporation reserves the right of final interpretation within the maximum extent permitted by law.

5. Simple Troubleshooting

5.1 Network Issues

5.2 Other Issues

Get More Help

Obtain more support through the following methods:

• Email: mobile@zte.com.cn
• Visit: www.ztedevices.com

6. Safety Precautions

6.1 Safety Information

• Electromagnetic interference may occur between electronic devices. Place your device away from TVs, radios, and other electronic equipment.
• Maintain a distance of at least 20 cm between the device and your body.
• The device may affect the normal operation of medical devices (e.g., hearing aids, cochlear implants, pacemakers). Consult your doctor or medical device manufacturer before using the device.
• Do not use the device in locations with flammable and explosive hazards, such as gas stations or chemical plants.
• Use original or company-approved accessories. Using unapproved accessories may affect device performance or damage the device.
• Do not attempt to disassemble the device.
• Place the device in a well-ventilated area. Do not wrap or cover the device to avoid overheating and malfunction.
• Do not expose your device to strong sunlight.
• Keep the device out of reach of children.
• Use the device indoors only.
• Clean the device with an anti-static soft cloth. Do not use chemical or corrosive cleaning agents. Turn off the device power before cleaning.
• Recommended operating environment temperature: -20°C to +55°C. Storage temperature: -40°C to +70°C. Humidity: 5% to 95%.
• Avoid using the device during thunderstorms. Unplug the device's power from the wall socket.

[Illustration of the environmental use period symbol. Some replaceable components, like battery modules, may have different eco-friendly use periods indicated on them. This period applies only when the product operates under the conditions specified in the product manual.]

7. Legal Statements and Disclaimers

7.1 Legal Statement

Copyright © ZTE Corporation 2020. All rights reserved.

This material is copyrighted by ZTE Corporation. Without written permission from the copyright holder, no unit or individual may excerpt, copy, or translate any part or all of this guide in any form. It may not be distributed commercially or used for any commercial or profit-making purposes in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise).

7.2 Trademark Statement

and are registered trademarks of ZTE Corporation. All other trademarks or registered trademarks mentioned in this guide belong to their respective owners.

7.3 Note

All pictures, statements, and text information in this guide are for reference only. Please refer to the actual product. ZTE Corporation reserves the right to update content without prior notice. Updates will be included in new versions of the guide. ZTE Corporation reserves the final right of interpretation.

Version Number: R 1.0 | Release Date: 2020.03

Caution: Do not remove the nano-SIM card while the device is powered on. Static electricity may damage the card or cause data loss.

7.4 Disclaimer

• ZTE Corporation shall not be liable for losses caused by natural disasters (e.g., earthquakes, floods) or any actions and accidents beyond our control (including intentional or accidental misuse by users under these unexpected or abnormal circumstances).
• In no event shall ZTE Corporation be liable for any losses arising from the use of this product (including losses resulting from use according to the manual), such as loss of company profits, loss of reputation, business interruption, or loss/alteration of stored data, and any special, incidental, consequential, or indirect losses.
• ZTE Corporation shall not be liable for losses caused by the improper use of communication hardware or software not designated by ZTE Corporation.
• ZTE Corporation provides no warranty or technical support in any form for information, data, documents, or other products and services obtained through the use of this product, and assumes no liability for the user's use of such information, data, documents, or other products and services.
• ZTE Corporation assumes no warranty or technical support responsibility for third-party software used through this product.
• The content of this manual is provided "as is". Unless otherwise stipulated by applicable law, ZTE Corporation makes no warranties of any kind, express or implied, regarding the accuracy, reliability, or content of this document.

7.5 Liability Limitation

• To the extent permitted by applicable law, this limited warranty supersedes any other ZTE Corporation warranties and liabilities, including but not limited to:
• Any implied conditions, warranties, or other terms regarding satisfactory quality or fitness for purpose;
• For data loss or damage or destruction, loss of profits, loss of contracts, or any indirect, consequential, or special damages or losses.
• Any liability and obligations beyond those expressly stated in this limited warranty, assumed by customer service points or other parties. ZTE Corporation shall not be liable for the above matters.
• This limited warranty is your sole remedy for product defects and ZTE Corporation's entire liability for defects. However, this limited warranty does not exclude or restrict the following rights:
• Statutory rights you are entitled to under applicable law;
• Any rights you have against the seller of the product.

8. Product Hazardous Substance Content Statement

This table is prepared according to SJ/T 11364.

○: Indicates that the content of the hazardous substance in all homogeneous materials of this component does not exceed the limit requirements specified in the GB/T 26572 standard.

×: Indicates that the content of the hazardous substance in at least one homogeneous material of this component exceeds the limit requirements specified in the GB/T 26572 standard.

Notes:

• This table shows that the product of this model supplied by ZTE Corporation may contain these substances, but this information may be updated with technological development.
• The reason for the "×" mark in this table is that there are no alternative technologies and components available at this stage that comply with the national "Management Methods for the Restriction of Hazardous Substances in Electrical and Electronic Products" regulations.
• ZTE Corporation reserves the right of interpretation for the component definitions in this table.

9. ZTE Wireless Data Terminal Three Guarantees Certificate

[Sections for warranty certificate details: Receipt Copy, Seller's Stub Copy, User's Stub Copy. These sections include fields for Product Information (Model, Serial Number, Origin, Charger Model, Serial Number), User Information (Name, Address, Phone, Postal Code), and Sales Information (Seller Unit, Sales Address, Phone, Postal Code, Purchase Date, Certificate Number). They also contain notes regarding the validity of the certificate upon dealer's stamp and the importance of keeping repair records.]