Globe Electric Smart Bulb Quick Start Guide
Model: 35471
Welcome!
Thank you for choosing Globe Electric smart products.
Get Started
Follow these steps to set up your smart bulb using the Globe Suite™ app.
- Download the App: Get the Globe Suite™ app from the App Store or Google Play on your mobile device.
- Launch the App: Open the Globe Suite™ app.
- Register or Login:
- To register, enter your mobile phone number or email address. Create a password, then log in to the app.
- OR, if you already have an account, log in directly.
[Visual Description: A smartphone screen displays the Globe Suite app interface with "Register" and "Login" buttons.]
Verify Your Network
Ensure your Wi-Fi network is ready for your smart device.
- Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel. Most smart devices require this band.
- Consult your router documentation for detailed instructions on how to change wireless settings if needed.
- Once your devices have been successfully paired, you can switch back to mixed mode or use a cellular data network to control your smart products.
[Visual Description: An illustration of a Wi-Fi router with signal waves.]
Add a Device
Connect your smart bulb to the app.
Standard Connection
- Insert your Smart Bulb.
- Select the [+] symbol (add icon) on the top right-hand corner of the app's main screen.
- Select "Smart Bulb" (or your specific product type) and follow the instructions within the app.
AP Mode Connection (if standard fails)
If the connection fails, try using AP mode.
- On the "Add a device" page, select AP mode (often found via the [+] symbol or a menu option).
- Follow the instructions within the app to connect to the device's temporary Wi-Fi hotspot.
You're good to go!
[Visual Description: A smartphone screen shows the process of adding a device, highlighting a [+] button and icons representing different smart devices like bulbs and plugs.]
Setup Voice Assistance
Integrate your smart bulb with popular voice assistants.
- Instructions are available within the Globe Suite™ app: Navigate to "Profile", then select "Integration". Choose your preferred voice assistant (e.g., Hey Google, Amazon Alexa) and follow the on-screen instructions.
[Visual Description: Logos for "Hey Google" and "Amazon Alexa" are displayed.]
Did You Know?
Understanding Wi-Fi Bands:
Most modern routers are dual-band, meaning they support both 2.4 GHz and 5 GHz channels. Your smart device typically requires the 2.4 GHz band for initial setup and stable connection.
Common Wireless Options:
- Mixed: The router broadcasts both 2.4 GHz and 5 GHz simultaneously under the same SSID (network name). The device will choose which to connect to based on multiple variables (congestion, distance to router, etc.).
- 2.4 GHz: Broadcasts only on the 2.4 GHz channel.
- 5 GHz: Broadcasts only on the 5 GHz channel.
- Dual 2.4 and 5 GHz using Separate SSIDs: The router broadcasts both channels with distinct network names. You manually decide which frequency to connect to.
Support & Questions
Need help or have questions?
- Visit our support website: www.globe-electric.com/smart
- Email us: smartsupport@globe-electric.com
- Check the FAQ within the Globe Suite™ app for quick answers.
- Watch our tutorials on YouTube: [▶️ Watch on YouTube]
[Visual Description: A QR code labeled "scan me" was present in the original document, which would typically link to support resources or the app. Another icon indicated checking out YouTube.]
Globe Electric Company
Document Reference: 35471_QSG 06-074-20
