Doro 1370 Quick Start Guide

For the full user manual, useful links, and more information, please visit www.doro.com/support/ or contact our Helpline.

1. GET STARTED

SIM card, memory card and battery

Remove the battery cover: Be careful not to damage your fingernails when removing the battery cover. Do not bend or twist it excessively.

Replace the battery cover: Insert the battery by sliding it into the compartment with contacts facing downwards to the right. Replace the battery cover.

Insert the SIM card (required): Remove the battery if installed. Locate the SIM card holder and gently slide the card in. This device accepts micro SIM or 3FF SIM card.

Insert the SD card (optional): Locate the SD card holder and gently slide the card in. The device works with or without an SD card. Compatible card types: microSD, microSDHC.

Charge the phone

CAUTION: Only use approved batteries, chargers, and accessories. Connecting other accessories may be dangerous and invalidate the phone’s type approval and guarantee.

When the battery is running low, the low battery indicator ? is displayed and a warning signal is heard.

Connect the mains adapter to the wall socket and to the charging socket ?.

Tip: It is recommended to remove the protective plastic film from the display to enhance visibility.

2. GET TO KNOW YOUR PHONE

Phone Overview

The phone has the following numbered parts:

• 1. Charging socket
• 2. Earpiece
• 3. Left selection button
• 4. Call button
• 5. Top 10 shortcut
• 6. Voicemail indicator
• 7. Torch shortcut
• 8. Microphone
• 9. International prefix/symbols key
• 10. Headset socket
• 11. Scroll buttons
• 12. Right selection button
• 13. End call / Power on/off button
• 14. Message shortcut
• 15. Camera shortcut
• 16. Silent / Input method button
• 17. Charging connectors for charging stand
• 18. Camera lens
• 19. Torch/Camera flash
• 20. Assistance button
• 21. Loudspeaker

Turn the phone on and off

1. Press and hold the red button ? on the phone to turn it on/off. Confirm with 'Yes' to power off.
2. If the SIM card is valid but protected with a PIN code, 'PIN' is displayed. Enter the PIN code and press OK. Delete with Clear.

Note: If PIN and PUK codes were not provided with your SIM card, contact your service provider.

Attempts: Shows the number of PIN attempts left. When no more attempts remain, 'PIN blocked' is displayed. The SIM card must be unlocked with the PUK code.

1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
3. Re-enter the new PIN code and confirm with OK.

Start-up wizard

When starting the telephone for the first time, you can use the start-up wizard to set basic settings. You can run it later if desired.

Step-by-step instructions

The arrow (>) indicates the next action in step-by-step instructions. To confirm an action, press OK. To select an item, scroll or highlight it using ⬆️⬇️ and then press OK.

Enter text

• Press a numerical key repeatedly until the desired character is shown. Wait a few seconds before entering the next character.
• Press * for a list of special characters. Select the desired character with ⬆️⬇️ and press OK to enter it.
• Use +/- or ⬆️⬇️ to move the cursor within the text.
• Press # to cycle through upper case, lower case, and numerals.
• Press and hold # to change the writing language.

Call from the phonebook

1. Press 'Name' to open the phonebook.
2. Use ⬆️⬇️ to scroll through the phonebook, or quick search by pressing the key corresponding to the first letter of the name.
3. Press 'Options' > 'Call', alternatively, press ? to dial the selected entry, or press 'Back' to return to standby.

Receive a call

1. Press ▶️ to answer, or press 'Silent' to switch off the ring signal and then 'Reject' to reject the call (busy signal). Alternately, press ❌ to reject the call directly.
2. Press ? to end the call.

Volume control

Use ⬆️⬇️ to adjust the sound volume during a call. The volume level is indicated on the display.

Silent mode

Silent mode disables keypad tone, message tone, and ring tone, while vibration, tasks, and alarms remain unchanged.

Press and hold # to activate and deactivate silent mode.

Call options

During a call, the soft keys (( )) provide access to additional functions.

Speed dial

Use keys 0 and 2–9 for speed dial from standby. Press and hold the corresponding button to dial.

Add speed dial numbers

1. Press Menu > Settings > Phonebook > Speed dial.
2. Select '0' > 'Add' and select an entry from the phonebook.
3. Press OK to confirm.
4. Repeat to add speed dial entries for buttons 2–9.

SOS calls

As long as the phone is switched on, it is always possible to place an SOS call by entering the main local emergency number for your present location followed by ?.

Call log

Received, missed, and dialled calls are saved in a combined call log. Up to 20 calls of each type can be stored. For multiple calls to the same number, only the most recent call is saved.

1. Press the Call Log button.
2. Use ⬆️⬇️ to scroll through the call log.

= Received call

= Dialled call

= Missed call

1. Press ? to dial, or select 'Options'.

ICE (In Case of Emergency)

In the event of a trauma, having this information available early can increase chances of survival. Add ICE contacts to improve your safety. First responders can access additional information such as medication and next of kin from your phone.

Press Menu > Phonebook > ICE.

1. Use ⬆️⬇️ to scroll the list of entries.
2. Press 'Edit' to add or edit information in each entry. Delete with 'Clear'.
3. Press 'Save' when done.

Assistance Button

The assistance button allows easy access to contact predefined help numbers. Ensure the assistance function is activated and recipients are entered in the full manual.

Make an assistance call

1. When help is needed, press and hold the assistance button for 3 seconds, or press it twice within 1 second.
2. The assistance call begins after a 5-second delay. You can prevent a false alarm by pressing ❌ during this time.
3. An assistance text message (SMS) is sent to all recipients. The first recipient is dialled. If the call is not answered within 25 seconds, the next number is dialled. Dialling repeats 3 times or until the call is answered, or until ❌ is pressed.

CAUTION: When an assistance call is activated, the phone is pre-set to handsfree mode. Do not hold the device near your ear when handsfree mode is in use, as the volume may be extremely loud.

Settings: Press Menu > Settings > Assistance.

6. MESSAGES

Create and send text messages (SMS)

1. Press the Message shortcut button ✉️, or press Menu > Messages > Create new > SMS.
2. Write your message (see 'Enter text'), then press 'To'.
3. Select a recipient from the Phonebook. Alternatively, select 'Enter number' to add a recipient manually and press 'Done'.
4. Select 'Add' to add more recipients. You can modify recipients by selecting one and pressing 'Options' > 'Edit'/'Delete'/'Delete all'.
5. When done, press 'Send'.

Create and send picture messages (MMS)

Both you and the recipient must have subscriptions that support picture messages. Settings are usually supplied by your service provider.

1. Press the Message shortcut button ✉️, or press Menu > Messages > Create new > MMS.
2. Write your message (see 'Enter text').
3. Press 'Options' > 'Add picture':
   • 'My pictures' to select a file.
   • 'Take picture' to use the camera.

Note: For best picture quality, send only one picture per message. You can also add sound, video, and preview MMS using the 'Options' menu.

1. Press 'Options' > 'Add subject' and enter your subject, then press 'Done'.
2. Press 'Options' > 'To' and select a recipient from the Phonebook. Alternatively, select 'Enter number' to add a recipient manually and press 'Done'.
3. Press 'Add' to add more recipients.
4. Press 'Send' to send.

Settings: Press Menu > Settings > Messages.

7. CAMERA (TAKE PHOTOS)

1. Press the Camera shortcut button ?, or press Menu > Camera.
2. Press the Shutter button to take the photo.
3. Press 'Options' or 'Back' to take a new photo (if no selection is made, the picture is saved).

Settings: Press Menu > Settings > Camera.

8. BLUETOOTH®

You can connect wirelessly to other Bluetooth® compatible devices such as headsets or other phones.

Important! Deactivate Bluetooth or Visibility when not in use. Do not pair with an unknown device.

Activate Bluetooth®

1. Press Menu > Settings > Bluetooth > Activation > On.
2. Press OK to confirm.

Search device

1. Press Menu > Settings > Bluetooth > Search device.
2. Select a device from the list and press 'Bond' to connect. If Bluetooth® is not enabled, press 'Yes' to activate.
3. Press OK to confirm.

9. SOUND & DISPLAY

Tone setup

1. Press Menu > Settings > Sound > Tone setup > Ringtone.
2. Use ⬆️⬇️ to select a melody; it will play.
3. Press OK to confirm or 'Back' to discard changes.

Text size

You can customise the text size for menus and messages.

1. Press Menu > Settings > Display > Text size:
2. Select 'Normal' or 'Large'.
3. Press OK to confirm.

Brightness

You can customise the brightness settings. A higher value provides better contrast.

1. Press Menu > Settings > Display > Brightness:
2. Select 'Level 1-3'.
3. Press OK to confirm.

10. ADDITIONAL FUNCTIONS

Alarm

1. Press Menu > Alarm > On.
2. Enter the alarm time using the keypad and press OK to confirm.
• Select 'Single' for a single occurrence.
• Select 'Repeated' for a repeated alarm. Scroll through the days and press 'On' or 'Off' to enable/disable the alarm for each day.
3. When done, press 'Save'.
4. When the alarm sounds, press 'Stop' to turn it off or 'Snooze' to repeat it after 9 minutes.

Note! The alarm will work even when the phone is switched off. Do not power on if wireless phone use is prohibited or may cause interference or danger.

Reset settings

1. Press Menu > Settings > Security.
2. Select 'Reset settings' to reset the phone settings to default.
3. Enter the phone code and press OK to reset.

Tip: The default phone code is 1234.

Reset all

1. Press Menu > Settings > Security.
2. Select 'Reset all' to delete phone settings and content such as contacts, number lists, and messages (SIM memory is not affected).
3. Enter the phone code and press OK to reset.

Tip: The default phone code is 1234.

11. TROUBLESHOOTING

Phone cannot be switched on

• Battery charge low: Connect the power adapter and charge the battery.
• Battery incorrectly installed: Check the battery installation.

Failure to charge the battery

• Battery or charger damaged: Check the battery and charger.
• Battery recharged in temperatures < 0°C or > 40°C: Improve the charging environment.
• Charger incorrectly connected: Check charger connections to the phone and power socket.

PIN code not accepted

• Wrong PIN code entered too many times: Enter the PUK code to change the PIN code, or contact the service provider.

SIM card error

• SIM card damaged: Check the SIM card condition. Contact the service provider if damaged.
• SIM card incorrectly installed: Remove and reinstall the SIM card.
• SIM card dirty or damp: Wipe the contact surfaces of the SIM card with a clean cloth.

Failure to connect to network

• SIM card invalid: Contact the service provider.
• No coverage of GSM service: Contact the service provider.

Failure to add a contact

• Phonebook memory full: Delete contacts to free up memory.

Failure to set a function

• Function not supported or subscribed from network: Contact the service provider.

12. SAFETY INSTRUCTIONS

WARNING: The unit and accessories may contain small parts. Keep out of reach of small children.

The mains adapter is the disconnect device between the product and mains power. The mains socket outlet must be close to the equipment and easily accessible.

Network services and costs

Your device is approved for use on GSM 900/1800/1900 MHz networks. A subscription with a service provider is required. Using network services may incur costs. Some product features require network support and may need separate subscriptions.

Operating environment

Follow applicable rules and laws. Always turn off the unit when its use is prohibited or can cause interference or hazards. Use the unit only in its normal user position.

Parts of the unit are magnetic and can attract metal objects. Do not keep credit cards or other magnetic media near the unit, as stored information may be erased.

Medical units

Radio signals from mobile phones can interfere with insufficiently protected medical equipment. Consult a doctor or the equipment manufacturer regarding protection against external radio signals. Comply with notices in healthcare facilities instructing you to turn off the unit.

Implanted medical devices

To avoid potential interference, manufacturers recommend a minimum separation of 15 cm between a wireless device and the medical device. Persons with such devices should:

• Always keep the wireless device more than 15 cm from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.

If you suspect interference, turn the phone off immediately. Consult your healthcare provider if you have questions about using your wireless device with an implanted medical device.

Areas with explosion risk

Always turn off the unit in areas with a risk of explosion. Follow all signs and instructions. Sparks in areas like petrol stations or where fuel is stored can cause explosion or fire.

Follow restrictions for radio equipment use near fuel storage, chemical factories, and blasting sites. This also applies to below decks on ships, transport/storage of chemicals, vehicles using liquid fuel, and areas with airborne chemicals or particles.

Li-ion battery

WARNING: This product contains a Li-ion battery. Risk of fire and burns if handled improperly. Danger of explosion if battery is incorrectly replaced. Do not disassemble, crush, puncture, short external contacts, expose to temperatures above 60°C (140°F), or dispose of in fire or water. Recycle or dispose of used batteries according to local regulations.

Protect your hearing

WARNING: Excessive exposure to loud sounds can cause hearing damage. Loud sounds while driving may distract you and cause accidents. Listen at a moderate level and do not hold the device near your ear when the loudspeaker is in use.

Emergency calls

Important! Mobile phones rely on radio signals and network functions, so connection cannot be guaranteed in all circumstances. Never rely solely on a mobile phone for critical calls like medical emergencies.

Vehicles

Radio signals can affect electronic systems in motor vehicles (e.g., fuel injection, ABS, cruise control, airbags) if incorrectly installed or inadequately protected. Contact the manufacturer for details.

Do not keep or transport flammable liquids, gases, or explosives with the unit or accessories.

For vehicles with airbags: Airbags deploy with considerable force. Do not place objects, including radio equipment, in the airbag deployment area. Incorrect installation of mobile phone equipment can cause serious injury if the airbag deploys.

It is prohibited to use the unit in flight. Turn off the unit before boarding an airplane. Using wireless units on a plane can pose risks to air safety and interfere with telecommunications, and may be illegal.

13. CARE AND MAINTENANCE

Your unit is a technically advanced product and should be treated with care. Negligence may void the warranty.

• Protect from moisture: Liquids can corrode electronic circuits. If the unit gets wet, remove the battery and allow it to dry completely before replacing it.
• Avoid dusty/dirty environments: Moving parts and electronic components can be damaged.
• Avoid warm places: High temperatures can reduce lifespan, damage batteries, and melt plastics.
• Avoid cold places: Condensation can form when the unit warms up, potentially damaging circuits.
• Do not attempt to open the unit except as indicated.
• Do not drop or shake the unit: Rough treatment can break circuits and mechanics.
• Do not use strong chemicals to clean the unit.

These tips apply to the unit, battery, mains adapter, and accessories. For service, contact the place of purchase with your receipt or invoice.

14. WARRANTY

This product is guaranteed for 24 months from the date of purchase. Contact the place of purchase for service or support. Proof of purchase is required.

This guarantee does not apply to faults caused by accident, liquid ingress, negligence, abnormal usage, non-maintenance, or circumstances beyond the user's control. It also does not apply to faults caused by thunderstorms or voltage fluctuations. Disconnect the charger during thunderstorms as a precaution.

Batteries are consumables and are not included in the guarantee. The guarantee does not apply if non-DORO original batteries are used.

15. COPYRIGHT AND OTHER NOTICES

© 2018 Doro AB. All rights reserved.

Bluetooth® is a registered trademark of Bluetooth SIG, inc. eZiType™ is a trademark of Zi Corporation. vCard is a trademark of the Internet Mail Consortium. microSD is a trademark of SD Card Association.

The contents of this document are provided “as is”. Doro reserves the right to revise this document or withdraw it at any time without prior notice.

Other product and company names mentioned herein may be the trademarks of their respective owners. Doro is not responsible for the functionality, content, or end-user support of third-party apps.

Content copyright: Unauthorized copying of copyrighted materials is contrary to copyright laws. This device is intended solely for copying non-copyrighted materials, materials you own the copyright for, or materials you are authorized to copy. If uncertain about your rights, contact your legal advisor.

16. TECHNICAL DATA

Specifications

• Network bands (MHz): 2G GSM 900 [33], 1800 [30], 1900 [30]
• Bluetooth (MHz): 3.0 (2402 - 2480) [6.5]
• Dimensions: 100 mm x 53 mm x 18 mm
• Weight: 94 g (including battery)
• Battery: 3.7V/1000 mAh Li-ion battery
• Operating ambient temperature: Min: 0°C (32°F) Max: 40°C (104°F)
• Charging ambient temperature: Min: 0°C (32°F) Max: 40°C (104°F)
• Storage temperature: Min: -20°C (-4°F) Max: 60°C (140°F)

Hearing aid

This device should work with most hearing aid equipment, but full compatibility cannot be promised.

Specific Absorption Rate (SAR)

This device meets applicable international safety requirements for exposure to radio waves. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate (SAR). The SAR limit for mobile devices is 2 W/kg averaged over 10 grams of tissue, with a substantial safety margin.

Tests for SAR are conducted using standard operating positions. The highest SAR values under ICNIRP guidelines for this model are:

• Head SAR: 0.392 W/kg
• Body SAR: 1.479 W/kg

During normal use, SAR values are usually well below stated values due to automatic power reduction. This device meets RF exposure guidelines when used against the head or positioned at least 0.5 cm away from the body. Use of a carry case or belt clip should not contain metal and should maintain the separation distance.

The World Health Organization (WHO) states that current scientific information does not indicate a need for special precautions. To reduce exposure, reduce usage or use a hands-free accessory.

Correct disposal of this product (Waste Electrical & Electronic Equipment)

This marking indicates that the product and its electronic accessories should not be disposed of with household waste. Separate these items and recycle them responsibly to promote sustainable reuse of material resources. Contact your retailer or local government office for details on environmentally safe recycling. Business users should check purchase contract terms. This product is RoHS compliant.

Correct disposal of batteries in this product

The marking on the battery, manual, or packaging indicates that the battery should not be disposed of with household waste. Chemical symbols Hg, Cd, or Pb indicate levels above reference limits in EC Directive 2006/66, which can harm health or the environment if not properly disposed of. Separate batteries and recycle them through your local, free battery return system.

EU Declaration of Conformity

Doro declares that the radio equipment type DFB-0210 (Doro 1370) complies with Directives 2014/53/EU and 2011/65/EU. The full text of the EU declaration of conformity is available at www.doro.com/dofc.

Model: DFB-0210 Doro 1370 (1011,1021)

QSG English Version: 1.0