Sun Joe 24V-PP350-CT Cordless Pressure Washer - User Manual

IMPORTANT! Safety Instructions

All users must read these instructions before using the tool.

WARNING! Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

DANGER! Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

General Safety

WARNING! This tool is not intended for use by children or by persons whose physical, sensory or mental capabilities prevent them from using the tool safely, unless they are supervised by a responsible person to ensure they do not play with the tool. Children must be supervised to ensure they do not play with the tool.

Before starting your tool, inspect it carefully for any defects. If a defect is found, do not operate the tool. Contact an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).

WARNING! When using the pressure washer, basic safety precautions must always be followed to reduce the risk of fire, electric shock, or personal injury. These include:

• Know your tool – Know how to stop the tool and release pressure quickly. Be familiar with the controls.
• Keep bystanders at a distance – All visitors and pets should be kept away from the work area.
• Use the right tool – Do not use this tool for any job except that for which it is intended.
• Dress properly – Do not wear loose clothing or jewelry. They can be caught by moving parts. For outdoor work, protective rubber gloves and anti-slip footwear are recommended.
• CAUTION! Be very careful to avoid slipping or falling. Wear protective footwear to protect your feet and provide a better grip on slippery surfaces.
• Stay alert – Watch what you are doing. Use common sense. Do not use this pressure washer if you are tired or have consumed alcohol or drugs.
• Do not overreach – Keep proper footing and balance at all times to avoid losing balance.
• Prevent accidental starting – Do not carry an electric tool with your finger on the switch. Ensure the switch is OFF before plugging in the battery.
• Remove the battery – Remove the battery from the pressure washer when not in use, before servicing, when changing accessories, or performing any other maintenance.
• Wear safety glasses – Also wear protective footwear, snug-fitting clothing, protective gloves, ear protectors, and head protection.
• Check water temperature – This pressure washer is not intended to pump hot water. To avoid significantly reducing the pump's lifespan, NEVER connect the pressure washer to a hot water supply.
• Store the tool indoors – NEVER store the pressure washer outdoors or in a location where it could freeze. The pump could be severely damaged.

WARNING! Do not use the tool without reading the instructions in this manual.

WARNING! This tool was designed to be used with cleaning agents recommended by the manufacturer. Using other cleaning agents or chemicals may compromise the safety of the tool.

Electrical Safety

WARNING! Read all safety warnings and instructions. Failure to follow the safety warnings and instructions could result in electric shock, fire, and/or serious injury.

1. Prevent accidental starting. Before inserting the battery pack, picking up or carrying the tool, ensure the switch is in the OFF position. Carrying the tool with your finger on the switch or energizing the switch while it is on invites accidents.
2. Remove the battery pack from the tool before making any adjustments, changing accessories, or storing the tool. These preventive safety measures reduce the risk of starting the tool accidentally.
3. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
4. Use the battery charger only with the specifically indicated battery pack type. Using any other battery pack may present a risk of injury and fire.
5. When the battery pack is not in use, keep it away from other metallic objects, such as paper clips, coins, keys, nails, screws, or other small metallic objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
6. If the battery pack is not suitable, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, rinse thoroughly with water. If liquid contacts eyes, seek medical attention. Liquid ejected from the battery may cause irritation or burns.
7. Do not use a damaged or modified battery pack or charger. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
8. Do not expose the battery pack or charger to fire or excessive temperature. Exposure to fire or a temperature above 130°C may cause an explosion.
9. Follow all battery pack charging instructions and do not charge the battery pack or tool outside the temperature range specified in the instructions. Charging improperly or at temperatures outside the specified range may damage the battery and increase the risk of fire.

Safety Precautions Concerning the Battery and Charger

NOTE: This product includes only the tool. The battery and charger are not included. They must be purchased separately.

The 24V-PP350-CT model is compatible with the iON+ 24V system batteries and chargers. For more information, see page 16.

We have spent a great deal of time designing each battery pack to ensure you have batteries that are safe, robust, and have high energy density. The battery cells are equipped with a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristics are recorded. This data is then used exclusively to assemble the best possible battery packs.

Despite all these precautions, always exercise caution when handling the battery. To use the battery safely, the following points must always be observed. Safe use can only be guaranteed if the cells are intact. Improper handling of a battery pack can damage the cells.

IMPORTANT! Analyses confirm that misuse of high-performance batteries and poor maintenance are the main causes of personal and/or material damage.

WARNING! Use only approved replacement batteries. Other types of batteries may damage the power tool and prevent it from functioning properly, which could lead to serious personal injury.

WARNING! Do not use a damaged or modified battery pack or charger. Damaged or modified batteries may exhibit unpredictable behavior and cause fire or explosion or pose a risk of injury.

Do not modify the charger or battery pack or attempt to repair them, except as specified in their use or maintenance instructions.

Have your battery pack repaired or serviced by a qualified repair person using only identical replacement parts. This is the only way to preserve the safety of the battery pack.

CAUTION! To reduce the risk of injury, charge the iON+ 24V lithium-ion battery pack only with the iON+ 24V lithium-ion charger specifically designed for it. Other types of chargers present risks of fire and personal and material damage. Do not connect the battery pack to the mains or a car cigarette lighter. The battery pack would be permanently and irremediably damaged.

• Avoid hazardous environments: Do not charge the battery pack in rain, snow, or damp locations. Do not use the battery pack or charger when the atmosphere is explosive (gas fumes, dust, or flammable materials), as sparks may occur when inserting or removing the battery pack, which could cause a fire.
• Charge in a well-ventilated area: Do not block the charger's ventilation openings. Ensure the immediate vicinity of the charger is well-ventilated. Prohibit smoking and do not allow open flames near a charging battery pack. Dispersed gas in the atmosphere can explode.

NOTE: The safe temperature range for the battery is between 5°C and 40.5°C. Do not charge the battery outdoors when it is freezing; charge it at room temperature.

• Take care of the charger cord: When unplugging the charger, pull the plug from the outlet, not the cord, to avoid damaging the electrical plug and cord. Never pull the charger by the cord or yank the cord to remove it from the outlet. Keep the cord away from heat, oil, and sharp edges. During charger use, ensure that no one walks on the cord, trips over it, or that it can be damaged or subjected to tension or pressure. Do not use the charger if its plug or cord is damaged. Replace any damaged charger immediately.
• Do not use an extension cord unless absolutely necessary: Using an improperly sized, damaged, or poorly connected extension cord presents a risk of fire and electric shock. If an extension cord must be used, plug the charger into a 16-gauge or larger extension cord, with the female plug matching the male plug on the charger. Ensure the extension cord is in good condition.

Recommended Accessories

• Use only recommended accessories: Using an accessory not recommended or sold by the battery pack or charger manufacturer may cause fire, electric shock, or injury.
• Unplug any unused charger: Ensure the battery pack is removed from an unplugged charger.

WARNING! To reduce the risk of electric shock, always unplug the charger before cleaning or performing maintenance. Do not allow water to flow into the charger. To reduce the risk of electric shock, use a Ground Fault Circuit Interrupter (GFCI).

• Do not burn or incinerate the battery pack: It may explode and cause personal or material damage. Toxic fumes and particles are released from a burning battery pack.
• Do not crush, drop, or damage the battery pack: Do not use the battery pack or charger if it has received a sharp blow, been dropped, crushed, or otherwise damaged (i.e., pierced by a nail, struck by a hammer, stepped on, etc.).
• Do not disassemble: Improper reassembly may present a significant risk of electric shock, fire, or exposure to battery chemicals. If the battery or charger is damaged, please contact an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563) for assistance.
• Battery chemicals can cause severe burns: Never allow a damaged battery pack to come into contact with skin, eyes, or mouth. If a damaged battery leaks chemicals, use rubber or neoprene gloves to dispose of them safely. If skin comes into contact with battery fluids, wash the affected area with soap and water and rinse with vinegar. If battery chemicals get into your eyes, rinse immediately with plenty of water for 20 minutes and consult a doctor. Remove contaminated clothing and discard it.
• Do not short-circuit: A short circuit will occur if a metal object connects the positive and negative terminals of a battery pack. Do not place any battery pack near anything that can cause a short circuit, such as a paper clip, coin, key, screw, nail, or other metal object. A short-circuited battery pack presents a risk of fire and can cause severe injury.
• Store the battery pack and its charger in a cool, dry place: Do not store them in a place where the temperature may be higher than 40.5°C, such as directly in sunlight, inside a vehicle, or in a metal shed during the summer.

Battery Information

1. For optimal battery performance, avoid waiting until it is almost discharged and charge it frequently.
2. Store the battery pack in a cool place, ideally at 25°C, and charge it to at least 40%.
3. Lithium-ion batteries naturally wear out over time. The battery pack should be replaced at the latest when its capacity drops to 80% of its original capacity when new. Weakened cells in a worn-out battery pack can no longer produce the high current required for your pressure washer to operate normally, and thus pose a safety risk.
4. Do not dispose of the battery pack in an open fire, as it may explode.
5. Do not set the battery pack on fire or expose it to a flame.
6. Never completely discharge the battery pack. The cells of a completely discharged battery will be damaged. Prolonged storage and non-use of a partially discharged battery are the most common causes of complete discharge. Stop your work as soon as you notice the battery power dropping or the electronic protection system triggering. Store the battery pack only when it is fully charged.
7. Protect the battery and tool from overcharging. Overcharging will quickly lead to overheating and damage the cells inside the battery housing, even if this overheating is not visible from the outside.
8. Avoid damaging the battery and subjecting it to shocks. Immediately replace any battery that has been dropped from a height of more than one meter or has been subjected to strong impacts, even if the battery pack housing does not appear damaged. The cells inside the battery may have been severely damaged. In this case, please read the waste disposal information regarding batteries.
9. If the battery pack suffers from overcharging or overheating, the integrated protection circuit breaker cuts off the tool's motor for safety reasons.

IMPORTANT! Do not press the on/off trigger if the protection circuit breaker has been activated. This could damage the battery pack.

10. Use only original battery packs. Using other battery packs presents a risk of fire and could cause injury or explosion.

Charger Information and Charging Process

1. Please check the data marked on the battery charger's nameplate. Ensure you connect the battery charger to a power source corresponding to the voltage indicated on the nameplate. Never connect it to a different mains voltage.
2. Protect the battery charger and its cord from damage. Keep the charger and its cord away from heat, oil, and sharp objects. Have damaged cords repaired without delay by a qualified technician at an authorized Snow Joe® + Sun Joe® dealer or call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).
3. Electrical plugs must match the outlet. Do not make any modifications to the plug. Do not use an adapter plug with a grounded charger. Unmodified plugs and matching outlets will reduce the risk of electric shock.
4. Keep the battery charger, battery pack, and cordless tool out of the reach of children.
5. Do not use the battery charger provided to charge other cordless tools or machines.
6. The battery pack becomes hot after prolonged use. Allow the battery pack to cool to ambient temperature before plugging it into the charger for charging.
7. Do not overcharge the battery. Do not exceed the maximum charging time. This charging time applies only to discharged batteries. Frequently recharging a charged or partially charged battery pack will cause overcharging and damage the cells. Do not leave the battery plugged into the charger for several consecutive days.
8. Never use or charge a battery if you suspect it has been more than 12 months since it was last charged. It is extremely likely that the battery pack is already dangerously damaged (completely discharged).
9. Charging a battery at a temperature below 5°C will damage the battery cells' chemicals, which can cause a fire.
10. Do not use a battery that has been exposed to heat during charging, as the battery cells may have been dangerously damaged.
11. Do not use batteries that have swollen or deformed during the charging process, or those exhibiting other atypical symptoms (gas leakage, whistling, cracks, etc.).
12. Never completely discharge the battery pack (the maximum recommended discharge level is 80%). Complete discharge of a battery pack will lead to premature aging of its cells.

Protection Against Environmental Influences

1. Wear appropriate work clothing. Wear safety glasses.
2. Protect your cordless tool and battery charger from moisture and rain. Moisture and rain can dangerously damage the cells.
3. Do not use the cordless tool or battery charger near flammable vapors or liquids.
4. Use the battery charger and cordless tool only in a dry environment and at an ambient temperature between 5°C and 40.5°C.
5. Do not store the battery charger in locations where the temperature is likely to be above 40.5°C. Never leave the battery charger in a car parked in the sun.
6. Protect batteries from overcharging. Overcharging and direct exposure to sunlight will cause overheating of the cells and damage them. Never charge or use a battery that has overheated: replace it immediately if necessary.
7. Store the charger and your cordless tool only in a dry place where the ambient temperature is between 5°C and 40.5°C. Store your lithium-ion battery pack in a cool, dry place at a temperature of 25°C. Protect the battery pack, charger, and cordless tool from moisture and direct sunlight. Store batteries only when they are fully charged (charged to at least 40%).
8. Ensure the lithium-ion battery pack does not freeze. Battery packs that have been stored at temperatures below 0°C for more than 60 minutes must be disposed of.
9. When handling the battery, be careful of electrostatic discharges, as they can damage the electronic protection system and the battery cells. Avoid producing electrostatic charges and never touch the battery terminals.

Battery Charging

When to charge the iON+ 24V lithium-ion battery

NOTE: The iON+ 24V lithium-ion battery pack does not have a "memory effect" when charged after a simple partial discharge. Therefore, it is not necessary to deplete the battery pack before inserting the charger plug.

WARNING! Only charge the iON+ 24V lithium-ion battery pack in its compatible iON+ 24V lithium-ion charger. Any other type of battery may cause personal and material damage.

To reduce the risk of electric shock, do not allow water to flow into the AC/DC charger plug.

• Use the charge indicator lights to determine when to charge your iON+ 24V lithium-ion battery pack.
• You can "top up" the battery pack charge before starting a major job or after a long day of use.

How to charge the battery

1. To remove the battery pack from its compartment, open the battery compartment cover and press the safety lock buttons on the battery (Fig. 1).
2. The way you recharge your lithium-ion battery depends on your Snow Joe® + Sun Joe® charger model. You can insert your 24V battery into the 24VCHRG-QC quick charger (sold separately) or the 24VCHRG-DPC dual charger (sold separately) (Fig. 2 and 3).
3. The battery charge indicators will light up one by one during the charging process. Immediately unplug the charger when all three indicators are lit.
4. The 24VCHRG-QC quick charger (sold separately) and the 24VCHRG-DPC dual charger (sold separately) also have additional charge indicators that indicate the charging status (Fig. 2 and 3).

CAUTION! FIRE HAZARD. Before removing the battery from the charger, first unplug the charger from the outlet, then remove the battery from the charger.

WARNING! This charger does not automatically shut off when the battery is fully charged. Do not leave the battery in the charger. Turn off the charger or unplug it from the outlet once the battery is fully charged.

5. Recharging the battery at the opportune moment will extend its lifespan. You should recharge the battery pack when you notice a drop in the tool's power.
6. Never let the battery pack completely discharge, as this will irreparably damage it.
7. Once the battery pack is fully charged, remove it from the charger by pressing the lock buttons and sliding it backward to release it from the charger.

Assembly

WARNING! To avoid serious injury, read and understand all safety instructions provided.

WARNING! Do not insert the battery until assembly is complete. Failure to heed this warning may result in accidental starting and potentially serious injury.

WARNING! Before performing any maintenance, ensure the battery is removed. Anyone who disregards this warning risks serious injury.

WARNING! To avoid serious injury, before attaching or detaching the spray wand and nozzle, ensure the tool is stopped and the battery is removed.

Spray Wand Assembly

NOTE: The pressure washer is equipped with two wands: the spray wand and the extension wand. To connect the two wand elements, follow the instructions below:

1. First, firmly insert the spray wand into the pistol by aligning the two tabs on the wand with the grooves in the pistol, then turn it clockwise until both parts are fully locked (Fig. 4).
2. Insert the spray wand into the extension wand using the same method (Fig. 5).

Water Inlet Connection

The pressure washer can be connected to a water faucet using a standard garden hose with the supplied hose connector; it can be connected to fresh water or a water bucket using the siphon hose.

CAUTION! The pressure washer must be used only with clean (fresh) water; using unfiltered water containing corrosive chemicals will damage the pressure washer.

WARNING! If using fresh water (lake, stream, pond), be sure to use the supplied siphon hose. This siphon hose has a filter at one end to filter dirt from the fresh water source.

WARNING! The water temperature at the inlet of the washer must not exceed 40°C.

To use fresh water or water from a bucket

1. To connect the supplied siphon hose to the pressure washer, pull the quick-connect collar and insert the hose into the connector. To lock the siphon hose once in place, release the collar (Fig. 6).

REMARK: Ensure the connection is tight. Gently pull the siphon hose to confirm it does not detach.

2. Immerse the end of the hose with the filter in a bucket of water or in fresh water. Adjust the float position up or down to ensure the filter remains below the water surface.

To connect to a faucet water supply

1. First, connect the pressure washer using the garden hose connector. Pull down the collar of the garden hose connector and insert it into the siphon hose connector. To lock the connector once in place, release the collar. Then, connect the garden hose to the garden hose connector. Screw it in tightly to secure it. (Fig. 7).
2. If the washer is connected to a faucet, turn it on completely.
3. While pressing the safety lock button on the spray gun handle, press the trigger for a few seconds until a steady stream of water is achieved (Fig. 10).

WARNING! Keep the hose away from sharp objects. A bursting hose can cause injury. Regularly inspect the hose and replace it if damaged. Do not attempt to repair a damaged hose.

WARNING! Water that has passed through anti-siphon devices is considered non-potable.

Operation

Starting the Washer

OUTIL SEUL

BATTERIE ET CHARGEUR VENDUS SÉPARÉMENT

To use this cordless pressure washer, you need a 24V iON+ system battery and charger. For battery and charger options and specifications, please refer to page 16 or visit sunjoe.com for more information.

1. Ensure the pressure washer is connected to an appropriate water supply. Slide the battery into the battery compartment until it clicks into place. Close the battery compartment cover (Fig. 9).

Using the Multi-Pattern Spray Nozzle

Before starting any cleaning task, determine the best-suited spray pattern. The spray nozzle allows for five different spray patterns: shower (for watering plants), 40° (for gentle cleaning), 25° (for all-purpose cleaning), 0+ (for intensive cleaning), and 0° (for spot cleaning or hard-to-reach areas).

CAUTION! NEVER change the spray pattern without first stopping the pressure washer and removing the battery.

WARNING! Pressure jets can be dangerous if not used properly. Do not direct the jet at a person, pet, electrical equipment, or the tool itself.

To change the spray pattern:

1. Stop the pressure washer and remove the battery.
2. Choose the spray pattern best suited for the task (Fig. 11).

I) The intense 0° jet pattern is extremely effective and provides a fine pencil-like jet. It is used to dislodge stubborn deposits in a small, concentrated area. It is ideal for tackling tough substances, such as tar or grease stains on concrete, or for removing dried mud from equipment. Use this spray pattern to clean hard-to-reach areas, such as two-story building facades or the underside of lawnmowers and lawn tractors.

REMARK: The choice of spray pattern best suited for the task should be made with discernment to avoid gouging wood or damaging fragile surfaces.

II) Use the 0+ jet pattern for intensive cleaning of hard surfaces. Applications include paint stripping, removing oil, grease, or thick mold stains, as well as rust stains on steel. This jet pattern should only be used on surfaces that can withstand the high pressure generated by this jet pattern.

III) Use the 25° fan jet pattern to clean house siding, brick patios, wooden decks, driveways, or sidewalks. When using this jet pattern, first test on a small area to avoid potentially damaging the entire surface.

IV) Use the 40° wide jet pattern to clean, for example, cars, trucks, boats, garden furniture, or lawn and garden equipment.

V) Use the shower jet pattern for light cleaning and watering plants.

3. To align the symbol of the desired spray pattern with the mark on the nozzle, turn the nozzle collar (Fig. 12).
4. Insert the battery and start the tool. Begin at the top of the surface to be cleaned and work downwards, ensuring your spray strokes overlap.

Stopping the Tool

1. Release the trigger. Remove the battery.
2. Remove the siphon hose from the bucket or fresh water, or turn off the water supply.
3. Disconnect the siphon hose or garden hose from the pressure washer.

Storage

CAUTION! Always store the pressure washer in a place where the temperature never drops below 0°C. The pump of this tool is susceptible to irreparable damage if it freezes. DAMAGE DUE TO FREEZING IS NOT COVERED BY THE WARRANTY.

• Store the pressure washer indoors in a dry, covered location where it will not be exposed to the elements.
• It is important to store this tool in a frost-free location.
• Before storing the tool, always drain all water from the hoses, pump, and accessories.

Maintenance

CAUTION! Before servicing the pressure washer, remove the battery from the compartment.

1. To ensure good performance, check and clean the water inlet filter at the end of the siphon hose. Remove the filter, disassemble it, and rinse all its components with hot water to prevent anything from obstructing the pump (Fig. 13 – 14).
2. Clean the nozzle using the provided cleaning needle (Fig. 15). Remove the spray wand from the pistol; remove all dirt from the nozzle opening and rinse.

Disposal

Recycling the Washer

• Do not dispose of electrical tools and appliances as household waste. Use special household waste collection services. Contact your local public authority for information on available collection systems.
• If electrical tools or appliances are disposed of in landfills or dumps, hazardous substances can leach into the groundwater and pollute the food chain, harming your health and well-being.
• When replacing an old tool or appliance with a new one, the retailer is legally required to take back your old product free of charge for disposal.

Recycling and Disposal

The tool is shipped in packaging that prevents it from being damaged during transport. Keep the packaging until you are sure that all parts have been delivered and the tool functions correctly. Then, recycle the packaging or keep it for long-term storage.

Important Warnings and Information Regarding Battery Disposal

Always dispose of battery packs in accordance with federal, state, or provincial and local regulations. Contact a recycling center in your area for a list of recycling sites.

CAUTION! Even when discharged, battery packs store a certain amount of energy. Before disposing of it, use insulating tape to cover the terminals to prevent the battery pack from short-circuiting, which could cause fire or explosion.

WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack, even if it is damaged, flat, or completely discharged. Burning releases fumes and toxic materials into the surrounding atmosphere.

1. Batteries vary depending on the type of machines or tools. Consult the manual for specific information.
2. If several are needed, insert only new batteries of the same type into your appliance or tool.
3. If, when inserting them, the battery pack polarity is not respected as indicated in the compartment or manual, their lifespan may be reduced or they may leak.
4. Do not mix old and new batteries.
5. Do not mix alkaline, standard (carbon/zinc), or rechargeable (nickel-cadmium, nickel-metal hydride, or lithium-ion) batteries.
6. Do not dispose of battery packs in a fire.
7. Battery packs must be recycled or disposed of in accordance with provincial, territorial, or local guidelines.

Maintenance, Repairs, and Technical Assistance

If your Sun Joe® 24V-PP350-CT cordless pressure washer requires technical intervention or maintenance, please call Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).

Model and Serial Number

When contacting the company to order parts or schedule a technical intervention with an authorized dealer, you must provide the model and serial numbers found on the label affixed to the tool's housing. Copy these numbers in the space provided below.

Please note the following numbers on the housing or handle of your new product:

Model No.: 24V-PP350-CT

Serial No.:

Optional Accessories

WARNING! ALWAYS use genuine Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use parts or accessories not intended for use with this pressure washer. Contact Snow Joe® + Sun Joe® customer service if you are unsure whether using a particular replacement part or accessory with your pressure washer is safe. Using any other accessory or part may be dangerous and could cause personal injury or mechanical damage.

REMARK: Accessories are subject to change without notice from Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or by phone by calling Snow Joe® + Sun Joe® customer service at 1-866-SNOWJOE (1-866-766-9563).