Sharp Induction Cooktop Operation Manual
Models: SCH2443GB, SCH3043GB
Customer Assistance and Warranty
Information for US and Canadian customers regarding product registration, support, and contact methods.
US Customer Assistance
Register your product for convenience, communication, and support. Ways to register include scanning a QR code, visiting sharpusa.com/register, or calling 800-BE-SHARP (800-237-4277). For product support, visit sharpusa.com/support for FAQs, How-To Videos, service requests, extended warranties, and downloads.
Canada Customer Assistance
Record model and serial numbers for service inquiries. For product support, visit sharp.ca for dealer/service location finders and downloads. Contact SHARP Customer Assistance Center via email (sharp.ca/contact-sharp), support site (sharp.ca), or call 877-278-6709 (Mon-Fri: 8am-5pm EST).
US Consumer Limited Warranty
Sharp warrants the product to be free from defects in material and workmanship for one year from the date of purchase. This warranty covers parts and labor, including in-home service. It excludes appearance items, damage from misuse, alteration, or improper installation. Proof of purchase is required. For information or service, call 1-800-BE-SHARP or visit www.sharpusa.com.
Canada Consumer Limited Warranty
Sharp warrants the product to be free from defects in material and workmanship for one year from the date of purchase. This warranty covers parts and labor, including in-home service where accessible. It excludes appearance items, damage from misuse, alteration, or improper installation. For service, contact Sharp Electronics of Canada Ltd. at 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9, or call (905) 568-7140. Visit www.sharp.ca.
Important Safety Instructions
Read all instructions carefully before installation and operation. Keep manuals for future reference.
WARNING: Failure to follow these warnings could result in a fire or explosion causing property damage, personal injury or death.
Intended Use
- This appliance is designed for built-in household use only.
- Do not use outdoors.
- Do not use the appliance to heat a room.
Safety Instructions
- Proper Installation: Ensure the appliance is properly installed and grounded by a qualified technician.
- Never use the appliance for warming or heating the room.
- Do not leave children alone in the area where the appliance is in use.
- Wear appropriate apparel; avoid loose or hanging garments.
- User Servicing: Do not repair or replace parts yourself; refer all servicing to a qualified technician.
- Do not store flammable materials in or on the appliance.
- Do not use water on grease fires; use a dry chemical or foam extinguisher.
- Use only dry potholders.
Surface Cooking Units
- Remove all packaging labels and protective film before operating.
- Use proper pan size: select utensils with flat bottoms large enough to cover the heating element.
- Never leave surface units unattended at high heat settings.
- Use only suitable glazed cooking utensils that can withstand temperature changes.
- Turn utensil handles inward to prevent burns or ignition of materials.
- CAUTION: Do not store items of interest to children in cabinets above the cooktop.
- Do not touch surface units or areas near them; they can remain hot even when dark.
- Do not cook on a broken cooktop; contact a qualified technician immediately.
- Clean cooktop with caution, especially when hot, to avoid steam burns or noxious fumes from cleaners.
- Do not allow aluminum foil, paper, or cloth to contact an Induction Heater.
- Do not prepare food in aluminum foil or plastic containers over hot cooking zones.
- Do not use aluminum foil to line cooking heater, drip trays, or oven bottoms unless specified.
- Do not allow pans to boil dry or empty. Never leave the cooktop unattended.
- Always remove covers on sealed or canned goods before heating.
- Do not touch hot surfaces; use dry pot holders.
- When the unit is on, only touch the control panel.
INDUCTION COOKTOP SURFACE UNITS: Do not place metallic objects like knives, forks, spoons, or lids on the cooktop surface as they can get hot.
Glass/Ceramic Cooking Surfaces
- Do not cook on a broken cook-top.
- Clean cook-top with caution.
Cleaning Safety
CAUTION: Clean cooktop with caution. Avoid steam burns. Do not use steam cleaners or high-pressure cleaners.
Environment of Unit
IMPORTANT:
- Ensure proper ventilation by allowing space around the unit.
- Do not mount unit over a sink to reduce electric shock risk.
- Do not store items on the appliance surface when in operation.
- Always have a working smoke detector nearby.
- Do not leave metal objects on the cooktop.
- Do not place rough or uneven objects on the unit.
- Do not use the cooktop as a work surface.
- Do not store hard, pointed, or heavy objects above the cooktop.
- Do not store detergents or flammable materials in cabinets under the cooktop.
- Use extreme caution when moving hot liquids.
- Spilled fat or oil may ignite when the cooktop is hot.
- Do not use accessories not recommended by the manufacturer. Magnetic fields may affect the unit.
- Use proper cookware size with flat bottoms.
- Turn cookware handles inward.
- Wear proper apparel.
Service and Repair Safety
WARNING: Do not repair or replace parts yourself. Refer all servicing to a qualified technician.
Unpacking and Examining Your Cooktop
CONDITION OF UNIT WARNING: Do not operate a damaged appliance. Return to an authorized service facility.
IMPORTANT: Do not cook on a broken cooktop.
Product Disposal
Dispose of this product responsibly as electrical and electronic equipment. Contact local authorities for recycling information.
READ AND SAVE THESE INSTRUCTIONS
Before Using the Cooktop
Induction Cooktop Characteristics
Induction cooking is safe, advanced, efficient, and economical, generating heat directly to the cookware bottom via an electromagnetic field. The ceramic glass surface may remain hot from residual heat.
Pan Detection
The system automatically detects heating areas and suitable cookware for safe operation.
Cookware Size Detection
The system adapts power levels to the size of the cookware.
Efficient
Induction cooking heats faster and uses less energy.
Cookware
Using Compatible Cookware
Requires magnetic material. Look for the 'Induction Compatible Symbol' or test with a magnet. Heavy, high-quality stainless steel is recommended. Partially magnetic cookware may result in uneven heating.
Proper Cookware Material
Magnetic stainless steel, Cast iron, Enameled iron, Nickel.
NOTE: Some cookware may produce normal operating noises.
Improper Cookware Material
Non-magnetic stainless steel, cookware with bottoms less than specified sizes (4.7" / 120mm or 5.7" / 145mm), pots with stands, heat resistant glass, ceramic, copper, aluminum.
Attention:
- Use quality cookware with heavy bottoms for better heat distribution.
- Use appropriate pan size.
- Do not let pans boil dry, as this can cause permanent damage not covered by warranty.
- Do not use dirty pans.
Sliding cookware can scratch the ceramic glass surface, affecting its appearance and making cleaning difficult. DO NOT SLIDE COOKWARE across the cooktop surface.
CAUTION: Always use oven mitts or pot holders to protect hands from burns when touching hot cookware.
Cookware Recommendations
Correct: Cookware centered, flat bottom, straight sides, correct size, rests completely on surface, balanced.
Wrong: Not centered, curved/warped bottoms, incorrect size, does not rest completely, heavy handle tilts pan.
NOTE: Incorrect conditions may prevent heating. Failure to heat is indicated by a flashing power level.
Use the Correct Cookware Size
The thick outer line on each Induction Heater indicates minimum and maximum cookware size. Cookware should cover 1/2" inside the outer line and not extend more than 1/2" beyond the thicker line. The pan must make full contact without touching metal trims.
NOTE: If cookware is too small, the power level will flash, and the pan will not heat.
Cooktop Noise
Induction fields generate heat. A cooling fan runs when multiple zones are active. Sounds may include clicking (low power), operational noises varying by cookware, vibration from warped bottoms, cracking from layered materials, low humming (high power), whistling (multiple zones, layered material), and vibrating handles. Heavy-weight, quality cookware is recommended. Cast iron and enamel cookware are less likely to vibrate.
Cooktop Features
Models
This manual covers different models. Your cooktop may have some or all features.
SCH2443GB (24" Model)
Features four cooking zones:
- 1. Left Rear heater
- 2. Left Front heater
- 3. Right Rear heater
- 4. Right Front heater
SCH3043GB (30" Model)
Features five cooking zones and a cooling zone:
- 1. Left Rear heater
- 2. Left Front heater
- 3. Right Rear heater
- 4. Right Front heater
- 5. Cooling Zone
Both models have a Serial/Model number label (6) underneath the cooktop.
Control Panel
The control panel for SCH2443GB & SCH3043GB features touch-sensitive keypads for operating the heaters. Numbers next to control panel illustrations indicate pages with feature descriptions.
Keypads include: ON/OFF, +, -, Timer, Warm/Simmer, Melt, Boost, Bridge, Pause, and Cooling Zone indicators.
Cooktop Workstation Side Accessories (Model SKR00A7FS)
Optional accessories include a kitchen-grade stainless-steel Cooling Zone (8" x 21") and a Spoon Rest (6" x 21") with two removable drip trays. These accessories attach magnetically to the cooktop edges or to each other, or can stand on the counter. The Cooling Zone is for resting hot cookware. The Spoon Rest protects countertops from stains and drips. All items are dishwasher-safe.
Using the Cooktop
Control Lock
TO LOCK: Touch and hold the LOCK keypad until a tone sounds. 'L' blinks for 3 seconds. Only ON/OFF keypads are operational. Touching other keypads causes the display to blink and alternate between 'L' and the power level.
TO UNLOCK: Touch and hold LOCK keypad again until a tone sounds. 'L' blinks for 3 seconds and disappears.
Operating the Induction Heaters
Turn On an Induction Heater
- Place a compatible pot or pan on the desired Induction Heater.
- Touch the ON/OFF keypad. A tone sounds, and '0' displays.
- Use + and - keypads to select power level (1-9) or Power Boost (P) within 10 seconds. The heater will turn OFF if no level is set.
NOTE: If incompatible cookware is detected, the display blinks 'IJ' and the heater turns OFF after 15 seconds.
Turn Off an Induction Heater
Select the heater and touch the ON/OFF keypad until a tone sounds and the power level display clears.
Standard Settings
Standard heat settings (Low, Medium High, Medium, Medium Low) are available for melting, warming, simmering, browning, and bringing liquids to a boil.
Power Control
Increase or decrease power levels using the + and - keypads. Pressing + at level 9 activates Power Boost (P) for 10 minutes. Pressing - at level 0 returns to level 9. There are ten power levels (1-9 and P).
Holding + or - quickens speed. If no power level is set within 10 seconds, the heater turns OFF.
NOTE: The unit has safeguards against parching. Heating may appear intermittent during high-temperature cooking.
Automatic Power Sharing
The complete induction hob is limited to 7500W. Pairs of heaters are limited to 3500W. When one heater in a pair is set to a high power level, the other heater's power is reduced to stay within the limit.
POWER LEVEL | MAXIMUM ALLOWABLE POWER LEVEL FOR OTHER HEATER |
---|---|
5 | P |
P | 5 |
9 | 8 |
8 | 9 |
5-6 | 8 |
3-4 | 8 |
Power Boost
Use Power Boost for maximum power for a short time, recommended for boiling water. It lasts 10 minutes and automatically reduces to level 9. WARNING: Do not leave unattended during Power Boost or high power settings.
Automatic Settings
The cooktop has 3 preset cooking functions: Warm, Simmer, and Melt.
1. Warm
Maintains 150°F for up to 5 hours. To turn ON, place pot, touch ON/OFF, then touch SIMMER/WARM once. 'A WARM' displays. To turn OFF, touch ON/OFF or adjust power level.
2. Simmer
Maintains 195°F for up to 5 hours. To turn ON, place pot, touch ON/OFF, then touch SIMMER/WARM twice. 'A SIMMER' displays. To turn OFF, touch ON/OFF or adjust power level.
3. Melt
Maintains 105°F for up to 5 hours. To turn ON, place pot on specified heater (rear for 24", middle rear for 30"), touch ON/OFF, then touch MELT keypad. 'A MELT' displays. To turn OFF, touch ON/OFF or adjust power level.
Bridge Heater
Syncs the left front and left rear heaters for larger cookware (e.g., 9" x 18" griddle). To turn ON, place cookware, touch ON/OFF for both heaters, then touch BRIDGE keypad. '0 BRIDGE' displays. Select power level using either heater's keypad. If no level is set within 10 seconds, BRIDGE turns OFF, but heaters remain ON individually.
TO TURN BRIDGE OFF: Touch the BRIDGE keypad. After 10 seconds, both heaters show '0' and 'BRIDGE' clears. Turn each heater OFF individually.
Pause
Temporarily stops all cooking functions and timers for up to 10 minutes without erasing settings. At least one heater or timer must be in use. When paused, controls are locked except for ON/OFF keypads.
Resume Cooking Timer
Touch the PAUSE ALL keypad for 1 second to resume. If not resumed within 10 minutes, heaters/timers turn OFF.
Auto Turn Off
If a power level is not changed, each heater powers down after the time specified in the table.
POWER LEVEL | POWER DOWN TIME |
---|---|
1 | 10 hours |
2 | 5 hours |
3 | 4 hours |
4 | 4 hours |
5 | 3 hours |
6 | 2 hours |
7 | 2 hours |
8 | 2 hours |
9 | 1 hour |
P | 10 minutes |
MELT | 2 hours |
WARM | 5 hours |
SIMMER | 5 hours |
Object Detected Over Keypad Indicator
If objects are detected over keypads for over 10 seconds, all heaters turn OFF. The 'IJ' symbol remains blinking until objects are removed.
Timer
Automatic timer settings range from 1 to 99 minutes. The final minute counts down in seconds. IMPORTANT: Timers do not control heaters or turn them off.
To Set the Timer
- Select desired heater, ensure compatible cookware and power level are set, touch TIMER keypad. '00 TIMER' blinks.
- Use + and - keypads to set time (1-99 minutes). Holding keys speeds up input.
- Countdown time is accepted 5 seconds after last input.
If time is not set within 5 seconds of touching TIMER, the function turns OFF.
To Adjust the Timer During Use
Touch TIMER keypad and use + and - keypads.
To Cancel the Timer
- Select the timer to cancel.
- Touch and hold TIMER keypad for 3 seconds.
IMPORTANT: Canceling a timer does NOT turn off the heater.
Hot Surface Indicator
Heaters can remain hot after cooking. If power level is 0 and heater is ON, display blinks '0' and 'H' for residual heat. If heater is OFF, display blinks 'H'.
WARNING: Surfaces remain hot after power failure, even if the indicator is not displayed. The indicator does not automatically illuminate once power is restored.
Cleaning and Care
After each use, ensure controls are OFF and the cooktop has cooled completely. Apply approximately 1 teaspoon (5 ml) of non-abrasive cleaner with a damp cloth. Use a second cloth to remove residue, then wipe dry.
Do Not Use the Following to Clean Your Unit
- Glass cleaners with ammonia or chlorine bleach.
- Caustic cleaners.
- Abrasive cleaners.
- Metal scouring pads or scrub sponges.
- Powdery cleaners with chlorine bleach.
- Flammable cleaners (lighter fluid, WD-40).
NOTE: Sugary products can damage the ceramic glass surface. Clean spills like sugar, syrup, or milk immediately.
Metal Marks and Scratches
- Sliding pots/pans can leave metal markings, removable with ceramic glass cleaner.
- If pots with aluminum/copper overlay boil dry, they may leave black discoloration, which should be removed immediately before heating again to prevent permanence.
WARNING: DO NOT USE OR CLEAN DAMAGED COOKTOP. If the cooktop cracks or breaks, turn off power at the circuit breaker and call an authorized servicer.
Sugary Spills, Milk, Tomato-Based Products, Melted Plastics or Heavily Burned-On Residue
These spills can cause pitting if not removed while hot. WARNING: USE SPECIAL CARE WHEN REMOVING SPILLS WHILE COOKTOP SURFACE IS HOT.
- Turn off all heaters and remove pans.
- Using an oven mitt, use a razor blade scraper at a 30° angle to scrape spills from hot to cooler areas.
- Remove spills with paper towels.
NOTE: Use a new, sharp razor scraper. Do not use the razor blade for daily cleaning.
If the ceramic glass surface is damaged by pitting, it should be replaced.
Specifications
SCH2443GB (24") | SCH3043GB (30") | |||
---|---|---|---|---|
Product dimension (w x d x h) inch | 24" x 21" x 2½" | 30" x 21" x 2½" | ||
Cut-out dimension (w x d) inch | 22⁷⁄₁₆" x 19⁵⁄₈" | 29³⁄₁₆" x 19⁵⁄₈" | ||
Voltage (Volts/Amps) | 208/240V/30A | 208/240V/30A | ||
Frequency | 60 Hz | 60 Hz | ||
Total power | 7,500W | 7,500W | ||
Cooking Zones | 4 | 4 | ||
Left Front/Boost | 2,100W/3,500W | 8.26" x 7.08" | 2,100W/3,500W | 8.26" x 7.08" |
Left Rear/Boost | 2,100W/3,500W | 8.26" x 7.08" | 2,100W/3,500W | 8.26" x 7.08" |
Bridge Left Front + Left Rear | 3,300W Max | 3,300W Max | ||
Right Front/Boost | 2,100W/3,500W | 8.26" dia. | 2,100W/3,500W | 8.26" dia. |
Right Rear/Boost | 1,200W/1,800W | 5.7" dia. | 1,200W/1,800W | 5.7" dia. |
Simmer Enhancer Enabled | All Heaters | All Heaters |
Heat Setting Display
DISPLAY | DESCRIPTION |
---|---|
0 | No power level for the zone |
1-9 | Power Level |
P | Power Boost |
H | Residual heat: a heater is still hot to the touch |
H appears on the display when a cooking zone temperature is at or above 149°F and clears from the display when the cooking zone temperature has fallen to 131°F. | |
0 H | A heater is ON and set to power level 0. |
F (followed by a Number or Letter) | Error Code (see Before You Call) |
Blinking Display (Object detected over keypad) | Object detected over keypad. |
Blinking Display (No cookware) | No cookware detected on heater. |
A WARM | Warm function |
A SIMMER | Simmer function |
A MELT | Melt function |
Before You Call (Troubleshooting)
PROBLEM | POSSIBLE CAUSE | SOLUTIONS |
---|---|---|
The fans keep running for one minute after the cooking zone has been switched off | The electronics are cooling down | This is a normal occurrence |
Cooktop powers down | Inactivity for 15 seconds with no compatible cookware detected | See page 8 for Pan Detection |
Noise like humming, crackling, clicking or buzzing | This is a normal occurrence | See page 9 for Cooktop Noise |
Control keys not working | Control lock may be activated | See page 12 for Control Lock |
Power Boost does not work | No cookware found, improper placement of cookware on the cooking zone or improper cookware is being used | See page 8 for Proper Cookware and Improper Cookware |
F appears in the Power display | Electronics fault error message of particular cooking zone | See F0, F1, F2, F3, F4, F5, F6, F7, F8, F9, Fc, FC, FE, FH, FJ, Ft |
F0 appears in the Power display | Microcontroller fault | Refer to a qualified technician for service |
F1 appears in the Power display | Heater NTC short-circuit | Refer to a qualified technician for service |
F2 appears in the Power display | Heater NTC open-circuit | Refer to a qualified technician for service |
F3 appears in the Power display | Heat-sink NTC short-circuit | Refer to a qualified technician for service |
F4 appears in the Power display | Heat-sink NTC open-circuit | Refer to a qualified technician for service |
F5 appears in the Power display | Communication fault | Refer to a qualified technician for service |
F6 appears in the Power display | Mains voltage zero crossing loss | Refer to a qualified technician for service |
F7 appears in the Power display | Heater NTC unchanging | Refer to a qualified technician for service |
F8 appears in the Power display | Heater NTC ADC fault | Refer to a qualified technician for service |
F9 appears in the Power display | Fan error | Refer to a qualified technician for service |
Fc appears in the Power display | User interface over-temperature 96°C | Refer to a qualified technician for service |
FC appears in the Power display | Cap keys system fault | Refer to a qualified technician for service |
FE appears in the Power display | User interface temperature sensor short-circuit | Refer to a qualified technician for service |
FH appears in the Power display | EEPROM fault | Refer to a qualified technician for service |
Ft appears in the Power display | User interface temperature sensor open-circuit | Refer to a qualified technician for service |
FJ appears in the Power display | Mains over-voltage error | Refer to a qualified technician for service |