Sony BRAVIA XR-77A95L / 65A95L / 55A95L OLED Television: Reference Guide

Customer Support

For assistance, please visit:

• U.S.A.: https://www.sony.com/tvsupport
• Canada: https://www.sony.ca/support
• Latin America: https://esupport.sony.com/ES/LA/
• General Support: https://www.sony.com/am/support

Or call:

• United States: 1.800.222.SONY
• Canada: 1.877.899.SONY

Please do not return the product to the store where it was purchased. Register your TV at:

• U.S.A.: https://productregistration.sony.com
• Canada: https://www.sony.ca/registration
• Latin America: https://www.sony-latin.com/registro

Remote Control Overview

The shape, layout, availability, and function of remote control buttons may vary depending on your region/country/TV model/TV settings.

Key Buttons:

• [Power Button] (): Turns the TV on/off.
• TV Button: Displays TV channel list or switches to input.
• [Quick Settings Button] (): Displays Quick Settings.
• [Input Button] (): Displays and selects input sources.
• [Control Menu Button] (): Displays the Control menu.
• [Navigation Buttons] (  /  /  /  /): For on-screen menu navigation and selection.
• [Back Button] (): Returns to the previous screen.
• [Home Button] (): Accesses the Home screen.
• [Google Assistant/Mic Button] (): Activates Google Assistant (requires internet connection).
• [Volume Up/Down Buttons] ( + / –): Adjusts volume.
• [Mute Button] (): Mutes/unmutes audio.
• [Channel Up/Down Buttons] (CH + / –): Changes channels.
• [Dashboard Button] (): Displays the Dashboard.
• [Guide Button] (): Displays the digital program guide.
• [App Buttons] (): Accesses specific applications.

Notes:

• The remote control backlight illuminates in low ambient light. This can be turned off.
• A buzzer sound is emitted when using the remote control finder function.

Installation and Safety Information

Securing the TV to Prevent Toppling: Sony strongly recommends taking measures to prevent the TV from toppling over, which could result in property damage or serious injury.

• Secure the TV to a wall and/or stand.
• Do not allow children to play or climb on the TV or furniture.
• Avoid placing or hanging items on the TV.
• Never install the TV on slippery, unstable, or uneven surfaces, or furniture that can be easily used as steps.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Ensure the Table-Top Stand does not protrude from the furniture.
• Route all power and connecting cables safely away from children.

Wall-Mounting

For wall-mounting, use the compatible Sony Wall-Mount Bracket (SU-WL855 recommended). Installation requires expertise; consult a Sony dealer or licensed contractor.

Wall-Mount Bracket Information:

• Compatible Bracket: SU-WL855
• For instructions, visit: https://www.sony.com/am/support
• Wall-mount hole patterns (for all models): 300 × 300 mm.
• Screws for attaching the bracket to the TV are not supplied.

Securing TV to a Stand (if not wall-mounting):

Use appropriate hardware (not supplied) such as angle braces, M6 machine screws, and rope or chain to secure the TV to a stand and the stand to the wall for maximum safety.

Dimensions and Weight

Without Table-Top Stand:

With Table-Top Stand:

Troubleshooting

For issues like black screen, no sound, frozen picture, or network loss:

1. Restart the TV using the remote's power button (hold for ~5 seconds). If that fails, unplug the AC power cord, press the TV's power button, wait 2 minutes, then plug it back in. Alternatively, hold the TV's power button for ~40 seconds.
2. Refer to the Help menu on the TV.
3. Connect to the internet and perform a software update.
4. Visit the Sony support website for more information.
5. Perform a factory data reset (this will erase all customized settings).

Specific Issues:

• Remote Control Not Functioning: Replace batteries.
• Forgotten Parental Lock PIN: Enter 4357 as the PIN, then set a new PIN.
• Screen Becomes Darker: If an image remains static, brightness may be reduced to prevent image retention. This is not a malfunction.
• Image Retention Concerns: To reduce image retention, turn off the TV normally. Avoid displaying static images with logos or bright colors for extended periods. Perform "Panel refresh" only when image retention is noticeable, and no more than once a year.
• Red, Green, or Blue Line on Screen: This may appear during "Panel refresh" (which takes about an hour after the TV is turned off) and is not a malfunction.
• "Panel refresh did not finish..." Message: Ensure the TV is not turned on, the AC cord is not unplugged, and the room temperature is between 10°C (50°F) and 40°C (104°F) during the process.

Access the Help Guide by pressing the [Input Button] on the remote and selecting [Help].

Specifications

System:

• TV System: NTSC, ATSC (8VSB Terrestrial), NEXTGEN TV (ATSC 3.0 compliant), QAM on cable.
• Channel Coverage: Analog/Digital Terrestrial: 2-69; Analog/Digital Cable: 1-135 (varies by region).
• Panel System: OLED (Organic Light Emitting Diode).
• Speaker Output: 20W + 20W + 10W + 10W.
• Wireless Technology: IEEE 802.11a/b/g/n/ac/ax, Bluetooth® Version 5.2.

Input/Output Jacks:

• CABLE/ANTENNA: 75 ohm external terminal.
• HDMI IN 1/2/3/4: HDCP 2.3 compatible. Supports up to 4096 × 2160p (60 Hz) / 3840 × 2160p (120 Hz).
• eARC/ARC (HDMI IN 3 only): Supports enhanced audio return.
• DIGITAL AUDIO OUT (OPTICAL): Digital optical jack.
• USB Ports: USB 2.0 (High Speed), USB 3.2 Gen 1 (Super Speed).
• LAN: 10BASE-T/100BASE-TX.
• REMOTE: RS-232C mini jack, IR IN mini jack.

Power:

• Requirements: 110 V – 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz).
• Power Consumption (In Use): XR-77A95L: 506W, XR-65A95L: 444W, XR-55A95L: 348W.
• Power Consumption (Standby): Less than 0.5 W.

Display:

• Screen Size (Diagonal): 77", 65", 55" class.
• Resolution: 3840 × 2160 pixels.

Operating Conditions:

• Temperature: 0 ºC – 40 ºC / 32 ºF – 104 ºF.

Optional Accessories:

• Wall-Mount Bracket: SU-WL855.

Licensing Information

This product incorporates Dolby, Gracenote, DTS, and Tuxera technologies. Trademarks and copyrights belong to their respective owners.

• Dolby, Dolby Vision, Dolby Atmos, Dolby Audio are trademarks of Dolby Laboratories Licensing Corporation.
• Gracenote, the Gracenote logo and logotype, "Powered by Gracenote" logo are trademarks of Gracenote, Inc.
• DTS patents, DTS, DTS:X, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc.
• TUXERA is a registered trademark of Tuxera Inc.

Technical Details

HDMI Input Formats: Supports up to 4096 × 2160p (60 Hz) and 3840 × 2160p (120 Hz) depending on settings and cable type. Refer to the online Help Guide for detailed format support.

Audio Formats: Supports various PCM formats, Dolby Audio, Dolby Atmos, DTS, DTS-HD, DTS:X.

Wireless Modules: Model J20H103 (FOXCONN) for WLAN and Bluetooth.

Remote Control: Model RMF-TX910U (Sony), uses UE878 device for wireless functionalities.