Esatto ERU52TB 52 Undermount Rangehood

Model/s: ERU52TB

Version: V1.2 0922

Everything you need for your 52 Undermount Rangehood is in this User Manual

Welcome

Congratulations on purchasing your new Rangehood. The Esatto brand is proudly distributed within Australia by Residentia Group Pty Ltd.

Please refer to the warranty card at the rear of this manual for information regarding your product's parts and labour warranty, or visit us online at: www.residentia.group

At Residentia Group, we are customer obsessed and our Support Team are there to ensure you get the most out of your appliance. Should you want to learn more about your new rangehood, its features or importantly taking care of the appliance, our Support Team are here to help.

You can use our online Support Centre at anytime by visiting: http://support.residentiagroup.com.au

Or you can contact us via phone by dialing: 1300 11 HELP (4357).

It is important that you read through the following use and care manual thoroughly to familiarise yourself with the installation and operation requirements of your appliance to ensure optimum performance.

Again, thank you for choosing an Esatto appliance and we look forward to being of service to you.

Kind Regards,
The Residentia Team

Website: www.esatto.house

Residentia Group Contact Details:

Head Office: 165 Barkly Avenue, Burnley, Victoria, Australia 3121

ACN: 600 546 656

Postage: PO Box 5177, Burnley, Victoria, Australia 3121

Telephone: 1300 11 4357

Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Make sure you understand all instructions and warnings.

Keep the manual in a safe place for future reference, along with the completed warranty card and purchase receipt. If you sell or transfer ownership of this product, pass on these instructions to the new owner.

Always follow basic safety precautions and accident prevention measures when using an electrical appliance. The following statements you will see in this booklet have these meanings:

WARNING: Indicating information concerning your personal safety.

CAUTION: Indicating information on how to avoid damaging the appliance or cabinetry.

IMPORTANT: Indicating tips and information about use of the appliance.

USAGE CONDITIONS AND RESTRICTIONS

BEFORE USING YOUR APPLIANCE

This manual explains the proper use of your new Esatto rangehood. Please read this manual carefully before using the product. This manual should be kept in a safe place for handy reference. This rangehood is a domestic appliance which has been manufactured and tested to comply with Australian and New Zealand Standard AS/NZS 60335.2.31.

This rangehood must only be installed in accordance with the instructions provided. Incorrect installation may cause harm to persons, damage property and void the product's warranty.

Read the following carefully to avoid damage or injury.

IMPORTANT: Check for any damage or marks. If you find the appliance is damaged or marked, you must report it within 7 days if you wish to claim for damage/ marks under the manufacturer's warranty. This does not affect your statutory rights.

General Safety Warnings

WARNING: Follow these instructions carefully to avoid injury, electric shock or fire.

Figure 1: Illustration showing exhaust flue connection to a heating flue.

Figure 2: Illustration showing gas burners with pots/pans and the risk of fire.

Electrical Connection

WARNING: If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or similarly qualified person in order to avoid a hazard.

WARNING: All electrical work must be done in accordance with local and national electrical codes as applicable and should be undertaken by licensed and qualified persons only. Failure to follow these instructions can result in death, fire or electrical shock.

SAFETY WARNINGS: FOR THE INSTALLER

When installing the rangehood, make sure you adhere to the minimum and maximum distances from the rangehood base to the cooktop surface (as per table on page 11).

Exhaust flue installation:

The following rules must be strictly followed to obtain optimal air extraction.

Failure to observe these basic instructions will drastically reduce the performance and increase the noise levels of the rangehood.

Exhaust air must not be discharged into a wall cavity, unless the cavity is designed for that purpose. The exhaust from the rangehood must not be discharged into any heating flue, which may carry combustion products from other sources.

NOTE: Some installations may require the expandable/telescopic ducting to be cut to length. Cut with sharp tin snips or a fine-tooth hack saw blade, taking care not to distort or dent the exhaust cover. Where using expandable ducting, it's important to have the ducting fully taut to maximise efficiency of the airflow.

Important notice regarding the extraction mode.

WARNING: Risk of poisoning from exhaust gases sucked back. Never operate the device in extraction mode simultaneously with an open flue appliance when there is not adequate airflow guaranteed.

Open flue combustion equipment (for example, gas, oil, wood or coal-fired heaters, tankless water heaters, water heaters) pulls combustion air from the room and runs it through an exhaust pipe or chimney to the outside. In the extraction mode, indoor air is removed from the kitchen and the adjacent rooms - without sufficient air intake this creates a vacuum. Toxic gases from the chimney or extraction flue can thereby be sucked back into the living spaces.

Safe operation is only possible when the negative pressure in the room where the appliance is located does not exceed 4 Pa (0.04 mbar). This can be achieved when the air required for combustion can flow through openings that are not closable, for example in doors, windows, in conjunction with an air supply / extractor box or through other technical measures. In any case, consult a qualified chimney sweep who can assess the entire ventilation of your house and propose appropriate measures for adequate ventilation.

If the rangehood is used exclusively in the recirculation mode, unrestricted operation is possible.

Disassembly of the Rangehood

Disposal of the Appliance

Old appliances should not simply be disposed of with normal household waste and should be delivered to a collection and recycling centre for electric and electronic equipment. A symbol shown on the product, the instruction manual or the packaging shows that it is suitable for recycling.

Materials used inside the appliance are recyclable and are labelled with information concerning this. By recycling materials or other parts from used devices you are making a significant contribution to the protection of our environment.

Information on appropriate disposal centres for used devices can be provided by your local authority.

Diagram showing a recycling bin symbol.

Unpacking

During transportation, protective packaging was used to protect the appliance against any damage. After unpacking, please dispose of all elements of packaging in a way that will not cause damage to the environment.

All materials used for packaging the appliance are environmentally friendly; they are 100% recyclable and are marked with the appropriate symbol.

CAUTION: During unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept out of reach of children.

Product Overview

YOUR RANGEHOOD

Model: ERU52TB

Figure 3: Diagram showing the dimensions of the Esatto ERU52TB Undermount Rangehood from multiple angles (front, side, top). Key dimensions indicated include width, depth, height, and cut-out size.

Model/s ERU52TB
Product Dimensions (W, D, H): 520mm, 295.6mm, 270.8mm
Cut-out Dimensions (A × B): 500mm × 270mm
Extraction: 750m³/hr
Weight (Net): 8.47kg
Speed Settings: 3
Lighting: 2 × 2W LED
Aluminium Filters 1
Power Supply: 220–240 Volts 50/60Hz
Max Noise Rating: 70dB(A)

Note: The images in this user manual are for reference only. Your appliance may appear differently.

Components and Installation Requirements

RANGEHOOD COMPONENTS

Your Esatto Undermount Rangehood is supplied with:

ADDITIONAL ITEMS REQUIRED FOR INSTALLATION

OPTIONAL ACCESSORIES

Residentia Group sell the following optional accessories, which can be purchased separately by contacting our After Sales Support Team.

Installation Instructions

WARNING: Before starting the installation, please refer to the Safety Information section.

IMPORTANT: Never use a silicone around your rangehood or flue pieces. Never install the rangehood or flue pieces into the plaster ceiling which prevents easy access to the rangehood for servicing requirements.

IMPORTANT: Before installing your rangehood, please record the details of your rangehood's rating label (located within the rangehood, behind the aluminium grease filters) into the form on page 19. This will be helpful should you need to contact our service team in the future.

RECIRCULATING INSTALLATION

Before beginning the installation of your rangehood, consider your ducting method.

We recommend ducting your rangehood wherever possible, for the maximum performance, however this rangehood can be operated in recirculating mode. You will need to purchase the relevant Carbon Filter accessory which is available for purchase from our After Sales Service Team.

If you do not have an outlet to the outside, an exhaust pipe is not required. The rest of the installation method is the same as Ducted Installation.

DUCTED INSTALLATION

This rangehood has been supplied with expandable plastic ducting, however for maximum performance we recommend installing with rigid or semi rigid ducting. Use cable ties or suitable duct tape to secure the flexible pipe or ducting to the rangehood duct outlet.

WARNING: All ducting must be fire retardant.

Depending on your situation, there are multiple options for ducting your rangehood, as follows:

IMPORTANT: Ducting can have a major effect on your rangehoods performance. The following tips outline how to correctly duct your rangehood.

Installation Steps

NOTE: Do not connect the power cable until the installation is complete! Always perform installation with two people to avoid injuries.

The typical installation method for your undermount rangehood is into a purpose built overhead/wall cabinet.

  1. Using a jigsaw, create the required cut-out for your undermount rangehood, as per the measures dimensions in the table on page 8. Make sure the cut-out is at least 35mm from the cabinet edge.
  2. Insert the rangehood into the cabinet. Please ensure the flexible clips on both sides are fixed onto the cabinet. Diagram showing rangehood being inserted into a cabinet, highlighting flexible clips.
  3. Remove the aluminium grease filter. Diagram showing removal of the aluminium grease filter.
  4. Adjust the screws 1, 2, 3 & 4 until the flanges on both sides are fixed on the cabinet as per the images below. Diagram illustrating adjustment of screws and fixing flanges on the cabinet.
  5. Reinstall the aluminium grease filter to complete your rangehood fitting. Diagram showing reinstallation of the aluminium grease filter.
  6. Please see below for duct measurements. Diagram showing duct measurements and the Ø153mm outlet.
  7. Install the check valve. Diagram showing installation of the check valve.
  8. Install the Ø150 exhaust pipe. Diagram showing installation of the Ø150 exhaust pipe.
  9. Install the electrical connection. Diagram showing electrical connection installation.
  10. Install the duct adapter & Ø120 pipe. The duct adapter & Ø120 pipe are optional spare parts available to purchase by contacting our After Sales Support Team. Diagram showing installation of the duct adapter and Ø120 pipe.

Operation Instructions

CONTROL PANEL

Diagram of the control panel with numbered buttons: 1. Power Button, 2. Decrease Speed Button, 3. Digital Display, 4. Increase Speed Button, 5. Light Button, 6. Delayed Power Off indicator, 7. Gesture Control Sensors.

  1. Power Button: Press this button to turn off the fan.
  2. Decrease Speed Button: Press this button to decrease the extraction speed by one power level. NOTE: When operating on power level 1, the decrease button will not change any speed settings as it is already on the lowest extraction speed.
  3. Digital Display:
    • "1" - Rangehood is extracting at the lowest speed.
    • "2" - Rangehood is extracting at a medium speed.
    • "3" - Rangehood is extracting at the highest speed.
    NOTE: When the display is off, the rangehood has been powered off.
  4. Increase Speed Button: Press this button to increase the extraction speed by one power level. NOTE: When operating on power level 3, the increase button will not change any speed settings as it is already on the highest extraction speed.
  5. Light Button: Press this button to turn the light on and off.
  6. Delayed Power Off: To automatically power off your rangehood after 5 minutes, enter the Delayed Power Off setting by long pressing the Decrease & Increase buttons together for 1 second. Once in the Delayed Power Off setting, the display will flash and the countdown from 5 minutes will begin. After the time has elapsed, the fan motor and light will power off automatically and an alert will sound for 5 seconds. Press any button to stop the alert early while it is sounding. To cancel the Delayed Power Off setting during operation, long press the Decrease & Increase buttons for 1 second again.
  7. Gesture Control Sensors: Each gesture from left to right will increase the extraction speed by one power level. Each gesture from right to left will decrease the extraction speed by one power level. When the fan motor is in operation, the first gesture from right to left will enter the Delayed Power Off mode and the display will flash. Gesture from right to left one more time will turn off the rangehood. NOTE: The rangehood will not respond to anything if you gesture right to left in the standby state.

Note: The images in this user manual are for reference only. Your appliance may appear differently.

Maintenance & Cleaning

PRIOR TO CLEANING YOUR RANGEHOOD

WARNING!

If there is any visible damage, a strong odour or excessive overheating of components, stop using the appliance.

Clean the appliance in accordance with instructions. Failure to do so may result in a risk of fire.

RISK OF ELECTRIC SHOCK!

CLEANING OF THE RANGEHOOD

TASK FREQUENCY
Clean the stainless surface with a soft cloth and lukewarm water. A cleaning fluid suitable for stainless steel may be used. NOTE: To prevent any criss-cross scratches, ensure that you wipe along the grain of the stainless steel. Weekly
Clean the control panel with a soft cloth and warm water. Ensure that the cloth is clean and is not too wet. Use a dry soft cloth to remove any excess moisture. Weekly
Cleaning the grease filters Monthly (See Cleaning the grease filters for more details)
Cleaning the carbon filter Every 3 to 6 months (See Installing and replacing the carbon filter for more details)

CLEANING THE GREASE FILTERS

1. Remove a grease filter.

Cleaning option #1: Cleaning Manually (max 30°C)

Cleaning option #2: Cleaning using the dishwasher (max 30°C)

3. Leave the filter to dry naturally out of direct sunlight.

4. Put the filter back in its correct position.

INSTALLING AND REPLACING THE CARBON FILTER

The carbon filter is an optional spare part available to purchase by contacting our After Sales Support Team.

Do not clean or wash the carbon filters. If a carbon filter is used, we recommend replacing the carbon filter every 3 to 6 months.

To install and replace the carbon filter:

  1. Disconnect the power supply from the wall socket.
  2. Remove the grease filter by pressing the lock and pulling it downward.
  3. Install or replace the carbon filters by plugging them into the unit and turning clockwise to securely lock on each side. Diagram showing carbon filters being installed into the rangehood housing.
  4. Place the grease filter back into position.
  5. Reconnect power supply to the wall socket.

NOTE: When a carbon filter is attached, the extraction power of your rangehood will be lowered.

Troubleshooting

OPERATION IN CASE OF EMERGENCY

In the event of an emergency you should:

Some minor faults can be fixed by referring to the instructions given in the table below.

IMPORTANT: If your appliance appears to be operating incorrectly, then you should disconnect it from your electrical supply and then contact After Sales Support.

WARNING: Do not attempt to repair the rangehood yourself.

Please note that if an engineer is asked to attend whilst the product is under warranty and finds that the problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.

The appliance must be accessible for the engineer to perform any necessary repair. If your appliance is installed in such a way that an engineer is concerned that damage will be caused to the appliance or your kitchen, then they will not complete a repair. This includes situations where the rangehood has been tiled in or sealed in with a sealant.

Please refer to the conditions of that appear on the warranty card at the rear of this user manual.

FAULT COMMON CAUSE COMMON SOLUTIONS
The lights can be turned on, however the motor does not work Fan switch is damaged
The motor is damaged
Call After Sales Support for further guidance.
Both the light and motor do not work The fuse is damaged
The power supply cord is loose or disconnected
Reset or replace the fuse.
Reconnect the power supply to the wall socket.
The light is not working The light globes are damaged or blown Call After Sales Support for further guidance.
The is insufficient suction power or air is not extracted adequately. The distance between the rangehood and the cooktop is too great.
Ducting is loose, kinked, too long or too many bends.
Have your installer re-adjust the installation position, ensuring that the minimum distances are observed as per page 11, the building code and relevant standards.
Check that your rangehood has been ducted correctly and in accordance with the installation instructions.
The rangehood is vibrating against the wall or cabinetry The rangehood body is not fixed correctly.
The rangehood motor is not tightly hung.
The fan blower is damaged.
Fix the body tightly and ensure all the installation steps are performed correctly.
Lock in the motor tightly.
Call After Sales Support for further guidance.

Receipt and Purchase Details

Attach your receipt to this page.

Purchase Details

For your records, please record details of your purchase below and staple your receipt on the opposite page. Your serial number can be found on the rear of your Rangehood.

STORE DETAILS

STORE NAME: _________________________

ADDRESS: __________________________________________________________________

TELEPHONE: _________________________ PURCHASE DATE: _______________

PRODUCT DETAILS

MODEL NO.: _________________________

SERIAL NO.*: _________________________

Warranty

WARRANTY TERMS AND CONDITIONS - RANGEHOODS

This document sets out the terms and conditions of the product warranties for Residentia Group Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance.

1. IN THIS WARRANTY

This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.

During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Residentia Group or its ASR may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Residentia Group. This warranty does not apply to light globes, batteries, filters, seals or similar perishable parts.

Parts and Appliances not supplied by Residentia Group are not covered by this warranty.

-- THIS WARRANTY IS VALID IN AUSTRALIA ONLY --

Warranty (NZ)

NEW ZEALAND WARRANTY TERMS & CONDITIONS - RANGEHOOD APPLIANCES

To help care for your investment, be sure to register your appliance online. Registration will help you if you need to arrange service in the future, and serves as a record of your purchase - including critical information like model number and serial number - that you can refer to at any time. Simply visit the below website, or ask your retailer for help: www.esatto.house/nz/registration

WARRANTY

These products are covered by a warranty for a period of 24 months from the date of purchase, subject to the following conditions*. The warranty covers rectification free of charge of any fault arising from defective materials or components, or faulty workmanship or assembly.

* The conditions above mentioned are:

  1. That the purchaser carefully follows all instructions packed with the product;
  2. That the purchaser and/or installer carefully follows the installation instructions provided and complies with electrical wiring regulations, gas and/or plumbing codes;
  3. That the purchaser carefully follows instructions provided in the owner's handbook relating to the proper use and care of the product and does not use the product for any purpose other than the domestic use for which it has been designed;
  4. Commercial use of the product for professional or industrial purposes will void this warranty.;
  5. That the product was purchased and installed in New Zealand;
  6. That this warranty does not extend to:
    • optional glass lids for hobs apart from claims which relate to mechanical or physical damage thereof at the date of purchase;
    • 'consumable' parts such as light bulbs or filters;
    • damage to ceramic glass caused by liquid or solid spill-overs, lack of maintenance, or impact;
    • damage to surface coatings caused by cleaning or maintenance using products not recommended by the owner's handbook;
    • defects caused by normal wear and tear, accident, negligence, alteration, misuse or incorrect installations;
    • a product dismantled, repaired or serviced by any serviceman other than an authorised service agent;
    • a product not in possession of the original purchaser;
    • damage caused by power outages or surges
    • damage caused by pests (eg. rats, cockroaches etc.)
  7. That if the product is a freestanding microwave oven or small appliance it must be returned to the dealer/retailer for servicing. These products, unless stated otherwise, have a 12 month warranty from original date of purchase with 24 months on the microwave magnetron; Waste disposers have a 12 month warranty.
  8. The provision of service under this warranty is limited by a 25km boundary from the retailer where the product was purchased except for microwaves. Such travelling outside of these limits will incur commercial cost to be paid by you, regulated by the number of kilometres travelled beyond the 25km limit (50km return trip). Microwaves are to be delivered to the nearest authorised service agent by the customer.

Please refer to your user manual for any further conditions that may apply to your specific model.

Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantees Acts 1993.

For Service please visit www.applico.co.nz/service or contact the dealer/retailer from whom you purchased the product from or call the 0800 number listed below. If you are unable to establish the date of purchase, or the fault is not covered by this warranty, or if the product is found to be in working order, you will be required to bear all service call charges.

Registration of this warranty constitutes acceptance of the terms and conditions of this warranty.

Should you require any assistance, please call Customer Services on 0800 763 448.

Distributed by Applico Ltd. www.applico.co.nz July 2019

After registering your appliance online, we recommend you fill out the below information for your reference and keep this warranty card in a safe place.

-- THIS WARRANTY IS VALID IN NEW ZEALAND ONLY --

CONTACT SERVICE

Service: 1300 11 HELP (4357)

The Australian Consumer Law requires the inclusion of the following statement with this warranty:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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Models: ERU52TB, 52 Undermount Range Hood, Range Hood, 52 Undermount Hood, Hood

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